Service & Sales Representative Jobs
Service & Sales Representative jobs are open across retail, telecom, financial services, and healthcare, from entry-level to senior and team-lead roles, with specializations in inside sales, customer retention, and account management. Scan the live roles below and apply to whichever ones fit.
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Work Location: In-office in American Fork, Utah. Hybrid flexibility may be considered after successful training and demonstrated performance.
About Happy Valley Exteriors
Happy Valley Exteriors is a growing premium outdoor living company specializing in retractable awnings and motorized patio screens. We take pride in delivering an exceptional customer experience, maintaining high standards, and building a team of people who take ownership of their work.
We're looking for an experienced, driven Lead Customer Service Representative to help manage our inside sales and customer communication processes.
This is not an entry-level call center position. We're looking for someone who is confident on the phone, naturally persuasive, exceptionally organized, and comfortable taking ownership of both sales opportunities and customer relationships.
The Opportunity
You'll play an important role in generating revenue and delivering an outstanding customer experience. You'll work directly with our sales and production teams to ensure leads are followed up with, appointments are booked, opportunities aren't lost, and customers receive excellent communication throughout their projects.
A successful candidate understands that great customer service and sales go hand in hand. You know how to build rapport, ask the right questions, overcome basic objections, and confidently guide customers toward the next step.
As Happy Valley Exteriors continues to grow, this position has the opportunity to develop into a larger leadership role overseeing our inside sales and customer service functions.
Key ResponsibilitiesInside Sales & Appointment Setting
- Handle inbound calls and inquiries from prospective customers.
- Make outbound calls to warm leads, past customers, and unsold prospects.
- Qualify prospective customers and schedule appointments for our outside sales team.
- Follow up consistently with customers who have received estimates but haven't made a decision.
- Use professional sales techniques to build rapport, overcome objections, and convert opportunities into appointments.
- Help maintain a full and productive sales calendar.
- Track lead activity, follow-ups, and appointment outcomes in our CRM.
Customer Experience & Communication
- Serve as a primary point of contact for customers throughout their experience with Happy Valley Exteriors.
- Manage customer communication through phone, email, and messaging.
- Proactively communicate project updates, scheduling changes, and important information.
- Handle customer concerns and service issues professionally and work toward timely resolutions.
- Follow up with customers after installation to ensure satisfaction and encourage positive reviews and referrals.
Operations & Accountability
- Coordinate communication between customers, sales representatives, installers, and management.
- Ensure customer inquiries and outstanding tasks receive timely attention.
- Maintain accurate customer records, notes, and follow-up reminders.
- Identify communication breakdowns and proactively address them.
- Help improve our sales follow-up and customer service processes.
Leadership & Process Improvement
- Take ownership of the inside sales and customer communication process.
- Help establish and maintain consistent standards for lead follow-up and customer service.
- Help train and support additional CSR or appointment-setting team members as we grow.
- Identify opportunities to improve sales conversion, efficiency, and the customer experience.
What We're Looking For
- 3+ years of experience in inside sales, appointment setting, customer service, or a similar customer-facing role.
- Previous sales experience with a track record of converting conversations into appointments or sales.
- Leadership or team coordination experience preferred.
- Excellent phone presence and the ability to confidently guide conversations.
- Strong organizational skills and attention to detail.
- Comfortable following up persistently without being pushy.
- Ability to handle objections and difficult customer conversations professionally.
- Self-motivated and able to manage responsibilities without constant supervision.
- Comfortable using CRMs, Google Workspace, and various communication platforms.
- Strong sense of personal accountability and follow-through.
The ideal candidate is equal parts salesperson, problem solver, and customer advocate.
Compensation & Benefits
- $22–$28 per hour, depending on experience.
- Potential performance-based monthly bonuses.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Paid time off.
- Paid training.
- Employee referral program.
- Opportunity for advancement as the company grows.
Work Environment
This is an in-office position based in American Fork, Utah. Being physically present with our team is important during training and while learning our sales and customer service processes. Hybrid flexibility may be considered after the employee demonstrates strong performance, reliability, and the ability to independently manage responsibilities.
Who Will Thrive in This Position?
This opportunity is ideal for someone who enjoys talking to people, has a natural ability to sell, and takes pride in creating an excellent customer experience.
You might currently be an experienced inside sales representative, appointment center lead, senior customer service representative, or office coordinator looking for an opportunity to take on more responsibility.
If you're organized, competitive, personable, and someone who takes ownership rather than waiting to be told what to do, we'd love to meet you.
How to Apply
Please submit your resume and a brief introduction explaining:
- Your previous experience in sales and customer service.
