Behavioral Health Manager Jobs in New York
Behavioral Health Manager jobs in New York are among the most active in the country, concentrated in community mental health centers, hospital-based behavioral health units, substance use treatment programs, and managed care organizations, with openings at every level from program coordinator to senior director. The heaviest hiring is in New York City, Buffalo, and Albany, where large employers such as Northwell Health, NYC Health + Hospitals, and Acacia Network consistently fill these roles. The most in-demand specialties are integrated care management, crisis services, and substance use disorder program oversight. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 20+ Behavioral Health Manager jobs
INTRODUCTION
Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents. Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it. We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.
JOB SUMMARY
The Behavioral Health Operations Manager is responsible for overseeing the day-to-day operational functions of behavioral health services to ensure efficient, compliant, and high-quality care delivery. This role partners closely with clinical leadership to optimize workflows, improve performance metrics, and ensure adherence to regulatory and organizational standards. The Operations Manager plays a critical role in driving productivity, managing staff performance, and supporting strategic initiatives across behavioral health programs.
Responsibilities
- Manage daily operations of behavioral health programs, ensuring alignment with organizational goals and service delivery standards
- Monitor workflow efficiency, patient throughput, and service utilization
- Implement and maintain operational policies and procedures
- Track and analyze key performance indicators (KPIs), including caseload productivity, documentation timeliness, and no-show rates
- Develop and execute performance improvement plans where necessary
- Ensure compliance with regulatory requirements (e.g., Medicaid, state agencies, accreditation bodies)
- Supervise non-clinical and/or operational staff, i.e. administrative personnel
- Provide coaching, training, and performance management to staff
- Collaborate with leadership on workforce planning and staffing models
- Ensure adherence to all federal, state, and organizational policies
- Oversee credentialing coordination and operational compliance workflows
- Partner with clinical, finance, IT, and other internal teams to support program initiatives
- Generate regular operational reports and dashboards
- Use data to identify trends, gaps, and opportunities for improvement
QUALIFICATIONS
Bachelor’s degree in Healthcare Administration, Public Health, Business Administration, or related field required
Master’s degree (MHA, MBA, MPH, or related) preferred
3–5+ years of experience in healthcare operations, preferably in behavioral health
Experience managing teams and overseeing performance metrics
Familiarity with Medicaid/managed care environments strongly preferred
SKILLS & COMPETENCIES
- Strong operational and analytical skills
- Knowledge of behavioral health workflows and regulatory requirements
- Excellent leadership, communication, and interpersonal skills
- Proficiency with EHR systems and reporting tools
- Ability to manage multiple priorities in a fast-paced environment
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
INTRODUCTION
Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents. Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it. We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.
JOB SUMMARY
The Behavioral Health Operations Manager is responsible for overseeing the day-to-day operational functions of behavioral health services to ensure efficient, compliant, and high-quality care delivery. This role partners closely with clinical leadership to optimize workflows, improve performance metrics, and ensure adherence to regulatory and organizational standards. The Operations Manager plays a critical role in driving productivity, managing staff performance, and supporting strategic initiatives across behavioral health programs.
Responsibilities
- Manage daily operations of behavioral health programs, ensuring alignment with organizational goals and service delivery standards
- Monitor workflow efficiency, patient throughput, and service utilization
- Implement and maintain operational policies and procedures
- Track and analyze key performance indicators (KPIs), including caseload productivity, documentation timeliness, and no-show rates
- Develop and execute performance improvement plans where necessary
- Ensure compliance with regulatory requirements (e.g., Medicaid, state agencies, accreditation bodies)
- Supervise non-clinical and/or operational staff, i.e. administrative personnel
- Provide coaching, training, and performance management to staff
- Collaborate with leadership on workforce planning and staffing models
- Ensure adherence to all federal, state, and organizational policies
- Oversee credentialing coordination and operational compliance workflows
- Partner with clinical, finance, IT, and other internal teams to support program initiatives
- Generate regular operational reports and dashboards
- Use data to identify trends, gaps, and opportunities for improvement
QUALIFICATIONS
Bachelor’s degree in Healthcare Administration, Public Health, Business Administration, or related field required
Master’s degree (MHA, MBA, MPH, or related) preferred
3–5+ years of experience in healthcare operations, preferably in behavioral health
Experience managing teams and overseeing performance metrics
Familiarity with Medicaid/managed care environments strongly preferred
SKILLS & COMPETENCIES
- Strong operational and analytical skills
- Knowledge of behavioral health workflows and regulatory requirements
- Excellent leadership, communication, and interpersonal skills
- Proficiency with EHR systems and reporting tools
- Ability to manage multiple priorities in a fast-paced environment
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
See All 20 Behavioral Health Manager Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find JobsBehavioral Health Manager Jobs by City in New York
Where New York roles are concentrated, by current openings.
