Hotel Manager Jobs in Pennsylvania
Hotel Manager jobs in Pennsylvania concentrate in Philadelphia, Pittsburgh, and the Pocono Mountains region, where hospitality demand runs across urban convention hotels, resort properties, and mid-scale business lodging. Marriott, Hilton, and Sage Hospitality all maintain a lasting presence across the state, hiring at every level from assistant manager to general manager. The most in-demand specialties are food and beverage operations, revenue management, and event and conference services. Find a role that fits below and apply directly.
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As the Falling Rock Residence Manager, you will lead the daily operations of Nemacolin's Forbes Five-Star boutique hotel, ensuring every guest experience reflects the highest standards of luxury hospitality. You will oversee Housekeeping, Guest Services, Pre-Arrival Concierge, the Indulgence Desk, and collaborate with Food & Beverage to deliver seamless service, operational excellence, and exceptional team performance. This leadership role combines guest experience, operational oversight, financial accountability, and team development while maintaining the precision, discretion, and service excellence expected within a Forbes Five-Star environment.
What You Will Create
- You will deliver exceptional guest experiences by ensuring personalized, Forbes Five-Star service standards are consistently achieved throughout every stage of the guest journey.
- You will provide executive oversight of the daily operations for Housekeeping, including room attendants, public space attendants, and turndown services, ensuring guest rooms and public areas are maintained to impeccable luxury standards.
- You will lead the daily operations of the Pre-Arrival Concierge and Indulgence Desk, ensuring seamless guest communication, personalized service, and efficient operational execution.
- You will partner with Food & Beverage leadership to support exceptional guest service experiences throughout Falling Rock.
- You will maintain the hotel's presentation at Forbes Five-Star standards by ensuring cleanliness, organization, and attention to detail throughout the property.
- You will perform administrative responsibilities that support efficient department operations, including scheduling, NovaTime edits, payroll monitoring, purchase order management, and departmental financial documentation.
- You will provide operational support by working Indulgence Desk and Guest Room Dining shifts when business demands require.
- You will maintain current knowledge of resort operations, amenities, memberships, Forbes standards, property offerings, and guest services to confidently support guests and associates.
- You will train, mentor, and provide ongoing guidance to Housekeeping, Pre-Arrival Concierge, Indulgence Desk, and Aqueous Restaurant associates to strengthen service consistency and operational excellence.
- You will foster a collaborative, high-performing culture by encouraging teamwork, recognizing performance, and promoting accountability throughout your departments.
- You will cultivate positive relationships with guests and associates by actively listening, resolving concerns professionally, and maintaining an open-door approach that encourages communication and engagement.
- You will participate in lodging meetings, operations meetings, and the Manager on Duty (MOD) program while collaborating across departments to support resort-wide objectives.
- You will maintain proficiency with HOST, point-of-sale systems, phone systems, and other operational technology required to support efficient service delivery.
- You will communicate professionally and effectively, both verbally and in writing, with guests, leaders, and associates across all levels of the organization.
- You will safeguard confidential information while demonstrating professionalism, sound judgment, and discretion in all aspects of your role.
What You Can Expect
- A fast-paced luxury hospitality environment focused on Forbes Five-Star service excellence
- Leadership responsibility across multiple operational departments and guest-facing teams
- Regular collaboration with resort leadership and cross-functional departments
- Participation in the Manager on Duty rotation and operational meetings
- A schedule that includes evenings, weekends, and holidays based on business needs
- Active involvement in guest interactions, service recovery, and operational decision-making
- Administrative, financial, and team leadership responsibilities
- Opportunities to expand leadership capabilities within a luxury resort environment
What You Bring
- A passion for creating exceptional luxury guest experiences
- Professional presence with outstanding interpersonal and communication skills
- Strong leadership that motivates, coaches, and develops high-performing teams
- Sound judgment and confidence when resolving guest and associate concerns
- Excellent organizational, time management, and multitasking abilities
- Financial awareness and attention to operational detail
- Adaptability in a dynamic hospitality environment
- Commitment to maintaining confidentiality, professionalism, and service excellence
- Strong technical aptitude and willingness to remain current with operational systems and processes
Qualifications
- Bachelor's degree preferred, or an equivalent combination of education and experience
- Minimum of six years of supervisory or management experience within hospitality or a related industry
- Eight years of hospitality experience preferred
- Previous Forbes Five-Star experience preferred
- Comprehensive working knowledge of the HOST system
- Ability to communicate fluently in English
- Ability to work flexible schedules, including evenings, weekends, and holidays
- Proficiency with point-of-sale systems, phone systems, and other operational technology
Additional Information
This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities. Responsibilities may change or be assigned as needed to support operational and guest service standards.
Lead with Purpose. Shape Culture. Elevate the Experience.
Nemacolin resort offers a distinctive leadership environment where strategic direction, accountability, and hospitality excellence come together to shape guest experiences and organizational culture. Within a luxury-level environment known for creativity and innovation, leaders guide teams, cultivate talent, and influence the future of service at one of hospitality’s most unique destinations.
