Product Manager Jobs at KLA with Visa Sponsorship
Product Manager jobs at KLA drive semiconductor and process control equipment development across the full product lifecycle. The company has a consistent track record of sponsoring work visas for this function, supporting candidates through both nonimmigrant and immigrant visa pathways.
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KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
Group/Division
The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
Job Summary
The Product Supportability Project Manager coordinates and executes product changes that impact service readiness and installed-base supportability. This role partners with Engineering, Supply Chain, Planning, and Global Services to ensure Engineering Change Orders (ECOs) affecting service kits, Long-Term Planning (LTP), spare parts, and customer configurations are executed accurately and on time. The role focuses on supportability execution by driving ECOs through PLM (ENOVIA), aligning SAP execution readiness, and identifying risks to service inventory, material availability, and long-term support strategies.
Primary responsibility:
New and sustaining product service engineering. Serves as the central technical resource / work with Software and Hardware develop engineering, manufacturing, technical support, quality, marketing and field as the product(s) move through the Product Life Cycle (PLC). Will be fully coordinated and working directly with aforementioned teams to incorporate effective serviceability, reliability and service business practice improvements into product compose. Works to optimize serviceability, reduce cost-of-service through all stages of the PLC, and improve short- and long-term product service revenue performance. Involvement lasts throughout all stages of a product’s lifecycle to ensure system level product performance is continuously supervised and meets established specification. Drives continuous improvement of system hardware, diagnostics and software, tooling, user documentation, knowledge management, and training.
Job Scope and Complexity:
- Solid understanding of overall system operation, system integration, and system calibrations.
- Influence early PLC compose to include features that will optimize KLA’s service business: calibrations and diagnostics, Cost of Service (CoS), reliability, invent tolerances, Intellectual Property (IP) protection.
- Act as a two way conduit of information between develop teams, and tech support and service personnel.
- Very adept at 7-step trouble-shooting, including driving learning and standardization where appropriate.
- Full understanding of the need to protect our service IP, and apply BKMs into documentations, FRUs, Tooling, and training.
- Able to step into a difficult beta and sustaining customer concern, analyze data from various sources, and, working with divisional authorities when vital, provide a detailed action plan suitable for execution by Customer Service Engineer (CSE) and Technical Support Engineer (TSE).
- Leverage learning and knowledge across the Tech Support organization through training classes, scripts, mentor, documents and updating other knowledge collection tools. Develop and promote the use of Merlin and Solution Point during Beta and released product phases.
- Ensure that learning on current generation tools is gathered and applied to next generation builds.
- Works with Learning and Knowledge Services (LKS) to resolve training requirements for new products and/or upgrades. Trains the trainer, and guide or co-teach initial courses. Audits service training courses to ensure their quality.
- Help to define a plan, implement and optimize the spare parts that will be stocked to support field shipments. This includes taking into account reliability, diagnostics, inventory holding cost, training level and other factors.
- Prepare CoS models (bottom-up and top-down) during initial concept phase, and update them as new information is available. Apply results to help optimize design of diagnostics.
- Work with Services Marketing to define Service Offerings, including analyzing market needs, forecasting CoS and developing Sales support materials.
- Help to define and optimize the Preventative Maintenance Schedule for systems.
- Help to prepare a product for obsolescence / transfer to Service Supply Chain Management (SSCM) ownership including closing known issues, disposition of inventory and transfer of documentation and knowledge.
- Participate in NPI Best Practice teams to spread knowledge across product divisions.
- Hands-on work for integration of Alpha/Beta systems, including performing serviceability validation.
- Travel to Beta sites for support of new tool installations/upgrades, and for critical issue support for new products.
Minimum Qualifications
- Master's Level Degree and 0 years related work experience;
- Bachelor's Level Degree and related work experience of 2 years
Base Pay Range:
$91,900.00 - $156,200.00 Annually
Primary Location:
USA-AZ-Phoenix-KLA
KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.
KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation. Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
Group/Division
The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
Job Summary
The Product Supportability Project Manager coordinates and executes product changes that impact service readiness and installed-base supportability. This role partners with Engineering, Supply Chain, Planning, and Global Services to ensure Engineering Change Orders (ECOs) affecting service kits, Long-Term Planning (LTP), spare parts, and customer configurations are executed accurately and on time. The role focuses on supportability execution by driving ECOs through PLM (ENOVIA), aligning SAP execution readiness, and identifying risks to service inventory, material availability, and long-term support strategies.
Primary responsibility:
New and sustaining product service engineering. Serves as the central technical resource / work with Software and Hardware develop engineering, manufacturing, technical support, quality, marketing and field as the product(s) move through the Product Life Cycle (PLC). Will be fully coordinated and working directly with aforementioned teams to incorporate effective serviceability, reliability and service business practice improvements into product compose. Works to optimize serviceability, reduce cost-of-service through all stages of the PLC, and improve short- and long-term product service revenue performance. Involvement lasts throughout all stages of a product’s lifecycle to ensure system level product performance is continuously supervised and meets established specification. Drives continuous improvement of system hardware, diagnostics and software, tooling, user documentation, knowledge management, and training.
Job Scope and Complexity:
- Solid understanding of overall system operation, system integration, and system calibrations.
- Influence early PLC compose to include features that will optimize KLA’s service business: calibrations and diagnostics, Cost of Service (CoS), reliability, invent tolerances, Intellectual Property (IP) protection.
- Act as a two way conduit of information between develop teams, and tech support and service personnel.
- Very adept at 7-step trouble-shooting, including driving learning and standardization where appropriate.
- Full understanding of the need to protect our service IP, and apply BKMs into documentations, FRUs, Tooling, and training.
