Engineering Jobs at Klaviyo with Visa Sponsorship
Engineering jobs at Klaviyo involve building the infrastructure and product features powering one of the fastest-growing marketing platforms in the industry. For international engineers, Klaviyo has a consistent track record of supporting visa sponsorship across its technical hiring, making it a strong target for candidates pursuing U.S. work authorization.
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Get Access To All JobsINTRODUCTION
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
Senior Engineering Manager, Customer Agent
Are you looking for one of the most impactful AI-native leadership roles in Boston? Join us at Klaviyo and lead the team building Customer Agent, a conversational AI system that enables brands to interact with their customers at a scale they have never achieved before.
Customer Agent is central to Klaviyo's vision for AI-powered customer engagement. It delivers real-time, contextually aware conversations that help brands support, convert, and retain millions of consumers. We are just beginning to unlock what is possible, and we are looking for an engineering leader who is eager to define that future.
We are seeking someone with deep experience building and scaling agentic systems and AI-enabled products. You will shape how Customer Agent evolves into a highly extensible and reliable platform. This includes setting technical direction in partnership with your team, developing and growing the team, driving foundational architectural decisions through the team, and keeping pace with rapid advances in the AI ecosystem. Although this is a leadership role, we value candidates with strong hands-on engineering experience who can engage deeply with complex technical problems.
In this role, you will own the team's mission, strategy, and roadmap. You will work closely with leaders across engineering, product, data science, and go-to-market functions to define requirements, set priorities, and measure success. You will guide system design, ensure platform reliability, and deliver features that significantly improve customer conversations and outcomes. You will also lead teams that apply machine learning models and LLM-based APIs to create adaptive and personalized conversational agents.
This position is ideal for a leader who wants to shape the next generation of conversational AI and redefine how brands and customers interact at global scale.
How You Will Make a Difference:
- Lead and manage a team of managers, leads, plus full-stack and AI engineers and directly manage some workstreams yourself.
- Collaborate on project planning, define achievements, identify dependencies, and ensure business goals are met.
- Actively participate in interviewing, hiring, and team leveling.
- Develop SMART goals and career development plans for direct reports.
- Develop and execute technical strategies aligned with Klaviyo's business goals, ensuring exceptional products and a reliable, user-friendly AI systems roadmap.
- Engage with internal and external stakeholders to understand needs, resolve blockers, manage expectations, and translate customer needs into valuable AI-driven roadmaps and solutions.
- Advise the team on modeling, system design, experimental design, and implementation decisions.
- Improve engineering-wide processes such as recruiting, performance development, communication, and agile development.
- Stay current with emerging AI trends and technologies, identifying and leveraging opportunities within Klaviyo's ecosystem.
Who You Are:
- 10+ years of experience in software engineering, with extensive work building AI-driven product features in a full-stack capacity and leading teams who have built scaled systems
- 5+ years of engineering management experience, including managing managers or multiple teams
- Exceptional communication skills, capable of collaborating with diverse stakeholders to translate business/product roadmaps into AI-driven technical roadmaps and solutions that add significant customer and business value.
- Motivated to grow the team through developing current members and attracting new talent to expand capabilities.
- Eager to engage with code, understand the product area, and provide applicable technical mentorship.
- In-depth understanding of common engineering architectures for highly scalable systems.
- Proven ability to lead and deliver complex, multi-quarter projects involving at least two teams.
- Comfortable conducting performance reviews and mentoring team members at all levels.
Bonus Points:
- We love recovering entrepreneurs. If you've ever run your own thing, you'll have company on our team.
LOCATION
Boston, MA - In-Office Role
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
INTRODUCTION
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
Senior Engineering Manager, Customer Agent
Are you looking for one of the most impactful AI-native leadership roles in Boston? Join us at Klaviyo and lead the team building Customer Agent, a conversational AI system that enables brands to interact with their customers at a scale they have never achieved before.
Customer Agent is central to Klaviyo's vision for AI-powered customer engagement. It delivers real-time, contextually aware conversations that help brands support, convert, and retain millions of consumers. We are just beginning to unlock what is possible, and we are looking for an engineering leader who is eager to define that future.
We are seeking someone with deep experience building and scaling agentic systems and AI-enabled products. You will shape how Customer Agent evolves into a highly extensible and reliable platform. This includes setting technical direction in partnership with your team, developing and growing the team, driving foundational architectural decisions through the team, and keeping pace with rapid advances in the AI ecosystem. Although this is a leadership role, we value candidates with strong hands-on engineering experience who can engage deeply with complex technical problems.
In this role, you will own the team's mission, strategy, and roadmap. You will work closely with leaders across engineering, product, data science, and go-to-market functions to define requirements, set priorities, and measure success. You will guide system design, ensure platform reliability, and deliver features that significantly improve customer conversations and outcomes. You will also lead teams that apply machine learning models and LLM-based APIs to create adaptive and personalized conversational agents.
This position is ideal for a leader who wants to shape the next generation of conversational AI and redefine how brands and customers interact at global scale.
How You Will Make a Difference:
- Lead and manage a team of managers, leads, plus full-stack and AI engineers and directly manage some workstreams yourself.
