IT Support Technician Jobs in Georgia
IT Support Technician jobs in Georgia are consistently active, with steady demand concentrated in enterprise IT, healthcare systems, government agencies, and higher education institutions. Atlanta, Augusta, and Savannah lead hiring activity, and established employers such as Delta Air Lines, Emory Healthcare, and NCR Atleos maintain ongoing needs for technicians at every level from help desk to senior field support. The most in-demand specialties are desktop support, network troubleshooting, and Microsoft 365 administration. Find a role that fits below and apply directly.
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Showing 5 of 33+ IT Support Technician jobs
Title: IT Operations Support III – Infrastructure Operations Center
Client: Southern Company Services
Location: Atlanta, GA 30308
Contract: 2 Years
Work Arrangement: Hybrid / Remote
Schedule: 24x7x365 Operations Center, fixed non-rotating schedule
Job Summary
We are seeking an experienced IT Operations Support III / Infrastructure Operations Analyst to support the Southern Company Infrastructure Operations Center (IOC).
This frontline role is responsible for 24x7x365 monitoring, diagnosis, troubleshooting, and first-line resolution across a distributed computing environment that includes Windows, Unix/Linux, web applications, enterprise storage, Oracle databases, SQL Server databases, and batch processing systems .
The ideal candidate will have strong infrastructure troubleshooting experience, excellent documentation skills, and prior experience supporting a 24x7 operations or command-center environment.
Key Responsibilities
Monitor enterprise infrastructure and respond to system events and alerts.
Provide first-line diagnosis and resolution for Windows, Unix/Linux, database, web, storage, and application issues.
Monitor and support batch processing across open systems.
Run and troubleshoot batch jobs using CA AutoSys and BMC Control-M .
Monitor backup processes supporting disaster recovery and business-critical applications.
Perform initial troubleshooting and recovery for abnormal application terminations.
Investigate infrastructure events impacting system health and availability.
Document incidents, troubleshooting actions, and resolutions in detail.
Coordinate repair and recovery activities with vendors and external service providers.
Work closely with infrastructure, application, network, and Technology Organization teams.
Escalate complex issues to appropriate technical support groups.
Support continuous improvement of monitoring tools, troubleshooting procedures, and operational documentation.
Communicate incident status, risks, problems, and resolution progress to management and technical teams.
Required Qualifications
Experience supporting enterprise computer systems and infrastructure.
Strong troubleshooting and analytical skills.
Working knowledge of:
Windows physical, virtual, and clustered servers
UNIX/Linux servers
SQL Server databases
Oracle databases
Microsoft Exchange
Internet Information Services (IIS)
Distributed File System (DFS)
Experience with infrastructure event monitoring and alert-management tools.
Experience running or supporting automated batch-processing environments.
Strong incident documentation and problem-resolution skills.
Professional written and verbal communication skills.
Ability to manage multiple priorities and respond effectively to critical system events.
Ability to work independently and collaboratively in a high-availability environment.
Preferred Qualifications
Education in Computer Science, Computer Information Systems, or a related field .
Approximately 5+ years of experience in a computer systems or infrastructure environment .
Previous experience in a 24x7x365 Operations Center, NOC, IOC, or production support environment .
Working knowledge of Oracle Unified Assurance (OUA) .
Experience with CA AutoSys .
Experience with BMC Control-M .
Experience supporting disaster recovery, enterprise monitoring, and production application environments.
Schedule Requirements
IOC operates 24 hours a day, 7 days a week, 365 days a year .
Position follows a fixed, non-rotating schedule .
Occasional extended hours, fill-in coverage, and on-call support may be required during critical events.
Key Skills
IT Operations | Infrastructure Operations | NOC | IOC | Windows Server | Linux | UNIX | Oracle | SQL Server | AutoSys | Control-M | OUA | IIS | DFS | Enterprise Monitoring | Incident Management | Batch Processing | Disaster Recovery | Production Support
Title: IT Operations Support III – Infrastructure Operations Center
Client: Southern Company Services
Location: Atlanta, GA 30308
Contract: 2 Years
Work Arrangement: Hybrid / Remote
Schedule: 24x7x365 Operations Center, fixed non-rotating schedule
Job Summary
We are seeking an experienced IT Operations Support III / Infrastructure Operations Analyst to support the Southern Company Infrastructure Operations Center (IOC).
This frontline role is responsible for 24x7x365 monitoring, diagnosis, troubleshooting, and first-line resolution across a distributed computing environment that includes Windows, Unix/Linux, web applications, enterprise storage, Oracle databases, SQL Server databases, and batch processing systems .
The ideal candidate will have strong infrastructure troubleshooting experience, excellent documentation skills, and prior experience supporting a 24x7 operations or command-center environment.
Key Responsibilities
Monitor enterprise infrastructure and respond to system events and alerts.
Provide first-line diagnosis and resolution for Windows, Unix/Linux, database, web, storage, and application issues.
Monitor and support batch processing across open systems.
Run and troubleshoot batch jobs using CA AutoSys and BMC Control-M .
Monitor backup processes supporting disaster recovery and business-critical applications.
Perform initial troubleshooting and recovery for abnormal application terminations.
