Front Desk Jobs in Maryland
Front Desk jobs in Maryland are concentrated in healthcare systems, hospitality, and professional services, with steady demand at entry through senior coordinator levels across a market that ranks among the most active on the East Coast. Baltimore, Bethesda, and Annapolis drive the bulk of hiring, anchored by large employers such as Johns Hopkins Medicine, Marriott International, and the University of Maryland Medical System. The most in-demand specialties are medical front desk, hotel guest services, and corporate reception. See the openings below and apply to the ones that match your experience.
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Showing 5 of 96+ Front Desk jobs
COMPANY OVERVIEW
Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America – one of the nation’s largest and most comprehensive human services organizations.
JOB SUMMARY
The Front Desk & Administrative Coordinator serves as the first point of contact for visitors, callers, employees, vendors, and other stakeholders while providing day-to-day administrative and office support. This position is responsible for maintaining a professional and welcoming front-office environment, managing incoming communications, coordinating mail and deliveries, maintaining office supplies and records, and assisting with general administrative functions.
WORK LOCATION & SHIFT
- HQ Lanham Office
- Onsite Monday - Friday (8:30 AM - 5:00 PM)
RESPONSIBILITIES
Greet and assist visitors, guests, employees, vendors, and other individuals entering the office.
Answer, screen, and route incoming telephone calls to the appropriate department or staff member.
Respond to general inquiries and provide accurate information in a professional and courteous manner.
Monitor the reception/front desk area and maintain a professional, organized, and welcoming environment.
Notify staff of visitor arrivals and assist with visitor sign-in and access procedures as required.
Receive, sort, distribute, and process incoming and outgoing mail.
Prepare correspondence, packages, certified mail, and overnight shipments.
Coordinate pickups and deliveries with postal, courier, and shipping services.
Receive deliveries and notify appropriate employees or departments.
Provide general clerical and administrative support to leadership and staff.
Prepare, type, format, copy, scan, and file documents and correspondence.
Maintain electronic and paper filing systems.
Schedule meetings, reserve conference rooms, and assist with meeting preparation when requested.
Assist with printing, copying, assembling, and distributing materials.
Maintain confidential information and records in accordance with organizational policies.
Assist departments with special projects and administrative assignments as needed.
Monitor office and administrative supply inventory and coordinate replenishment.
Maintain organization of common areas, conference rooms, supply areas, and front-office spaces.
Submit or communicate facility and office maintenance requests when necessary.
Maintain updated telephone lists, directories, visitor information, and other office resources.
Assist with coordinating vendors and office service providers.
Support day-to-day office operations to ensure administrative needs are addressed efficiently.
REQUIREMENTS
Successful candidate must possess a High School Diploma or equivalent and the ability to type 35-40 words per minute accurately.
Minimum of 1–2 years of administrative, receptionist, office support, or customer service experience preferred.
Strong verbal and written communication skills.
Professional telephone etiquette and interpersonal skills.
Strong organizational and time-management abilities.
Ability to prioritize assignments and manage multiple responsibilities.
Strong attention to detail and accuracy.
Ability to maintain confidentiality and exercise sound judgment.
Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and MS Teams.
EFFECT ON END RESULT
Ensures a safe, secure and efficient facility and program.
Ensures safety of staff in fire and other emergencies.
Presents a positive image to the employees and the public.
PHYSICAL REQUIREMENTS
The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
The physical ability to stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.
Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.
Operating office equipment requiring continuous or repetitive hand/arm movements.
The ability to remain in a sitting position for extended periods of time.
Occasionally, ability to lift, carry, push, pull or otherwise move objects, including the human body.
COMPANY OVERVIEW
Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America – one of the nation’s largest and most comprehensive human services organizations.
JOB SUMMARY
The Front Desk & Administrative Coordinator serves as the first point of contact for visitors, callers, employees, vendors, and other stakeholders while providing day-to-day administrative and office support. This position is responsible for maintaining a professional and welcoming front-office environment, managing incoming communications, coordinating mail and deliveries, maintaining office supplies and records, and assisting with general administrative functions.
WORK LOCATION & SHIFT
- HQ Lanham Office
- Onsite Monday - Friday (8:30 AM - 5:00 PM)
RESPONSIBILITIES
Greet and assist visitors, guests, employees, vendors, and other individuals entering the office.
Answer, screen, and route incoming telephone calls to the appropriate department or staff member.
Respond to general inquiries and provide accurate information in a professional and courteous manner.
Monitor the reception/front desk area and maintain a professional, organized, and welcoming environment.
Notify staff of visitor arrivals and assist with visitor sign-in and access procedures as required.
Receive, sort, distribute, and process incoming and outgoing mail.
Prepare correspondence, packages, certified mail, and overnight shipments.
Coordinate pickups and deliveries with postal, courier, and shipping services.
Receive deliveries and notify appropriate employees or departments.
