IT Support Technician Jobs in Maryland
IT Support Technician jobs in Maryland are concentrated in Baltimore, Annapolis, and the Maryland suburbs of Washington, D.C., where federal contractors, healthcare systems, and government agencies drive steady demand for desktop support, network troubleshooting, and help desk roles. Employers like Northrop Grumman, Leidos, and the University of Maryland Medical System maintain large IT support teams across the state and hire at every level from entry-level help desk to senior field technician. Maryland is one of the more active markets in the mid-Atlantic for this role, with strong demand in federal IT environments and healthcare infrastructure. Find a role that fits below and apply directly.
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What’s needed: 3-8 years of experience installing, configuring, and maintaining computer hardware, software, and network systems. Ability to patiently train new users and troubleshoot connectivity, system errors, and application issues. Solid knowledge of Microsoft Office, SQL, understanding of network, server, and data management concepts. Familiarity with industry programs, such as Autodesk BIM products, Unanet, and Newforma are preferred, but not required.
Location: Baltimore, MD (21230)
Candidates for consideration must complete the application process through our website. To apply, please submit your cover letter & targeted résumé online: https://www.moseleydesigns.com/careers#current-openings
According to our 2026 workplace survey, 98% of employees are proud to work at Moseley; 99% believe that their work has a meaningful impact on the firm’s success; 97% believe Moseley respects and values their time away from work with family and friends, and 98% would recommend the firm for employment.
Moseley provides competitive salaries and a comprehensive benefits package for all full-time employees, including:
- Employer-paid Health Insurance with HRA (Health Reimbursement Arrangement); Basic life Insurance; Parental Leave; Holidays & Annual/Sick/Personal day Leave; Short-term and Long-term Disability Insurance
- 401(k) with employer match
- Dental, Vision, and Pet Insurance
- Health FSA and Dependent Care FSA
- Telemedicine Services, EAP, & Wellness Programs
- Payments for Qualifying Professional Licenses & Dues
- Hybrid Work Model (following introductory period)
- Bachelor’s Degree in Information Technology with three years’ experience, Associate’s Degree with 5 years’ experience or High School Diploma with 8 years’ experience
- Relevant industry certifications preferred
- Support and deploy new hardware to end users to support lease lifecyles
- Create and maintain detailed business and technical requirements documentation
- Collaborate with architects, engineers, interior designers, and other stakeholders to understand their technology needs and requirements
- Provide user training and support to ensure effective adoption of new business systems, fostering a culture of technological proficiency within the organization
- Participate in the planning and execution of technology projects and initiatives
- Monitor and report on the performance of implemented solutions, identifying areas for improvement
- Develop, improve, and modernize legacy technology solutions
- Additional responsibilities as assigned
- Capable of working in a collaborative team environment to meet specific deadlines
- Strong communication and interpersonal skills to collaborate with cross-functional teams
- Excellent analytical and problem-solving skills
- Proficiency in business analysis tools and methodologies
- Microsoft Office Suite experience required
- PDQ Deploy/Connect/Inventory along with other software imaging solutions
About the Firm: Founded in 1969, Moseley is an interdisciplinary design practice focused on the bedrock institutions and gathering places of communities across the United States. Offering architecture, engineering, interior design and planning services, Moseley transforms communities by creating safe, sustainable and engaging gathering places that instill pride and elevate daily life.
Moseley is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity, national origin, disability or veteran status. For more information about your EEO rights as an applicant under the law please view “EEO is the Law Poster”, “Pay Transparency Notice”, and “Supplement”.
If you are a qualified individual with a disability, or a disabled veteran, you have the right to request an accommodation if you are unable, or limited in your ability, to use or access our online application system. To request accommodation, please contact Human Resources at 804.794.7555
Moseley maintains a drug free workplace.
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See All 43 IT Support Technician Jobs in Maryland
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Find IT Support Technician JobsIT Support Technician Jobs by City in Maryland
Where Maryland roles are concentrated, by current openings.
IT Support Technician Job Market in Maryland
A snapshot from current Maryland openings, updated as new roles post.
Who's Hiring



What Maryland Employers Look For
The qualifications that appear most often in IT support technician jobs across Maryland.
- CompTIA A+ certification or equivalent vendor-neutral IT support credential required
- Experience supporting Windows and Microsoft 365 environments in a professional setting
- Ability to obtain or maintain a federal security clearance for government contractor roles
- Familiarity with ticketing systems such as ServiceNow or Jira for incident management
- Associate degree or bachelor's degree in information technology or a related field
- Strong verbal communication skills for end-user support and escalation coordination
IT Support Technician Jobs in Maryland: Frequently Asked Questions
How do you become a it support technician in Maryland?
Maryland does not require a state-issued license for it support technicians, so the path runs through education and industry credentials. Most employers expect at least a high school diploma plus CompTIA A+ certification, which is the standard entry-level credential in this field. Community colleges like Montgomery College and the Community College of Baltimore County offer information technology programs that cover the hands-on skills Maryland employers look for. Federal contractor roles may also require a background investigation before you start.
Which companies hire it support technicians in Maryland?
Maryland it support technician roles are posted by Quevera, R.E. Michel Company, and AT&T and others right now, based on current listings on Migrate Mate as of November 2026. Maryland's large federal contractor presence and major healthcare systems mean hiring is spread across both government-facing IT environments and hospital networks throughout the state.
Which Maryland cities have the most it support technician jobs?
Columbia, Baltimore, and Frederick account for the most it support technician openings in Maryland. Baltimore anchors demand through its hospital systems and university campuses, while the D.C.-adjacent suburbs like Rockville and Bethesda concentrate openings at federal agencies and the contractors that support them, pulling smaller cities like Annapolis and Columbia into the same hiring corridor.
Are there remote it support technician jobs in Maryland?
Yes, but they're less common than in purely desk-based roles because much of the work involves hands-on hardware support and on-site troubleshooting. About 53% of it support technician openings tied to Maryland are remote or hybrid as of November 2026, reflecting the hands-on nature of the role. Help desk tiers that handle software issues, account management, and remote diagnostics are the most likely to offer flexible or fully remote arrangements.
How can I get hired as a it support technician in Maryland with little or no experience?
The most realistic entry path is an IT help desk position, which most large Maryland employers treat as a training-ground role. Healthcare systems like Johns Hopkins Health System and the University of Maryland Medical System hire entry-level desktop support associates and post roles that list CompTIA A+ as preferred rather than required. Federal contractors in the Bethesda and Rockville corridor often hire for junior IT support roles and provide clearance sponsorship on the job. A CompTIA A+ certification combined with a home lab or volunteer IT work for a local nonprofit gives candidates without paid experience a concrete edge.
Where can I find and apply to it support technician jobs in Maryland?
You can find and apply to it support technician jobs in Maryland on Migrate Mate, which lists current openings from employers hiring in the state right now. Search the available roles, find the ones that match your experience and location, and apply directly to the employer.
See All 43 IT Support Technician Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find IT Support Technician Jobs