Patient Care Coordinator Jobs in New York
Patient Care Coordinator jobs in New York represent one of the most active markets in the country, concentrated in hospital systems, large physician groups, outpatient specialty clinics, and insurance-adjacent care management organizations, with openings at every level from administrative entry roles through senior care navigation positions. The heaviest hiring is in New York City, Buffalo, and Albany, where anchor institutions such as NewYork-Presbyterian, Northwell Health, and Montefiore Medical Center maintain large and ongoing demand. The most in-demand specialties are oncology care coordination, behavioral health navigation, and chronic disease management. Find a role that fits below and apply directly.
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Showing 5 of 85+ Patient Care Coordinator jobs
INTRODUCTION
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
ROLE AND RESPONSIBILITIES
Optum has an immediate opening for a friendly, patient focused and detailed oriented Associate Patient Care Coordinator to join our team. Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
Schedule: This is a 37.5-hour work week to be determined by the supervisor. Monday through Thursday 9:00 am to 5:00 pm, and Friday 8:00 am to 4:00 pm.
Location: 2 OHIO DRIVE, Suite 201, LAKE SUCCESS, NY 11042
Primary Responsibilities:
- Greeting patients, family members and guests with a friendly smile
- Obtain accurate and updated patient information, such as name, address, insurance information
- Perform insurance verification on the date of service
- Scheduling appointments and procedures in an organized and efficient manner
- Answering incoming and outgoing telephone calls promptly and courteously
- Follow the Payment Security policy and procedures according to Optum Medical guidelines
- Ability to maintain a work queue list - complete any pending actions ie referrals, scheduling appointments
- Ability to maintain the in-basket messaging
- Check In and Check Out Patients
- Perform referral documentation promptly
- Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies of lab results or specialist reports
- Adhere to the standards identified via Sparq regarding Optum Employee Policies
- Work cohesively with fellow employees to achieve specific team goals
- Comfortable working in high pace environment
- Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care
- Assure the continuity of care through scheduling and tracking systems
- Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
- Comply with administrative policies to ensure quality of care
- All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
- Crosstrain and help in other locations if needed
- Performs other duties as assigned
BASIC QUALIFICATIONS
- High School Diploma or GED
- 1+ years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)
- 1+ years of customer service or Healthcare related experience
- Ability to work a 37.5-hour flexible weekly schedule.
- Monday through Thursday 9:00 am to 5:00 pm
- Friday 8:00 am to 4:00 pm.
PREFERRED QUALIFICATIONS
- Experience working with an electronic health record (EPIC)
- Knowledge of Medical terms
- Knowledge of insurance carriers and managed care plans
- 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
Soft Skills:
- Ability to work independently and maintain good judgment and accountability
- Demonstrated ability to work well with health care providers
- Strong organizational and time management skills
- Ability to multi-task and prioritize tasks to meet all deadlines
- Ability to work well under pressure in a fast-paced environment
- Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16 to $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location, and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
INTRODUCTION
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
ROLE AND RESPONSIBILITIES
Optum has an immediate opening for a friendly, patient focused and detailed oriented Associate Patient Care Coordinator to join our team. Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
Schedule: This is a 37.5-hour work week to be determined by the supervisor. Monday through Thursday 9:00 am to 5:00 pm, and Friday 8:00 am to 4:00 pm.
Location: 2 OHIO DRIVE, Suite 201, LAKE SUCCESS, NY 11042
Primary Responsibilities:
- Greeting patients, family members and guests with a friendly smile
- Obtain accurate and updated patient information, such as name, address, insurance information
- Perform insurance verification on the date of service
- Scheduling appointments and procedures in an organized and efficient manner
- Answering incoming and outgoing telephone calls promptly and courteously
- Follow the Payment Security policy and procedures according to Optum Medical guidelines
- Ability to maintain a work queue list - complete any pending actions ie referrals, scheduling appointments
- Ability to maintain the in-basket messaging
- Check In and Check Out Patients
- Perform referral documentation promptly
- Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies of lab results or specialist reports
- Adhere to the standards identified via Sparq regarding Optum Employee Policies
- Work cohesively with fellow employees to achieve specific team goals
- Comfortable working in high pace environment
- Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care
- Assure the continuity of care through scheduling and tracking systems
- Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
- Comply with administrative policies to ensure quality of care
- All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
- Crosstrain and help in other locations if needed
- Performs other duties as assigned
BASIC QUALIFICATIONS
- High School Diploma or GED
- 1+ years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)
- 1+ years of customer service or Healthcare related experience
- Ability to work a 37.5-hour flexible weekly schedule.
