Medical Office Assistant Jobs in Indiana
Medical Office Assistant jobs in Indiana are concentrated in physician group practices, community health centers, and hospital outpatient departments, with steady demand for candidates at every level from entry-level to experienced multi-specialty assistants. The busiest hiring markets are Indianapolis, Fort Wayne, and South Bend, where large systems like IU Health, Ascension Saint Vincent, and Parkview Health maintain extensive ambulatory care networks. Front-desk coordination, electronic health records management, and medical billing support are the most in-demand specialties across Indiana practices. See the openings below and apply to the ones that match your experience.
Find Medical Office Assistant JobsOverview
Showing 4 of 30+ Medical Office Assistant jobs
PREMIER DIALYSIS
INSURANCE VERIFICATION & MEDICAL OFFICE SPECIALIST
Outpatient Dialysis
Premier Dialysis is seeking a highly organized and detail-oriented Insurance Verification & Medical Office Specialist to oversee insurance verification, eligibility, benefits, authorizations, payer coordination, and other administrative functions within our outpatient dialysis facility.
This position is particularly important in ensuring that every dialysis patient has appropriate and adequate insurance coverage for ongoing dialysis services. The Specialist will proactively review patients' coverage and identify situations where a patient may benefit from secondary insurance, Medicaid coverage, Medicare Supplement coverage, or an appropriate Medicare Advantage plan that may reduce the patient's financial responsibility.
The successful candidate will communicate professionally with patients and families, insurance companies and government payers, and coordinate with the facility's clinical and administrative teams.
Essential Responsibilities
Insurance Verification & Eligibility
Verify insurance eligibility and benefits for all new and established dialysis patients.
Verify coverage before the patient's first treatment and periodically thereafter.
Confirm that dialysis services are covered under the patient's current insurance plan.
Identify the patient's primary and secondary insurance coverage.
Verify Medicare eligibility and enrollment status.
Verify Medicaid eligibility and applicable state Medicaid coverage.
Verify Medicare Advantage enrollment and benefits.
Monitor insurance changes and promptly update the patient's record.
Identify inactive, terminated, or inadequate insurance coverage.
Maintain accurate insurance information in the electronic medical record and billing system.
Insurance Coverage Optimization
Review each patient's insurance coverage to identify potential gaps in financial protection.
Identify patients who may benefit from appropriate secondary insurance, Medicaid, Medicare Supplement coverage, or other supplemental coverage.
Review Medicare Advantage coverage and benefits when appropriate, particularly when current coverage may create significant out-of-pocket exposure.
Assist patients in understanding the potential financial impact of their current insurance coverage.
Provide patients with information regarding available insurance resources without making unauthorized insurance or financial recommendations.
Refer patients to qualified insurance counselors, SHIP counselors, brokers, social workers, or other appropriate resources when individualized plan-selection assistance is needed.
Monitor changes in Medicare Advantage, commercial insurance, Medicaid, and other payer requirements that could affect dialysis coverage.
Help prevent avoidable patient balances and interruptions in coverage.
Authorization & Payer Management
Obtain and maintain required insurance authorizations for dialysis services.
Monitor authorization expiration dates and submit renewals in advance of expiration.
Follow up with insurance companies regarding pending authorizations.
Document authorization numbers, effective dates, limitations, and payer requirements.
Communicate authorization issues promptly to facility leadership.
Assist with resolving authorization-related denials and payment issues.
Maintain organized documentation of payer communications and authorizations.
Patient Financial & Insurance Support
Explain basic insurance terminology and coverage information to patients and families.
Explain deductibles, co-pays, co-insurance, out-of-pocket maximums, and secondary insurance concepts.
Assist patients with understanding their potential financial responsibility for dialysis treatment.
Identify patients who may be at risk for significant out-of-pocket expenses.
Coordinate with the facility administrator, social worker, financial counselor, or other appropriate personnel regarding patients experiencing financial hardship.
