Field Service Manager Jobs in Tennessee
Field Service Manager jobs in Tennessee are consistently active, with strong demand concentrated in manufacturing, utilities, healthcare equipment, and commercial HVAC and controls across a range of levels from entry-level supervisors to senior regional managers. Nashville, Memphis, and Knoxville lead hiring activity, anchored by employers such as Trane Technologies, Schneider Electric, and Vanderbilt University Medical Center, all of which maintain lasting field operations across the state. The most in-demand specialties are industrial equipment service, building automation systems, and medical device field operations. Find a role that fits below and apply directly.
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As a Field Service Technician, you will assist with on-site installations, troubleshooting, repairs, and maintenance of telecommunications products and equipment that TDS sells and leases. You will have direct, face-to-face contact with our customers and is expected to be proactive with the sales of TDS services and products. Services include, but are not limited to, Telephony, Video/CATV/DBS, Internet, and/or high speed networks. This position exceeds customer expectations by performing extraordinary customer service, identifying customer needs, and providing them with communications solutions. This position also understands how to use and demonstrate TDS products and seeks sales opportunities while educating the customer. Products & services include (but are not limited to): Local Service, Central Office Services, Structured Cabling, MAC (Moves, Adds and Changes), Voice Mail, Audio and/or Video Conferencing and Non-regulated CPE.
Schedule:
Due to in-field support and on-call requirements, the individual selected for this position will be required to reside within a 60-minute driving distance from the Parsons, TN warehouse located at: 264 E Main St, Parsons, TN 38363-0610.
This position can be hired at either a Field Service Technician (requisition ID #2026-29836) or Field Service Technician-Network (requisition ID #2026-29837) level depending on the skills and qualifications of the candidate. Different job postings exist for each of these positions. Please reference each job posting for the minimum qualifications required for each role and submit an application for each level that you are both interested and qualified for.
- Assists with and performs on-site installing, troubleshooting, testing, splicing, repairing, and maintaining telephone equipment and general network equipment, customer premise equipment, Video/CATV/DBS, fiber optic/copper facilities and/or other TDS products & services for new and existing customers. Identifies location of defective cable using various test equipment and repairs buried, aerial, underground and/or customer cable. Locates cable and fiber in response to customer requests and/or construction needs. Pole climbing and operating construction equipment is required. Locates, identifies and marks company underground and buried facilities to prevent facilities from being damaged. Keeps orderly log of all locate requests in our exchange area. Performs cable fault acceptance tests on newly constructed facilities.
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Assists with and provides troubleshooting support techniques and corrections. Responds to “trouble” dispatches.
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Assists with and provides support for enhancing and maintaining record systems (cross connects, line groups, network elements, etc.).
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Provides excellent customer service. Proactively educates and sells TDS products and services to customers.
- Gain working knowledge of RUS Standards and Grounding practices associated with splicing and maintenance of outside plant facilities and equipment.
- Must have and maintain a valid driver's license.
- Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs.
- Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer.
- Requires being available for on-call/standby responsibilities and may require occasional travel. Must be willing to work overtime as needed.
- Upon hire, must successfully pass all components of the Safety Course curriculum.
- Ability to maintain DOT (Department of Transportation) requirements in relation to operating vehicles with a combined GVRW (Gross Vehicle Weight Rating) of >10,000 lbs.
- A+ certification and computer networking experience.
- Gain an understanding of telecommunication products and services: Inside Wiring/Cable, Internet/Intranet, Bonding & Grounding, Data & Computers/Transmission Concepts, Fiber Optic Transmission, Static Sensitive Equipment, Color Codes, Structured Wiring, Video/CATV/DBS Installation, Inventory Systems, Cable Locating, Battery Maintenance, Key Systems/PBX, Centrex, Switch Maintenance, Voicemail, Special Circuits, Fiber Terminals, Subscriber CXR Terminals, T-1s, ISPs, DSL, ISDN Voice & Data, Testing & Certifying Loops To Support Data, Voice, and/or Video.
- Practical knowledge/experience with computer applications including (but not limited to): Databases, Trouble/Repair/Dispatch Systems, Plant Record Systems, MS Outlook, MS Word, and MS Excel.
- Ability to work and make decisions independently with little or no supervision.