- Collaborate on project planning, define achievements, identify dependencies, and ensure business goals are met.
- Actively participate in interviewing, hiring, and team leveling.
- Develop SMART goals and career development plans for direct reports.
- Develop and execute technical strategies aligned with Klaviyo's business goals, ensuring exceptional products and a reliable, user-friendly AI systems roadmap.
- Engage with internal and external stakeholders to understand needs, resolve blockers, manage expectations, and translate customer needs into valuable AI-driven roadmaps and solutions.
- Advise the team on modeling, system design, experimental design, and implementation decisions.
- Improve engineering-wide processes such as recruiting, performance development, communication, and agile development.
- Stay current with emerging AI trends and technologies, identifying and leveraging opportunities within Klaviyo's ecosystem.
Who You Are:
- 10+ years of experience in software engineering, with extensive work building AI-driven product features in a full-stack capacity and leading teams who have built scaled systems
- 5+ years of engineering management experience, including managing managers or multiple teams
- Exceptional communication skills, capable of collaborating with diverse stakeholders to translate business/product roadmaps into AI-driven technical roadmaps and solutions that add significant customer and business value.
- Motivated to grow the team through developing current members and attracting new talent to expand capabilities.
- Eager to engage with code, understand the product area, and provide applicable technical mentorship.
- In-depth understanding of common engineering architectures for highly scalable systems.
- Proven ability to lead and deliver complex, multi-quarter projects involving at least two teams.
- Comfortable conducting performance reviews and mentoring team members at all levels.
Bonus Points:
- We love recovering entrepreneurs. If you've ever run your own thing, you'll have company on our team.
LOCATION
Boston, MA - In-Office Role
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
Tips for Finding Engineering Jobs at Klaviyo
Align your portfolio to Klaviyo's stack
Klaviyo's engineering org is heavily Python, Kafka, and AWS-oriented. Before applying, make sure your resume and GitHub portfolio surface direct experience with event-driven architectures and data pipelines, not just general backend work.
Target roles labeled senior or staff
Specialty occupation petitions face far less USCIS scrutiny when the role has clear degree requirements. Senior and staff engineering titles at technology companies like Klaviyo typically carry stronger job duty descriptions that support an H-1B specialty occupation argument.
Confirm sponsorship intent before the onsite round
Ask your recruiter explicitly whether the specific role and team support H-1B sponsorship. At companies with multiple business units, sponsorship policies can vary by team budget and headcount authorization, even when the company sponsors broadly.
Prepare your educational credentials for USCIS evaluation
If your engineering degree is from outside the United States, get a credential evaluation from a NACES-member organization before your offer stage. USCIS requires this for the I-129 petition, and having it ready prevents delays after the offer.
Understand the cap and timing window before accepting
H-1B cap-subject petitions can only be filed once per fiscal year, with registration opening in March for an October 1 start. If you receive an offer outside that window, clarify with your employer whether a cap-exempt or change-of-status path applies to your situation.
Use Migrate Mate to filter engineering roles by sponsorship
Searching Klaviyo's open engineering roles alongside verified sponsorship data saves time and removes guesswork. Migrate Mate lets you filter specifically for companies with active H-1B and Green Card sponsorship history in engineering functions.
Frequently Asked Questions
Does Klaviyo sponsor H-1B visas for Engineers?
Yes, Klaviyo sponsors H-1B visas for engineering roles. The company files petitions through the standard USCIS cap process, which means timing matters. If you're already in the U.S. on OPT or another nonimmigrant status, discuss the transition timeline with your recruiter early in the process to avoid gaps in work authorization.
How do I apply for Engineering jobs at Klaviyo?
Applications go through Klaviyo's careers page, where engineering roles are organized by team and seniority level. The process typically involves a recruiter screen, a technical assessment, and several engineering interviews covering system design and coding. To find sponsorship-confirmed engineering openings at Klaviyo in one place, browse listings on Migrate Mate, which filters by companies with verified visa sponsorship history.
Which visa types does Klaviyo use for Engineering hires?
Klaviyo primarily sponsors H-1B visas for engineering roles, which require a specialty occupation determination and a certified Labor Condition Application filed with the DOL. For candidates pursuing permanent residence, Klaviyo also supports EB-2 and EB-3 Green Card pathways, which involve the PERM labor certification process before an immigrant petition can be filed with USCIS.
What qualifications does Klaviyo expect from Engineering candidates?
Klaviyo's engineering roles generally require a bachelor's degree or higher in computer science, software engineering, or a closely related technical field. Practical experience with distributed systems, cloud infrastructure, and large-scale data processing carries significant weight. For H-1B purposes, your degree field needs to align specifically with the duties of your role, not just engineering broadly.
How do I time my Engineering job search at Klaviyo around visa deadlines?
If you're on OPT, the 60-day grace period after your end date is not work-authorized, so targeting offers at least three to four months before your OPT expires gives your employer enough runway to prepare and file. For cap-subject H-1B petitions, USCIS registration opens in March and employment can start no earlier than October 1, so factor that into your offer negotiation and start date conversation.