- Monday through Thursday 9:00 am to 5:00 pm
- Friday 8:00 am to 4:00 pm.
PREFERRED QUALIFICATIONS
- Experience working with an electronic health record (EPIC)
- Knowledge of Medical terms
- Knowledge of insurance carriers and managed care plans
- 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
Soft Skills:
- Ability to work independently and maintain good judgment and accountability
- Demonstrated ability to work well with health care providers
- Strong organizational and time management skills
- Ability to multi-task and prioritize tasks to meet all deadlines
- Ability to work well under pressure in a fast-paced environment
- Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16 to $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location, and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
See All 85 Patient Care Coordinator Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Patient Care Coordinator JobsPatient Care Coordinator Jobs by City in New York
Where New York roles are concentrated, by current openings.
Patient Care Coordinator Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- Essen Health Care22
- Optum18
- Good Shepherd Services4
- Northwell Health4
- The Jewish Board4
Top Industries Hiring
- Healthcare & Medical Services48
- Consulting & Professional Services18
- Science & Research5
- Education3
- Non-Profit & Social Services3
What New York Employers Look For
The qualifications that appear most often in patient care coordinator jobs across New York.
- High school diploma or associate degree required, bachelor's degree preferred by most New York employers
- One or more years of experience in a healthcare setting such as a clinic, hospital, or medical office
- Proficiency with electronic health record systems, particularly Epic or Allscripts used widely in New York
- Strong knowledge of insurance verification, prior authorization, and New York Medicaid managed care processes
- Excellent verbal and written communication skills for coordinating among patients, providers, and payers
- Bilingual Spanish or other language fluency strongly preferred by New York City health systems and community health centers
Patient Care Coordinator Jobs in New York: Frequently Asked Questions
How do you become a patient care coordinator in New York?
Most patient care coordinator roles in New York require at minimum a high school diploma plus healthcare office experience, though many employers now prefer candidates with an associate or bachelor's degree in health administration or a related field. New York does not issue a state license specific to this role, but employers often expect familiarity with New York Medicaid managed care rules and prior authorization procedures. Certifications such as the Certified Medical Administrative Assistant credential can strengthen your candidacy with larger health systems.
Which companies hire patient care coordinators in New York?
Employers hiring patient care coordinators in New York right now include Essen Health Care, Optum, and Good Shepherd Services, based on current listings on Migrate Mate as of June 2026. New York's density of large integrated health systems, federally qualified health centers, and insurance care management divisions means consistent openings appear year-round across the state.
Which New York cities have the most patient care coordinator jobs?
Bronx, New York, and Brooklyn have the most patient care coordinator openings in New York. New York City dominates the distribution because of its concentration of major academic medical centers, specialty group practices, and managed care organizations, while Buffalo and Albany generate steady demand through regional health systems such as Kaleida Health and Albany Medical Center that anchor their local healthcare economies.
Are there remote patient care coordinator jobs in New York?
Yes, but they're less common than in purely desk-based fields, since much of the role involves coordinating directly with clinical staff and patients who expect real-time phone or in-person contact. About 18% of patient care coordinator openings tied to New York are remote or hybrid as of June 2026, and the tasks most likely to be done remotely are insurance authorization, scheduling follow-ups, and care plan documentation.
How can I get hired as a patient care coordinator in New York with little or no experience?
The most realistic entry path is applying for a medical receptionist or patient services representative role at a New York City community health center or a Northwell Health or Montefiore outpatient clinic, then moving into coordination duties within a year. Many large New York health systems post administrative associate roles specifically designed for candidates without direct coordination experience. Completing a medical billing or health information management certificate through CUNY or SUNY programs gives candidates a measurable credential that hiring managers in New York recognize.
Where can I find and apply to patient care coordinator jobs in New York?
You can find and apply to patient care coordinator jobs in New York on Migrate Mate, which lists current openings across New York City, Buffalo, Albany, and other markets statewide. Find a role that fits your experience and specialty area and apply directly to the employer.
See All 85 Patient Care Coordinator Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Patient Care Coordinator Jobs