Strategy Manager Jobs at Deloitte with Visa Sponsorship
Strategy Manager jobs at Deloitte involve leading client engagements, shaping business transformation work, and mentoring junior teams across the firm's consulting practices. The firm has a well-established immigration program and regularly sponsors work visas for qualified candidates in consulting roles, making it a realistic target for international applicants.
Find Strategy Manager Jobs at DeloitteOverview
Showing 5 of 65+ Strategy Manager Jobs at Deloitte
See all 65+ Strategy Manager Jobs at Deloitte
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Strategy Manager Jobs at Deloitte.
Get Access To All JobsPosition Summary
The Service Strategy Manager, Consumer is a client-facing consulting leader who delivers service strategy engagements for Consumer clients. This role combines service strategy, AI and technology fluency, consulting execution, and Consumer commercial knowledge to help clients improve customer, employee, and business outcomes. The manager works across strategy and delivery to turn current state pain points and business needs into actionable service transformation solutions.
This role is ideal for someone who is equally comfortable shaping a service strategy vision and driving cross-functional execution. You will work across strategy, technology, and operations to ensure strategies become real, measurable solutions for clients.
Recruiting for this role ends on November 15, 2026
Work you'll do
As a Service Strategy Manager- Consumer, you will be responsible for:
- Leading engagements that define service strategies across digital self-service, contact center, and/or field service customer experiences for Consumer clients
- Partnering with client customer experience, digital, technology, and customer operations leaders to define and deliver AI-enabled service strategies that meet customer and business needs and drive measurable outcomes
- Advising clients on strategies to improve customer loyalty, retention, and lifetime value across omnichannel retail, e-commerce, and direct-to-consumer service channels
- Translating business and operational challenges into structured service strategies, prioritized initiatives, implementation roadmaps, and supporting business cases
- Connecting service strategy to technology delivery by aligning strategic intent with technology modernization priorities, target state architecture, agentic AI orchestration design, platform requirements, and data integration strategy
- Partnering closely with business and technology stakeholders through client workshops and frequent working sessions to move from strategy to implementation and adoption
- Guiding teams in prioritization, trade-off decisions, dependency management, and execution planning to drive delivery with speed and clarity
- Building phased deployment and migration plans for AI agent and automation solutions, sequencing rollout by business value, technical complexity, and organizational readiness
- Understanding which AI-enabled tools and modern ways of working can accelerate current state synthesis, future state strategy development, and business case creation, and championing their usage
- Managing client relationships, facilitating working sessions, and overseeing scope, timelines, risks, and dependencies across service strategy workstreams
- Leading and developing multi-disciplinary teams spanning strategy, technology, and operations skillsets to deliver integrated service transformation solutions
- Managing global, distributed delivery teams, including collaboration with Deloitte's USI (India) and ADMX (Mexico) resources, to ensure consistent delivery quality and effective knowledge transfer across time zones
- Supporting practice growth through proposals, solution shaping, workplans, and team coaching
- Championing and advocating for the role of service strategy both with clients and while coaching and developing teams
A successful candidate should possess these skills:
- Ability to stretch from framing ambiguous business problems through roadmap definition, business case development, and implementation planning through close collaboration with relevant leaders, such as service operations, technology, design, product, engineering, and analytics leaders
- Structured problem-solving practices to align business value, technology feasibility, and operational impact throughout execution
- Experience overseeing prioritization workshops, roadmap creation, business case development, and phased deployment planning
- Strong executive storytelling and team leadership
- Confidence leading client meetings, engaging directly with executive-level stakeholders, and serving as the primary day-to-day contact for client stakeholders
- Ability to manage contractual execution, including tracking deliverables against firm deadlines, identifying risks early, mitigating where possible and escalating with discernment
The Team
Deloitte's Customer Strategy and Design practice is the strategic and experiential hub of Deloitte Digital. We excel in customer experience, marketing strategy, commercial transformation, and innovation/design, offering insights to navigate disruption and shape client agendas. Our team includes business strategists, operations experts, designers, and technologists focused on customer-centered solutions. We specialize in customer segmentation, go-to-market strategy, channel optimization, service design, UX design, and customer analytics. Join us to drive impactful customer experiences and market success.
