Front Desk Receptionist Jobs in North Carolina
Front Desk Receptionist jobs in North Carolina are consistently active, with strong demand concentrated in healthcare networks, corporate headquarters, and hospitality across Charlotte, Raleigh, and the Research Triangle. Large employers like Duke Health, Atrium Health, and Bank of America maintain substantial front desk receptionist workforces across their North Carolina facilities. The most in-demand specialties are medical front desk, corporate reception, and multi-line phone coordination roles at professional services firms. See the openings below and apply to the ones that match your experience.
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Carolina Psychological Associates, PA is a mental health private practice with offices in Greensboro, Durham, and Chapel Hill, North Carolina. Our team of licensed clinicians provides psychological assessment and therapy services in a supportive, client-centered environment. We're looking for a warm, organized, and detail-oriented Front Desk Receptionist to serve as the first point of contact for our clients and visitors.
Position Summary
The Front Desk Receptionist is the welcoming face and voice of our practice. This role is responsible for greeting clients, managing check-in/check-out at the front window, coordinating scheduling, handling phone and email inquiries, and supporting the administrative flow of a busy mental health office. Because our clients may be navigating sensitive or stressful circumstances, this role requires exceptional discretion, patience, and a calm, compassionate demeanor at all times.
Key Responsibilities
- Greet clients and visitors warmly upon arrival and manage front window check-in and check-out
- Answer, screen, and route incoming phone calls; respond to email and portal messages promptly and professionally
- Schedule, confirm, and reschedule client appointments in SimplePractice EHR
- Collect and process co-pays, self-pay fees, and other payments at time of service
- Verify insurance information and assist with basic benefits/eligibility checks
- Maintain client confidentiality in accordance with HIPAA and practice policy at all times
- Manage new client intake paperwork and ensure required forms are complete prior to appointments
- Monitor the waiting area to ensure a calm, tidy, and welcoming environment
- Coordinate with clinicians regarding schedule changes, cancellations, and no-shows
- Maintain office supplies and coordinate with vendors as needed
- Handle incoming and outgoing mail and deliveries
- Support other administrative and clerical tasks as assigned
Qualifications
- High school diploma or equivalent required; associate degree or relevant coursework a plus
- Prior experience in a medical or mental health office setting strongly preferred
- Experience with EHR/practice management systems (SimplePractice experience a plus)
- Excellent interpersonal and phone communication skills
- Strong organizational skills and attention to detail
- Ability to maintain strict confidentiality regarding client information (HIPAA compliance)
- Comfortable managing multiple tasks and a busy front desk environment
- Proficiency with basic office software (Microsoft Office)
- Reliable, punctual, and professional demeanor
What We Offer
- Competitive hourly wage, commensurate with experience
- Paid time off (PTO)
- Short-term and long-term disability coverage
- Life insurance policy
- 401(k) with employer contribution
- A supportive, mission-driven team environment
- Opportunities for growth within the practice
Carolina Psychological Associates, PA is an equal opportunity employer. We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted.
Pay: $15.00 - $18.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Life insurance
- Paid time off
Work Location: In person
Carolina Psychological Associates, PA is a mental health private practice with offices in Greensboro, Durham, and Chapel Hill, North Carolina. Our team of licensed clinicians provides psychological assessment and therapy services in a supportive, client-centered environment. We're looking for a warm, organized, and detail-oriented Front Desk Receptionist to serve as the first point of contact for our clients and visitors.
Position Summary
The Front Desk Receptionist is the welcoming face and voice of our practice. This role is responsible for greeting clients, managing check-in/check-out at the front window, coordinating scheduling, handling phone and email inquiries, and supporting the administrative flow of a busy mental health office. Because our clients may be navigating sensitive or stressful circumstances, this role requires exceptional discretion, patience, and a calm, compassionate demeanor at all times.
