Product Operations Manager Jobs in New York
Product Operations Manager jobs in New York represent one of the most active markets in the country, concentrated in fintech, media, enterprise software, and e-commerce across a wide seniority range from associate to senior director level. Most hiring is centered in New York City, with additional demand in Albany and Buffalo, where well-established employers like JPMorgan Chase, NBCUniversal, and Spotify maintain large product and operations teams. The most in-demand specialties are process optimization, cross-functional program coordination, and data-driven operations strategy. Find a role that fits below and apply directly.
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At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
Compass International Holdings is a technology-driven real estate platform, combining exceptional agents with thoughtfully crafted digital products to make the process of buying, selling, or renting a home intelligent, deliberate, and seamless. As one of the fastest-growing technology companies, in an industry worth ~$4 trillion, Compass International Holdings has built a world-class product and engineering team operating the only end-to-end platform in the real estate industry. The platform gives it the edge to push the boundaries of value we can add for our customers.
About the Role:
We are seeking a Partner Manager to join our Product Operations team and lead strategic relationship management, partner with the Head of Product Operations on vendor management as a key input to budget management and governance, and manage ongoing contract renewals across our nationwide ecosystem of Real Estate Associations and Multiple Listing Services (MLSs). Working within the Product Operations team, this role adopts a Customer Success / Account Manager framework. While initial licensing procurement and enterprise spend governance are handled by our central Industry Relations Team, the Partner Manager serves as the primary relationship owner post-onboarding. This individual ensures strong operational performance, maintains high partner retention, drives timely contract renewals, and aligns external partners with our internal product roadmap.
The ideal candidate is a strategic, relationship-driven operator who combines a customer success mindset with strong business and contract management acumen. You excel at building trust, navigating complex stakeholder ecosystems, and managing high-stakes partnerships. You are proactive and detail-oriented, take end-to-end ownership of post-onboarding partner health, driving operational excellence, high retention, and smooth, timely contract renewals. You are comfortable bridging external partner priorities with internal Product, Engineering, and Industry Relations workflows—translating technical roadmaps into shared value, mitigating operational risks, and thriving in a fast-paced, high-growth environment.
Responsibilities
- Function as the primary strategic point of contact for external Real Estate Associations, MLS partners, and 3P integrated platforms.
- Establish operational reviews and feedback channels with partner executive teams to evaluate relationship health and satisfaction.
- Serve as internal advocate for partner requirements, ensuring alignment between external stakeholders and internal Product, Engineering, and Compliance teams.
- Own the end-to-end renewal lifecycle for all MLS data licensing and Association form integration agreements.
- Partner with the Industry Relations Team for licensing & procurement to align pricing structures, contract terms, and spend approvals ahead of renewal windows.
- Partner with the Vendor Management Office led by Product Operations to optimize vendor spend, identify cost synergies, and support active budget governance across the Product Department.
- Proactively monitor partnership risk indicators to mitigate churn, resolve compliance bottlenecks, and ensure uninterrupted service for end users.
- Collaborate with the Forms & Compliance Integration operational team to oversee form updates, administrative tooling friction, and MLS data audit requirements.
- Drive support and delivery of partner-related initiatives alongside our Product, Product Marketing, and Engineering partners.
- Establish key performance indicators (KPIs) and scorecards to track partner ROI and integration efficiency.
Qualifications & Skill Requirements
- 5+ years of experience in Partner Management, Account Management, Partner Success, or Business Development within PropTech, SaaS, or Real Estate Technology platforms.
- Strong understanding of MLS data structures, REALTOR® association dynamics, and real estate form software (e.g., ZipForms, DocuSign, Dotloop, Glide, etc.).
- Track record of managing key accounts, driving complex contract renewals, and managing complex stakeholder relationships.
- A proven track record of ownership, thoroughness, proactivity, and ability to deliver on cross-functional efforts.
- Ability to translate technical and operational needs between external partners and internal Product & Engineering teams.
- Exceptional written, verbal, and presentation skills with experience presenting to Product leadership.
Compensation: The base pay range for this position is $113,000-$126,000 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.
Perks that You Need to Know About:
Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
Compass International Holdings is a technology-driven real estate platform, combining exceptional agents with thoughtfully crafted digital products to make the process of buying, selling, or renting a home intelligent, deliberate, and seamless. As one of the fastest-growing technology companies, in an industry worth ~$4 trillion, Compass International Holdings has built a world-class product and engineering team operating the only end-to-end platform in the real estate industry. The platform gives it the edge to push the boundaries of value we can add for our customers.
About the Role:
We are seeking a Partner Manager to join our Product Operations team and lead strategic relationship management, partner with the Head of Product Operations on vendor management as a key input to budget management and governance, and manage ongoing contract renewals across our nationwide ecosystem of Real Estate Associations and Multiple Listing Services (MLSs). Working within the Product Operations team, this role adopts a Customer Success / Account Manager framework. While initial licensing procurement and enterprise spend governance are handled by our central Industry Relations Team, the Partner Manager serves as the primary relationship owner post-onboarding. This individual ensures strong operational performance, maintains high partner retention, drives timely contract renewals, and aligns external partners with our internal product roadmap.
