IT Support Engineer Jobs in Virginia
IT Support Engineer jobs in Virginia are in strong demand, concentrated in defense contracting, federal government support, cybersecurity, and commercial technology sectors, with openings at every level from help desk to senior systems engineer. The most active hiring is in Northern Virginia, Richmond, and Hampton Roads, where established employers like Leidos, General Dynamics IT, and Booz Allen Hamilton maintain large technical workforces. The most sought-after specialties in Virginia listings are Active Directory administration, endpoint security, and cloud infrastructure support. Find a role that fits below and apply directly.
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Showing 5 of 59+ IT Support Engineer jobs
PRIMARY PURPOSE/SCOPE
The IT Support Technician plays a critical role in supporting Bluefield University’s technology operations by delivering responsive end user support while contributing to infrastructure reliability, identity management, and institutional security response. This position supports desktop and mobile technologies, assists with physical connectivity troubleshooting, participates in security alert response, and helps ensure continuity of technology services that support the academic and administrative mission of the University.
ESSENTIAL DUTIES, RESPONSIBILITIES, AND FUNCTIONS
End User and Endpoint Support
- Responds to support requests submitted through the University’s helpdesk system in a timely and professional manner.
- Provides on-site and remote technical support to faculty, staff, and students.
- Installs, configures, and troubleshoots desktop and mobile operating systems, productivity applications, and institutional software platforms.
- Prepares, deploys, remediates, and securely decommissions University-owned computers, mobile devices, printers, and peripherals.
- Maintains accurate records of hardware inventory and supports device lifecycle management.
Identity and Access Support
- Assists with user account provisioning and access troubleshooting.
- Provides support for multi-factor authentication and application sign-on issues.
- Helps ensure appropriate and secure system access in alignment with institutional policies.
Security Alert Response
- Responds to security alerts escalated for review of user accounts or devices.
- Assists in evaluating flagged accounts and performing remediation steps when necessary.
- Documents actions taken and escalates complex issues according to established procedures.
Physical Connectivity and Infrastructure Support
- Assists with troubleshooting wired and wireless connectivity issues.
- Supports physical access point troubleshooting and basic wiring diagnostics.
- Assists in maintaining organized and functional technology workspaces and network connection points.
Operational Support
- Supports onboarding and orientation efforts by preparing user accounts, devices, and technology documentation.
- Contributes to documentation, knowledge base development, and process improvement initiatives.
- Collaborates with IT team members to support institutional technology continuity.
SUPERVISORY DUTIES, RESPONSIBILITIES, AND FUNCTIONS
This position does not directly supervise employees.
KNOWLEDGE, SKILLS, ABILITIES, AND EDUCATION/EXPERIENCE
Minimum Qualifications
- Associate’s degree or equivalent technical training in information technology, computer science, or related field.
- 1 to 2 years of experience in a helpdesk, desktop support, or IT support role.
- Strong troubleshooting skills with Windows and macOS environments.
- Familiarity with device imaging, software deployment, and account setup processes.
- Basic understanding of TCP/IP networking and wireless connectivity principles.
- Working knowledge of identity and access concepts including multi-factor authentication.
- Ability to document support procedures and technical resolutions clearly and accurately.
- Strong interpersonal and communication skills with a commitment to customer service.
Preferred Qualifications
- Experience supporting enterprise applications such as Microsoft 365 or learning management systems.
- Working knowledge of directory services and role-based access concepts.
- Familiarity with hybrid IT environments including on-premises and cloud systems.
- CompTIA A+, Network+, or equivalent certification.
- Experience within a higher education technology environment.
PERFORMANCE STANDARDS
This position is subject to at least an annual evaluation based upon the job duties, responsibilities, and functions as set forth above.
APPLICATION INSTRUCTIONS
Please complete the electronic employment application and upload:
- Letter of interest
- Resume
- Personal statement of Christian faith.
To be considered for this position, all application requirements listed above must be completed.