Key Responsibilities
- Greet clients and visitors warmly upon arrival and manage front window check-in and check-out
- Answer, screen, and route incoming phone calls; respond to email and portal messages promptly and professionally
- Schedule, confirm, and reschedule client appointments in SimplePractice EHR
- Collect and process co-pays, self-pay fees, and other payments at time of service
- Verify insurance information and assist with basic benefits/eligibility checks
- Maintain client confidentiality in accordance with HIPAA and practice policy at all times
- Manage new client intake paperwork and ensure required forms are complete prior to appointments
- Monitor the waiting area to ensure a calm, tidy, and welcoming environment
- Coordinate with clinicians regarding schedule changes, cancellations, and no-shows
- Maintain office supplies and coordinate with vendors as needed
- Handle incoming and outgoing mail and deliveries
- Support other administrative and clerical tasks as assigned
Qualifications
- High school diploma or equivalent required; associate degree or relevant coursework a plus
- Prior experience in a medical or mental health office setting strongly preferred
- Experience with EHR/practice management systems (SimplePractice experience a plus)
- Excellent interpersonal and phone communication skills
- Strong organizational skills and attention to detail
- Ability to maintain strict confidentiality regarding client information (HIPAA compliance)
- Comfortable managing multiple tasks and a busy front desk environment
- Proficiency with basic office software (Microsoft Office)
- Reliable, punctual, and professional demeanor
What We Offer
- Competitive hourly wage, commensurate with experience
- Paid time off (PTO)
- Short-term and long-term disability coverage
- Life insurance policy
- 401(k) with employer contribution
- A supportive, mission-driven team environment
- Opportunities for growth within the practice
Carolina Psychological Associates, PA is an equal opportunity employer. We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted.
Pay: $15.00 - $18.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Life insurance
- Paid time off
Work Location: In person
See All 58 Front Desk Receptionist Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find Front Desk Receptionist JobsFront Desk Receptionist Jobs by City in North Carolina
Where North Carolina roles are concentrated, by current openings.
Front Desk Receptionist Job Market in North Carolina
A snapshot from current North Carolina openings, updated as new roles post.
Who's Hiring
What North Carolina Employers Look For
The qualifications that appear most often in front desk receptionist jobs across North Carolina.
- High school diploma or GED required by most North Carolina employers
- Proficiency in Microsoft Office Suite and scheduling software such as Epic or Cerner
- One or more years of customer-facing reception or administrative support experience
- Strong written and verbal communication skills for a professional front office environment
- Ability to manage multi-line phone systems and route calls accurately
- Familiarity with HIPAA privacy standards for medical front desk positions in North Carolina
Front Desk Receptionist Jobs in North Carolina: Frequently Asked Questions
How do you become a front desk receptionist in North Carolina?
Most North Carolina employers require a high school diploma or equivalent as the baseline credential, with no state-issued license needed for the general role. For medical front desk positions, many North Carolina healthcare systems prefer or require completion of a medical office administration program through a community college such as Wake Technical or Central Piedmont. A Certified Medical Administrative Assistant credential strengthens applications significantly for clinic and hospital roles across the state.
Which companies hire front desk receptionists in North Carolina?
North Carolina front desk receptionist roles are posted by The Joint Chiropractic, Principle Long Term Care, and Buncombe County Schools and others right now, based on current listings on Migrate Mate as of September 2026. North Carolina's concentration of major hospital systems, financial services firms, and university campuses creates steady, year-round demand for front desk receptionists at all experience levels.
Which North Carolina cities have the most front desk receptionist jobs?
Charlotte, Asheville, and Raleigh have the most front desk receptionist openings in North Carolina right now. Charlotte's dense concentration of financial services headquarters and regional hospital campuses drives demand there, while Raleigh and the broader Research Triangle benefit from the growth of technology firms, state government offices, and university health systems anchored by UNC Health and Duke Health.
Are there remote front desk receptionist jobs in North Carolina?
Yes, but they're rare. Front desk receptionist work is inherently on-site since it involves greeting visitors, managing physical check-ins, and coordinating in-person office operations. About 0% of front desk receptionist openings tied to North Carolina are remote or hybrid as of September 2026, and those positions tend to focus on telephone intake coordination or virtual administrative support rather than traditional lobby reception duties.
How can I get hired as a front desk receptionist in North Carolina with little or no experience?
The most realistic entry path is applying to entry-level medical office or administrative assistant roles at North Carolina community health centers and urgent care clinics, which routinely hire candidates without prior reception experience and provide on-the-job training. Large North Carolina health systems like Novant Health and UNC Health post new graduate and junior administrative roles regularly. Completing a medical office administration certificate at a community college and earning a Certified Medical Administrative Assistant credential gives candidates a clear edge over other applicants starting out.
Where can I find and apply to front desk receptionist jobs in North Carolina?
You can find and apply to front desk receptionist jobs in North Carolina on Migrate Mate, which lists current openings from employers hiring in the state right now. Search the listings to find roles that match your experience level, preferred location, and industry, then apply directly to the ones that fit.
See All 58 Front Desk Receptionist Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
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