Patient Services Manager Jobs in New Jersey

INTRODUCTION

Sodexo is seeking an experienced Patient Dining Services Manager 2 for Food and Nutrition Services to lead daily patient services operations for our food team at HMH JFK University Medical Center located in Edison, New Jersey. JFK University Medical Center is a 499 bed non-profit, acute care hospital. It is a member of the Hackensack Meridian Health system and operates as a teaching hospital for complex neurological and rehabilitation care.

ROLE AND RESPONSIBILITIES

The Patient Service Manager will provide oversight to the hospital Diet Office personnel to ensure that all nutrition/food regulatory requirements are being achieved in operations. This position will be the conduit between patient tray line and clinical components of compliance.
- Implement performance improvement and quality assurance programs targeted to improve nutrition services and patient satisfaction.
- Interact with patients and be the primary liaison for the clinical (physicians, nursing, and pharmacy) and food service teams.
- Ensures compliance to Sodexo operating policies and procedures and works to maintain those standards.
- Accountable for the execution of service quality and ensures customer and client satisfaction.
- Conduct patient rounding.
- Host monthly diet education classes with Nutrition Assistants.

WHAT WE OFFER

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

BASIC QUALIFICATIONS

- Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies
- Passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily
- Knowledge of nutrition and specialized diets
- Experience with oversight of diet offices
- Strong management skills, preferably in health care

MINIMUM QUALIFICATIONS

- Minimum Education Requirement - Associate's Degree or equivalent experience
- Minimum Management Experience - 2 years
- Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.