Patient Service Representative Jobs in Georgia
Patient Service Representative jobs in Georgia are open across Atlanta, Colquitt, and Columbus and other Georgia metros, with employers like Emory Healthcare, Amazon, and CRISP REGIONAL HOSPITAL hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 8+ Patient Service Representative jobs
INTRODUCTION
Be inspired. Be valued. Belong. At Emory Healthcare
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
- Comprehensive health benefits that start day 1
- Student Loan Repayment Assistance & Reimbursement Programs
- Family-focused benefits
- Wellness incentives
- Ongoing mentorship, development, leadership programs
- And more
DESCRIPTION
Responsibilities:
- Obtains demographic and insurance information for preregistration/registration on all patients.
- Communicates hospital's financial policies to all patients.
- Identifies patients who require early financial counseling intervention.
- Collects on self pay accounts, co-pay and deductibles.
- Documents financial arrangements. Schedules procedures/follow up appointments. Ensures and reviews all demographic data for hospital visits. Cross trains in other Access Departments and Facilities.
- Assist with departmental workflow as needed. Maintains thorough understanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up.
- Schedules procedures/follow up appointments in General Patient Registration Millennium Scheduling. Completes demographic and insurance. Provides patients with exam information.
- Familiar with Advance Beneficiary Notice, precertification, ICD-9 coding, Medical Terminology. Communicates with Physician Offices, Staff, and other departments.
- Responsible for obtaining pre-certification and/or managed care referrals for inpatient and out patient encounters.
- Other responsibilities include performing verification of benefits, order entry, and pre-certification for Hospital Services. Position requires self-motivated individual who can handle high patient volumes and fast pace.
- Maintains knowledge and is familiar with HealthQuest, Global Patient Registration (GPR), IDX Scheduling, Millennium, chosen Hospital Estimation Tool, and other systems utilized by Patient Access. Performs other duties as required.
MINIMUM QUALIFICATIONS:
- High school diploma or equivalent.
- Must have at least 2 years healthcare related or customer service experience. Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred. CHAA (Certified Patient Access Associate) CPAR (Certified Patient Account Representative) and/or CFC (Certified Financial Counselor) preferred.
- Associate's, Bachelor's or Master's degree may be accepted in lieu of certification requirements or experience. Typing skills with a minimum of 35 wpm and good communication skills.
PHYSICAL REQUIREMENTS (Medium Max 25lbs):
- up to 25 lbs, 0-33% of the work day (occasionally);
- 11-25 lbs, 34-66% of the workday (frequently);
- 01-10 lbs, 67-100% of the workday (constantly);
- Lifting 25 lbs max;
- Carrying of objects up to 25 lbs;
- Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS:
Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste, Chemicals/gases/fumes/vapors, Communicable diseases, Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.
INTRODUCTION
Be inspired. Be valued. Belong. At Emory Healthcare
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
- Comprehensive health benefits that start day 1
- Student Loan Repayment Assistance & Reimbursement Programs
- Family-focused benefits
- Wellness incentives
- Ongoing mentorship, development, leadership programs
- And more
DESCRIPTION
Responsibilities:
- Obtains demographic and insurance information for preregistration/registration on all patients.
- Communicates hospital's financial policies to all patients.
- Identifies patients who require early financial counseling intervention.
- Collects on self pay accounts, co-pay and deductibles.
- Documents financial arrangements. Schedules procedures/follow up appointments. Ensures and reviews all demographic data for hospital visits. Cross trains in other Access Departments and Facilities.
- Assist with departmental workflow as needed. Maintains thorough understanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up.
- Schedules procedures/follow up appointments in General Patient Registration Millennium Scheduling. Completes demographic and insurance. Provides patients with exam information.
- Familiar with Advance Beneficiary Notice, precertification, ICD-9 coding, Medical Terminology. Communicates with Physician Offices, Staff, and other departments.
- Responsible for obtaining pre-certification and/or managed care referrals for inpatient and out patient encounters.
- Other responsibilities include performing verification of benefits, order entry, and pre-certification for Hospital Services. Position requires self-motivated individual who can handle high patient volumes and fast pace.
- Maintains knowledge and is familiar with HealthQuest, Global Patient Registration (GPR), IDX Scheduling, Millennium, chosen Hospital Estimation Tool, and other systems utilized by Patient Access. Performs other duties as required.
MINIMUM QUALIFICATIONS:
- High school diploma or equivalent.
- Must have at least 2 years healthcare related or customer service experience. Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred. CHAA (Certified Patient Access Associate) CPAR (Certified Patient Account Representative) and/or CFC (Certified Financial Counselor) preferred.
- Associate's, Bachelor's or Master's degree may be accepted in lieu of certification requirements or experience. Typing skills with a minimum of 35 wpm and good communication skills.
PHYSICAL REQUIREMENTS (Medium Max 25lbs):
- up to 25 lbs, 0-33% of the work day (occasionally);
- 11-25 lbs, 34-66% of the workday (frequently);
- 01-10 lbs, 67-100% of the workday (constantly);
- Lifting 25 lbs max;
- Carrying of objects up to 25 lbs;
- Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS:
Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste, Chemicals/gases/fumes/vapors, Communicable diseases, Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.
See All 8 Patient Service Representative Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
Find JobsPatient Service Representative Jobs by City in Georgia
Where Georgia roles are concentrated, by current openings.
Patient Service Representative Job Market in Georgia
A snapshot from current Georgia openings, updated as new roles post.
Who's Hiring
- Emory Healthcare2
- Amazon1
- CRISP REGIONAL HOSPITAL1
- Health One Alliance1
- Hospital Authority of Miller County1
Top Industries Hiring
- Healthcare & Medical Services6
- Consulting & Professional Services1
What Georgia Employers Look For
The qualifications that appear most often in patient service representative jobs across Georgia.
- High school diploma or GED with at least one year of patient-facing or medical office experience
- Proficiency in electronic health record systems such as Epic, Cerner, or Athenahealth
- Strong knowledge of insurance verification, co-pay collection, and prior authorization processes
- Accurate medical terminology and ability to document patient information with minimal errors
- Demonstrated ability to manage high call volumes and in-person check-in queues simultaneously
- Bilingual language skills, particularly Spanish, preferred in many outpatient and community health settings
Patient Service Representative Jobs in Georgia: Frequently Asked Questions
How many patient service representative jobs are there in Georgia?
There are 8+ patient service representative openings in Georgia on Migrate Mate as of June 2026, with the most roles in Atlanta, Colquitt, and Columbus. New positions post regularly as employers across Georgia hire.
How much do patient service representatives make in Georgia?
Patient service representatives in Georgia earn a median of about $49,310 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $36,720 for the lowest 10% to over $92,380 for the top 10%. Pay rises with experience, specialty, and employer.
Which Georgia cities have the most patient service representative jobs?
Atlanta, Colquitt, and Columbus have the most patient service representative openings in Georgia right now, with additional roles spread across smaller metros statewide.
Which companies hire patient service representatives in Georgia?
Employers hiring patient service representatives in Georgia include Emory Healthcare, Amazon, and CRISP REGIONAL HOSPITAL, based on current listings on Migrate Mate as of June 2026.
Are there remote patient service representative jobs in Georgia?
Yes. About 0% of patient service representative openings tied to Georgia are remote or hybrid as of June 2026. The rest are on-site roles based in Georgia metros.
How do I apply for patient service representative jobs in Georgia?
You can apply to patient service representative jobs in Georgia directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Georgia location, then apply to each one that fits.
See All 8 Patient Service Representative Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
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