Patient Care Coordinator Jobs in Tennessee
Patient Care Coordinator jobs in Tennessee are concentrated in hospital systems, outpatient clinics, and behavioral health networks, with steady demand at entry through senior levels across a growing and diversified healthcare market. Nashville, Memphis, and Knoxville account for the largest share of openings, anchored by major employers such as HCA Healthcare, Vanderbilt University Medical Center, and Covenant Health. The most in-demand specialties in Tennessee include oncology care coordination, behavioral health case management, and chronic disease management within value-based care programs. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 53+ Patient Care Coordinator jobs
About AEG:
At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve.
You'll join a team that:
- Invests in leadership development and internal growth.
- Believes people and performance go hand in hand.
- Values collaboration, authenticity, and continuous learning.
- Celebrates wins, supports challenges, and grows together.
About the role
At AEG, we believe great patient experiences begin with great teams. As a Patient Care Coordinator you are responsible not only for front desk operations, but also for supporting patient flow, schedule optimization, and seamless coordination across the care team.
The ability to anticipate needs, communicate clearly, and proactively manage the daily schedule helps ensure an efficient, high-quality experience for every patient.
- Greet patients, customers, and vendors in a friendly, professional, and welcoming manner; serve as the primary point of contact for patient interactions.
- Answer telephone calls, respond to inquiries, and manage email or digital communications in a timely and professional manner.
- Schedule patient appointments while supporting provider schedule optimization, including managing cancellations, reschedules, and same-day fill opportunities.
- Execute appointment confirmation and reminder processes to reduce no-show rates and ensure patients are prepared for their visit.
- Verify insurance eligibility and patient demographics prior to appointments; accurately enter and maintain complete information in EMR.
- Maintain a clear understanding of insurance plans and effectively communicate coverage, benefits, and patient financial responsibility.
- Prepare patient charts and required documentation in advance of visits to support efficient patient flow.
- Collect and document all charges, co-pays, and payments into EMR; allocate balances appropriately and support claim preparation and submission.
- Run reports and review accounts to ensure all charges are billed, filed, and up to date.
- Monitor daily patient flow and provider schedules to identify bottlenecks, delays, or overlaps; communicate and adjust as needed to support efficient patient flow.
- Proactively communicate with patients regarding wait times, delays, and next steps to maintain a positive experience.
- Coordinate with clinical and optical teams to ensure smooth patient transitions and continuity of care throughout the visit.
- Support patient retention efforts through follow-up, recall, and reactivation outreach, including annual and medically necessary appointments.
- Assist in maintaining an organized, clean, and patient-ready front office environment.
- Perform other duties as needed and as assigned by the Practice Manager, Assistant Practice Manager and/or Optometrist.
- High school diploma or equivalent.
- Basic computer literacy and ability to learn practice management systems (EMR).
- Strong organizational skills with attention to detail and ability to manage multiple priorities.
- Strong communication skills (verbal and written) with a focus on patient-centered service.
- Strong interpersonal skills and ability to work collaboratively across teams.
- Ability to proactively identify issues and contribute to solutions in a fast-paced environment.
- Must be able to maintain patient and practice confidentiality.
Full Time Employee Benefits
- 401(k) with Match
- Medical/Dental/Vision/Life/STD/LTD
- Employee Vision Discount Program
- HSA/FSA
- PTO
- Paid Holidays
Physical Demands
- Ability to utilize office equipment
- Prolonged sitting, standing, and walking
- Ability to lift up to 10 lbs
About AEG:
At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve.
You'll join a team that:
- Invests in leadership development and internal growth.
- Believes people and performance go hand in hand.
- Values collaboration, authenticity, and continuous learning.
- Celebrates wins, supports challenges, and grows together.
About the role
At AEG, we believe great patient experiences begin with great teams. As a Patient Care Coordinator you are responsible not only for front desk operations, but also for supporting patient flow, schedule optimization, and seamless coordination across the care team.
The ability to anticipate needs, communicate clearly, and proactively manage the daily schedule helps ensure an efficient, high-quality experience for every patient.
- Greet patients, customers, and vendors in a friendly, professional, and welcoming manner; serve as the primary point of contact for patient interactions.
- Answer telephone calls, respond to inquiries, and manage email or digital communications in a timely and professional manner.
- Schedule patient appointments while supporting provider schedule optimization, including managing cancellations, reschedules, and same-day fill opportunities.
- Execute appointment confirmation and reminder processes to reduce no-show rates and ensure patients are prepared for their visit.
- Verify insurance eligibility and patient demographics prior to appointments; accurately enter and maintain complete information in EMR.
- Maintain a clear understanding of insurance plans and effectively communicate coverage, benefits, and patient financial responsibility.
- Prepare patient charts and required documentation in advance of visits to support efficient patient flow.
