IT Support Jobs in Louisiana
IT Support jobs in Louisiana are concentrated in healthcare, energy, and higher education, with steady demand for technicians who can keep enterprise systems running in both office and field environments. New Orleans, Baton Rouge, and Shreveport are the primary hiring markets, where organizations like Ochsner Health, Entergy, and Louisiana State University regularly staff help desk, desktop support, and network administration roles. The most sought-after specialties include endpoint management, Active Directory administration, and ServiceNow ticketing. See the openings below and apply to the ones that match your experience.
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Showing 5 of 14+ IT Support jobs
Key Responsibilities
- Provide Level 2 technical support for end users and business systems (onsite and remote)
- Troubleshoot and resolve escalated issues from Level 1 support
- Administer and support Microsoft Windows Server environments
- Manage and maintain Active Directory, including users, groups, permissions, and Group Policy
- Support DNS, DHCP, file sharing, and authentication services
- Diagnose and resolve network issues (LAN/WAN, VPN, firewall, routing, switching)
- Support remote connectivity tools including RDP and VPN solutions
- Assist with virtualization environments (Hyper-V / VMware)
- Support Microsoft 365 (Exchange Online, Teams, SharePoint, Entra ID)
- Perform workstation imaging, deployment, and endpoint troubleshooting
- Coordinate with vendors and third-party providers when needed
- Document issues, resolutions, and system changes accurately in ticketing systems
- Participate in scheduled maintenance, upgrades, and infrastructure projects
Required Skills & Experience
- 3–5+ years of IT support experience (MSP experience strongly preferred)
- Strong knowledge of Windows desktop and server environments
- Hands-on experience with Active Directory administration
- Solid understanding of TCP/IP networking concepts
- Experience troubleshooting DNS, DHCP, and authentication issues
- Familiarity with virtualization platforms (Hyper-V or VMware)
- Experience supporting remote users and hybrid environments
- Strong troubleshooting mindset and ability to work independently
- Excellent communication and customer service skills
Pay: $20.00 - $30.00 per hour
Work Location: Hybrid remote in Lafayette, LA 70508
Key Responsibilities
- Provide Level 2 technical support for end users and business systems (onsite and remote)
- Troubleshoot and resolve escalated issues from Level 1 support
- Administer and support Microsoft Windows Server environments
- Manage and maintain Active Directory, including users, groups, permissions, and Group Policy
- Support DNS, DHCP, file sharing, and authentication services
- Diagnose and resolve network issues (LAN/WAN, VPN, firewall, routing, switching)
- Support remote connectivity tools including RDP and VPN solutions
- Assist with virtualization environments (Hyper-V / VMware)
- Support Microsoft 365 (Exchange Online, Teams, SharePoint, Entra ID)
- Perform workstation imaging, deployment, and endpoint troubleshooting
- Coordinate with vendors and third-party providers when needed
- Document issues, resolutions, and system changes accurately in ticketing systems
- Participate in scheduled maintenance, upgrades, and infrastructure projects
Required Skills & Experience
- 3–5+ years of IT support experience (MSP experience strongly preferred)
- Strong knowledge of Windows desktop and server environments
- Hands-on experience with Active Directory administration
- Solid understanding of TCP/IP networking concepts
- Experience troubleshooting DNS, DHCP, and authentication issues
- Familiarity with virtualization platforms (Hyper-V or VMware)
- Experience supporting remote users and hybrid environments
- Strong troubleshooting mindset and ability to work independently
- Excellent communication and customer service skills
Pay: $20.00 - $30.00 per hour
Work Location: Hybrid remote in Lafayette, LA 70508
See All 14 IT Support Jobs in Louisiana
Find roles in Louisiana that match your experience and apply in just a few clicks.
Find IT Support JobsIT Support Jobs by City in Louisiana
Where Louisiana roles are concentrated, by current openings.
IT Support Job Market in Louisiana
A snapshot from current Louisiana openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Retail
- Technology & Software
- E-Commerce & Online Marketplaces
- Consulting & Professional Services
What Louisiana Employers Look For
The qualifications that appear most often in IT support jobs across Louisiana.
- CompTIA A+ certification or equivalent vendor credential required by most Louisiana employers
- One to three years of hands-on desktop or help desk support experience
- Proficiency with Windows operating systems, Microsoft 365, and Active Directory
- Ability to support users in person and remotely using ticketing systems like ServiceNow
- Strong troubleshooting skills for hardware, software, and network connectivity issues
- Associate or bachelor's degree in information technology, computer science, or related field
IT Support Jobs in Louisiana: Frequently Asked Questions
How do you become an it support in Louisiana?
Louisiana does not require a state-issued license for it support roles, so entry depends on completing a relevant degree or certification program and building hands-on experience. Most employers expect at least a CompTIA A+ certification, which you can earn through community colleges across the state such as Delgado Community College or Bossier Parish Community College. A two-year associate degree in information technology is the most common educational foundation for candidates entering the field in Louisiana.
Which companies hire it supports in Louisiana?
Louisiana it support roles are posted by Testronic, ENFRA, and Aldridge and others right now, based on current listings on Migrate Mate as of July 2026. Healthcare systems, state government agencies, and energy companies are among the most consistent sources of it support openings across the state.
Which Louisiana cities have the most it support jobs?
Baton Rouge, Kenner, and Metairie are the Louisiana cities with the most it support openings. New Orleans and Baton Rouge drive the largest share of demand because of their dense concentrations of hospital systems, university campuses, and corporate headquarters, while Shreveport's regional healthcare networks and energy sector operations make it a consistent market for support technicians as well.
Are there remote it support jobs in Louisiana?
Yes, and they exist but are less common than in purely desk-based fields, since many it support roles require on-site hardware work. About 71% of it support openings tied to Louisiana are remote or hybrid as of July 2026, reflecting employer demand for technicians who can handle in-person tasks. Help desk and tier-one support roles that focus on software troubleshooting and user guidance over the phone or chat are the most likely to be offered remotely.
How can I get hired as an it support in Louisiana with little or no experience?
The most realistic entry path is earning a CompTIA A+ certification while applying to help desk associate and desktop support technician roles at large Louisiana employers like Ochsner Health, the Louisiana Department of Health, or state university systems, which regularly hire entry-level candidates. Delgado Community College and Southern University offer IT programs with internship pipelines into local government and healthcare employers. Lateral moves from roles like administrative assistant or data entry clerk, where you have already supported colleagues with software issues, can also open doors with smaller regional IT departments.
Where can I find and apply to it support jobs in Louisiana?
You can find and apply to it support jobs in Louisiana on Migrate Mate, which lists current openings across the state. Search the available roles, find the ones that match your experience and location, and apply directly through each listing.
See All 14 IT Support Jobs in Louisiana
Find roles in Louisiana that match your experience and apply in just a few clicks.
Find IT Support Jobs