Business Operations Manager Jobs at Ralph Lauren with Visa Sponsorship
Business Operations Manager jobs at Ralph Lauren sit at the intersection of retail strategy, supply chain coordination, and brand execution. Ralph Lauren has an established track record of sponsoring international talent across multiple visa categories for business operations functions, making it a realistic target for sponsored candidates.
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Get Access To All JobsRef#: 5581666
Department: Information Technology
City: New York
State/Province: New York
Location: United States
Pay Range: $150,550 - $165,000 annually; actual pay is dependent on experience and geographic location
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
EMPLOYER:
Ralph Lauren Corporation
TITLE:
Sr. Manager DTC Operations & Support
DUTIES:
- Act as owner for operational support status of all global ecommerce sites including related internal and third-party applications and services that support the ecommerce platform.
- Manage and provide training to a team of 6+ Analysts.
- Lead complex technical issue triage.
- Collaborate with global peers in a follow-the-sun support model.
- Log, track and communicate effectively with e-Commerce development teams, business partners, and IT partners to prioritize, mitigate, resolve and report on root-cause.
- Knowledge expert for all DTC digital technical integrations.
- Own the production acceptance and release of new systems and features.
- Own and distribute daily metrics reporting to track adherence to SLAs and KPIs, both for support processes and system availability.
- Manage shift and on-call team calendar.
- Provide incident management escalation and communication for all production support incidents.
- Create/maintain operational documentation and knowledge base to streamline incident resolution.
- Maintain quality service by establishing and enforcing organizational standards.
- Demonstrate the ability to complete multiple tasks under pressure.
- Limited evening and weekend work is required.
- Part-time telecommuting permitted.
LOCATION:
601 W 26th St, New York, NY 10001
SALARY:
$150,550 - $165,000/year
REQUIREMENTS
Bachelor's degree or equivalent in Computer Science, Information Systems, Project management, Information Technology Management, or other related field, and 5 years of experience in the offered position or a related role. Requires 5 years of experience with all of the following:
- hands on technical experience in development, software quality assurance or infrastructure environments;
- managing a team of 5+;
- ecommerce business model (including Fulfillment/Shipping needs, Customer Service, User Experience, and promotions planning);
- interacting with internal business teams, at different levels of the organization;
- managing multiple clients/vendors/projects;
- working in a team environment;
- partnering with stakeholders inside and outside of IT as well as vendors and other external entities.
Limited evening and weekend work is required.
SUBMIT RESUME OR CONTACT:
Apply at https://careers.ralphlauren.com/, job Ref #5581666
Ref#: 5581666
Department: Information Technology
City: New York
State/Province: New York
Location: United States
Pay Range: $150,550 - $165,000 annually; actual pay is dependent on experience and geographic location
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
EMPLOYER:
Ralph Lauren Corporation
TITLE:
Sr. Manager DTC Operations & Support
DUTIES:
- Act as owner for operational support status of all global ecommerce sites including related internal and third-party applications and services that support the ecommerce platform.
- Manage and provide training to a team of 6+ Analysts.
- Lead complex technical issue triage.
- Collaborate with global peers in a follow-the-sun support model.
- Log, track and communicate effectively with e-Commerce development teams, business partners, and IT partners to prioritize, mitigate, resolve and report on root-cause.
- Knowledge expert for all DTC digital technical integrations.
- Own the production acceptance and release of new systems and features.
- Own and distribute daily metrics reporting to track adherence to SLAs and KPIs, both for support processes and system availability.
- Manage shift and on-call team calendar.
- Provide incident management escalation and communication for all production support incidents.
- Create/maintain operational documentation and knowledge base to streamline incident resolution.
- Maintain quality service by establishing and enforcing organizational standards.
- Demonstrate the ability to complete multiple tasks under pressure.
- Limited evening and weekend work is required.
- Part-time telecommuting permitted.
LOCATION:
601 W 26th St, New York, NY 10001
SALARY:
$150,550 - $165,000/year
REQUIREMENTS
Bachelor's degree or equivalent in Computer Science, Information Systems, Project management, Information Technology Management, or other related field, and 5 years of experience in the offered position or a related role. Requires 5 years of experience with all of the following:
- hands on technical experience in development, software quality assurance or infrastructure environments;
- managing a team of 5+;
- ecommerce business model (including Fulfillment/Shipping needs, Customer Service, User Experience, and promotions planning);
- interacting with internal business teams, at different levels of the organization;
- managing multiple clients/vendors/projects;
- working in a team environment;
- partnering with stakeholders inside and outside of IT as well as vendors and other external entities.
