Cloud Sales Engineer Jobs in Washington
Cloud Sales Engineer jobs in Washington are among the most active in the country, concentrated in enterprise technology, cloud infrastructure, and SaaS, with openings at every level from associate to principal. Seattle, Bellevue, and Redmond anchor most of the hiring, with major employers like Microsoft, Amazon Web Services, and Salesforce maintaining deep sales engineering teams in the region. The most in-demand specialties are multi-cloud architecture, developer platforms, and AI-driven infrastructure solutions. Find a role that fits below and apply directly.
Find Cloud Sales Engineer JobsOverview
Showing 5 of 75+ Cloud Sales Engineer jobs
Our customers depend on Azure to run critical parts of their businesses, and the Engineering Operations (EngOps) team is committed to delivering the quality, reliability, and support experiences that turn customers of Microsoft Cloud into fans.
The Advanced Cloud Engineering & Supportability (ACES) Strategic team is a global EngOps organization focused on Microsoft’s strategic Azure customers. We are customer-obsessed engineers who lead mission-critical engagements across incident management, problem management, service improvement, and customer advocacy. We also turn lessons from individual customer engagements into scalable improvements across Azure.
As a Senior Advanced Cloud Engineer, you will serve as the primary engineering contact accountable for your customer’s Azure support experience. You will lead the resolution of critical and complex technical issues, support customer’s key Azure initiatives, and represent the customer’s voice within Microsoft. You will partner closely with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, Product Groups, and other engineering teams.
If you are passionate about solving complex technical problems, improving customer experience, and driving innovation at scale, we would like to hear from you.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Technically Oriented
- Track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
- Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag trends/patterns of issues in the products or products misuse across customers. Develop and share insights and best practices with customers.
- Recommend and help develop training/readiness modules (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks). Acts as a mentor, shares knowledge, and contributes to the content and readiness strategy for the team.
- Serve as a connecting point between the product team and customers throughout the engagement lifecycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure.
- Handle complex escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
- Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items.
- Act as voice of customers and synthesize product feedback from strategic customers to provide input on business plans developed by the product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
- Partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
- Collaborate with stakeholders to deliver solutions to strategic customers and develop mechanisms that improve customer health and reduce the turnover time.
Qualifications
Required Qualifications:
-
Bachelor's Degree in Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 4+ years experience in technology industry, cloud, technical support, and/or customer experience engineering
- OR equivalent experience.
Other Requirements:
-
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
- 4+ years of demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
- Hands-on expertise in two or more Azure or equivalent technology areas, such as Compute, Storage, Networking, Kubernetes, SQL Database, Cosmos DB, PostgreSQL, Databricks, Azure Data Factory, App Service, Azure Functions, Redis Cache, and other Azure services.
- 2+ years of customer-facing experience, with demonstrated ability to prioritize, advocate for, and communicate customer needs to stakeholders.
- 2+ years of Experience with being on-call and driving mitigation for mission critical incidents.
- Strong communication and customer-engagement skills, including the ability to build trust, communicate complex technical issues to varied audiences, and lead recurring customer business reviews.
#MCAPSCore #CCS
Customer Experience Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.
Our customers depend on Azure to run critical parts of their businesses, and the Engineering Operations (EngOps) team is committed to delivering the quality, reliability, and support experiences that turn customers of Microsoft Cloud into fans.
The Advanced Cloud Engineering & Supportability (ACES) Strategic team is a global EngOps organization focused on Microsoft’s strategic Azure customers. We are customer-obsessed engineers who lead mission-critical engagements across incident management, problem management, service improvement, and customer advocacy. We also turn lessons from individual customer engagements into scalable improvements across Azure.
As a Senior Advanced Cloud Engineer, you will serve as the primary engineering contact accountable for your customer’s Azure support experience. You will lead the resolution of critical and complex technical issues, support customer’s key Azure initiatives, and represent the customer’s voice within Microsoft. You will partner closely with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, Product Groups, and other engineering teams.
If you are passionate about solving complex technical problems, improving customer experience, and driving innovation at scale, we would like to hear from you.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Technically Oriented
- Track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
- Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag trends/patterns of issues in the products or products misuse across customers. Develop and share insights and best practices with customers.
- Recommend and help develop training/readiness modules (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks). Acts as a mentor, shares knowledge, and contributes to the content and readiness strategy for the team.
- Serve as a connecting point between the product team and customers throughout the engagement lifecycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure.
- Handle complex escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
- Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items.
