Senior Software Engineering Jobs in Minnesota
Senior Software Engineering jobs in Minnesota are concentrated in the Twin Cities metro, with secondary activity in Rochester and Duluth, where companies like Target, UnitedHealth Group, and Medtronic maintain large technology organizations. The demand is strongest for engineers specializing in cloud-native development, distributed systems, and data platform engineering, reflecting the state's mix of retail technology, healthcare IT, and financial services. Minnesota ranks among the most active Midwest markets for senior-level software talent, with openings at the principal and staff level alongside traditional senior roles. See the openings below and apply to the ones that match your experience.
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Showing 5 of 12+ Senior Software Engineering jobs
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Senior Manager, Software Engineering/Technical Product Manager is the onshore technology leader responsible for the strategy, implementation, operations, and continuous evolution of enterprise contact center platforms supporting state and government healthcare programs.
This role serves as the primary technology partner for state clients and internal leadership, providing oversight across Contact Center Digital Development & Implementation (DDI), Maintenance & Operations (M&O), AI transformation initiatives, and solution consulting. The leader will manage cross-functional onshore and offshore teams, drive delivery excellence, support business development activities, and act as a trusted advisor to executive stakeholders.
Additionally, this role serves as the designated back-up to the Contact Center Technology Director, providing leadership continuity for client engagements, delivery governance, operational reviews, staffing decisions, escalation management, and strategic planning activities.
Primary Responsibilities:
-
Contact Center Delivery Leadership
- Lead end-to-end delivery of contact center implementations from solution design through go-live, stabilization, and transition to operations
- Own technology delivery across voice, IVR, chat, email, SMS, workforce optimization, analytics, CRM integrations, and digital channels
- Direct implementation teams across architecture, engineering, QA, release management, integration, and operations
- Establish delivery governance, project controls, risk management, and executive reporting
- Ensure successful execution of contact center modernization and cloud transformation initiatives
- Drive accountability across vendors, system integrators, and internal technology teams
-
Maintenance & Operations (M&O) Leadership
- Provide executive oversight for day-to-day contact center operations and platform health
- Lead operational reviews covering incident management, problem management, service requests, change controls, releases, and platform performance
- Ensure adherence to contractual SLAs, KPIs, compliance requirements, and service commitments
- Drive operational stability through automation, proactive monitoring, capacity planning, and continuous improvement programs
- Lead major incident response and executive stakeholder communications
- Partner with business and operational teams to optimize customer and agent experiences
-
AI & Contact Center Transformation
- Lead strategy and implementation of AI-enabled customer experience capabilities
- Define AI roadmaps, business cases, ROI measures, and governance controls
- Ensure responsible AI practices including security, privacy, compliance, and explainability
-
Client Leadership & Executive Engagement
- Serve as the primary onshore technology leader for state and client-facing engagements
- Present solution strategies, roadmaps, implementation progress, and operational performance to executive stakeholders
- Lead governance meetings, steering committees, architecture reviews, and operational reviews
- Build trusted advisor relationships with client leadership teams
- Provide executive-level communication regarding risks, dependencies, mitigation strategies, and program health
-
Solutioning, RFP & Business Development Support
- Serve as senior SME for contact center technology pursuits, RFPs, RFIs, and proposal responses
- Define target architectures, staffing models, implementation approaches, and operating models
- Develop effort estimates, assumptions, risks, and mitigation strategies
- Support presentations, oral proposals, demonstrations, and client solution workshops
- Collaborate with sales, consulting, product, security, and enterprise architecture teams to develop winning solutions
-
Product & Platform Strategy
- Own technology roadmap and future-state architecture for contact center platforms
- Align platform investments with business objectives and client priorities
- Evaluate emerging technologies and AI capabilities to improve service delivery and member experience
- Define platform standards, governance processes, and modernization priorities
-
People Leadership
- Lead, mentor, and develop onshore and offshore technology teams
- Drive workforce planning, staffing strategies, succession planning, and capability development
- Establish engineering standards, quality practices, and delivery methodologies
- Foster a culture of accountability, innovation, operational excellence, and collaboration
- Coach managers, architects, and technical leads to advance into leadership roles
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Bachelor's degree in Computer Science, Engineering, Information Systems, or related field
- 12+ years of experience leading enterprise contact center technologies and customer experience platforms
- 7+ years of leadership experience managing technology delivery and operational teams
- Proven experience leading contact center implementations and operational support organizations
- Demonstrated experience implementing AI-driven contact center capabilities
- Experience leading onshore and offshore delivery organizations
- Proven solid executive communication, stakeholder management, and client-facing leadership skills
Preferred Qualifications:
- Agile, SAFe, PMP, ITIL, or related certifications
- Solid experience with NICE CXone, Salesforce, CRM integrations, IVR, omnichannel platforms, and cloud-based CCaaS technologies
- Experience with Kore.ai, Microsoft Copilot, Azure AI, OpenAI, or GenAI platforms
- Experience supporting Medicaid, healthcare, government, or public-sector programs
- Experience supporting FedRAMP, HIPAA, CMS, or state regulatory requirements
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Senior Manager, Software Engineering/Technical Product Manager is the onshore technology leader responsible for the strategy, implementation, operations, and continuous evolution of enterprise contact center platforms supporting state and government healthcare programs.