Limited evening and weekend work is required.
SUBMIT RESUME OR CONTACT:
Apply at https://careers.ralphlauren.com/, job Ref #5581666
See all Business Operations Manager Jobs at Ralph Lauren
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Business Operations Manager Jobs at Ralph Lauren.
Get Access To All JobsTips for Finding Business Operations Manager Jobs at Ralph Lauren
Align your experience with Ralph Lauren's operational structure
Ralph Lauren organizes operations across wholesale, retail, and direct-to-consumer channels. Frame your resume around cross-functional project ownership, vendor management, or retail planning work that maps directly to how their business units operate.
Confirm your visa category before applying
Ralph Lauren sponsors H-1B, E-3, TN, and F-1 OPT candidates for business operations roles. Know which category applies to your nationality and status before outreach, since the sponsorship path affects when the employer needs to act.
Time OPT applications around Ralph Lauren's hiring cycles
Retail operations hiring at Ralph Lauren tends to accelerate ahead of major commercial seasons. If you're on F-1 OPT, apply with enough runway before your authorization expires, since USCIS H-1B cap-subject filings follow a fixed April window.
Surface your sponsorship need early in recruiter conversations
Ralph Lauren's talent acquisition team handles visa coordination internally. Raise your sponsorship requirement before the offer stage so legal and HR can confirm the role qualifies as a specialty occupation, which is the threshold USCIS requires for H-1B approval.
Build a credentials file before your interview process
For business operations roles, gather evidence that your degree field directly supports the position. USCIS scrutinizes specialty occupation determinations in generalist business roles, so a marketing or operations management degree tied to specific job duties strengthens the petition.
Use Migrate Mate to find open roles across Ralph Lauren locations
Business Operations Manager openings at Ralph Lauren span corporate, regional, and brand divisions. Search Migrate Mate to filter live postings by visa sponsorship type, so you're targeting positions where sponsorship is already confirmed rather than speculating.
Frequently Asked Questions
Does Ralph Lauren sponsor H-1B visas for Business Operations Managers?
Yes, Ralph Lauren sponsors H-1B visas for Business Operations Manager roles. The role typically qualifies as a specialty occupation under USCIS standards because it requires a bachelor's degree or higher in a specific field such as business administration, operations management, or a related discipline. Your employer initiates the H-1B petition on your behalf, and cap-subject filings are tied to the April lottery window each year.
How do I apply for Business Operations Manager jobs at Ralph Lauren?
Applications go through Ralph Lauren's careers portal at ralphlauren.com/careers. Roles are posted by brand, region, and function, so search specifically for operations or business operations titles. Migrate Mate also aggregates Ralph Lauren's sponsored openings in one place, which makes it faster to identify which postings explicitly support visa sponsorship rather than reviewing each listing individually.
Which visa types does Ralph Lauren commonly use for Business Operations Manager roles?
Ralph Lauren sponsors H-1B and E-3 visas for ongoing employment, along with F-1 OPT and CPT for students transitioning into full-time roles. TN visas are available for Canadian and Mexican nationals in qualifying business categories. For candidates pursuing permanent residence, Ralph Lauren has sponsored EB-2 and EB-3 Green Card pathways through the PERM labor certification process administered by the DOL.
What qualifications does Ralph Lauren expect for a Business Operations Manager?
Ralph Lauren typically expects a bachelor's degree in business, supply chain, operations management, or a closely related field, along with meaningful experience managing cross-functional projects or operational processes. For international candidates, your degree field needs to align with the specific job duties in the offer letter, since USCIS will assess whether the role genuinely requires your specialization rather than a generalist background.
How long does the visa sponsorship process take for a role at Ralph Lauren?
Timeline depends on visa type. E-3 consular processing for Australian nationals typically takes two to four weeks once the employer has a certified Labor Condition Application from the DOL. H-1B sponsorship tied to the annual lottery means the earliest cap-subject employment start date is October 1. F-1 OPT extensions through H-1B filing use the cap-gap provision, which automatically bridges your work authorization during the transition period.