Customer Solutions Specialist Jobs in Michigan
Customer Solutions Specialist jobs in Michigan are actively hiring, with strong demand concentrated in automotive technology, financial services, healthcare administration, and telecommunications across companies of all sizes. Detroit, Grand Rapids, and Ann Arbor are the largest hiring centers, where established employers such as Ford Motor Company, Consumers Energy, and Blue Cross Blue Shield of Michigan regularly bring on customer solutions talent at both entry and senior levels. The most in-demand specialties include technical account support, enterprise client onboarding, and B2B relationship management. Find a role that fits below and apply directly.
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See related jobsMinimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in sales, business development, advertising, account management, marketing, or consulting.
- Ability to travel to the office for customer meetings, team meetings and training, as required.
Preferred qualifications:
- Master’s degree in a business related field.
- Experience in launching and managing paid digital advertising campaigns, particularly in Google Ads and other digital marketing platforms.
- Experience assessing and achieving client success via sales techniques, including effective questioning, objection handling, and engaged selling.
- Experience working with channel sales, advertisers, agencies, or clients.
- Ability to manage and prioritize a portfolio in an advertising or media sales context, and achieve goals to drive growth.
- Ability to build compelling narratives and utilize storytelling as a client engagement strategy.
About the job
Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.US: $108000 - $154000 (USD) + 40% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Build and manage relationships with clients virtually or face-to-face by meeting with multiple clients on a daily basis and developing an understanding of their business challenges, marketing objectives, and success metrics.
- Plan for, and achieve, growth goals including but not limited to quarterly business growth and productivity goals, through the presentation of Google advertising products/solutions that will help clients to meet their marketing objectives.
- Own a portfolio of medium and large-size businesses by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks, and building multi-quarter plans for achievement.
- Develop forward thinking, data-driven analyses and consultative recommendations that align with customer goals, and quantify high-impact opportunities with clear recommendations to present to customers.
- Build an in-depth knowledge of how Google advertising products work and can be used to help customers.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in sales, business development, advertising, account management, marketing, or consulting.
- Ability to travel to the office for customer meetings, team meetings and training, as required.
Preferred qualifications:
- Master’s degree in a business related field.
- Experience in launching and managing paid digital advertising campaigns, particularly in Google Ads and other digital marketing platforms.
- Experience assessing and achieving client success via sales techniques, including effective questioning, objection handling, and engaged selling.
- Experience working with channel sales, advertisers, agencies, or clients.
- Ability to manage and prioritize a portfolio in an advertising or media sales context, and achieve goals to drive growth.
- Ability to build compelling narratives and utilize storytelling as a client engagement strategy.
About the job
Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.US: $108000 - $154000 (USD) + 40% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Build and manage relationships with clients virtually or face-to-face by meeting with multiple clients on a daily basis and developing an understanding of their business challenges, marketing objectives, and success metrics.
- Plan for, and achieve, growth goals including but not limited to quarterly business growth and productivity goals, through the presentation of Google advertising products/solutions that will help clients to meet their marketing objectives.
- Own a portfolio of medium and large-size businesses by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks, and building multi-quarter plans for achievement.
- Develop forward thinking, data-driven analyses and consultative recommendations that align with customer goals, and quantify high-impact opportunities with clear recommendations to present to customers.
- Build an in-depth knowledge of how Google advertising products work and can be used to help customers.
See All 5 Customer Solutions Specialist Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
Find JobsCustomer Solutions Specialist Jobs by City in Michigan
Where Michigan roles are concentrated, by current openings.
Customer Solutions Specialist Job Market in Michigan
A snapshot from current Michigan openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Banking & Financial Services
What Michigan Employers Look For
The qualifications that appear most often in customer solutions specialist jobs across Michigan.
- Bachelor's degree in business, communications, or a related field preferred by Michigan employers
- Two or more years of customer-facing account management or support experience
- Proficiency with CRM platforms such as Salesforce or Microsoft Dynamics
- Strong written and verbal communication skills for client escalation and resolution
- Ability to analyze customer data and present solutions to internal and external stakeholders
- Experience collaborating with cross-functional teams in a fast-paced Michigan business environment
Customer Solutions Specialist Jobs in Michigan: Frequently Asked Questions
How do you become a customer solutions specialist in Michigan?
Most Michigan employers hire customer solutions specialists with a bachelor's degree in business administration, communications, or a related field, though some accept an associate degree paired with relevant work experience. No state-issued license is required for this role in Michigan. Candidates who build experience in customer service, inside sales, or technical support roles at Michigan companies and demonstrate CRM proficiency are consistently the strongest applicants for specialist-level positions.
Which companies hire customer solutions specialists in Michigan?
Employers hiring customer solutions specialists in Michigan right now include Google, Bosch, and LG Electronics, based on current listings on Migrate Mate as of October 2026. Michigan's concentration of automotive, insurance, and utility companies means there is consistent demand from large regional headquarters with dedicated customer solutions teams.
Which Michigan cities have the most customer solutions specialist jobs?
Ann Arbor, Troy, and Plymouth have the most customer solutions specialist openings in Michigan. Detroit drives the largest share of listings through its density of corporate headquarters in automotive, finance, and healthcare, while Grand Rapids and Ann Arbor contribute steadily through their growing technology and professional services sectors and the presence of major university-affiliated employers.
Are there remote customer solutions specialist jobs in Michigan?
Yes, and more than most fields, since customer solutions work is largely desk-based and communication-driven. About 100% of customer solutions specialist openings tied to Michigan are remote or hybrid as of October 2026, reflecting broad employer comfort with distributed teams. Roles focused on digital onboarding, email-based account management, and software support are the most consistently remote.
How can I get hired as a customer solutions specialist in Michigan with little or no experience?
The most realistic entry path is through a customer service or client support role at a Michigan company, then moving into a specialist position after demonstrating problem-solving and account ownership skills. Large Michigan employers such as Blue Cross Blue Shield of Michigan and Consumers Energy run structured new-hire development programs that place candidates without direct specialist experience. Building Salesforce or Microsoft Dynamics familiarity through free training and obtaining a customer success certification gives applicants a clear edge.
Where can I find and apply to customer solutions specialist jobs in Michigan?
You can find and apply to customer solutions specialist jobs in Michigan on Migrate Mate, which lists current Michigan openings across industries and experience levels. Find roles that fit your background and apply directly to the employers posting them.
See All 5 Customer Solutions Specialist Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
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