This role serves as the primary technology partner for state clients and internal leadership, providing oversight across Contact Center Digital Development & Implementation (DDI), Maintenance & Operations (M&O), AI transformation initiatives, and solution consulting. The leader will manage cross-functional onshore and offshore teams, drive delivery excellence, support business development activities, and act as a trusted advisor to executive stakeholders.
Additionally, this role serves as the designated back-up to the Contact Center Technology Director, providing leadership continuity for client engagements, delivery governance, operational reviews, staffing decisions, escalation management, and strategic planning activities.
Primary Responsibilities:
-
Contact Center Delivery Leadership
- Lead end-to-end delivery of contact center implementations from solution design through go-live, stabilization, and transition to operations
- Own technology delivery across voice, IVR, chat, email, SMS, workforce optimization, analytics, CRM integrations, and digital channels
- Direct implementation teams across architecture, engineering, QA, release management, integration, and operations
- Establish delivery governance, project controls, risk management, and executive reporting
- Ensure successful execution of contact center modernization and cloud transformation initiatives
- Drive accountability across vendors, system integrators, and internal technology teams
-
Maintenance & Operations (M&O) Leadership
- Provide executive oversight for day-to-day contact center operations and platform health
- Lead operational reviews covering incident management, problem management, service requests, change controls, releases, and platform performance
- Ensure adherence to contractual SLAs, KPIs, compliance requirements, and service commitments
- Drive operational stability through automation, proactive monitoring, capacity planning, and continuous improvement programs
- Lead major incident response and executive stakeholder communications
- Partner with business and operational teams to optimize customer and agent experiences
-
AI & Contact Center Transformation
- Lead strategy and implementation of AI-enabled customer experience capabilities
- Define AI roadmaps, business cases, ROI measures, and governance controls
- Ensure responsible AI practices including security, privacy, compliance, and explainability
-
Client Leadership & Executive Engagement
- Serve as the primary onshore technology leader for state and client-facing engagements
- Present solution strategies, roadmaps, implementation progress, and operational performance to executive stakeholders
- Lead governance meetings, steering committees, architecture reviews, and operational reviews
- Build trusted advisor relationships with client leadership teams
- Provide executive-level communication regarding risks, dependencies, mitigation strategies, and program health
-
Solutioning, RFP & Business Development Support
- Serve as senior SME for contact center technology pursuits, RFPs, RFIs, and proposal responses
- Define target architectures, staffing models, implementation approaches, and operating models
- Develop effort estimates, assumptions, risks, and mitigation strategies
- Support presentations, oral proposals, demonstrations, and client solution workshops
- Collaborate with sales, consulting, product, security, and enterprise architecture teams to develop winning solutions
-
Product & Platform Strategy
- Own technology roadmap and future-state architecture for contact center platforms
- Align platform investments with business objectives and client priorities
- Evaluate emerging technologies and AI capabilities to improve service delivery and member experience
- Define platform standards, governance processes, and modernization priorities
-
People Leadership
- Lead, mentor, and develop onshore and offshore technology teams
- Drive workforce planning, staffing strategies, succession planning, and capability development
- Establish engineering standards, quality practices, and delivery methodologies
- Foster a culture of accountability, innovation, operational excellence, and collaboration
- Coach managers, architects, and technical leads to advance into leadership roles
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Bachelor's degree in Computer Science, Engineering, Information Systems, or related field
- 12+ years of experience leading enterprise contact center technologies and customer experience platforms
- 7+ years of leadership experience managing technology delivery and operational teams
- Proven experience leading contact center implementations and operational support organizations
- Demonstrated experience implementing AI-driven contact center capabilities
- Experience leading onshore and offshore delivery organizations
- Proven solid executive communication, stakeholder management, and client-facing leadership skills
Preferred Qualifications:
- Agile, SAFe, PMP, ITIL, or related certifications
- Solid experience with NICE CXone, Salesforce, CRM integrations, IVR, omnichannel platforms, and cloud-based CCaaS technologies
- Experience with Kore.ai, Microsoft Copilot, Azure AI, OpenAI, or GenAI platforms
- Experience supporting Medicaid, healthcare, government, or public-sector programs
- Experience supporting FedRAMP, HIPAA, CMS, or state regulatory requirements
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
See All 12 Senior Software Engineering Jobs in Minnesota
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Find JobsSenior Software Engineering Jobs by City in Minnesota
Where Minnesota roles are concentrated, by current openings.