- Your experience handling inbound and outbound phone calls.
- Why you believe you'd excel in a position requiring sales ability, organization, and accountability.
Pay: $22.00 - $28.00 per hour
Expected hours: 30.0 – 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid training
- Vision insurance
Work Location: In person
Work Location: In-office in American Fork, Utah. Hybrid flexibility may be considered after successful training and demonstrated performance.
About Happy Valley Exteriors
Happy Valley Exteriors is a growing premium outdoor living company specializing in retractable awnings and motorized patio screens. We take pride in delivering an exceptional customer experience, maintaining high standards, and building a team of people who take ownership of their work.
We're looking for an experienced, driven Lead Customer Service Representative to help manage our inside sales and customer communication processes.
This is not an entry-level call center position. We're looking for someone who is confident on the phone, naturally persuasive, exceptionally organized, and comfortable taking ownership of both sales opportunities and customer relationships.
The Opportunity
You'll play an important role in generating revenue and delivering an outstanding customer experience. You'll work directly with our sales and production teams to ensure leads are followed up with, appointments are booked, opportunities aren't lost, and customers receive excellent communication throughout their projects.
A successful candidate understands that great customer service and sales go hand in hand. You know how to build rapport, ask the right questions, overcome basic objections, and confidently guide customers toward the next step.
As Happy Valley Exteriors continues to grow, this position has the opportunity to develop into a larger leadership role overseeing our inside sales and customer service functions.
Key ResponsibilitiesInside Sales & Appointment Setting
- Handle inbound calls and inquiries from prospective customers.
- Make outbound calls to warm leads, past customers, and unsold prospects.
- Qualify prospective customers and schedule appointments for our outside sales team.
- Follow up consistently with customers who have received estimates but haven't made a decision.
- Use professional sales techniques to build rapport, overcome objections, and convert opportunities into appointments.
- Help maintain a full and productive sales calendar.
- Track lead activity, follow-ups, and appointment outcomes in our CRM.
Customer Experience & Communication
- Serve as a primary point of contact for customers throughout their experience with Happy Valley Exteriors.
- Manage customer communication through phone, email, and messaging.
- Proactively communicate project updates, scheduling changes, and important information.
- Handle customer concerns and service issues professionally and work toward timely resolutions.
- Follow up with customers after installation to ensure satisfaction and encourage positive reviews and referrals.
Operations & Accountability
- Coordinate communication between customers, sales representatives, installers, and management.
- Ensure customer inquiries and outstanding tasks receive timely attention.
- Maintain accurate customer records, notes, and follow-up reminders.
- Identify communication breakdowns and proactively address them.
- Help improve our sales follow-up and customer service processes.
Leadership & Process Improvement
- Take ownership of the inside sales and customer communication process.
- Help establish and maintain consistent standards for lead follow-up and customer service.
- Help train and support additional CSR or appointment-setting team members as we grow.
- Identify opportunities to improve sales conversion, efficiency, and the customer experience.
What We're Looking For
- 3+ years of experience in inside sales, appointment setting, customer service, or a similar customer-facing role.
- Previous sales experience with a track record of converting conversations into appointments or sales.
- Leadership or team coordination experience preferred.
- Excellent phone presence and the ability to confidently guide conversations.
- Strong organizational skills and attention to detail.
- Comfortable following up persistently without being pushy.
- Ability to handle objections and difficult customer conversations professionally.
- Self-motivated and able to manage responsibilities without constant supervision.
- Comfortable using CRMs, Google Workspace, and various communication platforms.
- Strong sense of personal accountability and follow-through.
The ideal candidate is equal parts salesperson, problem solver, and customer advocate.
Compensation & Benefits
- $22–$28 per hour, depending on experience.
- Potential performance-based monthly bonuses.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Paid time off.
- Paid training.
- Employee referral program.
- Opportunity for advancement as the company grows.
Work Environment
This is an in-office position based in American Fork, Utah. Being physically present with our team is important during training and while learning our sales and customer service processes. Hybrid flexibility may be considered after the employee demonstrates strong performance, reliability, and the ability to independently manage responsibilities.
Who Will Thrive in This Position?
This opportunity is ideal for someone who enjoys talking to people, has a natural ability to sell, and takes pride in creating an excellent customer experience.
You might currently be an experienced inside sales representative, appointment center lead, senior customer service representative, or office coordinator looking for an opportunity to take on more responsibility.
If you're organized, competitive, personable, and someone who takes ownership rather than waiting to be told what to do, we'd love to meet you.
How to Apply
Please submit your resume and a brief introduction explaining:
- Your previous experience in sales and customer service.