Behavioral Health Manager Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- BestSelf Behavioral Health4
- Essen Health Care2
- Sun River Health2
- Upstate Cerebral Palsy2
- Behavioral Health Services North1
Top Industries Hiring
- Healthcare & Medical Services13
- Non-Profit & Social Services4
- Education1
- Science & Research1
What New York Employers Look For
The qualifications that appear most often in behavioral health manager jobs across New York.
- Active New York LCSW, LMHC, or LMSW license issued by the New York State Education Department
- Master's degree in social work, counseling, psychology, or a related behavioral health field
- Supervisory or clinical management experience leading behavioral health or mental health staff
- Familiarity with New York Medicaid billing, documentation standards, and regulatory compliance
- Experience with accreditation bodies such as JCAHO, CARF, or OASAS in New York programs
- Proficiency in electronic health record systems commonly used in New York outpatient and inpatient settings
Behavioral Health Manager Jobs in New York: Frequently Asked Questions
How do you become a behavioral health manager in New York?
Most behavioral health manager roles in New York require a master's degree in social work, mental health counseling, or a related field along with a clinical license issued by the New York State Education Department, typically an LCSW or LMHC. Candidates accumulate supervised post-graduate hours to qualify for licensure, then move into lead clinician or supervisor roles before advancing to management. Programs overseen by the New York State Office of Mental Health or OASAS may require additional certification depending on the service type.
Which companies hire behavioral health managers in New York?
Employers hiring behavioral health managers in New York right now include BestSelf Behavioral Health, Essen Health Care, and Sun River Health, based on current listings on Migrate Mate as of June 2026. New York's large hospital systems, community mental health organizations, and managed care plans are consistently among the most active sources of these openings across the state.
Which New York cities have the most behavioral health manager jobs?
Bronx, Buffalo, and Rochester have the most behavioral health manager openings in New York. New York City drives the largest share given its density of hospital systems, community mental health centers, and managed care organizations, while Buffalo and Albany reflect strong demand from regional hospital networks and state-funded behavioral health programs anchored in those metro areas.
Are there remote behavioral health manager jobs in New York?
Yes, but they are less common than in purely desk-based fields because behavioral health managers often oversee clinical staff and licensed programs that require on-site presence. About 5% of behavioral health manager openings tied to New York are remote or hybrid as of June 2026. The parts of the role most likely to be performed remotely include utilization review, care coordination oversight, and compliance documentation.
How can I get hired as a behavioral health manager in New York with little or no experience?
The most realistic entry path is to secure a clinical position, such as a case manager, care coordinator, or outpatient clinician role, within a large New York provider like NYC Health + Hospitals or a community mental health center affiliated with the New York State Office of Mental Health. From there, taking on a lead clinician or team lead title builds the supervisory record most management postings require. Holding or actively pursuing an LMSW or LMHC from the New York State Education Department gives candidates a measurable edge when applying for first-time management opportunities.
Where can I find and apply to behavioral health manager jobs in New York?
You can find and apply to behavioral health manager jobs in New York on Migrate Mate, which lists current openings across the state. Search the available roles, identify the ones that fit your experience and location, and apply directly to each position.
See All 20 Behavioral Health Manager Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Jobs