Leadership begins with immersion into the resort’s ethos, values, vibe, and service philosophy, supported by executive onboarding and advanced development opportunities. Leaders engage in cross-functional collaboration, strategic planning, and mentorship that strengthen operational expertise and people leadership. A commitment to transparency, accountability, and continuous improvement defines the leadership journey and reinforces a dynamic where teams thrive.
Leadership Development & Culture Stewardship
- Executive onboarding and advanced leadership development
- Strategic cross-functional collaboration and innovation opportunities
- Mentorship, coaching, and talent development responsibilities
- Recognition through leadership honors and performance milestones
Executive-Level Benefits & Lifestyle Experience
- Competitive compensation and comprehensive benefits offerings
- Attractive 401(k) program and paid time off
- Housing, educational, and professional development support
- Savings across resort dining, retail, spa, and experiences
- Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community
Leadership at Nemacolin creates lasting impact by shaping teams, elevating standards, and building a culture of excellence where hospitality professionals flourish while delivering unforgettable guest experiences.
Bring your passion. Grow your career. Create Real Life Magic.
About Nemacolin
A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience.
Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.
Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine the impact, influence, and legacy that could become part of your leadership journey.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
As the Falling Rock Residence Manager, you will lead the daily operations of Nemacolin's Forbes Five-Star boutique hotel, ensuring every guest experience reflects the highest standards of luxury hospitality. You will oversee Housekeeping, Guest Services, Pre-Arrival Concierge, the Indulgence Desk, and collaborate with Food & Beverage to deliver seamless service, operational excellence, and exceptional team performance. This leadership role combines guest experience, operational oversight, financial accountability, and team development while maintaining the precision, discretion, and service excellence expected within a Forbes Five-Star environment.
What You Will Create
- You will deliver exceptional guest experiences by ensuring personalized, Forbes Five-Star service standards are consistently achieved throughout every stage of the guest journey.
- You will provide executive oversight of the daily operations for Housekeeping, including room attendants, public space attendants, and turndown services, ensuring guest rooms and public areas are maintained to impeccable luxury standards.
- You will lead the daily operations of the Pre-Arrival Concierge and Indulgence Desk, ensuring seamless guest communication, personalized service, and efficient operational execution.
- You will partner with Food & Beverage leadership to support exceptional guest service experiences throughout Falling Rock.
- You will maintain the hotel's presentation at Forbes Five-Star standards by ensuring cleanliness, organization, and attention to detail throughout the property.
- You will perform administrative responsibilities that support efficient department operations, including scheduling, NovaTime edits, payroll monitoring, purchase order management, and departmental financial documentation.
- You will provide operational support by working Indulgence Desk and Guest Room Dining shifts when business demands require.
- You will maintain current knowledge of resort operations, amenities, memberships, Forbes standards, property offerings, and guest services to confidently support guests and associates.
- You will train, mentor, and provide ongoing guidance to Housekeeping, Pre-Arrival Concierge, Indulgence Desk, and Aqueous Restaurant associates to strengthen service consistency and operational excellence.
- You will foster a collaborative, high-performing culture by encouraging teamwork, recognizing performance, and promoting accountability throughout your departments.
- You will cultivate positive relationships with guests and associates by actively listening, resolving concerns professionally, and maintaining an open-door approach that encourages communication and engagement.
- You will participate in lodging meetings, operations meetings, and the Manager on Duty (MOD) program while collaborating across departments to support resort-wide objectives.
- You will maintain proficiency with HOST, point-of-sale systems, phone systems, and other operational technology required to support efficient service delivery.
- You will communicate professionally and effectively, both verbally and in writing, with guests, leaders, and associates across all levels of the organization.
- You will safeguard confidential information while demonstrating professionalism, sound judgment, and discretion in all aspects of your role.
What You Can Expect
- A fast-paced luxury hospitality environment focused on Forbes Five-Star service excellence
- Leadership responsibility across multiple operational departments and guest-facing teams
- Regular collaboration with resort leadership and cross-functional departments
- Participation in the Manager on Duty rotation and operational meetings
- A schedule that includes evenings, weekends, and holidays based on business needs
- Active involvement in guest interactions, service recovery, and operational decision-making
- Administrative, financial, and team leadership responsibilities
- Opportunities to expand leadership capabilities within a luxury resort environment
What You Bring
- A passion for creating exceptional luxury guest experiences
- Professional presence with outstanding interpersonal and communication skills
- Strong leadership that motivates, coaches, and develops high-performing teams
- Sound judgment and confidence when resolving guest and associate concerns
- Excellent organizational, time management, and multitasking abilities
- Financial awareness and attention to operational detail
- Adaptability in a dynamic hospitality environment
- Commitment to maintaining confidentiality, professionalism, and service excellence
- Strong technical aptitude and willingness to remain current with operational systems and processes
Qualifications
- Bachelor's degree preferred, or an equivalent combination of education and experience
- Minimum of six years of supervisory or management experience within hospitality or a related industry
- Eight years of hospitality experience preferred
- Previous Forbes Five-Star experience preferred
- Comprehensive working knowledge of the HOST system
- Ability to communicate fluently in English
- Ability to work flexible schedules, including evenings, weekends, and holidays
- Proficiency with point-of-sale systems, phone systems, and other operational technology
Additional Information
This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities. Responsibilities may change or be assigned as needed to support operational and guest service standards.
