Care Assistant Jobs in Montana
Care assistant jobs in Montana are concentrated in long-term care, assisted living, and home health sectors, with steady demand from entry-level direct support roles through senior care coordination positions. The largest hiring hubs are Billings, Missoula, and Great Falls, home to established employers such as Benefis Health System, Billings Clinic, and Immanuel Lutheran Communities. Memory care and dementia support, developmental disabilities services, and post-acute rehabilitation assistance are among the most sought-after specialties across the state. See the openings below and apply to the ones that match your experience.
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Job Location: Helena, MT
Applicants must be comfortable working 7a-4p MST
Whether through our own senior-focused primary care clinics or our suite of integrated clinical solutions for health plans and provider groups, we are making value-based care more accessible and more effective. We help reduce avoidable healthcare costs, improve clinical outcomes, and create a best-in-class patient experience.
If you're passionate about transforming healthcare and delivering meaningful care to those who need it most, Greater Good Health offers a purpose-driven, collaborative, and supportive environment where your work can make a lasting impact.
Patient Outreach & Engagement
- Conduct proactive outreach to schedule patient home, telehealth, and in-clinic visits to complete Annual Wellness Visits (AWVs), ensuring patients receive timely preventative care and individualized care plans.
- Accept inbound calls from patients to schedule AWVs and address care-related questions or concerns.
- Connect with the geriatric population to build trusting, long-term relationships — making patients feel calm, comfortable, and heard throughout their care experience.
- Identify and address barriers to engagement, including transportation, language, health literacy, financial hardship, and other social and environmental factors.
- Outreach to patients to complete key preventative screenings (colon cancer, mammograms, diabetic retina scans, HbA1c, and more), documenting outreach and establishing follow-through plans.
- Partner closely with assigned GGH Nurse Practitioners (NPs) to co-manage their patient panel, serving as the day-to-day coordination hub for scheduling, care follow-through, and patient communication.
- Build and optimize driving routes for GGH Nurse Practitioners completing home visits, maximizing time spent with patients.
- Coordinate patient cancellations, reschedules, and add-on visits with the NP to ensure continuity of care and efficient schedule management.
- Retrieve and reconcile medical records from outside providers, hospitals, health systems, and community organizations to ensure the care team has a complete and current view of each patient’s health history.
- Manage patients post-discharge from hospital or skilled nursing facility settings, coordinating timely follow-up visits and facilitating care plan transitions to reduce readmission risk.
- Follow up with patients on outstanding provider orders — including lab work, imaging, specialist referrals, and durable medical equipment — ensuring completion and routing results back to the care team.
- Coordinate referrals and activities for high-risk programs, facilitating smooth transitions between care settings and service providers.
- Support the care team in identifying and closing quality gaps, including HEDIS measures and chronic disease management needs.
- Handle protected health information (PHI) with discretion, adhering to HIPAA standards and GGH privacy policies at all times.
- Maintain timely, accurate, and thorough documentation of all patient interactions, outreach attempts, care coordination activities, and follow-up plans.
- Build strong, positive working relationships with GGH Nurse Practitioners and the Patient Outreach Team, and maintain professional communications with client partners and the broader care team.
- Participate in interdisciplinary care team meetings, contributing patient updates and coordinating action steps across team members.
- Maintain collaborative relationships with clinicians and the leadership team to support the development of new programs aimed at improving patient engagement, care coordination, and health outcomes.
- Other duties as assigned.
- Clinic opening TBD, but will include normal primary care MA duties from rooming, vitals, etc
- Completing 50–100 outbound calls per day.
- Achieving conversion rate expectations for AWV scheduling and preventative care outreach.
- Successfully managing post-discharge follow-up to minimize care gaps and reduce avoidable readmissions.
- Timely retrieval and reconciliation of outside medical records to support care team decision-making.
- High completion rates on outstanding provider orders through consistent, proactive patient follow-up.
- Building and maintaining strong professional relationships with the Care Navigator team and GGH Nurse Practitioners.
- Timely, accurate, and thorough documentation in all systems of record.
- Meeting and exceeding call quality standards.
- 1–2 years of post-high school education or an associate’s degree; bachelor’s degree in health sciences, social work, public health, or a related field is a plus.
- Must have Medical Assistant Certificate & have worked as an MA for 2+ years
- 1–3 years of experience working in standard operating systems (Windows, MS Word, MS Excel, Internet, and other applicable software).
- 1–3 years of experience in a patient-facing healthcare role.
- Excellent verbal and written communication skills, including the ability to communicate complex health information in an accessible and empathetic way.
- Outstanding phone skills with sensitivity toward protected health information (PHI) and HIPAA compliance.
- Familiarity with medical terminology and basic understanding of chronic disease management in older adults.
- Must be organized, detail-oriented, and able to multitask in a fast-paced care coordination environment.
- Must be adaptable, a team player, and comfortable working both independently and collaboratively.
- Professionalism in appearance, communication, and demeanor.
- Solid critical thinking and problem-solving skills with the ability to manage complex, multi-step patient situations.
- Healthcare experience in a patient-facing or care coordination role (Strongly Preferred).
- Experience with or training in motivational interviewing, health coaching, or behavioral change techniques.
- Experience retrieving medical records from hospitals, EHR systems, or external providers.