- Demonstrated customer service and sales skills, as well as effective communications skills (verbal and written) for interaction with internal and external customers.
- Proven organizational skills and ability to multi-task.
- Ability to operate vehicles with manual transmissions.
Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!
Benefits
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Life Insurance
- 401(k) Plan
- Generous Vacation & Paid Sick Leave
- Seven Paid National Holidays & One Floating Holiday
- Paid Parental Leave (6 weeks after 12 months of employment)
- Adoption & Surrogacy Assistance
- Employee Assistance & Wellness Programs
Associates working 30 or more hours per week additionally have access to:
- Short-Term & Long-Term Disability
- TDS Service Discounts
- Education Assistance
- Paid Volunteer Time
In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.
Who is TDS Telecom?
Pay Transparency
Pay Range (Hr./Yr.): $22.62/Hr. - $33.94/Hr.
See All 77 Field Service Manager Jobs in Tennessee
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Find Field Service Manager JobsField Service Manager Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Field Service Manager Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Manufacturing
- Staffing & Recruiting
- Electronics & Hardware
- Consulting & Professional Services
- Energy
What Tennessee Employers Look For
The qualifications that appear most often in field service manager jobs across Tennessee.
- Bachelor's degree in engineering, business, or a related technical field preferred by most Tennessee employers
- Three or more years of hands-on field service or technical operations experience in a relevant industry
- Proven ability to manage and develop field technicians or service teams across multiple Tennessee sites
- Familiarity with service management software such as Salesforce Field Service or ServiceMax
- Valid driver's license and willingness to travel throughout Tennessee and surrounding regions
- Strong customer-facing communication skills and experience managing service-level agreements
Field Service Manager Jobs in Tennessee: Frequently Asked Questions
How do you become a field service manager in Tennessee?
Most field service managers in Tennessee move into the role after several years as a field technician or service engineer in their industry. Tennessee does not issue a statewide field service manager license, but roles in HVAC, electrical, or medical device service often require technicians on your team to hold Tennessee-specific credentials such as a Tennessee HVAC contractor license or medical device manufacturer certifications. A degree in engineering technology, business, or operations strengthens your candidacy, and PMP or industry-specific certifications like CompTIA or CFESA are valued by Tennessee employers.
How much do field service managers make in Tennessee?
Field service managers in Tennessee earn a median of about $75,830 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $41,630 for the lowest 10% to over $118,280 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire field service managers in Tennessee?
Employers hiring field service managers in Tennessee right now include Herc Rentals, ProAutomated, and Unlimited Service, based on current listings on Migrate Mate as of August 2026. Tennessee's concentration of manufacturing plants, healthcare systems, and building infrastructure companies keeps demand for this role steady across both urban centers and mid-sized markets.
Which Tennessee cities have the most field service manager jobs?
The cities with the most field service manager openings in Tennessee are Nashville, Memphis, and Tennessee. Nashville drives the largest share of postings through its healthcare and commercial construction industries, Memphis generates demand through logistics, manufacturing, and utilities operations, and Knoxville reflects activity from the University of Tennessee health system and the region's manufacturing base.
Are there remote field service manager jobs in Tennessee?
Yes, but they're rare. Field service managers typically oversee on-site technicians and customer locations, so fully remote arrangements are uncommon in this role. About 17% of field service manager openings tied to Tennessee are remote or hybrid as of August 2026, and those positions tend to involve administrative oversight, reporting, or vendor coordination rather than direct field supervision.
How can I get hired as a field service manager in Tennessee with little or no experience?
The most realistic entry path is to start as a field service technician or service coordinator at a Tennessee employer and build toward a supervisory role. Large Tennessee employers such as Trane Technologies and Schneider Electric regularly hire associate technicians and provide structured training paths that lead into team lead and manager positions. Moving laterally from a role such as project coordinator, operations supervisor, or dispatch manager also opens the door. Earning a credential like a Tennessee HVAC license, a manufacturer certification, or a CompTIA certification signals readiness for field management responsibilities.
Where can I find and apply to field service manager jobs in Tennessee?
You can find and apply to field service manager jobs in Tennessee on Migrate Mate, which lists current openings from employers hiring across the state. Find roles that match your experience and location, then apply directly to each one.
See All 77 Field Service Manager Jobs in Tennessee
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