Qualifications
Required:
- 8+ years of experience delivering consulting engagements focused on service transformation, including contact center modernization, field service optimization, and/or digital self-service strategy
- 6+ years of experience conducting consumer experience strategy or operational transformation engagements (e.g., contact center, field service, or customer care operations) for retail or consumer products clients
- 6+ years of experience in the Consumer sector, including developing consumer journeys and retail and consumer products operating models for environments such as stores, e-commerce platforms, and direct-to-consumer channels
- 6+ years of experience leading strategy engagements including diagnosing current state gaps and pain points, identifying priority opportunities and value drivers, and defining transformation roadmaps and business cases
- 6+ years of experience in technology strategy and delivery, including collaborating with technology teams to deliver agentic AI use case prioritization, platform assessments, architecture design, and implementation planning
- 1+ years of experience using artificial intelligence tools in day-to-day workflow
- Ability to travel 30%, on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred:
- Experience presenting recommendations and deliverables to executive stakeholders
- Experience managing engagements involving multiple stakeholder groups across business and technology functions
- Experience using data, analytics, and artificial intelligence-enabled tools in consulting, strategy, or product delivery
- Experience working with business and technology teams to translate service strategies into implementation plans
- Experience supporting proposals, solution shaping, or workplan development
- Experience coaching or developing cross-functional teams including practitioners with strategy, operations, and/or technology skillsets
- Experience with omnichannel retail, e-commerce, or direct-to-consumer business models, including loyalty program design and seasonal demand planning
Work you'll do
Deloitte Digital offers services that enable client solutions using digital technologies, including the Web, Mobile, Social Networking, Digital Strategy, Digital Content and Digital ERP. The Digital Web team works with clients to advise, design, implement and deploy CPQ solutions. Our CPQ capabilities provide our clients with robust solutions to drive sales and enable channel partners and end-customers with a low or no-touch Configure, Price, Quote capability that removes friction in the Quote-To-Order and Lead-To-Cash processes.
You are the soothsayer. You have gazed into the future of our clients' businesses, and you see a clear path to success. You understand what it takes to make complex SAP CPQ solutions happen, and you'll have a firm hand on the controls every step of the way.
- Act as a lead on client projects and for junior staff.
- Help define business requirements and process design (including scenario design and flow mapping).
- Create functional designs, prototyping test planning and execution, training coordination, and documentation of operational support procedures.
- Help clients define forward-looking business strategies related to digital transformations.
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The Team
Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth.
Qualifications
Required:
- 5+ years of relevant consulting or industry experience
- 2+ of experience working with a major CPQ technology vendor solution preferably SAP Callidus CPQ or SAP Hybris CPQ
- Bachelor's Degree, advanced degree preferred
- Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred:
- Proven experience building CPQ and lead-to-cash solution
- Good understanding of Quote-To-Order and Lead-To-Cash processes
- Good understanding of product structures (made to stock, made to order), configurations, product pricing and quote management
- Hands on experience with CPQ configuration including organization, market, currency, simple and configurable products, attributes, compatibility rules, pricing, quote design, proposal documents and scripting extensions
- Experience with software development and scripting technologies. E.g., Python, .net, UI5 framework and SQL
- An understanding of information architecture related to sales, dealer or customer experience and usability design techniques
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $183,400 - $322,100.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Customer_US
CSD_US
Position Summary
The Service Strategy Manager, Consumer is a client-facing consulting leader who delivers service strategy engagements for Consumer clients. This role combines service strategy, AI and technology fluency, consulting execution, and Consumer commercial knowledge to help clients improve customer, employee, and business outcomes. The manager works across strategy and delivery to turn current state pain points and business needs into actionable service transformation solutions.
This role is ideal for someone who is equally comfortable shaping a service strategy vision and driving cross-functional execution. You will work across strategy, technology, and operations to ensure strategies become real, measurable solutions for clients.