Assist with completion of insurance-related forms and documentation.
Maintain professionalism, sensitivity, and confidentiality when discussing patients' financial circumstances.
Medical Office Administrative Responsibilities
Maintain accurate patient demographic information.
Update patient addresses, telephone numbers, emergency contacts, and insurance information.
Obtain and maintain required patient documentation.
Assist with new patient admissions and insurance-related intake.
Process and organize referral and admission paperwork.
Coordinate with hospitals, nephrologists' offices, social workers, case managers, and other referral sources.
Assist with medical records and administrative documentation.
Maintain organized business-office files.
Assist with correspondence, scanning, faxing, copying, and document management.
Answer and direct telephone calls.
Assist patients and families with administrative questions.
Assist with physician orders and other administrative documentation as directed.
Support billing and accounts-receivable functions.
Assist with insurance-related audits and record requests.
Maintain HIPAA compliance and confidentiality.
Perform other administrative duties as assigned.
New Patient Insurance Review
For each new dialysis patient, the Specialist will:
Verify Medicare eligibility and effective dates.
Verify Medicaid eligibility, when applicable.
Identify all commercial, secondary, supplemental, or Medicare Advantage coverage.
Verify that the payer covers outpatient dialysis services.
Determine applicable authorization requirements.
Identify potential gaps in coverage.
Review potential patient financial responsibility.
Communicate identified concerns to the appropriate facility representative.
Obtain necessary authorizations and payer documentation.
Ensure insurance information is accurately entered into facility systems before treatment whenever reasonably possible.
Ongoing Insurance Monitoring
Medicare eligibility.
Medicaid eligibility.
Medicare Advantage enrollment.
Commercial insurance coverage.
Secondary insurance.
Medicare Supplement coverage.
Insurance termination dates.
Authorization expiration dates.
Changes in payer requirements.
Changes that may significantly increase a patient's out-of-pocket responsibility.
The Specialist will proactively identify problems before they result in denied claims, unexpected patient balances, or interruptions in coverage.
Qualifications
Required
High school diploma or equivalent.
Previous experience in a medical office, healthcare billing, insurance verification, revenue cycle, or healthcare administrative position.
Strong understanding of health insurance terminology.
Experience verifying insurance eligibility and benefits.
Excellent organizational and follow-up skills.
Strong computer and data-entry skills.
Ability to communicate professionally with patients, families, physicians' offices, and insurance representatives.
Ability to handle confidential information in accordance with HIPAA.
Preferred
Experience in an outpatient dialysis facility.
Experience with Medicare and Medicaid.
Experience with Medicare Advantage plans.
Experience with secondary insurance and Medicare Supplement coverage.
Medical billing or revenue-cycle experience.
Experience with electronic medical records.
Knowledge of dialysis reimbursement and payer requirements.
Ideal Candidate
The ideal candidate is someone who does not simply verify insurance when a patient arrives. They are proactive and continually look for ways to ensure that patients have appropriate coverage and that the facility is protected from avoidable reimbursement problems.
Proactive rather than reactive.
Highly organized and detail-oriented.
Comfortable making telephone calls and following up with insurance companies.
Comfortable discussing insurance matters with patients and families.
Able to recognize potential coverage problems.
Persistent in resolving payer issues.
Able to manage multiple patients and deadlines.
Comfortable working independently.
Compassionate and professional when discussing patients' financial concerns.
Performance Expectations
Maintain accurate insurance information.
Complete timely insurance verification.
Minimize insurance-related claim denials.
Maintain current authorizations.
Identify insurance coverage gaps before they become financial problems.
Proactively identify patients who may benefit from appropriate secondary or supplemental coverage.
Reduce avoidable patient out-of-pocket exposure when appropriate coverage options are available.
Maintain timely follow-up with insurance companies.
Support timely reimbursement for services provided.
Maintain accurate and complete administrative records.
