Equipment Service Technician Jobs in Tennessee
Equipment Service Technician jobs in Tennessee are concentrated in Nashville, Memphis, and Knoxville, where manufacturing, healthcare systems, and logistics operations generate steady demand for technicians who specialize in industrial machinery, medical equipment, and HVAC systems. Employers like Vanderbilt University Medical Center, FedEx, and Bridgestone Americas maintain large Tennessee footprints and hire equipment service technicians at experience levels from entry-level shop technicians to senior field service roles. The market is among the most active in the Southeast, driven by the state's growing advanced manufacturing base and its dense concentration of distribution infrastructure. Scan the live roles below and apply to whichever ones fit.
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At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 46 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Customer Service Representative – Home Healthcare Intake & Insurance Verification
Job Summary
Rotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insurance verification—and thrive in a fast-paced, patient-centered environment—this role offers the opportunity to make a meaningful impact every day. You’ll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services.
Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
- Ability to work cooperatively with others.
- Assist with office operations including supply monitoring, deposits, and batch reporting.
- Collaborate with outside agencies to resolve patient issues and ensure continuity of care.
- Communicate with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries.
- Coordinate documentation and service setup for respiratory products and medical equipment.
- Deal politely with patients and referral sources.
- Maintain organized records and referral logs in compliance with JCAHO and company standards.
- Manage patient intake and verify insurance coverage (Medicare, Medicaid, private payers).
- Manage several tasks at once.
- May be required to cover on call, drive a company vehicle and make deliveries to patient's homes.
- Predictable and regular attendance (arrive to work on time).
- Prepare and process documentation including CMNs, SOPs, invoices, and delivery paperwork.
- Provide technical assistance and support for walk-in and retail equipment requests.
- Performs other duties as assigned.
Why Join Rotech?
- Be part of a mission-driven team improving lives through home-based care.
- Work in a supportive environment with opportunities for growth and advancement.
- Competitive compensation, benefits, and employee recognition programs.
Employment is contingent on
- Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
- Drug screen (when applicable for the position)
- Compliance with healthcare facility credentialing process (when applicable for the position)
- Valid driver’s license in state of residence with a clean driving record (when applicable for the position)
- Candidates may qualify through a combination of education, training, and relevant work experience that demonstrates the knowledge, skills, and abilities necessary to successfully perform the essential functions of the position.
- Any education requirements mandated by applicable federal, state, or local law, regulation, licensing requirement, or contract.
Preferred Education and/or Experience
- High school diploma or GED equivalent preferred
- Experience in home healthcare, medical billing, or patient intake (preferred).
- Familiarity with insurance verification and reimbursement practices.
- Knowledge of medical terminology and durable medical equipment is a plus.
Skills and Competencies
- Ability to interpret and respond to various forms of communication (verbal, written, visual)
- Capable of working independently and collaboratively within a team
- Demonstrated problem-solving, time management, and organizational skills
- Excellent verbal and written communication skills in English
- Maintain confidentiality and handle sensitive information with discretion
- Strong attention to detail and ability to multi-task effectively
Machines, Equipment and Technical Abilities
- Email transmission and communication
- Internet navigation and research
- Microsoft applications; Outlook, Word and Excel
- Office equipment; fax machine, copier, printer, phone and computer and/or tablet
Physical Demands
- Ability to lift and carry office and patient equipment (minimum 35 lbs)
- May be required to drive a company vehicle, make home deliveries, and participate in on-call rotations
- Must be able to sit, stand, walk, talk, and listen for extended periods
- Regular contact with patients and equipment may involve exposure to contagious pathogens
- Requires close vision for reading small print on screens and paperwork
See All 19 Equipment Service Technician Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find JobsEquipment Service Technician Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Equipment Service Technician Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Manufacturing
What Tennessee Employers Look For
The qualifications that appear most often in equipment service technician jobs across Tennessee.
- Associate degree or technical certification in electronics, mechanical technology, or a related field
- Hands-on experience diagnosing and repairing mechanical, electrical, or electromechanical equipment
- Valid driver's license and willingness to travel to customer or field sites across Tennessee
- Proficiency reading technical manuals, schematics, and equipment diagnostic software
- EPA 608 certification required for roles involving refrigeration or HVAC systems
- Ability to lift heavy equipment and work in industrial or healthcare facility environments
Equipment Service Technician Jobs in Tennessee: Frequently Asked Questions
How do you become a equipment service technician in Tennessee?
Most equipment service technician roles in Tennessee require completing an associate degree or diploma program in electronics technology, mechatronics, or industrial maintenance at a Tennessee College of Applied Technology, which has campuses across the state. From there, candidates typically enter the field through an entry-level technician or apprenticeship role. For positions involving HVAC or refrigeration equipment, EPA 608 certification is required before working with refrigerants, and Tennessee follows federal EPA standards for that credential.
Which companies hire equipment service technicians in Tennessee?
Employers hiring equipment service technicians in Tennessee right now include Thompson Machinery - Caterpillar, STERIS, and Rotech Healthcare, based on current listings on Migrate Mate as of September 2026. Tennessee's mix of large healthcare systems, automotive manufacturers, and logistics operators means demand for equipment service technicians is spread across multiple industries rather than concentrated in a single sector.
Which Tennessee cities have the most equipment service technician jobs?
Memphis, Nashville, and Knoxville have the most equipment service technician openings in Tennessee. Nashville leads because of its large hospital networks and growing commercial construction activity, Memphis is driven by its logistics and distribution infrastructure anchored by FedEx and several large warehousing operations, and Knoxville reflects demand from Oak Ridge National Laboratory and the region's manufacturing base.
Are there remote equipment service technician jobs in Tennessee?
Yes, but they're rare. About 0% of equipment service technician openings tied to Tennessee are remote or hybrid as of September 2026, reflecting how hands-on the role is by nature. The portions of the work most likely to be done remotely are initial diagnostic troubleshooting, technical support calls, and documentation, while physical installation, maintenance, and repair must be performed on-site.
How can I get hired as a equipment service technician in Tennessee with little or no experience?
The most realistic entry path is completing a program at a Tennessee College of Applied Technology, which offers short-term, hands-on credentials specifically aligned with what Tennessee employers hire for. Large manufacturers like Bridgestone and healthcare systems like HCA Healthcare Tennessee often hire graduates into entry-level maintenance technician or equipment aide roles. Candidates coming from adjacent roles such as HVAC helper, biomedical equipment aide, or production line operator have a strong starting point, and earning an EPA 608 certification before applying adds a concrete credential employers can act on.
Where can I find and apply to equipment service technician jobs in Tennessee?
You can find and apply to equipment service technician jobs in Tennessee on Migrate Mate, which lists current openings tied to the state. Search the available roles, find the ones that match your experience and location, and apply directly through the listings.
See All 19 Equipment Service Technician Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
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