Recruiting for this role ends on November 15, 2026
Work you'll do
As a Service Strategy Manager- Consumer, you will be responsible for:
- Leading engagements that define service strategies across digital self-service, contact center, and/or field service customer experiences for Consumer clients
- Partnering with client customer experience, digital, technology, and customer operations leaders to define and deliver AI-enabled service strategies that meet customer and business needs and drive measurable outcomes
- Advising clients on strategies to improve customer loyalty, retention, and lifetime value across omnichannel retail, e-commerce, and direct-to-consumer service channels
- Translating business and operational challenges into structured service strategies, prioritized initiatives, implementation roadmaps, and supporting business cases
- Connecting service strategy to technology delivery by aligning strategic intent with technology modernization priorities, target state architecture, agentic AI orchestration design, platform requirements, and data integration strategy
- Partnering closely with business and technology stakeholders through client workshops and frequent working sessions to move from strategy to implementation and adoption
- Guiding teams in prioritization, trade-off decisions, dependency management, and execution planning to drive delivery with speed and clarity
- Building phased deployment and migration plans for AI agent and automation solutions, sequencing rollout by business value, technical complexity, and organizational readiness
- Understanding which AI-enabled tools and modern ways of working can accelerate current state synthesis, future state strategy development, and business case creation, and championing their usage
- Managing client relationships, facilitating working sessions, and overseeing scope, timelines, risks, and dependencies across service strategy workstreams
- Leading and developing multi-disciplinary teams spanning strategy, technology, and operations skillsets to deliver integrated service transformation solutions
- Managing global, distributed delivery teams, including collaboration with Deloitte's USI (India) and ADMX (Mexico) resources, to ensure consistent delivery quality and effective knowledge transfer across time zones
- Supporting practice growth through proposals, solution shaping, workplans, and team coaching
- Championing and advocating for the role of service strategy both with clients and while coaching and developing teams
A successful candidate should possess these skills:
- Ability to stretch from framing ambiguous business problems through roadmap definition, business case development, and implementation planning through close collaboration with relevant leaders, such as service operations, technology, design, product, engineering, and analytics leaders
- Structured problem-solving practices to align business value, technology feasibility, and operational impact throughout execution
- Experience overseeing prioritization workshops, roadmap creation, business case development, and phased deployment planning
- Strong executive storytelling and team leadership
- Confidence leading client meetings, engaging directly with executive-level stakeholders, and serving as the primary day-to-day contact for client stakeholders
- Ability to manage contractual execution, including tracking deliverables against firm deadlines, identifying risks early, mitigating where possible and escalating with discernment
The Team
Deloitte's Customer Strategy and Design practice is the strategic and experiential hub of Deloitte Digital. We excel in customer experience, marketing strategy, commercial transformation, and innovation/design, offering insights to navigate disruption and shape client agendas. Our team includes business strategists, operations experts, designers, and technologists focused on customer-centered solutions. We specialize in customer segmentation, go-to-market strategy, channel optimization, service design, UX design, and customer analytics. Join us to drive impactful customer experiences and market success.
Qualifications
Required:
- 8+ years of experience delivering consulting engagements focused on service transformation, including contact center modernization, field service optimization, and/or digital self-service strategy
- 6+ years of experience conducting consumer experience strategy or operational transformation engagements (e.g., contact center, field service, or customer care operations) for retail or consumer products clients
- 6+ years of experience in the Consumer sector, including developing consumer journeys and retail and consumer products operating models for environments such as stores, e-commerce platforms, and direct-to-consumer channels
- 6+ years of experience leading strategy engagements including diagnosing current state gaps and pain points, identifying priority opportunities and value drivers, and defining transformation roadmaps and business cases
- 6+ years of experience in technology strategy and delivery, including collaborating with technology teams to deliver agentic AI use case prioritization, platform assessments, architecture design, and implementation planning
- 1+ years of experience using artificial intelligence tools in day-to-day workflow
- Ability to travel 30%, on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred:
- Experience presenting recommendations and deliverables to executive stakeholders
- Experience managing engagements involving multiple stakeholder groups across business and technology functions
- Experience using data, analytics, and artificial intelligence-enabled tools in consulting, strategy, or product delivery
- Experience working with business and technology teams to translate service strategies into implementation plans
- Experience supporting proposals, solution shaping, or workplan development
- Experience coaching or developing cross-functional teams including practitioners with strategy, operations, and/or technology skillsets
- Experience with omnichannel retail, e-commerce, or direct-to-consumer business models, including loyalty program design and seasonal demand planning
Work you'll do
Deloitte Digital offers services that enable client solutions using digital technologies, including the Web, Mobile, Social Networking, Digital Strategy, Digital Content and Digital ERP. The Digital Web team works with clients to advise, design, implement and deploy CPQ solutions. Our CPQ capabilities provide our clients with robust solutions to drive sales and enable channel partners and end-customers with a low or no-touch Configure, Price, Quote capability that removes friction in the Quote-To-Order and Lead-To-Cash processes.
You are the soothsayer. You have gazed into the future of our clients' businesses, and you see a clear path to success. You understand what it takes to make complex SAP CPQ solutions happen, and you'll have a firm hand on the controls every step of the way.
- Act as a lead on client projects and for junior staff.
- Help define business requirements and process design (including scenario design and flow mapping).
- Create functional designs, prototyping test planning and execution, training coordination, and documentation of operational support procedures.
- Help clients define forward-looking business strategies related to digital transformations.
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The Team
Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth.