Provide excellent customer service to patients and families.
Confidentiality & Compliance
The Insurance Verification & Medical Office Specialist must maintain strict confidentiality of all patient, medical, insurance, and financial information and comply with HIPAA, Medicare, Medicaid, payer requirements, and Premier Dialysis policies and procedures.
The Specialist will provide factual information regarding available coverage and financial responsibility and will refer patients to appropriately qualified individuals for individualized insurance-plan selection or financial advice when necessary.
Equal Employment Opportunity
Premier Dialysis is committed to providing equal employment opportunities to qualified individuals and maintaining a professional work environment free from unlawful discrimination and harassment.
Premier Dialysis is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Work Location: In person
PREMIER DIALYSIS
INSURANCE VERIFICATION & MEDICAL OFFICE SPECIALIST
Outpatient Dialysis
Premier Dialysis is seeking a highly organized and detail-oriented Insurance Verification & Medical Office Specialist to oversee insurance verification, eligibility, benefits, authorizations, payer coordination, and other administrative functions within our outpatient dialysis facility.
This position is particularly important in ensuring that every dialysis patient has appropriate and adequate insurance coverage for ongoing dialysis services. The Specialist will proactively review patients' coverage and identify situations where a patient may benefit from secondary insurance, Medicaid coverage, Medicare Supplement coverage, or an appropriate Medicare Advantage plan that may reduce the patient's financial responsibility.
The successful candidate will communicate professionally with patients and families, insurance companies and government payers, and coordinate with the facility's clinical and administrative teams.
Essential Responsibilities
Insurance Verification & Eligibility
Verify insurance eligibility and benefits for all new and established dialysis patients.
Verify coverage before the patient's first treatment and periodically thereafter.
Confirm that dialysis services are covered under the patient's current insurance plan.
Identify the patient's primary and secondary insurance coverage.
Verify Medicare eligibility and enrollment status.
Verify Medicaid eligibility and applicable state Medicaid coverage.
Verify Medicare Advantage enrollment and benefits.
Monitor insurance changes and promptly update the patient's record.
Identify inactive, terminated, or inadequate insurance coverage.
Maintain accurate insurance information in the electronic medical record and billing system.
Insurance Coverage Optimization
Review each patient's insurance coverage to identify potential gaps in financial protection.
Identify patients who may benefit from appropriate secondary insurance, Medicaid, Medicare Supplement coverage, or other supplemental coverage.
Review Medicare Advantage coverage and benefits when appropriate, particularly when current coverage may create significant out-of-pocket exposure.
Assist patients in understanding the potential financial impact of their current insurance coverage.
Provide patients with information regarding available insurance resources without making unauthorized insurance or financial recommendations.
Refer patients to qualified insurance counselors, SHIP counselors, brokers, social workers, or other appropriate resources when individualized plan-selection assistance is needed.
Monitor changes in Medicare Advantage, commercial insurance, Medicaid, and other payer requirements that could affect dialysis coverage.
Help prevent avoidable patient balances and interruptions in coverage.
Authorization & Payer Management
Obtain and maintain required insurance authorizations for dialysis services.
Monitor authorization expiration dates and submit renewals in advance of expiration.
Follow up with insurance companies regarding pending authorizations.
Document authorization numbers, effective dates, limitations, and payer requirements.
Communicate authorization issues promptly to facility leadership.
Assist with resolving authorization-related denials and payment issues.
Maintain organized documentation of payer communications and authorizations.
Patient Financial & Insurance Support
Explain basic insurance terminology and coverage information to patients and families.
Explain deductibles, co-pays, co-insurance, out-of-pocket maximums, and secondary insurance concepts.
Assist patients with understanding their potential financial responsibility for dialysis treatment.
Identify patients who may be at risk for significant out-of-pocket expenses.
Coordinate with the facility administrator, social worker, financial counselor, or other appropriate personnel regarding patients experiencing financial hardship.