- Able to step into a difficult beta and sustaining customer concern, analyze data from various sources, and, working with divisional authorities when vital, provide a detailed action plan suitable for execution by Customer Service Engineer (CSE) and Technical Support Engineer (TSE).
- Leverage learning and knowledge across the Tech Support organization through training classes, scripts, mentor, documents and updating other knowledge collection tools. Develop and promote the use of Merlin and Solution Point during Beta and released product phases.
- Ensure that learning on current generation tools is gathered and applied to next generation builds.
- Works with Learning and Knowledge Services (LKS) to resolve training requirements for new products and/or upgrades. Trains the trainer, and guide or co-teach initial courses. Audits service training courses to ensure their quality.
- Help to define a plan, implement and optimize the spare parts that will be stocked to support field shipments. This includes taking into account reliability, diagnostics, inventory holding cost, training level and other factors.
- Prepare CoS models (bottom-up and top-down) during initial concept phase, and update them as new information is available. Apply results to help optimize design of diagnostics.
- Work with Services Marketing to define Service Offerings, including analyzing market needs, forecasting CoS and developing Sales support materials.
- Help to define and optimize the Preventative Maintenance Schedule for systems.
- Help to prepare a product for obsolescence / transfer to Service Supply Chain Management (SSCM) ownership including closing known issues, disposition of inventory and transfer of documentation and knowledge.
- Participate in NPI Best Practice teams to spread knowledge across product divisions.
- Hands-on work for integration of Alpha/Beta systems, including performing serviceability validation.
- Travel to Beta sites for support of new tool installations/upgrades, and for critical issue support for new products.
Minimum Qualifications
- Master's Level Degree and 0 years related work experience;
- Bachelor's Level Degree and related work experience of 2 years
Base Pay Range:
$91,900.00 - $156,200.00 Annually
Primary Location:
USA-AZ-Phoenix-KLA
KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.
KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation. Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
See all 61+ Product Manager Jobs at KLA
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Product Manager Jobs at KLA.
Get Access To All JobsTips for Finding Product Manager Jobs at KLA
Frame experience around process control products
KLA's Product Manager roles sit at the intersection of hardware, software, and semiconductor manufacturing. Tailor your resume to highlight experience with capital equipment, yield management, or process control systems rather than consumer or SaaS product backgrounds.
Verify LCA filings before your interview
Before your interview, search DOL's FLAG system for KLA's Labor Condition Applications under the Product Manager job category. This confirms which office locations have active LCA coverage and which visa types the team is currently filing for.
Target roles in advanced semiconductor nodes
KLA's heaviest hiring for Product Managers concentrates around inspection and metrology product lines tied to leading-edge chip manufacturing. Positioning yourself as knowledgeable about EUV, process control, or defect detection significantly strengthens your candidacy at the offer stage.
Clarify your OPT or CPT timeline early
If you're on F-1 OPT, raise your remaining work authorization window with the recruiter before the offer stage. KLA sponsors H-1B cap-subject petitions, but USCIS requires filing by April 1 for an October 1 start, so timing your offer around that window matters.
Use Migrate Mate to filter open roles by visa type
KLA posts Product Manager positions across multiple U.S. sites with varying sponsorship availability. Use Migrate Mate to filter current openings by the visa types KLA sponsors, so you're applying to roles where your specific immigration status is already supported.
Negotiate PERM sponsorship commitment before signing
If your long-term goal is a Green Card through EB-2 or EB-3, confirm whether KLA's offer includes a commitment to initiate PERM. Product Managers in manufacturing can face multi-year PERM backlogs depending on country of birth, so getting clarity before you sign saves significant uncertainty later.
Frequently Asked Questions
Does KLA sponsor H-1B visas for Product Managers?
Yes, KLA sponsors H-1B visas for Product Manager roles. The company has a well-established pattern of filing H-1B petitions for this function, including both cap-subject petitions for candidates entering from outside the U.S. and cap-exempt transfers for candidates already holding H-1B status with another employer. If you're entering the H-1B lottery, note that USCIS registration typically opens in March for an October 1 start date.
How do I apply for Product Manager jobs at KLA?
Apply directly through KLA's careers portal on their website, where Product Manager openings are listed by location and product line. You can also browse and filter KLA's open Product Manager roles by visa sponsorship type on Migrate Mate, which makes it easier to identify positions already aligned with your immigration status before you apply.
Which visa types does KLA commonly use for Product Manager roles?
KLA sponsors a range of visa types for Product Managers, including H-1B, TN visa, J-1 visa, and F-1 OPT and CPT for earlier-stage candidates. For candidates pursuing permanent residence, KLA has a track record of sponsoring EB-2 and EB-3 Green Card pathways through the PERM labor certification process. The applicable visa type depends on your citizenship, degree level, and career stage.
What qualifications does KLA expect for Product Manager roles?
KLA's Product Manager roles typically require a bachelor's degree in electrical engineering, materials science, physics, or a closely related field, with an advanced degree often preferred for senior positions. Hands-on experience in semiconductor equipment, process control, or manufacturing operations is weighted heavily. Candidates who can bridge technical depth with customer-facing product strategy tend to be most competitive for H-1B specialty occupation filings, which require a direct relationship between the degree field and the role.
How long does the visa sponsorship process take if I receive a KLA offer?
Timeline depends on your visa type. For H-1B transfers from an existing petition, work can begin within days of USCIS receiving the filing. For cap-subject H-1B petitions, you'd need to wait for the next October 1 start date. TN status for Canadian and Mexican nationals can be obtained at the port of entry on the day of travel. For Green Card sponsorship via PERM, the full EB-2 or EB-3 process typically runs two to four years before a visa becomes available, with significant variation based on country of birth.