Patient Services Manager Jobs in Georgia

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Work Location: Warner Robins, Ga

The Vice President, Patient Services & Chief Nursing Officer (CNO) is the senior nursing executive responsible for clinical nursing practice, patient services, quality, safety, and workforce strategy across the Emory Healthcare Physician Division and serves as the enterprise Chief Nursing Officer for Virtual Care across the health system.

This role provides executive leadership and operational oversight for all nursing and patient care services delivered within Physician Division settings, including ambulatory, outpatient, procedural, specialty, and clinic-based environments, while holding system-wide accountability for centralized virtual nursing and virtual care delivery across Emory Healthcare.

The VP/CNO is a key member of executive leadership, participating in short- and long-term strategic planning, advancing innovative models of care, and ensuring nursing and patient services are aligned with enterprise priorities, balanced scorecard goals, regulatory requirements, and accreditation standards.

This role partners closely with physician, APP, operational, quality, digital, and enterprise leaders to deliver high-reliability, patient-centered, value-driven care across physical and virtual care environments.

Additional Duties as Assigned

Travel: Travel between Emory Affiliated locations may be required.
Work Type: Hybrid employee - splits time between working remotely and working in the office.

MINIMUM REQUIRED QUALIFICATIONS

JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet® designated ambulatory practice. We are made up of 11 hospitals-4 Magnet® designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.

PHYSICAL REQUIREMENTS: (Medium-Heavy) 36-75 lbs, 0-33% of the work day (occasionally); 20-35 lbs, 34-66% of the workday; (frequently); 10-20 lbs, 67-100% of the workday (constantly); Lifting 75 lbs max; Carrying of objects up to 35 lbs; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks.

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.