Provide general clerical and administrative support to leadership and staff.
Prepare, type, format, copy, scan, and file documents and correspondence.
Maintain electronic and paper filing systems.
Schedule meetings, reserve conference rooms, and assist with meeting preparation when requested.
Assist with printing, copying, assembling, and distributing materials.
Maintain confidential information and records in accordance with organizational policies.
Assist departments with special projects and administrative assignments as needed.
Monitor office and administrative supply inventory and coordinate replenishment.
Maintain organization of common areas, conference rooms, supply areas, and front-office spaces.
Submit or communicate facility and office maintenance requests when necessary.
Maintain updated telephone lists, directories, visitor information, and other office resources.
Assist with coordinating vendors and office service providers.
Support day-to-day office operations to ensure administrative needs are addressed efficiently.
REQUIREMENTS
Successful candidate must possess a High School Diploma or equivalent and the ability to type 35-40 words per minute accurately.
Minimum of 1–2 years of administrative, receptionist, office support, or customer service experience preferred.
Strong verbal and written communication skills.
Professional telephone etiquette and interpersonal skills.
Strong organizational and time-management abilities.
Ability to prioritize assignments and manage multiple responsibilities.
Strong attention to detail and accuracy.
Ability to maintain confidentiality and exercise sound judgment.
Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and MS Teams.
EFFECT ON END RESULT
Ensures a safe, secure and efficient facility and program.
Ensures safety of staff in fire and other emergencies.
Presents a positive image to the employees and the public.
PHYSICAL REQUIREMENTS
The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
The physical ability to stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.
Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.
Operating office equipment requiring continuous or repetitive hand/arm movements.
The ability to remain in a sitting position for extended periods of time.
Occasionally, ability to lift, carry, push, pull or otherwise move objects, including the human body.
See All 96 Front Desk Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find Front Desk JobsFront Desk Jobs by City in Maryland
Where Maryland roles are concentrated, by current openings.
Front Desk Job Market in Maryland
A snapshot from current Maryland openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Hospitality & Tourism
What Maryland Employers Look For
The qualifications that appear most often in front desk jobs across Maryland.
- High school diploma or equivalent required by most Maryland front desk employers
- Proficiency in scheduling and electronic records software such as Epic or property management systems
- Strong verbal communication skills for in-person and phone interactions with clients or guests
- Prior customer service or administrative experience in a Maryland office or facility setting
- Ability to manage multi-line phone systems and handle front-of-house foot traffic efficiently
- Professional appearance and composure when representing a Maryland employer to the public
Front Desk Jobs in Maryland: Frequently Asked Questions
How do you become a front desk in Maryland?
Most front desk roles in Maryland require a high school diploma and on-the-job training rather than a state-issued license. Medical front desk positions at Maryland health systems often require familiarity with HIPAA regulations and electronic health record platforms, and some employers prefer candidates who have completed a medical administrative assistant program at a Maryland community college such as Montgomery College or Community College of Baltimore County. Hotel and corporate front desk roles prioritize customer service experience over formal credentials.
Which companies hire front desks in Maryland?
Companies currently hiring front desks in Maryland include Marriott International, Anne Arundel Dermatology, and Kisco Senior Living, per current listings on Migrate Mate as of September 2026. Maryland's dense concentration of hospital networks, federal contractors, and hospitality brands near the Washington metro corridor keeps front desk demand consistently high across the state.
Which Maryland cities have the most front desk jobs?
Baltimore, Bethesda, and Gaithersburg have the most front desk openings in Maryland. Baltimore leads because of its large hospital systems, universities, and hotel corridor, while Bethesda and its surrounding suburbs benefit from the high density of federal agencies, lobbying firms, and Marriott's headquarters drawing corporate and hospitality front desk roles to the area.
Are there remote front desk jobs in Maryland?
Yes, but they are rare. Front desk work is inherently on-site because it centers on greeting visitors and managing physical check-in processes. About 2% of front desk openings tied to Maryland are remote or hybrid as of September 2026, and those listings tend to be for virtual receptionist or remote scheduling coordinator roles rather than traditional front-of-house positions.
How can I get hired as a front desk in Maryland with little or no experience?
The most realistic entry path is applying to front desk associate or receptionist roles at Maryland hotel groups, urgent care clinics, or property management offices, which regularly hire candidates without prior front desk experience. Large Maryland health systems such as MedStar Health and UMMS run medical administrative onboarding programs that train new hires on their scheduling platforms. Completing a certified medical administrative assistant course at a Maryland community college and gaining customer service experience in retail or food service are the credentials that give first-time applicants a clear edge.
Where can I find and apply to front desk jobs in Maryland?
You can find and apply to front desk jobs in Maryland on Migrate Mate, which lists current Maryland openings across healthcare, hospitality, and professional services. Search for roles that match your experience level and location, then apply directly to the ones that fit.
See All 96 Front Desk Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find Front Desk Jobs