Assist with completion of insurance-related forms and documentation.
Maintain professionalism, sensitivity, and confidentiality when discussing patients' financial circumstances.
Medical Office Administrative Responsibilities
Maintain accurate patient demographic information.
Update patient addresses, telephone numbers, emergency contacts, and insurance information.
Obtain and maintain required patient documentation.
Assist with new patient admissions and insurance-related intake.
Process and organize referral and admission paperwork.
Coordinate with hospitals, nephrologists' offices, social workers, case managers, and other referral sources.
Assist with medical records and administrative documentation.
Maintain organized business-office files.
Assist with correspondence, scanning, faxing, copying, and document management.
Answer and direct telephone calls.
Assist patients and families with administrative questions.
Assist with physician orders and other administrative documentation as directed.
Support billing and accounts-receivable functions.
Assist with insurance-related audits and record requests.
Maintain HIPAA compliance and confidentiality.
Perform other administrative duties as assigned.
New Patient Insurance Review
For each new dialysis patient, the Specialist will:
Verify Medicare eligibility and effective dates.
Verify Medicaid eligibility, when applicable.
Identify all commercial, secondary, supplemental, or Medicare Advantage coverage.
Verify that the payer covers outpatient dialysis services.
Determine applicable authorization requirements.
Identify potential gaps in coverage.
Review potential patient financial responsibility.
Communicate identified concerns to the appropriate facility representative.
Obtain necessary authorizations and payer documentation.
Ensure insurance information is accurately entered into facility systems before treatment whenever reasonably possible.
Ongoing Insurance Monitoring
Medicare eligibility.
Medicaid eligibility.
Medicare Advantage enrollment.
Commercial insurance coverage.
Secondary insurance.
Medicare Supplement coverage.
Insurance termination dates.
Authorization expiration dates.
Changes in payer requirements.
Changes that may significantly increase a patient's out-of-pocket responsibility.
The Specialist will proactively identify problems before they result in denied claims, unexpected patient balances, or interruptions in coverage.
Qualifications
Required
High school diploma or equivalent.
Previous experience in a medical office, healthcare billing, insurance verification, revenue cycle, or healthcare administrative position.
Strong understanding of health insurance terminology.
Experience verifying insurance eligibility and benefits.
Excellent organizational and follow-up skills.
Strong computer and data-entry skills.
Ability to communicate professionally with patients, families, physicians' offices, and insurance representatives.
Ability to handle confidential information in accordance with HIPAA.
Preferred
Experience in an outpatient dialysis facility.
Experience with Medicare and Medicaid.
Experience with Medicare Advantage plans.
Experience with secondary insurance and Medicare Supplement coverage.
Medical billing or revenue-cycle experience.
Experience with electronic medical records.
Knowledge of dialysis reimbursement and payer requirements.
Ideal Candidate
The ideal candidate is someone who does not simply verify insurance when a patient arrives. They are proactive and continually look for ways to ensure that patients have appropriate coverage and that the facility is protected from avoidable reimbursement problems.
Proactive rather than reactive.
Highly organized and detail-oriented.
Comfortable making telephone calls and following up with insurance companies.
Comfortable discussing insurance matters with patients and families.
Able to recognize potential coverage problems.
Persistent in resolving payer issues.
Able to manage multiple patients and deadlines.
Comfortable working independently.
Compassionate and professional when discussing patients' financial concerns.
Performance Expectations
Maintain accurate insurance information.
Complete timely insurance verification.
Minimize insurance-related claim denials.
Maintain current authorizations.
Identify insurance coverage gaps before they become financial problems.
Proactively identify patients who may benefit from appropriate secondary or supplemental coverage.
Reduce avoidable patient out-of-pocket exposure when appropriate coverage options are available.
Maintain timely follow-up with insurance companies.
Support timely reimbursement for services provided.
Maintain accurate and complete administrative records.
Provide excellent customer service to patients and families.