- Collect and document all charges, co-pays, and payments into EMR; allocate balances appropriately and support claim preparation and submission.
- Run reports and review accounts to ensure all charges are billed, filed, and up to date.
- Monitor daily patient flow and provider schedules to identify bottlenecks, delays, or overlaps; communicate and adjust as needed to support efficient patient flow.
- Proactively communicate with patients regarding wait times, delays, and next steps to maintain a positive experience.
- Coordinate with clinical and optical teams to ensure smooth patient transitions and continuity of care throughout the visit.
- Support patient retention efforts through follow-up, recall, and reactivation outreach, including annual and medically necessary appointments.
- Assist in maintaining an organized, clean, and patient-ready front office environment.
- Perform other duties as needed and as assigned by the Practice Manager, Assistant Practice Manager and/or Optometrist.
- High school diploma or equivalent.
- Basic computer literacy and ability to learn practice management systems (EMR).
- Strong organizational skills with attention to detail and ability to manage multiple priorities.
- Strong communication skills (verbal and written) with a focus on patient-centered service.
- Strong interpersonal skills and ability to work collaboratively across teams.
- Ability to proactively identify issues and contribute to solutions in a fast-paced environment.
- Must be able to maintain patient and practice confidentiality.
Full Time Employee Benefits
- 401(k) with Match
- Medical/Dental/Vision/Life/STD/LTD
- Employee Vision Discount Program
- HSA/FSA
- PTO
- Paid Holidays
Physical Demands
- Ability to utilize office equipment
- Prolonged sitting, standing, and walking
- Ability to lift up to 10 lbs
See All 53 Patient Care Coordinator Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find Patient Care Coordinator JobsPatient Care Coordinator Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Patient Care Coordinator Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
- Automotive
What Tennessee Employers Look For
The qualifications that appear most often in patient care coordinator jobs across Tennessee.
- High school diploma or associate degree in healthcare administration or a related field
- Prior experience in a clinical or medical office setting such as scheduling or registration
- Proficiency with electronic health record systems, particularly Epic or Cerner
- Strong knowledge of insurance verification, prior authorization, and referral processes
- Effective communication skills for coordinating between patients, providers, and payers
- Ability to manage multiple patient cases simultaneously in a fast-paced healthcare environment
Patient Care Coordinator Jobs in Tennessee: Frequently Asked Questions
How do you become a patient care coordinator in Tennessee?
Most Tennessee employers hire patient care coordinators with at least a high school diploma or associate degree in healthcare administration, medical billing, or a related field. Tennessee does not require a state-issued license specifically for this role, but credentials such as the Certified Medical Administrative Assistant from the American Medical Technologists or the Patient Care Technician certification from the National Healthcareer Association strengthen applications. Candidates with prior experience in scheduling, insurance verification, or medical office work are most competitive in Tennessee's market.
Which companies hire patient care coordinators in Tennessee?
Companies currently hiring patient care coordinators in Tennessee include Methodist Le Bonheur Healthcare, AEG Vision, and Results Physiotherapy, per current listings on Migrate Mate as of October 2026. Tennessee's concentration of large hospital systems and specialty clinic networks means patient care coordinator roles appear consistently across both major academic medical centers and community-based outpatient settings throughout the state.
Which Tennessee cities have the most patient care coordinator jobs?
Memphis, Nashville, and Franklin have the most patient care coordinator openings in Tennessee. Nashville's role as a national healthcare industry hub drives the largest volume, anchored by major health systems and insurance corporate offices, while Memphis and Knoxville generate steady demand through their own anchor hospital systems and growing outpatient and specialty clinic networks.
Are there remote patient care coordinator jobs in Tennessee?
Yes, but they are less common than in purely desk-based fields because the role often involves direct patient interaction, on-site scheduling support, and in-person care team coordination. About 27% of patient care coordinator openings tied to Tennessee are remote or hybrid as of October 2026. The portions of the role most likely to be performed remotely are prior authorization follow-up, insurance coordination, and telephonic patient outreach.
How can I get hired as a patient care coordinator in Tennessee with little or no experience?
The most realistic entry path is applying for medical receptionist, patient access representative, or scheduling coordinator roles at Tennessee hospital systems or multispecialty clinics, then moving laterally into care coordination. Employers such as HCA Healthcare and Vanderbilt University Medical Center run new employee training programs that develop foundational skills on the job. Completing a medical administrative assistant certificate through a Tennessee community college and obtaining a nationally recognized credential such as the CMAA gives candidates a measurable edge over other applicants with no clinical background.
Where can I find and apply to patient care coordinator jobs in Tennessee?
You can find and apply to patient care coordinator jobs in Tennessee on Migrate Mate, which lists current Tennessee openings from employers across the state. Search the available roles, find the ones that match your experience and location, and apply directly to the positions that fit.
See All 53 Patient Care Coordinator Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find Patient Care Coordinator Jobs