Qualifications
Required:
- 5+ years of relevant consulting or industry experience
- 2+ of experience working with a major CPQ technology vendor solution preferably SAP Callidus CPQ or SAP Hybris CPQ
- Bachelor's Degree, advanced degree preferred
- Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred:
- Proven experience building CPQ and lead-to-cash solution
- Good understanding of Quote-To-Order and Lead-To-Cash processes
- Good understanding of product structures (made to stock, made to order), configurations, product pricing and quote management
- Hands on experience with CPQ configuration including organization, market, currency, simple and configurable products, attributes, compatibility rules, pricing, quote design, proposal documents and scripting extensions
- Experience with software development and scripting technologies. E.g., Python, .net, UI5 framework and SQL
- An understanding of information architecture related to sales, dealer or customer experience and usability design techniques
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $183,400 - $322,100.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Customer_US
CSD_US
See all 65+ Strategy Manager Jobs at Deloitte
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Strategy Manager Jobs at Deloitte.
Get Access To All JobsTips for Finding Strategy Manager Jobs at Deloitte
Frame your MBA around client-facing impact
Deloitte's Strategy Manager track heavily weights MBA credentials from programs with strong consulting pipelines. Tailor your resume to show client-facing project leadership and measurable business outcomes, not just internal process work or technical delivery.
Target Deloitte's campus recruiting windows early
Deloitte recruits Strategy Manager candidates through structured MBA recruiting cycles, typically from August through November. Applying outside those windows through general postings puts you at a disadvantage compared to candidates already in the pipeline.
Clarify your visa type before the offer stage
Deloitte sponsors H-1B, E-3, and H-1B1 visas for Strategy Managers. Knowing which visa category applies to you lets you ask informed questions during the offer conversation and avoids delays when the firm's immigration team initiates filing.
Understand the H-1B lottery timing for consulting roles
If you need H-1B sponsorship, the annual lottery registration opens in March for an October 1 start date. Deloitte consulting offers for MBA hires are typically extended well before registration opens, so lottery outcomes can directly affect your start timeline.
Search open Strategy Manager roles on Migrate Mate
Strategy Manager openings at Deloitte are posted across multiple business units and practice areas. Use Migrate Mate to filter active roles by visa sponsorship type and location so you're applying to positions where sponsorship is confirmed, not assumed.
Verify your LCA covers your actual work location
Deloitte Strategy Managers often work across client sites in multiple cities. Your employer must file a Labor Condition Application with DOL that covers each worksite. If your project location changes significantly, confirm with the immigration team that your LCA remains compliant.
Frequently Asked Questions
Does Deloitte sponsor H-1B visas for Strategy Managers?
Yes, Deloitte sponsors H-1B visas for Strategy Manager roles. The firm has an established immigration program that handles visa filings for consulting hires across practice areas. Because H-1B sponsorship is subject to the annual lottery, your start date may be contingent on selection results, which Deloitte's immigration team will walk you through during the offer process.
How do I apply for Strategy Manager jobs at Deloitte?
Most Strategy Manager roles at Deloitte are filled through MBA campus recruiting or through direct applications on Deloitte's careers site. For international candidates who need visa sponsorship, Migrate Mate lists open Strategy Manager positions at Deloitte filtered by sponsorship eligibility, so you can identify relevant roles before applying directly through Deloitte's official hiring process.
Which visa types does Deloitte commonly sponsor for Strategy Manager roles?
Deloitte sponsors H-1B, H-1B1 visa, and E-3 visas for Strategy Manager positions, as well as employment-based Green Card pathways including EB-2 and EB-3 for longer-tenured employees. Australian citizens are eligible for the E-3 visa, which has no lottery and allows two-year renewable periods. H-1B1 visa is available to Chilean and Singaporean nationals as an alternative to the standard H-1B.
What qualifications does Deloitte expect for a Strategy Manager role?
Deloitte typically expects an MBA from a recognized business school and several years of experience in management consulting or corporate strategy. Strategy Managers are expected to independently manage client workstreams, develop frameworks for complex business problems, and lead junior staff. Industry expertise in areas like financial services, healthcare, or technology can strengthen your candidacy depending on the practice group you target.
How do I understand the visa sponsorship timeline if I receive an offer from Deloitte?
Once you receive an offer, Deloitte's immigration team initiates the filing process, which varies by visa type. E-3 visa and H-1B1 visa applications are processed at U.S. consulates and can take two to six weeks. H-1B petitions filed with USCIS are subject to the lottery cycle, with an October 1 start date for selected registrants. Deloitte coordinates directly with candidates throughout each stage.