Confidentiality & Compliance
The Insurance Verification & Medical Office Specialist must maintain strict confidentiality of all patient, medical, insurance, and financial information and comply with HIPAA, Medicare, Medicaid, payer requirements, and Premier Dialysis policies and procedures.
The Specialist will provide factual information regarding available coverage and financial responsibility and will refer patients to appropriately qualified individuals for individualized insurance-plan selection or financial advice when necessary.
Equal Employment Opportunity
Premier Dialysis is committed to providing equal employment opportunities to qualified individuals and maintaining a professional work environment free from unlawful discrimination and harassment.
Premier Dialysis is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Work Location: In person
See All 30 Medical Office Assistant Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
Find Medical Office Assistant JobsMedical Office Assistant Jobs by City in Indiana
Where Indiana roles are concentrated, by current openings.
Medical Office Assistant Job Market in Indiana
A snapshot from current Indiana openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Indiana Employers Look For
The qualifications that appear most often in medical office assistant jobs across Indiana.
- High school diploma or GED with completion of an accredited medical assisting program
- Certified Medical Assistant credential from AAMA or RMA from AMT preferred by Indiana employers
- Proficiency with electronic health records platforms such as Epic or Cerner
- Experience scheduling appointments, verifying insurance, and processing prior authorizations
- Strong knowledge of medical terminology, ICD-10 coding, and HIPAA compliance requirements
- Ability to perform clinical support duties including vital signs and patient intake documentation
Medical Office Assistant Jobs in Indiana: Frequently Asked Questions
How do you become a medical office assistant in Indiana?
Indiana does not require a state-issued license to work as a medical office assistant, but most employers expect a diploma or certificate from an accredited medical assisting program at a community college or vocational school such as Ivy Tech Community College. Earning a Certified Medical Assistant credential through the American Association of Medical Assistants strengthens your application significantly. Many Indiana employers treat national certification as a practical hiring requirement even where no state mandate exists.
Which companies hire medical office assistants in Indiana?
Indiana medical office assistant roles are posted by Deaconess Health System, Select Physical Therapy, and Hendricks Regional Health and others right now, based on current listings on Migrate Mate as of October 2026. Indiana's large integrated health systems, including IU Health and Ascension Saint Vincent, consistently post the highest volume of openings across their statewide clinic networks.
Which Indiana cities have the most medical office assistant jobs?
Evansville, Indianapolis, and Lafayette have the most medical office assistant openings in Indiana. Indianapolis dominates due to the concentration of major health systems and corporate headquarters in the metro, while Fort Wayne and South Bend reflect strong regional hospital networks and growing outpatient infrastructure anchored by employers like Parkview Health and Beacon Health System.
Are there remote medical office assistant jobs in Indiana?
Yes, but they're rare. About 0% of medical office assistant openings tied to Indiana are remote or hybrid as of October 2026, reflecting the role's frequent on-site clinical and front-desk duties. The tasks most likely to appear in remote or hybrid arrangements are medical billing, insurance verification, and prior authorization processing, which do not require physical presence.
How can I get hired as a medical office assistant in Indiana with little or no experience?
The most realistic entry path is completing a certificate program at Ivy Tech Community College or a similar Indiana institution and applying for externship placements built into the curriculum. IU Health and Ascension Saint Vincent operate new-grad and support-staff pipelines that regularly hire program graduates. Lateral moves from patient access representative, medical receptionist, or pharmacy technician roles are a common bridge. Earning a Certified Medical Assistant credential before or shortly after your first role gives Indiana candidates a clear edge over unverified applicants.
Where can I find and apply to medical office assistant jobs in Indiana?
You can find and apply to medical office assistant jobs in Indiana on Migrate Mate, which lists current Indiana openings. Search the listings to find roles that match your experience, credentials, and preferred location, then apply directly to the ones that fit.
See All 30 Medical Office Assistant Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
Find Medical Office Assistant Jobs