The ideal candidate is a strategic, relationship-driven operator who combines a customer success mindset with strong business and contract management acumen. You excel at building trust, navigating complex stakeholder ecosystems, and managing high-stakes partnerships. You are proactive and detail-oriented, take end-to-end ownership of post-onboarding partner health, driving operational excellence, high retention, and smooth, timely contract renewals. You are comfortable bridging external partner priorities with internal Product, Engineering, and Industry Relations workflows—translating technical roadmaps into shared value, mitigating operational risks, and thriving in a fast-paced, high-growth environment.
Responsibilities
- Function as the primary strategic point of contact for external Real Estate Associations, MLS partners, and 3P integrated platforms.
- Establish operational reviews and feedback channels with partner executive teams to evaluate relationship health and satisfaction.
- Serve as internal advocate for partner requirements, ensuring alignment between external stakeholders and internal Product, Engineering, and Compliance teams.
- Own the end-to-end renewal lifecycle for all MLS data licensing and Association form integration agreements.
- Partner with the Industry Relations Team for licensing & procurement to align pricing structures, contract terms, and spend approvals ahead of renewal windows.
- Partner with the Vendor Management Office led by Product Operations to optimize vendor spend, identify cost synergies, and support active budget governance across the Product Department.
- Proactively monitor partnership risk indicators to mitigate churn, resolve compliance bottlenecks, and ensure uninterrupted service for end users.
- Collaborate with the Forms & Compliance Integration operational team to oversee form updates, administrative tooling friction, and MLS data audit requirements.
- Drive support and delivery of partner-related initiatives alongside our Product, Product Marketing, and Engineering partners.
- Establish key performance indicators (KPIs) and scorecards to track partner ROI and integration efficiency.
Qualifications & Skill Requirements
- 5+ years of experience in Partner Management, Account Management, Partner Success, or Business Development within PropTech, SaaS, or Real Estate Technology platforms.
- Strong understanding of MLS data structures, REALTOR® association dynamics, and real estate form software (e.g., ZipForms, DocuSign, Dotloop, Glide, etc.).
- Track record of managing key accounts, driving complex contract renewals, and managing complex stakeholder relationships.
- A proven track record of ownership, thoroughness, proactivity, and ability to deliver on cross-functional efforts.
- Ability to translate technical and operational needs between external partners and internal Product & Engineering teams.
- Exceptional written, verbal, and presentation skills with experience presenting to Product leadership.
Compensation: The base pay range for this position is $113,000-$126,000 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.
Perks that You Need to Know About:
Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.
See All 59 Product Operations Manager Jobs in New York
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Find JobsProduct Operations Manager Jobs by City in New York
Where New York roles are concentrated, by current openings.
Product Operations Manager Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Retail
- E-Commerce & Online Marketplaces
- Music
What New York Employers Look For
The qualifications that appear most often in product operations manager jobs across New York.
- Bachelor's degree in business, operations, engineering, or a related field required
- Three or more years of experience in product operations, program management, or strategy
- Demonstrated ability to manage cross-functional workflows and align stakeholders across teams
- Proficiency with product management tools such as Jira, Asana, or equivalent platforms
- Strong analytical skills with experience using SQL, Looker, Tableau, or similar data tools
- Excellent written and verbal communication skills for executive-level reporting and documentation
Product Operations Manager Jobs in New York: Frequently Asked Questions
How do you become a product operations manager in New York?
Most product operations managers in New York enter the role through a bachelor's degree in business, operations, or a technical field, combined with experience in program coordination, product management, or business analysis. No state-issued license is required. New York employers typically look for candidates who have worked in operational or analytical roles at technology, financial services, or media companies and can demonstrate process improvement results.
Which companies hire product operations managers in New York?
Employers hiring product operations managers in New York right now include Google, Amazon, and Ramp, based on current listings on Migrate Mate as of September 2026. New York's concentration of fintech firms, media companies, and enterprise technology headquarters means demand is distributed across both large corporations and fast-growing scale-ups headquartered in the city.
Which New York cities have the most product operations manager jobs?
New York, Bronx, and Buffalo have the most product operations manager openings in New York. New York City dominates because of its density of fintech, media, and technology company headquarters, while Buffalo and Albany generate demand through regional enterprise operations, healthcare technology firms, and state government-adjacent organizations that maintain product and operations functions.
Are there remote product operations manager jobs in New York?
Yes, and more than most fields. About 93% of product operations manager openings tied to New York are remote or hybrid as of September 2026, reflecting how desk-based and analytically driven the work is. Responsibilities like process documentation, cross-functional coordination, and data reporting are especially well-suited to remote arrangements, while roles requiring hands-on product launch support or on-site team facilitation tend to favor hybrid schedules.
How can I get hired as a product operations manager in New York with little or no experience?
The most realistic entry path is through an associate program manager, business operations analyst, or strategy and operations coordinator role at a New York technology or financial services company. Large New York employers like Verizon, American Express, and Condé Nast run rotational business operations programs that accept recent graduates. Building experience with project management tools and earning a certification such as PMP or Certified Scrum Product Owner strengthens early-career applications considerably.
Where can I find and apply to product operations manager jobs in New York?
You can find and apply to product operations manager jobs in New York on Migrate Mate, which lists current New York openings from employers actively hiring. Search the listings to find roles that match your experience and location, then apply directly to the ones that fit.
See All 59 Product Operations Manager Jobs in New York
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