Bluefield University is a Christ-centered learning community developing servant leaders to transform the world. We are looking to hire employees who will embrace this mission.
Bluefield University is a private, not-for-profit institution affiliated with the Baptist General Association of Virginia. Bluefield University shall not unlawfully discriminate on the basis of race, color, national or ethnic origin, sex, disability, age, genetic information, veteran or military status, or any other basis on which the University is prohibited from discrimination under local, state, or federal law, in its employment or in the provision of its services, including but not limited to its programs and activities, admissions, educational policies, scholarship and loan programs, and athletic and other University-administered programs. This institution encourages women, minorities, veterans, and individuals with disabilities to apply.
PRIMARY PURPOSE/SCOPE
The IT Support Technician plays a critical role in supporting Bluefield University’s technology operations by delivering responsive end user support while contributing to infrastructure reliability, identity management, and institutional security response. This position supports desktop and mobile technologies, assists with physical connectivity troubleshooting, participates in security alert response, and helps ensure continuity of technology services that support the academic and administrative mission of the University.
ESSENTIAL DUTIES, RESPONSIBILITIES, AND FUNCTIONS
End User and Endpoint Support
- Responds to support requests submitted through the University’s helpdesk system in a timely and professional manner.
- Provides on-site and remote technical support to faculty, staff, and students.
- Installs, configures, and troubleshoots desktop and mobile operating systems, productivity applications, and institutional software platforms.
- Prepares, deploys, remediates, and securely decommissions University-owned computers, mobile devices, printers, and peripherals.
- Maintains accurate records of hardware inventory and supports device lifecycle management.
Identity and Access Support
- Assists with user account provisioning and access troubleshooting.
- Provides support for multi-factor authentication and application sign-on issues.
- Helps ensure appropriate and secure system access in alignment with institutional policies.
Security Alert Response
- Responds to security alerts escalated for review of user accounts or devices.
- Assists in evaluating flagged accounts and performing remediation steps when necessary.
- Documents actions taken and escalates complex issues according to established procedures.
Physical Connectivity and Infrastructure Support
- Assists with troubleshooting wired and wireless connectivity issues.
- Supports physical access point troubleshooting and basic wiring diagnostics.
- Assists in maintaining organized and functional technology workspaces and network connection points.
Operational Support
- Supports onboarding and orientation efforts by preparing user accounts, devices, and technology documentation.
- Contributes to documentation, knowledge base development, and process improvement initiatives.
- Collaborates with IT team members to support institutional technology continuity.
SUPERVISORY DUTIES, RESPONSIBILITIES, AND FUNCTIONS
This position does not directly supervise employees.
KNOWLEDGE, SKILLS, ABILITIES, AND EDUCATION/EXPERIENCE
Minimum Qualifications
- Associate’s degree or equivalent technical training in information technology, computer science, or related field.
- 1 to 2 years of experience in a helpdesk, desktop support, or IT support role.
- Strong troubleshooting skills with Windows and macOS environments.
- Familiarity with device imaging, software deployment, and account setup processes.
- Basic understanding of TCP/IP networking and wireless connectivity principles.
- Working knowledge of identity and access concepts including multi-factor authentication.
- Ability to document support procedures and technical resolutions clearly and accurately.
- Strong interpersonal and communication skills with a commitment to customer service.
Preferred Qualifications
- Experience supporting enterprise applications such as Microsoft 365 or learning management systems.
- Working knowledge of directory services and role-based access concepts.
- Familiarity with hybrid IT environments including on-premises and cloud systems.
- CompTIA A+, Network+, or equivalent certification.
- Experience within a higher education technology environment.
PERFORMANCE STANDARDS
This position is subject to at least an annual evaluation based upon the job duties, responsibilities, and functions as set forth above.
APPLICATION INSTRUCTIONS
Please complete the electronic employment application and upload:
- Letter of interest
- Resume
- Personal statement of Christian faith.