- Your experience handling inbound and outbound phone calls.
- Why you believe you'd excel in a position requiring sales ability, organization, and accountability.
Pay: $22.00 - $28.00 per hour
Expected hours: 30.0 – 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid training
- Vision insurance
Work Location: In person
Service & Sales Representative Jobs by Experience Level
Top Cities Hiring Service & Sales Representatives
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Find JobsService & Sales Representative Job Market
Who's Hiring
- Cintas131
- First Citizens Bank70
- Drybar33
- Freeway Insurance Services America33
- Applied Industrial Technologies28
Top Industries Hiring
- Technology & Software
- Insurance
- Manufacturing
- Telecommunications
- Energy
What Employers Look For
The qualifications that appear most often in service & sales representative jobs.
- One or more years of customer-facing sales or service experience in a related industry
- Demonstrated ability to meet or exceed monthly and quarterly sales quotas
- Proficiency with CRM software such as Salesforce or comparable platforms
- Strong verbal communication skills for inbound and outbound customer interactions
- High school diploma or equivalent required, associate or bachelor's degree preferred by many employers
- Familiarity with consultative selling techniques and objection-handling frameworks
Tips for Your Service & Sales Representative Job Search
Quantify your sales outcomes on your resume
Hiring managers for service and sales roles want to see numbers, not duties. Replace phrases like 'responsible for customer outreach' with measurable results such as close rates, upsell revenue, or retention improvements you personally drove in a previous role.
Apply early to roles that fit
Migrate Mate lists service and sales representative openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Tailor your resume to the product type
A resume built for a telecom service role reads differently than one for a financial services or insurance position. Highlight familiarity with the specific product category, common objections in that space, and any relevant compliance or licensing background you have.
Filter openings by compensation structure
Service and sales representative roles vary widely between base-only, base-plus-commission, and commission-heavy structures. Narrow your search by identifying which model fits your risk tolerance, then focus your applications on postings that match.
Prepare a structured response for roleplay interviews
Many hiring teams for these roles include a live sales simulation or customer scenario exercise. Practice a short discovery-to-close sequence out loud before your interview so your pacing and language feel natural, not scripted.
Negotiate your on-target earnings, not just base pay
In commission-driven service and sales roles, the total on-target earnings figure matters more than base salary alone. Ask interviewers what the average and top-quartile reps actually earn, and clarify the ramp-up period before full commission eligibility kicks in.
Service & Sales Representative Jobs: Frequently Asked Questions
Which companies are hiring the most service & sales representatives?
The companies hiring the most service & sales representatives right now include Cintas, First Citizens Bank, and Drybar, with the largest share of openings in Texas, California, and North Carolina, based on current listings on Migrate Mate as of November 2026. Telecom providers, insurance carriers, and retail banks consistently post the highest volume of these roles throughout the year.
How many service & sales representative jobs are remote?
About 20% of service & sales representative openings are fully remote or hybrid as of November 2026, with the strongest remote concentration in inside sales, customer retention, and phone-based account management roles. Positions requiring in-person demos, retail floor presence, or territory coverage are most likely to be fully on-site.
How do you become a service & sales representative?
Most service and sales representative roles are accessible without a four-year degree if you can demonstrate customer-facing experience and basic product knowledge. Start by building experience in retail, call center, or account support roles, then pursue any industry-specific licensing your target sector requires, such as a state insurance producer license for insurance sales roles. From there, target entry-level openings that offer a structured ramp period and clear quota expectations.
Can you get hired as a service & sales representative with little or no experience?
Yes, many employers in retail, telecom, and insurance specifically hire candidates with no formal sales experience if they show strong communication skills and coachability during the interview process. Entry-level postings in these sectors often list a high school diploma as the only hard requirement. Volunteer work, customer service jobs, or any role involving persuasion or conflict resolution strengthens an application significantly when direct sales experience is thin.
What does the service & sales representative interview process look like?
The interview process for service and sales representative roles typically runs two to three stages. The first is a phone or video screen focused on your background and availability. A second round often includes a structured behavioral interview where you'll walk through past examples of handling objections or closing a hesitant customer. Many employers add a role-play exercise in the final stage where you simulate a live sales or service interaction with the hiring manager.
Where can I find and apply to service & sales representative jobs?
You can find and apply to service and sales representative jobs on Migrate Mate, which lists current openings from employers across the United States. Search for roles that match your experience level, preferred industry, and location, then apply directly to each listing that fits. No intermediary step is needed between finding a role and submitting your application.
See All 909+ Service & Sales Representative Jobs
Find roles that match your experience and apply in just a few clicks.
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