Lead with Purpose. Shape Culture. Elevate the Experience.
Nemacolin resort offers a distinctive leadership environment where strategic direction, accountability, and hospitality excellence come together to shape guest experiences and organizational culture. Within a luxury-level environment known for creativity and innovation, leaders guide teams, cultivate talent, and influence the future of service at one of hospitality’s most unique destinations.
Leadership begins with immersion into the resort’s ethos, values, vibe, and service philosophy, supported by executive onboarding and advanced development opportunities. Leaders engage in cross-functional collaboration, strategic planning, and mentorship that strengthen operational expertise and people leadership. A commitment to transparency, accountability, and continuous improvement defines the leadership journey and reinforces a dynamic where teams thrive.
Leadership Development & Culture Stewardship
- Executive onboarding and advanced leadership development
- Strategic cross-functional collaboration and innovation opportunities
- Mentorship, coaching, and talent development responsibilities
- Recognition through leadership honors and performance milestones
Executive-Level Benefits & Lifestyle Experience
- Competitive compensation and comprehensive benefits offerings
- Attractive 401(k) program and paid time off
- Housing, educational, and professional development support
- Savings across resort dining, retail, spa, and experiences
- Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community
Leadership at Nemacolin creates lasting impact by shaping teams, elevating standards, and building a culture of excellence where hospitality professionals flourish while delivering unforgettable guest experiences.
Bring your passion. Grow your career. Create Real Life Magic.
About Nemacolin
A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience.
Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.
Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine the impact, influence, and legacy that could become part of your leadership journey.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
See All 27 Hotel Manager Jobs in Pennsylvania
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Find Hotel Manager JobsHotel Manager Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
Hotel Manager Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring
What Pennsylvania Employers Look For
The qualifications that appear most often in hotel manager jobs across Pennsylvania.
- Bachelor's degree in hospitality management, hotel administration, or a closely related field
- Minimum three to five years of progressive hotel operations or department management experience
- Demonstrated proficiency with property management systems such as Opera or Fosse
- Strong background in revenue management, budgeting, and financial reporting for hotel operations
- Experience leading housekeeping, front desk, and food and beverage teams in a hotel environment
- Familiarity with Pennsylvania liquor control regulations for properties with on-site food and beverage service
Hotel Manager Jobs in Pennsylvania: Frequently Asked Questions
How do you become a hotel manager in Pennsylvania?
Most hotel managers in Pennsylvania start with a bachelor's degree in hospitality management or business, then work up through department supervisor and assistant manager roles. Pennsylvania does not require a state-issued license specifically for hotel managers, but properties that serve alcohol must comply with Pennsylvania Liquor Control Board regulations, and managers overseeing those operations benefit from understanding the licensing requirements that apply to their employer. Gaining experience in front office, housekeeping, and food and beverage gives candidates the broadest path to general manager roles.
Which companies hire hotel managers in Pennsylvania?
Companies currently hiring hotel managers in Pennsylvania include Nemacolin, Hampton by Hilton, and Comfort Inn by Choice Hotels, per current listings on Migrate Mate as of September 2026. Pennsylvania's mix of urban convention centers in Philadelphia and Pittsburgh, resort properties in the Pocono Mountains, and highway corridor hotels creates demand across multiple brand flags and independent operators.
Which Pennsylvania cities have the most hotel manager jobs?
Exton, Pittsburgh, and York have the most hotel manager openings in Pennsylvania. Philadelphia leads because of its large convention hotel market and year-round business and leisure travel, Pittsburgh draws on its growing technology and healthcare conference scene, and the Pocono Mountains region sustains steady demand through resort and seasonal leisure properties that require dedicated on-site management teams.
Are there remote hotel manager jobs in Pennsylvania?
Yes, but they're rare. Hotel management is an inherently on-site role requiring direct oversight of staff, guests, and physical operations, so fully remote positions make up only a small share of openings. About 0% of hotel manager openings tied to Pennsylvania are remote or hybrid as of September 2026, and those positions typically involve corporate or regional roles in revenue management, training, or multi-property oversight rather than property-level general manager positions.
How can I get hired as a hotel manager in Pennsylvania with little or no experience?
The most realistic entry path is starting as a front desk supervisor, assistant manager, or department lead at a full-service hotel in Philadelphia or Pittsburgh, where larger properties run structured management development programs. Marriott and Hilton both operate properties in Pennsylvania that participate in brand-level manager-in-training tracks designed for candidates without prior management titles. A hospitality management degree from a Pennsylvania program such as Temple University's School of Sport, Tourism and Hospitality Management or Penn State's School of Hospitality Management gives candidates a competitive credential even without direct management experience.
Where can I find and apply to hotel manager jobs in Pennsylvania?
You can find and apply to hotel manager jobs in Pennsylvania on Migrate Mate, which lists current Pennsylvania openings across Philadelphia, Pittsburgh, the Pocono Mountains region, and other markets throughout the state. Find roles that fit your experience and apply directly.
See All 27 Hotel Manager Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
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