- Act as voice of customers and synthesize product feedback from strategic customers to provide input on business plans developed by the product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
- Partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
- Collaborate with stakeholders to deliver solutions to strategic customers and develop mechanisms that improve customer health and reduce the turnover time.
Qualifications
Required Qualifications:
-
Bachelor's Degree in Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 4+ years experience in technology industry, cloud, technical support, and/or customer experience engineering
- OR equivalent experience.
Other Requirements:
-
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
- 4+ years of demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
- Hands-on expertise in two or more Azure or equivalent technology areas, such as Compute, Storage, Networking, Kubernetes, SQL Database, Cosmos DB, PostgreSQL, Databricks, Azure Data Factory, App Service, Azure Functions, Redis Cache, and other Azure services.
- 2+ years of customer-facing experience, with demonstrated ability to prioritize, advocate for, and communicate customer needs to stakeholders.
- 2+ years of Experience with being on-call and driving mitigation for mission critical incidents.
- Strong communication and customer-engagement skills, including the ability to build trust, communicate complex technical issues to varied audiences, and lead recurring customer business reviews.
#MCAPSCore #CCS
Customer Experience Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.
See All 75 Cloud Sales Engineer Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
Find Cloud Sales Engineer JobsCloud Sales Engineer Jobs by City in Washington
Where Washington roles are concentrated, by current openings.
Cloud Sales Engineer Job Market in Washington
A snapshot from current Washington openings, updated as new roles post.
Who's Hiring
- Google23
- Amazon6
- Amazon Web Services5
- Providence4
- ByteDance3
Top Industries Hiring
- Retail
- Technology & Software
- Distribution & Wholesale
- Banking & Financial Services
- Social Media
What Washington Employers Look For
The qualifications that appear most often in cloud sales engineer jobs across Washington.
- Bachelor's degree in computer science, engineering, or a related technical field
- Three or more years of experience in cloud platforms such as AWS, Azure, or Google Cloud
- Proven ability to deliver technical product demonstrations to enterprise decision-makers
- Hands-on experience designing or architecting cloud solutions for customer environments
- Strong written and verbal communication skills for cross-functional stakeholder engagement
- Relevant cloud certification such as AWS Solutions Architect or Microsoft Azure certification preferred
Cloud Sales Engineer Jobs in Washington: Frequently Asked Questions
How do you become a cloud sales engineer in Washington?
Most cloud sales engineers in Washington enter the role through a technical background in software engineering, systems administration, or cloud architecture combined with a bachelor's degree in a related field. Washington does not require a state-issued license for this role. Employers here typically look for hands-on cloud platform experience and a cloud certification such as AWS Solutions Architect or Microsoft Azure Administrator, which you can earn independently before applying.
How much do cloud sales engineers make in Washington?
Cloud sales engineers in Washington earn a median of about $147,620 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $95,490 for the lowest 10% to over $175,990 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire cloud sales engineers in Washington?
Employers hiring cloud sales engineers in Washington right now include Google, Amazon, and Amazon Web Services, based on current listings on Migrate Mate as of November 2026. Washington's concentration of global technology headquarters means many of these roles involve large enterprise accounts and regional responsibility.
Which Washington cities have the most cloud sales engineer jobs?
Seattle, Redmond, and Kirkland have the most cloud sales engineer openings in Washington. Seattle and Bellevue drive most of the volume because of the dense concentration of cloud provider headquarters and enterprise technology companies based there, while Redmond anchors a significant share through Microsoft's campus and its extended partner ecosystem.
Are there remote cloud sales engineer jobs in Washington?
Yes, and more than most fields. About 81% of cloud sales engineer openings tied to Washington are remote or hybrid as of November 2026, reflecting how naturally the role lends itself to virtual demos and digital collaboration. The most fully remote positions tend to focus on inside sales engineering and post-sales solution consulting rather than field-facing territory roles.
How can I get hired as a cloud sales engineer in Washington with little or no experience?
The most realistic path is a lateral move from a technical role such as solutions architect, cloud support engineer, or DevOps engineer into a junior or associate sales engineering position. Large Washington employers like Microsoft and Amazon Web Services run new-grad and associate solution architect programs that serve as a direct pipeline. Building a portfolio of cloud architecture diagrams and earning an entry-level certification such as AWS Cloud Practitioner or Microsoft Azure Fundamentals gives candidates without sales engineering titles a concrete credential to lead with.
Where can I find and apply to cloud sales engineer jobs in Washington?
You can find and apply to cloud sales engineer jobs in Washington on Migrate Mate, which lists current Washington openings. Find roles that fit your experience and apply directly through each listing.
See All 75 Cloud Sales Engineer Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
Find Cloud Sales Engineer Jobs