Patient Services Manager Jobs in North Carolina
Patient Services Manager jobs in North Carolina are in strong and consistent demand, concentrated in hospital systems, academic medical centers, and outpatient clinic networks serving a fast-growing population at every level from coordinator to senior director. The largest hiring metros are Charlotte, Raleigh-Durham, and Greensboro, where anchors like Atrium Health, Duke University Health System, and Novant Health maintain extensive operations across the state. The most sought-after specialties include patient access coordination, care navigation, and revenue cycle management. Find a role that fits below and apply directly.
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Patient Services Representative
Frye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care providers.
Frye Regional Medical Center employs more than 1500 professional and clinical staff. Our medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient care. Frye Regional Medical Center provides patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction. If you are passionate about changing lives, we are looking for you!
How you’ll contribute:
The Patient Services Representative facilitates the patient referral process and obtains appropriate pre-certifications as requested by the provider(s). They are responsible for greeting patients; check-in, check-out, scheduling and managing telephones and messages. Collects and posts co-pays, deductibles and past due patient balances at the time of service.
A Patient Services Representative (PSR) who excels in this role:
Performs scheduling, registration, patient pre-admission and admission at the physician practice
Performs reception and discharge functions.
Accurately obtains complete and accurate patient demographic information.
Performs proper, compliant patient liability collection techniques before, during and after date of service.
What we offer:
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
Comprehensive Benefits: Multiple levels of medical, dental and vision coverage with medical plans starting at just $10 per pay period tailored benefit options for part-time and PRN employees, and more.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
Qualifications and requirements:
Applicants should have high school diploma or equivalent. Associate's degree is preferred. Additional requirements include:
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.
"We are an Equal Opportunity Employer. We are committed to Equal Employment Opportunity for all applicants and employees and comply with all applicable laws prohibiting discrimination and harassment in employment."
We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
Patient Services Representative
Frye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care providers.
Frye Regional Medical Center employs more than 1500 professional and clinical staff. Our medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient care. Frye Regional Medical Center provides patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction. If you are passionate about changing lives, we are looking for you!
How you’ll contribute:
The Patient Services Representative facilitates the patient referral process and obtains appropriate pre-certifications as requested by the provider(s). They are responsible for greeting patients; check-in, check-out, scheduling and managing telephones and messages. Collects and posts co-pays, deductibles and past due patient balances at the time of service.
A Patient Services Representative (PSR) who excels in this role:
Performs scheduling, registration, patient pre-admission and admission at the physician practice
Performs reception and discharge functions.
Accurately obtains complete and accurate patient demographic information.
Performs proper, compliant patient liability collection techniques before, during and after date of service.
What we offer:
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
Comprehensive Benefits: Multiple levels of medical, dental and vision coverage with medical plans starting at just $10 per pay period tailored benefit options for part-time and PRN employees, and more.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
Qualifications and requirements:
Applicants should have high school diploma or equivalent. Associate's degree is preferred. Additional requirements include:
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.
"We are an Equal Opportunity Employer. We are committed to Equal Employment Opportunity for all applicants and employees and comply with all applicable laws prohibiting discrimination and harassment in employment."
We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
See All 43 Patient Services Manager Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find Patient Services Manager JobsPatient Services Manager Jobs by City in North Carolina
Where North Carolina roles are concentrated, by current openings.
Patient Services Manager Job Market in North Carolina
A snapshot from current North Carolina openings, updated as new roles post.
Who's Hiring
- UNC Health10
- ECU Health3
- Kintegra Health3
- Advocate Aurora Health2
- Raleigh Orthopaedic Clinic2
Top Industries Hiring
- Healthcare & Medical Services
- Non-Profit & Social Services
What North Carolina Employers Look For
The qualifications that appear most often in patient services manager jobs across North Carolina.
- Bachelor's degree in healthcare administration, business, or a related field required
- Minimum two to four years of experience in a patient-facing healthcare supervisory role
- Proficiency with electronic health record systems such as Epic or Cerner
- Strong knowledge of insurance verification, prior authorization, and billing workflows
- Demonstrated ability to lead frontline staff and manage patient satisfaction metrics
- Familiarity with HIPAA compliance standards and North Carolina healthcare regulatory requirements
Patient Services Manager Jobs in North Carolina: Frequently Asked Questions
How do you become a patient services manager in North Carolina?
Most patient services manager roles in North Carolina require a bachelor's degree in healthcare administration, public health, or business, with direct supervisory experience in a clinical or hospital setting. North Carolina does not require a state-issued license specifically for this management title, but hiring preference often goes to candidates holding a Certified Patient Experience Professional credential or completion of a healthcare management training program through systems like Atrium Health or WakeMed.
Which companies hire patient services managers in North Carolina?
Employers hiring patient services managers in North Carolina right now include UNC Health, ECU Health, and Kintegra Health, based on current listings on Migrate Mate as of October 2026. North Carolina's large integrated health systems and academic medical centers drive the majority of consistent openings across the state.
Which North Carolina cities have the most patient services manager jobs?
Chapel Hill, Hickory, and Raleigh have the most patient services manager openings in North Carolina. Charlotte leads due to the scale of Atrium Health and Novant Health's regional footprints, Raleigh-Durham draws volume from Duke University Health System and UNC Health concentrated in the Research Triangle, and Greensboro reflects the growing Cone Health network anchoring the Piedmont Triad.
Are there remote patient services manager jobs in North Carolina?
Yes, but they're uncommon. Patient services managers typically oversee on-site staff and patient-facing operations, which limits full-time remote arrangements. About 13% of patient services manager openings tied to North Carolina are remote or hybrid as of October 2026, and those positions tend to focus on revenue cycle oversight, telehealth coordination, or multi-site administrative management rather than direct patient access.
How can I get hired as a patient services manager in North Carolina with little or no experience?
The most realistic entry path is moving into a patient services coordinator or medical office supervisor role first, then advancing from within. Large North Carolina systems like UNC Health and Duke University Health System hire entry-level patient access representatives and team leads who can grow toward management. A healthcare administration degree combined with Epic system certification and demonstrated performance in a coordinator role makes candidates competitive without prior management titles.
Where can I find and apply to patient services manager jobs in North Carolina?
You can find and apply to patient services manager jobs in North Carolina on Migrate Mate, which lists current openings across the state. Search the available roles, identify the ones that match your experience and preferred location, and apply directly to the positions that fit.
See All 43 Patient Services Manager Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find Patient Services Manager Jobs