Customer Program Manager Jobs in Mississippi
Customer Program Manager jobs in Mississippi are steadily active, with the strongest concentration in defense contracting, healthcare systems, and financial services across Jackson, Ridgeland, and the Gulf Coast corridor around Biloxi and Gulfport. Employers like Raytheon Technologies, Northrop Grumman, and Singing River Health System maintain consistent customer program manager hiring across project oversight, client delivery, and implementation management functions. The most in-demand specialties are defense program support, healthcare client success, and IT service delivery management. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 171+ Customer Program Manager jobs
Why join our team:
- Uncapped Pay Potential
- Medical, Prescription, Dental, Vision Insurance
- Disability and Term Life Insurance
- Matching 401(k)
- On-going training & development and growth opportunities
- Paid Holidays
- Paid Time Off (PTO)
What you will do:
- Manage incoming calls from customers
- Schedule and manage customer estimates
- Identify and assess customers’ needs to achieve full satisfaction of work provided
- Manage customer and technician schedules
- Renew and manage maintenance agreements
- Build relationships with customers and provide top-level service and support
- Maintain accurate and detailed records of customer needs, requests, and tasks performed
- Appropriately handle and de-escalate customer complaints and concerns
Who you are:
- 1-5 years of call center or customer support experience preferred
- Valid driver’s license with clean motor vehicle record
- Experience with MS Office products preferred
- Experience with Service Titan preferred
Who we are:
Job Type: Full-time
Benefits:
- Matching 401(k)
- Health Insurance
- Dental and Vision Insurance
- Life and Disability Insurance
- Paid Time Off
- Ongoing Training and Development
Ability to commute/relocate:
- Biloxi, MS: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Call Center or Customer Support (1+ year required)
Work Location: In person
See All 171+ Customer Program Manager Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
Find Customer Program Manager JobsCustomer Program Manager Jobs by City in Mississippi
Where Mississippi roles are concentrated, by current openings.
Customer Program Manager Job Market in Mississippi
A snapshot from current Mississippi openings, updated as new roles post.
Who's Hiring
- Circle K48
- State Farm29
- Tower Loan9
- U-Haul8
- Community Choice Financial Family of Brands7
Top Industries Hiring
- Insurance22
- Retail15
- Banking & Financial Services11
- Automotive4
- Manufacturing3
What Mississippi Employers Look For
The qualifications that appear most often in customer program manager jobs across Mississippi.
- Bachelor's degree in business, communications, or a related field required
- Three or more years of program or account management experience preferred
- Demonstrated experience managing client relationships and project deliverables
- Proficiency with CRM platforms such as Salesforce or Microsoft Dynamics
- PMP or similar project management certification strongly preferred
- Experience supporting government or defense contracts in Mississippi is advantageous
Customer Program Manager Jobs in Mississippi: Frequently Asked Questions
How do you become a customer program manager in Mississippi?
Most customer program manager roles in Mississippi require a bachelor's degree in business administration, communications, or a related field, along with several years of client-facing or project management experience. Mississippi does not issue a state-specific license for this role. Earning a Project Management Professional certification through PMI or a Certified Customer Success Manager credential substantially strengthens candidacy, particularly for defense, healthcare, and financial services employers concentrated in Jackson and the Gulf Coast.
Which companies hire customer program managers in Mississippi?
Employers hiring customer program managers in Mississippi right now include Circle K, State Farm, and Tower Loan, based on current listings on Migrate Mate as of July 2026. Mississippi's defense contractor presence along the Gulf Coast and the concentration of healthcare networks in the Jackson metro generate consistent demand for this role throughout the year.
Which Mississippi cities have the most customer program manager jobs?
The cities with the most customer program manager openings in Mississippi are Gulfport, Jackson, and Southaven. Jackson dominates as the state capital and commercial hub, anchored by large healthcare systems and financial services firms, while the Gulfport-Biloxi corridor draws steady postings from defense contractors and federal project-support operations at Keesler Air Force Base and surrounding suppliers.
Are there remote customer program manager jobs in Mississippi?
Yes, and more than most fields, because customer program management is largely desk-based, communication-driven work that translates well to remote settings. About 17% of customer program manager openings tied to Mississippi are remote or hybrid as of July 2026, reflecting the role's strong fit for distributed work arrangements. Client success, implementation management, and account coordination functions are the most frequently posted as fully remote positions.
How can I get hired as a customer program manager in Mississippi with little or no experience?
The most realistic entry path is moving from an adjacent role such as customer service coordinator, project coordinator, or account support specialist at a Mississippi employer before transitioning into program management responsibilities. Large Jackson-area healthcare networks and Gulf Coast defense contractors frequently post associate or junior program coordinator roles that do not require prior program management titles. Earning a Google Project Management Certificate or an entry-level Salesforce credential before applying gives candidates a concrete edge when experience is limited.
Where can I find and apply to customer program manager jobs in Mississippi?
You can find and apply to customer program manager jobs in Mississippi on Migrate Mate, which lists current Mississippi openings updated regularly. Search the roles available, identify the ones that fit your background and location preference, and apply directly through each listing without any extra steps.
See All 171+ Customer Program Manager Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
Find Customer Program Manager Jobs