Patient Service Representative Jobs in Michigan
Patient Service Representative jobs in Michigan are concentrated in Detroit, Grand Rapids, and Lansing, where large health systems like Henry Ford Health, Beaumont Health, and Michigan Medicine maintain high patient volumes and consistent front-office demand. The role covers medical records coordination, insurance verification, appointment scheduling, and patient intake, with openings at every level from entry-level floater to senior specialist. Michigan's dense network of regional hospitals, federally qualified health centers, and multi-specialty outpatient clinics keeps this one of the more active markets in the Midwest. See the openings below and apply to the ones that match your experience.
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Job Overview
We are seeking a dedicated and detail-oriented Patient Services Representative to join our healthcare team. This role is essential in providing exceptional administrative support within our office. The ideal candidate will possess strong communication skills and a solid understanding of medical terminology, ensuring smooth operations and excellent patient interactions.
Duties
- Greet patients and visitors in a friendly and professional manner, ensuring a welcoming atmosphere.
- Manage patient check-in and check-out processes efficiently, including appointment scheduling and insurance verification .
- Utilize electronic health record systems.
- Respond to patient inquiries via phone and in-person, demonstrating excellent phone etiquette.
- Coordinating patient testing and referrals ordered by Physicians.
Qualifications
- Previous experience in a medical administrative support role is preferred, particularly in a family practice.
- Strong understanding of medical terminology.
- Excellent phone etiquette and interpersonal skills to interact positively with patients and staff.
- Ability to multitask effectively while maintaining attention to detail in a fast-paced environment.
- Insurance verification experience.
Join our team as a Patient Services Representative where you can make a meaningful impact on patient experiences while growing your career in the healthcare field.
Job Types: Full-time, Part-time
Pay: $15.50 - $16.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
See All 21 Patient Service Representative Jobs in Michigan
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Find JobsPatient Service Representative Jobs by City in Michigan
Where Michigan roles are concentrated, by current openings.
Patient Service Representative Job Market in Michigan
A snapshot from current Michigan openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Michigan Employers Look For
The qualifications that appear most often in patient service representative jobs across Michigan.
- High school diploma or GED recognized by a Michigan-accredited institution required
- Experience with electronic health record systems such as Epic or Cerner preferred
- Knowledge of medical terminology, insurance verification, and billing codes expected
- Strong written and verbal communication skills for patient-facing and phone interactions
- Ability to handle confidential patient information in compliance with HIPAA regulations
- Proficiency in Microsoft Office and standard healthcare scheduling or intake software
Patient Service Representative Jobs in Michigan: Frequently Asked Questions
How do you become a patient service representative in Michigan?
Most Michigan employers hire patient service representatives with a high school diploma or equivalent and on-the-job training in medical terminology and health record systems. No state-issued license is required for the role in Michigan. Completing a medical office administration certificate through a Michigan community college, such as those offered at Lansing Community College or Oakland Community College, strengthens a candidate's profile and is recognized by many large Michigan health systems.
Which companies hire patient service representatives in Michigan?
Michigan patient service representative roles are posted by Mary Free Bed Rehabilitation Hospital, Forefront Dermatology, and R1 RCM and others right now, based on current listings on Migrate Mate as of October 2026. Michigan's large integrated health systems and multi-site outpatient networks generate the most consistent front-office openings across the state.
Which Michigan cities have the most patient service representative jobs?
Grand Rapids, Hancock, and Dearborn have the most patient service representative openings in Michigan right now. Detroit leads because of its concentration of major health systems and academic medical centers, while Grand Rapids and Lansing support strong hiring through regional hospital networks and outpatient clinic growth tied to their respective metropolitan populations.
Are there remote patient service representative jobs in Michigan?
Yes, but they are limited. Many patient service representative duties involve in-person patient intake, front-desk coordination, and on-site registration, which restricts full remote options. About 0% of patient service representative openings tied to Michigan are remote or hybrid as of October 2026, with most of those positions focused on phone-based scheduling, insurance verification, or medical records review that does not require physical presence.
How can I get hired as a patient service representative in Michigan with little or no experience?
The most realistic entry path is applying directly to patient access associate or front-desk medical receptionist roles at Michigan health systems, which routinely hire candidates without prior clinical office experience and provide structured onboarding. Henry Ford Health and Spectrum Health both run new-hire training programs for entry-level patient access staff. Lateral moves from roles such as retail customer service, bank teller, or medical billing assistant are common entry points, and a medical office certificate from a Michigan community college gives candidates a measurable edge in competitive applicant pools.
Where can I find and apply to patient service representative jobs in Michigan?
You can find and apply to patient service representative jobs in Michigan on Migrate Mate, which lists current Michigan openings. Search the listings to find roles that match your experience level, preferred location, and setting, then apply directly to the ones that fit.
See All 21 Patient Service Representative Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
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