Senior IT Support Specialist Jobs in Tennessee
Senior IT Support Specialist jobs in Tennessee are concentrated in Nashville, Memphis, and Knoxville, where healthcare systems, financial services firms, and state government agencies drive consistent demand for senior-level technical talent. Major employers with an established presence in Tennessee, including HCA Healthcare, FedEx, and Tennessee Valley Authority, regularly seek senior it support specialists with strengths in enterprise desktop support, network troubleshooting, and endpoint security management. The market rewards candidates who combine hands-on infrastructure experience with strong service desk leadership. Find a role that fits below and apply directly.
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Showing 5 of 19+ Senior IT Support Specialist jobs
DESCRIPTION
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within an Amazon Operations facility that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.
Key job responsibilities
- Allocation, maintenance and troubleshooting of IT equipment used in Amazon Operations facilities
- Handles support requests and procedures across the network
- Assist in training new hires
- Continuous learning of new technologies
- Ability to support customers from multiple buildings in the area, as well as remote customers
- Ability to move up to 49lbs as well as stand and walk for 10-12 hours at a time with or without reasonable accommodation
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, TN, Mt. Juliet - 21.15 - 33.99 USD hourly
DESCRIPTION
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within an Amazon Operations facility that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.
Key job responsibilities
- Allocation, maintenance and troubleshooting of IT equipment used in Amazon Operations facilities
- Handles support requests and procedures across the network
- Assist in training new hires
- Continuous learning of new technologies
- Ability to support customers from multiple buildings in the area, as well as remote customers
- Ability to move up to 49lbs as well as stand and walk for 10-12 hours at a time with or without reasonable accommodation
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, TN, Mt. Juliet - 21.15 - 33.99 USD hourly
See All 19 Senior IT Support Specialist Jobs in Tennessee
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Find JobsSenior IT Support Specialist Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Senior IT Support Specialist Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Biotechnology & Pharmaceuticals
What Tennessee Employers Look For
The qualifications that appear most often in senior IT support specialist jobs across Tennessee.
- CompTIA A+, Network+, or Security+ certification recognized by Tennessee employers
- Five or more years of hands-on IT support experience in enterprise environments
- Proficiency with Windows and macOS enterprise desktop administration and Active Directory
- Experience supporting ticketing systems such as ServiceNow, Remedy, or Jira Service Management
- Strong troubleshooting skills for hardware, software, and network connectivity issues
- Ability to mentor junior technicians and lead a support team during escalations
Senior IT Support Specialist Jobs in Tennessee: Frequently Asked Questions
How do you become a senior it support specialist in Tennessee?
Tennessee does not issue a state license for IT support roles, so the path runs through education and industry credentials. Most senior it support specialist positions in Tennessee require a bachelor's degree in information technology, computer science, or a related field, along with certifications such as CompTIA A+, Network+, or Microsoft certifications. Candidates typically progress from help desk or desktop support roles, building experience with enterprise environments before moving into senior-level positions.
Which companies hire senior it support specialists in Tennessee?
Tennessee senior it support specialist roles are posted by Amazon, MAA, and Forvia and others right now, based on current listings on MigrateAte as of September 2026. Tennessee's concentration of large healthcare networks, logistics companies, and state government agencies makes it a consistently active market for senior IT talent.
Which Tennessee cities have the most senior it support specialist jobs?
Nashville, Chattanooga, and Memphis account for the largest share of senior it support specialist openings in Tennessee. Nashville leads because of its dense concentration of healthcare headquarters, financial services firms, and corporate campuses, while Memphis benefits from major logistics and distribution employers, and Knoxville draws demand from the University of Tennessee system and nearby federal research facilities including Oak Ridge National Laboratory.
Are there remote senior it support specialist jobs in Tennessee?
Yes, but they're less common than in purely desk-based roles, because senior it support specialists are often needed on-site to handle hardware, infrastructure, and escalation work. About 50% of senior it support specialist openings tied to Tennessee are remote or hybrid as of September 2026. The portions of the role most likely to go remote include tier-two software support, remote desktop troubleshooting, and IT service desk coordination.
How can I get hired as a senior it support specialist in Tennessee with little or no experience?
The most realistic entry path is starting in a help desk or IT technician role and building toward the senior level. Large Tennessee employers such as HCA Healthcare and state agencies regularly hire entry-level IT support staff and promote from within. Earning CompTIA A+ or a Microsoft certification before applying gives candidates a clear edge. Adjacent roles like desktop support technician, systems administrator trainee, or IT coordinator at Tennessee universities or healthcare systems are common stepping stones.
Where can I find and apply to senior it support specialist jobs in Tennessee?
Migrate Mate lists current senior it support specialist openings in Tennessee pulled from active employer postings. Search the Tennessee listings, find roles that match your background and location, and apply directly to the employer. No sign-up is required to view open positions.
See All 19 Senior IT Support Specialist Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
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