- Familiarity with post-discharge care workflows, transitions of care, or case management principles.
- Experience with value-based care models, population health management, or Medicare Advantage programs.
- 1+ years of experience working with Medicare or senior/geriatric populations.
- Experience with HEDIS gap closure or quality improvement initiatives.
- 1+ years of call center experience and managing phone queues.
- Basic Excel skills: navigation, data entry, filtering, and sorting.
- Knowledge of or experience with EHR/EMR platforms.
- Certification in care coordination, patient navigation, or a related area (e.g., CCM, ACM, CPHQ) is a plus.
- Strong preference for bilingual candidates (English/Spanish).
- 8 hours per day seated at a home-office desk, working in front of a computer using a keyboard.
- Two 10-minute breaks throughout the day, as well as a one-hour meal break.
- Competitive Compensation Package: We offer a competitive compensation package
- Comprehensive Medical, Dental, and Vision Benefits: Take advantage of comprehensive healthcare coverage, including medical, dental, and vision benefits, to prioritize your health and well-being. Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) available
- Paid Time Off and Parental Leave: Enjoy paid holidays, vacation time, and paid parental leave to maintain a healthy work-life balance and spend quality time with your loved ones
- 401K Program with Company Match: Plan for your future with our 401K program, featuring a company match, to help you save for retirement
- Wellness Resources: Access to BetterHelp sessions and a monthly wellness benefit to support your physical, mental, and emotional well-being
- Comprehensive Life and AD&D Coverage: Enjoy peace of mind with 100% premiums covered by GGH for Basic Life and Accidental Death & Dismemberment (AD&D) insurance for full-time team members. Additionally, voluntary supplemental life insurance is offered at a discounted rate
- Employee discount savings program: Save on travel, entertainment, streaming services, online shopping and so much more!
- Voluntary Insurance plans: We offer voluntary short term disability, critical illness and accident plans for additional financial security during periods of illness or injury that prevent you from working for a set period of time
See All 23 Care Assistant Jobs in Montana
Find roles in Montana that match your experience and apply in just a few clicks.
Find Care Assistant JobsCare Assistant Jobs by City in Montana
Where Montana roles are concentrated, by current openings.
Care Assistant Job Market in Montana
A snapshot from current Montana openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Healthcare & Medical Services
What Montana Employers Look For
The qualifications that appear most often in care assistant jobs across Montana.
- Current or eligible Montana Certified Nurse Aide (CNA) registration through the Montana Department of Public Health and Human Services
- Ability to pass a state and federal criminal background check required by Montana law
- Valid CPR and first aid certification from an accredited provider
- High school diploma or GED recognized by a Montana accrediting body
- Demonstrated experience assisting with activities of daily living in a care setting
- Reliable transportation for community or home-based care assignments across Montana
Care Assistant Jobs in Montana: Frequently Asked Questions
How do you become a care assistant in Montana?
Most care assistant roles in Montana require completing a state-approved Nurse Aide training program and passing the Montana Nurse Aide Competency Evaluation to earn CNA registration through the Montana Department of Public Health and Human Services. Programs are offered at community colleges such as Flathead Valley Community College and through employer-sponsored training at major health systems. Once registered on the Montana Nurse Aide Registry, candidates can apply to assisted living facilities, home health agencies, and long-term care centers statewide.
Which companies hire care assistants in Montana?
Employers hiring care assistants in Montana right now include Bozeman Health, Visiting Angels, and Logan Health, based on current listings on Migrate Mate as of October 2026. Montana's largest health systems and senior living networks account for the majority of ongoing openings, with particular activity in the Billings and Missoula markets.
Which Montana cities have the most care assistant jobs?
Bozeman, Billings, and Helena have the most care assistant openings in Montana. Billings leads as the state's largest city and a regional medical hub anchored by Billings Clinic and Saint Vincent Healthcare, while Missoula's concentration of university-affiliated health services and Great Falls' long-term care infrastructure drive strong demand in those markets as well.
Are there remote care assistant jobs in Montana?
Yes, but they're rare. Care assistant work is fundamentally hands-on and requires physical presence with clients, so remote options are limited by the nature of the role. About 11% of care assistant openings tied to Montana are remote or hybrid as of October 2026, and these positions are most commonly found in care coordination, scheduling support, or telehealth assistance functions rather than direct personal care.
How can I get hired as a care assistant in Montana with little or no experience?
The most realistic entry path is enrolling in a short-term CNA training program at a Montana community college or through an employer-sponsored course, which typically leads directly to a job offer upon passing the state competency exam. Benefis Health System and Billings Clinic both offer new hire training pathways for candidates without prior experience. Candidates transitioning from adjacent roles such as home health aide, medical transport driver, or activity assistant find it straightforward to move into care assistant positions. Completing CNA registration before applying gives candidates a clear credential advantage at most Montana facilities.
Where can I find and apply to care assistant jobs in Montana?
You can find and apply to care assistant jobs in Montana on Migrate Mate, which lists current openings across the state. Search the roles that match your experience level and preferred location, then apply directly to the positions that fit.
See All 23 Care Assistant Jobs in Montana
Find roles in Montana that match your experience and apply in just a few clicks.
Find Care Assistant Jobs