Patient Service Representative Jobs in Georgia
Patient Service Representative jobs in Georgia are concentrated in Atlanta, Augusta, and Savannah, where major health systems and outpatient networks drive consistent hiring across front-desk, scheduling, and insurance verification specialties. Grady Health System, Piedmont Healthcare, and WellStar Health System maintain large patient-facing workforces across the state, with openings ranging from entry-level registration clerks to senior patient access leads. Demand is particularly strong in multi-specialty clinic and revenue cycle settings as Georgia's healthcare sector continues to expand. See the openings below and apply to the ones that match your experience.
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Patient Service Representative
Classification: Non-Exempt
Department: Front Desk
Reports To: Front Desk Coordinator
SUMMARY/OBJECTIVE
The Patient Service Representative is responsible for clinic operations related to customer service, checking patients in-out, ensuring complete and accurate information is entered into all systems used by Ankle & Foot Centers of America, completing payment transactions, scheduling patient appointments and answering the phones. All employees are expected to exhibit professional, ethical and respectful behavior in accordance with the company’s mission, vision and values.
ESSENTIAL FUNCTIONS
- Greet all patients and visitors with a smile
- Enter and update as needed, patient demographics
- Complete insurance verifications for all patients
- Exhibit excellent communication skills over the telephone and in-person
- Create correspondences, reports, memos and forms as requested by physicians and/or administration
- Schedule mutually acceptable patient appointments for patients and physicians, obtain and enter referral information
- Check patients in and out in a timely and professional manner
- Collect co-payments, deductibles, co-insurance and back balances for all services at check-in
- Demonstrate excellent customer service skills in all interactions
- Work as a team with all departments within the company
- Print new patient documents and forms as-needed
- Maintain inventory and submit front office supply order to administration
- Front desk and patient waiting area are to be kept clean, neat and uncluttered at all times
- Copy medical documents as requested following the proper procedures
- Distribute mail, faxes and routine correspondences
- Complete bank deposits as-needed
- Submit accurate End-of-Day (EOD)
- When checking out patients, ensure all balances owed is collected and patient is charged for any DME or services rendered
- Strictly comply with the Health Insurance Portability and Accountability Act (HIPAA) in protecting patient privacy and federal and state regulations
- Additional job related duties or projects as needed
COMPETENCIES
- Effective communication skills
- Teamwork oriented
- Initiative
- Proficient computer skills
- Ethical conduct
- Proficient typing skills
SUPERVISORY RESPONSIBILITY
This position has no supervisory responsibilities.
WORK ENVIRONMENT
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMANDS
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee must communicate professionally and courteously with patients and clinic staff. Employee must be able to sit for at least an hour at a time. Employee must be able to stand and walk for up to 20 minutes at a time. Employee is required to assist with rooming patients, filing, and other basic office tasks to include keeping office environment and waiting room clean. This will require the ability to bend, stoop, and lift up to 5-10 lbs. The position requires the ability to utilize the computer and keyboard for long periods of time.
POSITION TYPE AND EXPECTED HOURS
This is a full time position. Days and hours of work are Monday through Friday 8:30 a.m. to 5:30 p.m. Occasional evening and weekend work may be required as job duties demand. Completion of a four to six week Training for this position is Required to move forward in this position. Training may take place at another location.
TRAVEL
Moderate to frequent travel required based on the company needs and as job duties demand.
REQUIRED EDUCATION AND EXPERIENCE
- High School diploma or equivalent
PREFERRED EDUCATION AND EXPERIENCE
- Two to four years of experience in the health care industry
OTHER
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. All employees have a responsibility to comply with our organization's policies and procedures, code of conduct, etc. Additionally, adherence to the code of conduct, timely reporting of any issues, and completion of compliance training is a condition of employment.
See All 34 Patient Service Representative Jobs in Georgia
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Find JobsPatient Service Representative Jobs by City in Georgia
Where Georgia roles are concentrated, by current openings.
Patient Service Representative Job Market in Georgia
A snapshot from current Georgia openings, updated as new roles post.
Who's Hiring
What Georgia Employers Look For
The qualifications that appear most often in patient service representative jobs across Georgia.
- High school diploma or equivalent required by most Georgia healthcare employers
- One or more years of patient registration or medical front-desk experience preferred
- Working knowledge of insurance verification and prior authorization processes
- Proficiency with electronic health record systems such as Epic or Meditech
- Strong communication skills for in-person and phone patient interactions
- Familiarity with HIPAA privacy regulations and patient confidentiality standards
Patient Service Representative Jobs in Georgia: Frequently Asked Questions
How do you become a patient service representative in Georgia?
A high school diploma is the standard minimum to enter this field in Georgia, and no state-issued license is required. Most Georgia health systems expect candidates to complete on-the-job training in registration, scheduling, and insurance workflows. Earning a Certified Healthcare Access Associate credential from the National Association of Healthcare Access Management strengthens any application and is recognized by major Georgia employers. Community college medical office programs offered across the state also provide a practical foundation for first-time candidates.
Which companies hire patient service representatives in Georgia?
Georgia patient service representative roles are posted by American Health Imaging, CRH Healthcare, and Dental Care Alliance and others right now, based on current listings on Migrate Mate as of October 2026. Georgia's large integrated health systems, federally qualified health centers, and multi-specialty physician groups are among the most consistent sources of openings across the state.
Which Georgia cities have the most patient service representative jobs?
Marietta, Rome, and Atlanta lead Georgia for patient service representative openings. Atlanta dominates because of its concentration of major hospital campuses, corporate healthcare headquarters, and outpatient networks, while Augusta's activity reflects the large academic medical center presence there, and Savannah draws openings from the regional health systems serving coastal Georgia.
Are there remote patient service representative jobs in Georgia?
Yes, but they are less common than in purely administrative fields because many patient service tasks require on-site interaction with patients, staff, and physical records. About 0% of patient service representative openings tied to Georgia are remote or hybrid as of October 2026, which reflects how the role sits between hands-on registration and back-office work. The functions most likely to shift remote are telephone scheduling, insurance verification, and patient follow-up calls.
How can I get hired as a patient service representative in Georgia with little or no experience?
The most realistic entry path is applying for a patient access trainee or registration associate opening at a Georgia hospital system, where positions are frequently posted for candidates without prior healthcare experience. WellStar, Piedmont, and Grady Health System all run structured onboarding programs that train new hires on scheduling systems and registration workflows. Lateral moves from retail customer service, call center, or medical receptionist roles are also common entry points. Completing a medical office administration certificate at a Georgia technical college gives candidates a clear edge over other applicants at this level.
Where can I find and apply to patient service representative jobs in Georgia?
Migrate Mate lists current patient service representative openings in Georgia. Search the listings to find roles that match your experience level, preferred city, and work setting, then apply directly to the ones that fit. The page updates regularly so checking back often helps you catch new postings as they appear.
See All 34 Patient Service Representative Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
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