Service & Sales Representative Jobs in Utah
Service & Sales Representative jobs in Utah concentrate heavily in financial services, insurance, telecommunications, and healthcare technology, sectors where Utah's rapidly growing economy has made the Salt Lake City corridor one of the most active hiring markets in the Mountain West. Most openings are in Salt Lake City, Provo, and Ogden, where employers such as Vivint, Extra Space Storage, and Zions Bancorporation maintain large sales and service operations. The highest demand is in insurance services, SaaS account management, and utility and home-services sales. See the openings below and apply to the ones that match your experience.
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Work Location: In-office in American Fork, Utah. Hybrid flexibility may be considered after successful training and demonstrated performance.
About Happy Valley Exteriors
Happy Valley Exteriors is a growing premium outdoor living company specializing in retractable awnings and motorized patio screens. We take pride in delivering an exceptional customer experience, maintaining high standards, and building a team of people who take ownership of their work.
We're looking for an experienced, driven Lead Customer Service Representative to help manage our inside sales and customer communication processes.
This is not an entry-level call center position. We're looking for someone who is confident on the phone, naturally persuasive, exceptionally organized, and comfortable taking ownership of both sales opportunities and customer relationships.
The Opportunity
You'll play an important role in generating revenue and delivering an outstanding customer experience. You'll work directly with our sales and production teams to ensure leads are followed up with, appointments are booked, opportunities aren't lost, and customers receive excellent communication throughout their projects.
A successful candidate understands that great customer service and sales go hand in hand. You know how to build rapport, ask the right questions, overcome basic objections, and confidently guide customers toward the next step.
As Happy Valley Exteriors continues to grow, this position has the opportunity to develop into a larger leadership role overseeing our inside sales and customer service functions.
Key ResponsibilitiesInside Sales & Appointment Setting
- Handle inbound calls and inquiries from prospective customers.
- Make outbound calls to warm leads, past customers, and unsold prospects.
- Qualify prospective customers and schedule appointments for our outside sales team.
- Follow up consistently with customers who have received estimates but haven't made a decision.
- Use professional sales techniques to build rapport, overcome objections, and convert opportunities into appointments.
- Help maintain a full and productive sales calendar.
- Track lead activity, follow-ups, and appointment outcomes in our CRM.
Customer Experience & Communication
- Serve as a primary point of contact for customers throughout their experience with Happy Valley Exteriors.
- Manage customer communication through phone, email, and messaging.
- Proactively communicate project updates, scheduling changes, and important information.
- Handle customer concerns and service issues professionally and work toward timely resolutions.
- Follow up with customers after installation to ensure satisfaction and encourage positive reviews and referrals.
Operations & Accountability
- Coordinate communication between customers, sales representatives, installers, and management.
- Ensure customer inquiries and outstanding tasks receive timely attention.
- Maintain accurate customer records, notes, and follow-up reminders.
- Identify communication breakdowns and proactively address them.
- Help improve our sales follow-up and customer service processes.
Leadership & Process Improvement
- Take ownership of the inside sales and customer communication process.
- Help establish and maintain consistent standards for lead follow-up and customer service.
- Help train and support additional CSR or appointment-setting team members as we grow.
- Identify opportunities to improve sales conversion, efficiency, and the customer experience.
What We're Looking For
- 3+ years of experience in inside sales, appointment setting, customer service, or a similar customer-facing role.
- Previous sales experience with a track record of converting conversations into appointments or sales.
- Leadership or team coordination experience preferred.
- Excellent phone presence and the ability to confidently guide conversations.
- Strong organizational skills and attention to detail.
- Comfortable following up persistently without being pushy.
- Ability to handle objections and difficult customer conversations professionally.
- Self-motivated and able to manage responsibilities without constant supervision.
- Comfortable using CRMs, Google Workspace, and various communication platforms.
- Strong sense of personal accountability and follow-through.
The ideal candidate is equal parts salesperson, problem solver, and customer advocate.
Compensation & Benefits
- $22–$28 per hour, depending on experience.
- Potential performance-based monthly bonuses.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Paid time off.
- Paid training.
- Employee referral program.
- Opportunity for advancement as the company grows.