Investigate infrastructure events impacting system health and availability.
Document incidents, troubleshooting actions, and resolutions in detail.
Coordinate repair and recovery activities with vendors and external service providers.
Work closely with infrastructure, application, network, and Technology Organization teams.
Escalate complex issues to appropriate technical support groups.
Support continuous improvement of monitoring tools, troubleshooting procedures, and operational documentation.
Communicate incident status, risks, problems, and resolution progress to management and technical teams.
Required Qualifications
Experience supporting enterprise computer systems and infrastructure.
Strong troubleshooting and analytical skills.
Working knowledge of:
Windows physical, virtual, and clustered servers
UNIX/Linux servers
SQL Server databases
Oracle databases
Microsoft Exchange
Internet Information Services (IIS)
Distributed File System (DFS)
Experience with infrastructure event monitoring and alert-management tools.
Experience running or supporting automated batch-processing environments.
Strong incident documentation and problem-resolution skills.
Professional written and verbal communication skills.
Ability to manage multiple priorities and respond effectively to critical system events.
Ability to work independently and collaboratively in a high-availability environment.
Preferred Qualifications
Education in Computer Science, Computer Information Systems, or a related field .
Approximately 5+ years of experience in a computer systems or infrastructure environment .
Previous experience in a 24x7x365 Operations Center, NOC, IOC, or production support environment .
Working knowledge of Oracle Unified Assurance (OUA) .
Experience with CA AutoSys .
Experience with BMC Control-M .
Experience supporting disaster recovery, enterprise monitoring, and production application environments.
Schedule Requirements
IOC operates 24 hours a day, 7 days a week, 365 days a year .
Position follows a fixed, non-rotating schedule .
Occasional extended hours, fill-in coverage, and on-call support may be required during critical events.
Key Skills
IT Operations | Infrastructure Operations | NOC | IOC | Windows Server | Linux | UNIX | Oracle | SQL Server | AutoSys | Control-M | OUA | IIS | DFS | Enterprise Monitoring | Incident Management | Batch Processing | Disaster Recovery | Production Support
See All 33 IT Support Technician Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
Find IT Support Technician JobsIT Support Technician Jobs by City in Georgia
Where Georgia roles are concentrated, by current openings.
IT Support Technician Job Market in Georgia
A snapshot from current Georgia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Staffing & Recruiting
What Georgia Employers Look For
The qualifications that appear most often in IT support technician jobs across Georgia.
- CompTIA A+ certification is required or strongly preferred by most Georgia employers
- At least one to two years of hands-on technical support or help desk experience
- Proficiency with Windows operating systems and Active Directory administration
- Experience supporting Microsoft 365 applications and cloud-based ticketing systems
- Strong written and verbal communication skills for end-user support interactions
- Ability to troubleshoot hardware, printers, and network connectivity in person
IT Support Technician Jobs in Georgia: Frequently Asked Questions
How do you become a it support technician in Georgia?
Georgia does not require a state-issued license to work as an it support technician, so the typical path starts with an associate degree or technical diploma from a program at a Georgia Technical College System school such as Georgia Piedmont Technical College or Gwinnett Technical College. Employers across the state strongly favor candidates who hold CompTIA A+ certification, which validates core hardware and software fundamentals and is widely recognized as the entry-level standard in Georgia hiring.
Which companies hire it support technicians in Georgia?
Companies currently hiring it support technicians in Georgia include Amazon, 4P Consulting, and QTS, per current listings on Migrate Mate as of November 2026. Georgia's concentration of corporate headquarters, large hospital networks, and state government agencies creates a broad mix of employer types with ongoing technician needs.
Which Georgia cities have the most it support technician jobs?
Atlanta, Dalton, and Stone Mountain account for the largest share of it support technician openings in Georgia. Atlanta dominates the distribution because of its density of Fortune 500 headquarters, financial services firms, and major hospital systems, while Augusta and Savannah draw openings from military installations, port logistics operations, and expanding healthcare networks in those regions.
Are there remote it support technician jobs in Georgia?
Yes, but they're rare. About 45% of it support technician openings tied to Georgia are remote or hybrid as of November 2026, reflecting the hands-on nature of most technician roles. The parts of the role most likely to go remote are tier-one help desk and software troubleshooting, where support can be delivered entirely over phone or remote desktop tools without physical access to equipment.
How can I get hired as a it support technician in Georgia with little or no experience?
The most realistic entry path is completing a technical support program at one of Georgia's technical colleges, then applying to help desk or desktop support associate roles at large hospital networks like Wellstar Health System or state agencies that post entry-level IT positions through the Georgia Team Georgia job portal. Earning a CompTIA A+ certification before applying gives candidates a measurable edge, and lateral moves from roles like office administrator or retail electronics associate are commonly accepted as relevant background by Georgia hiring managers.
Where can I find and apply to it support technician jobs in Georgia?
You can find and apply to it support technician jobs in Georgia on Migrate Mate, which lists current Georgia openings across Atlanta, Augusta, Savannah, and surrounding areas. Find roles that fit your experience and specialization and apply directly from each listing.
See All 33 IT Support Technician Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
Find IT Support Technician Jobs