Experience Manager Jobs in Oregon
Experience Manager jobs in Oregon are actively hiring, with demand concentrated in hospitality, retail, and technology sectors across Portland, Bend, and Eugene. Large employers with a lasting Oregon presence, including Nike, Columbia Sportswear, and Providence Health, regularly seek experience managers to lead customer, employee, and brand engagement programs. The most in-demand specialties are customer experience strategy, retail operations management, and employee experience design. Find a role that fits below and apply directly.
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We are pioneers and innovators. We look for people who push boundaries, who dream, who are committed to inclusivity – who want to contribute to Rip City!
As our Guest Experience Manager, you’ll be at the heart of the action, ensuring that every event at the Rose Quarter campus—from Trail Blazers home games and Winterhawks hockey matches to concerts and family events—is an unforgettable experience for guests and staff alike. You’ll lead and inspire our front-of-house team, handle guest feedback with finesse, and keep everything running smoothly with your scheduling and attendance expertise. Your role involves crafting extraordinary moments, from the first hello to the final goodbye, while fostering a vibrant and inclusive environment. Dive into the excitement and make every event at the Rose Quarter truly special!
Our ideal candidate brings a strong background in customer service and large-scale event management. You have experience supporting and motivating staff while fostering a collaborative environment. If you have strong communication and problem-solving skills, and enjoy building relationships and creating meaningful experiences for our guests, we want to hear from you!
DAY-TO-DAY:
- Energize the Guest Experience team with a positive environment, making work enjoyable and fostering team cohesion while ensuring guests have a memorable experience.
- Design and oversee monthly schedules to ensure the right staffing levels for each event, balancing efficiency and coverage to meet operational needs.
- Offer coaching, training, and constructive feedback to help team members thrive, and address performance issues to maintain high service standards.
- Lead by example to reinforce our service values, ensuring that every guest interaction upholds our commitment to exceptional service and reflects our core values.
- Handle guest concerns with professionalism and responsiveness via phone and email, using feedback to drive continuous improvement and enhance guest satisfaction.
- Work closely with the Events Department and other stakeholders to ensure effective staffing and seamless integration across all events.
- Actively contribute to a diverse and inclusive environment, ensuring that all team members feel valued and supported.
- Participate in team initiatives, take on additional projects as assigned, and contribute to achieving the overall goals of the Guest Experience and Rose Quarter teams.
WE’D LIKE TO HEAR FROM YOU IF YOU:
- Have demonstrated customer service experience, preferably in Guest Experience.
- Have excellent communication skills with a proven ability to engage with diverse guests and team members in a positive and clear manner.
- Bring strong leadership experience, with a focus on developing and motivating staff in a supportive, feedback-rich environment.
- Possess a deep understanding of customer service principles and have a track record of creating memorable guest experiences.
- Are creative, with experience in innovating and implementing strategies to enhance the guest experience.
- Adapt easily to dynamic environments and can manage shifting priorities with ease.
- Have a genuine passion for live entertainment and developing teams.
- Excel in problem-solving and decision-making in fast-paced situations.
- Are dedicated to developing a diverse and inclusive environment and have a track record of creating inclusive spaces.
- Are able to work evenings, weekends, and holidays as required by the Portland Trail Blazers event schedule.
WE’D BE THRILLED IF YOU ALSO HAVE:
- A bachelor’s degree (B. A.) from a four-year college or university in a relevant field or possess an equivalent combination of education and experience.
- Previous experience in the sports or entertainment industry.
- Familiarity with industry trends and best practices in sports and entertainment.
- Knowledge of ABI Mastermind Time and Attendance System.
Offers of employment are conditional upon the successful results of an individual background check. We consider qualified applicants with criminal histories and review results on an individual basis.
PERKS:
- Salary Range: $70,000 - $76,000 annually
- Competitive Healthcare Coverage
- Retirement Plan
- Paid Maternal & Parental Leave
- Flexible Time Off (3 weeks + 11 holidays)
- Wellness Perks
- Tuition Reimbursement
- Free Parking + Discounted Mass Transit Passes
- Discounted & Complimentary Tickets
- Ongoing Learning & Development
See All 16 Experience Manager Jobs in Oregon
Find roles in Oregon that match your experience and apply in just a few clicks.
Find Experience Manager JobsExperience Manager Jobs by City in Oregon
Where Oregon roles are concentrated, by current openings.
Experience Manager Job Market in Oregon
A snapshot from current Oregon openings, updated as new roles post.
Who's Hiring
What Oregon Employers Look For
The qualifications that appear most often in experience manager jobs across Oregon.
- Bachelor's degree in business, communications, marketing, or a related field
- Three or more years managing customer or employee experience programs
- Demonstrated ability to design and execute journey mapping or feedback initiatives
- Proficiency with CRM platforms and experience analytics tools such as Salesforce or Qualtrics
- Strong cross-functional collaboration skills working with operations, HR, and marketing teams
- Experience leading teams or coordinating with vendors in a retail, hospitality, or tech environment
Experience Manager Jobs in Oregon: Frequently Asked Questions
How do you become a experience manager in Oregon?
Most experience manager roles in Oregon require a bachelor's degree in business, marketing, communications, or a related discipline, and Oregon does not require a state-issued license for this role. Employers in Portland's tech and retail sector often expect hands-on project management or CX program experience alongside the degree. Building a portfolio that demonstrates measurable improvements in customer satisfaction or employee engagement strengthens a candidacy significantly.
Which companies hire experience managers in Oregon?
Companies currently hiring experience managers in Oregon include Ulta, Milan Laser Hair Removal, and CBRE, per current listings on Migrate Mate as of September 2026. Oregon's mix of global retail headquarters, regional health systems, and technology firms creates consistent year-round demand for the role.
Which Oregon cities have the most experience manager jobs?
Portland, Oregon, and Eugene have the most experience manager openings in Oregon. Portland drives the largest share of listings because it is home to major retail and technology corporate offices, while Bend's growing hospitality and outdoor recreation industry and Eugene's university and healthcare anchors support steady hiring in those markets.
Are there remote experience manager jobs in Oregon?
Yes, and more than most fields, since experience managers focused on digital customer experience or employee engagement platforms can often work remotely. About 100% of experience manager openings tied to Oregon are remote or hybrid as of September 2026, reflecting how much of the role centers on data analysis and program design. Strategy and analytics functions transfer most readily to remote arrangements, while on-site brand or in-store roles remain location-dependent.
How can I get hired as a experience manager in Oregon with little or no experience?
The most realistic entry path is moving into an experience manager role from an adjacent position such as customer service lead, retail floor supervisor, or HR coordinator at a large Oregon employer. Nike, Providence Health, and Fred Meyer each run structured associate and rotational programs that place candidates without direct experience into cross-functional CX or employee engagement teams. Earning a certification in customer experience from a recognized professional body and assembling a portfolio of small-scale journey mapping or feedback projects demonstrates readiness to hiring managers.
Where can I find and apply to experience manager jobs in Oregon?
You can find and apply to experience manager jobs in Oregon on Migrate Mate, which lists current Oregon openings across industries and metro areas. Find roles that fit your background and apply directly to the employers posting them.
See All 16 Experience Manager Jobs in Oregon
Find roles in Oregon that match your experience and apply in just a few clicks.
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