Work Environment
This is an in-office position based in American Fork, Utah. Being physically present with our team is important during training and while learning our sales and customer service processes. Hybrid flexibility may be considered after the employee demonstrates strong performance, reliability, and the ability to independently manage responsibilities.
Who Will Thrive in This Position?
This opportunity is ideal for someone who enjoys talking to people, has a natural ability to sell, and takes pride in creating an excellent customer experience.
You might currently be an experienced inside sales representative, appointment center lead, senior customer service representative, or office coordinator looking for an opportunity to take on more responsibility.
If you're organized, competitive, personable, and someone who takes ownership rather than waiting to be told what to do, we'd love to meet you.
How to Apply
Please submit your resume and a brief introduction explaining:
- Your previous experience in sales and customer service.
- Your experience handling inbound and outbound phone calls.
- Why you believe you'd excel in a position requiring sales ability, organization, and accountability.
Pay: $22.00 - $28.00 per hour
Expected hours: 30.0 – 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid training
- Vision insurance
Work Location: In person
See All 8 Service & Sales Representative Jobs in Utah
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Find JobsService & Sales Representative Jobs by City in Utah
Where Utah roles are concentrated, by current openings.
Service & Sales Representative Job Market in Utah
A snapshot from current Utah openings, updated as new roles post.
Who's Hiring


What Utah Employers Look For
The qualifications that appear most often in service & sales representative jobs across Utah.
- High school diploma or equivalent with at least one year of customer-facing sales experience
- Demonstrated ability to meet or exceed monthly sales quotas and retention targets
- Proficiency with CRM platforms such as Salesforce or HubSpot for pipeline tracking
- Strong verbal communication skills for inbound and outbound customer interactions
- Ability to work flexible schedules including evenings and Saturdays as required
- Familiarity with Utah insurance or financial services regulations preferred for relevant roles
Service & Sales Representative Jobs in Utah: Frequently Asked Questions
How do you become a service & sales representative in Utah?
Most service & sales representative positions in Utah require a high school diploma and are filled through direct employer hiring rather than a state license, but roles in insurance sales require passing the Utah Property and Casualty or Life and Health licensing exam administered by the Utah Insurance Department. Candidates typically complete a pre-licensing course, pass the Pearson VUE exam, and apply through the Utah Insurance Department's licensing portal before working in those specialties.
Which companies hire service & sales representatives in Utah?
Companies currently hiring service & sales representatives in Utah include Budget, ENFRA, and TrailRax, per current listings on Migrate Mate as of November 2026. Utah's concentration of insurance carriers, home-services companies, and fintech firms means demand stays consistent across the Salt Lake City metro year-round.
Which Utah cities have the most service & sales representative jobs?
Salt Lake City, Logan, and Murray hold the most service & sales representative openings in Utah. Salt Lake City anchors the market as the state's financial, insurance, and corporate headquarters hub, while Provo's dense tech-company cluster and Ogden's growing logistics and telecommunications employers drive steady demand in those areas as well.
Are there remote service & sales representative jobs in Utah?
Yes, and they are more common than in many sales roles because a meaningful share of Utah service & sales work is phone-based or account-management-focused. About 50% of service & sales representative openings tied to Utah are remote or hybrid as of November 2026, reflecting employer flexibility for inside-sales and customer-retention functions. Field sales and in-store roles remain fully on-site.
How can I get hired as a service & sales representative in Utah with little or no experience?
The most realistic entry path is applying to inside-sales associate or customer service representative roles at Utah employers such as Vivint, Extra Space Storage, or regional insurance agencies, which regularly hire candidates without prior sales experience and provide structured onboarding. Lateral moves from retail sales, call-center, or banking teller positions are viewed favorably. Earning a Utah insurance pre-license certificate before applying gives candidates a measurable edge for any financial or insurance services role.
Where can I find and apply to service & sales representative jobs in Utah?
You can find and apply to service & sales representative jobs in Utah on Migrate Mate, which lists current Utah openings updated regularly. Search for roles that match your background and apply directly to the ones that fit your experience and preferred location.
See All 8 Service & Sales Representative Jobs in Utah
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