To be considered for this position, all application requirements listed above must be completed.
Bluefield University is a Christ-centered learning community developing servant leaders to transform the world. We are looking to hire employees who will embrace this mission.
Bluefield University is a private, not-for-profit institution affiliated with the Baptist General Association of Virginia. Bluefield University shall not unlawfully discriminate on the basis of race, color, national or ethnic origin, sex, disability, age, genetic information, veteran or military status, or any other basis on which the University is prohibited from discrimination under local, state, or federal law, in its employment or in the provision of its services, including but not limited to its programs and activities, admissions, educational policies, scholarship and loan programs, and athletic and other University-administered programs. This institution encourages women, minorities, veterans, and individuals with disabilities to apply.
See All 59 IT Support Engineer Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find IT Support Engineer JobsIT Support Engineer Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
IT Support Engineer Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
What Virginia Employers Look For
The qualifications that appear most often in IT support engineer jobs across Virginia.
- CompTIA Security+ or CompTIA A+ certification is required or strongly preferred by most Virginia employers
- Experience supporting Windows-based enterprise environments and Active Directory administration
- Familiarity with IT ticketing systems such as ServiceNow or Remedy for incident management
- Ability to obtain or hold a DoD security clearance due to Virginia's federal contracting sector
- Strong troubleshooting skills across hardware, software, networking, and end-user support
- Associate or bachelor's degree in information technology, computer science, or a related field
IT Support Engineer Jobs in Virginia: Frequently Asked Questions
How do you become a it support engineer in Virginia?
Virginia does not require a state-issued license to work as an it support engineer, so the path centers on education and industry credentials. Most Virginia employers expect at minimum an associate degree in information technology or a related field, alongside certifications such as CompTIA A+, Network+, or Security+. Given the state's heavy federal contracting presence, pursuing a DoD security clearance eligibility early significantly improves hiring prospects across Northern Virginia and Hampton Roads.
How much do IT support engineers make in Virginia?
IT support engineers in Virginia earn a median of about $65,040 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $44,990 for the lowest 10% to over $101,560 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it support engineers in Virginia?
Employers hiring it support engineers in Virginia right now include SAIC, BMZ, and KBR, based on current listings on Migrate Mate as of September 2026. Virginia's concentration of defense contractors and federal agencies means many openings require or prefer candidates who are clearance-eligible or already hold an active clearance.
Which Virginia cities have the most it support engineer jobs?
Arlington, Chantilly, and Virginia Beach have the most it support engineer openings in Virginia. Northern Virginia dominates due to its dense cluster of federal agencies, defense contractors, and technology firms, while Richmond draws openings from state government, financial services, and healthcare systems, and Hampton Roads benefits from significant military installation and Department of Defense contractor activity.
Are there remote it support engineer jobs in Virginia?
Yes, but they're limited compared to purely desk-based roles, since much of the work involves hands-on hardware support and on-site troubleshooting. About 33% of it support engineer openings tied to Virginia are remote or hybrid as of September 2026, reflecting a growing but still minority share. The tasks most commonly offered remotely include Tier 1 help desk, software troubleshooting, and cloud-based systems administration.
How can I get hired as a it support engineer in Virginia with little or no experience?
The most realistic entry path is starting as a help desk technician or desktop support associate, roles that large Virginia employers including Leidos, SAIC, and Virginia state agencies post regularly for candidates without extensive experience. Earning CompTIA A+ before applying gives a measurable edge. Community colleges in Virginia such as Northern Virginia Community College offer information technology programs with internship pipelines directly into federal contracting firms, making them a practical launchpad for breaking into the field.
Where can I find and apply to it support engineer jobs in Virginia?
You can find and apply to it support engineer jobs in Virginia on Migrate Mate, which lists current Virginia openings across Northern Virginia, Richmond, Hampton Roads, and beyond. Search the listings for roles that match your experience and certifications, then apply directly to the employers posting them.
See All 59 IT Support Engineer Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
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