Senior Software Engineering Job Market in Minnesota
A snapshot from current Minnesota openings, updated as new roles post.
Who's Hiring
What Minnesota Employers Look For
The qualifications that appear most often in senior software engineering jobs across Minnesota.
- Bachelor's or master's degree in computer science, software engineering, or a related technical field
- Five or more years of professional software development experience with demonstrated technical leadership
- Proficiency in at least one major language such as Java, Python, Go, or C# with modern framework experience
- Hands-on experience designing and deploying distributed systems or cloud-native applications on AWS, Azure, or GCP
- Proven ability to mentor junior engineers and lead cross-functional feature delivery end to end
- Experience with agile development practices, CI/CD pipelines, and automated testing in a production environment
Senior Software Engineering Jobs in Minnesota: Frequently Asked Questions
How do you become a senior software engineering in Minnesota?
Senior software engineering roles in Minnesota do not require a state-issued license or registration, so advancement follows a technical and experience-based path. Most roles expect a bachelor's degree in computer science or a related field combined with several years of progressive development experience. Many Minnesota employers, particularly in healthcare technology and financial services, expect candidates to demonstrate system design skills and a history of leading complex projects alongside hands-on coding.
How much do senior software engineerings make in Minnesota?
Senior software engineerings in Minnesota earn a median of about $130,050 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $79,900 for the lowest 10% to over $169,810 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire senior software engineerings in Minnesota?
Employers hiring senior software engineerings in Minnesota right now include Optum, Cargill, and Medtronic, based on current listings on Migrate Mate as of September 2026. Minnesota's mix of large healthcare, retail technology, and financial services headquarters means consistent demand across multiple industries rather than reliance on a single sector.
Which Minnesota cities have the most senior software engineering jobs?
Eden Prairie, Minneapolis, and Minnesota account for the largest share of senior software engineering openings in Minnesota. The Twin Cities metro drives most of the volume, anchored by major corporate headquarters in sectors like healthcare IT, retail technology, and financial services, while Rochester's concentration of medical technology and research employers sustains a meaningful secondary market.
Are there remote senior software engineering jobs in Minnesota?
Yes, and more than most fields, since senior software engineering work is inherently desk-based and well-suited to distributed teams. About 71% of senior software engineering openings tied to Minnesota are remote or hybrid as of September 2026, reflecting strong adoption across the state's technology employers. Backend platform engineering, data infrastructure, and cloud architecture roles tend to see the highest share of fully remote arrangements.
How can I get hired as a senior software engineering in Minnesota with little or no experience?
The most realistic entry path is securing a software engineer or associate developer role and building toward seniority from there. Large Minnesota employers such as Target, UnitedHealth Group, and U.S. Bank run early-career and new-graduate programs that place candidates in rotational or entry-level engineering roles. Completing a computer science degree, a recognized coding bootcamp, or building a portfolio of deployed projects signals readiness to hiring teams in a market that values demonstrated output alongside credentials.
Where can I find and apply to senior software engineering jobs in Minnesota?
You can find and apply to senior software engineering jobs in Minnesota on Migrate Mate, which lists current openings across the state. Search the listings to find roles that match your experience level, specialization, and preferred location or work arrangement, then apply directly to the ones that fit.
See All 12 Senior Software Engineering Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
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