Service Delivery Manager Jobs in Iowa
Service Delivery Manager jobs in Iowa concentrate in financial services, insurance, healthcare IT, and managed services, with Des Moines, Cedar Rapids, and Davenport accounting for the largest share of openings across the state. Principal Financial Group, Nationwide, and UnityPoint Health are among the most consistent Iowa employers for this role, regularly hiring at both the mid-career and senior levels. Demand is strongest for service delivery managers with backgrounds in ITSM, client account management, and SLA governance. See the openings below and apply to the ones that match your experience.
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Showing 5 of 31+ Service Delivery Manager jobs
Finance Manager – Business Finance & Accounting Leader – Clinton, IA
We are seeking a Business Finance & Accounting leader that will report to the Regional Sr. Finance Manager – Southeast Cartons. This individual will be responsible for the Clinton, IA manufacturing plant and will, through fact-based analysis, provide insights into recommendations, analysis and drive improvements in operations, sales and the overall profitability of the plant. The Business Finance & Accounting Leader will be a business partner to the site General Manager and accountable for the bottom-line results of the facility. This is an on-site position that will sit at our plant in Clinton, IA. This is a highly visible opportunity, and we are looking for a leader that will bring partnership, collaboration, and strategic thinking to the organization.
How you will impact Smurfit Westrock:
-
Budget & Financial preparation and reporting.
- Prepares annual budget and quarterly forecasts in conjunction with the plant General manager with a goal of forecast accuracy.
- Utilize KPI’s and plant initiatives to project future plant growth opportunities, encourage going beyond just the traditional product cost.
- Collaboration with Commercial Business leads to challenge and validation of top line revenue expectations.
- The Business Finance and Accounting Leader should be able to effectively communicate the organization’s values.
- Creates simplified budget and reporting processes.
- Balances financial and non-financial indicators
- Clearly reports and articulates key impactful items to the business results.
- Serves as a consultant to business partners to help develop action plans for improvement.
- Cost Take out support, review and tracking.
-
Strategic Planning (CAPEX)
- Partner with the General Manger on future and long-range Capital needs to sustain and or grow the sites business opportunities.
- Understand competitor strengths and weaknesses.
-
Internal Controls
- The Business Finance and Accounting Leader is accountable for overseeing all internal controls and failures of the site(s).
- They ensure decisions are made by those with authority to do so.
- They ensure key processes follow documented company policies.
- They ensure adequate control over the company’s local assets and financial reporting.
- They find the right balance between effectiveness in value creation and control efficiency.
- Responsible for optimizing processes through IT improvement and implementation.
- Drive process improvements through the utilization of best practices across the organization.
-
Profitability Analysis
- Leverage data systems to provide ongoing customer profitability analysis to help catch and correct margin erosion.
- Facilitate open discussion among business leaders on how to drive more margin through volume, price or operational changes.
-
Accounting
- Actively review and validate plant WIP, Finished Goods and raw materials values.
- Creation and/or review of site monthly Journal Entries
- Review P&L accounts for the necessary reclassification of costs.
- Facilitate and assist with plant inventory counts, count verifications and reconciliation processes.
- Other tasks as deemed necessary
-
Working Capital/ Cash flow monitoring
- Serve as the facilitator to their business partners on decision making processes that drive working capital improvements or that prevent negative impacts.
- Ad Hoc Analysis
- Plant Comps in performance to other “like” plants or businesses
- Profitability Improvement programs if the plant is on an improvement plan
- Compiling and Delivering Plant visit decks to Senior leadership during onsite or Teams meetings.
What you need to succeed:
- Bachelor’s degree in Accounting or Finance; MBA or CMA strongly preferred.
- A minimum of 5 years of related experience in Pulp and Paper industry or manufacturing is preferred.
- Strong analytical and problem-solving skills
- Advanced skills in Excel, Hyperion SmartView; experience with QlikView a plus
- Strong understanding of key metrics
- Large capital project financial management preferred.
- Detailed oriented team player who can consistently meet deadlines, adapt quickly, work well with all levels of the organization, and possess the ability to work independently as needed.
- Strong interpersonal, communication, computer, and team building skills.
- Strong organizational skills and ability to multitasks in a continuously changing environment.
What we offer:
- Corporate culture based on integrity, respect, accountability, and excellence
- Comprehensive training with numerous learning and development opportunities
- An attractive salary reflecting skills, competencies and potential
- A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
Finance Manager – Business Finance & Accounting Leader – Clinton, IA
We are seeking a Business Finance & Accounting leader that will report to the Regional Sr. Finance Manager – Southeast Cartons. This individual will be responsible for the Clinton, IA manufacturing plant and will, through fact-based analysis, provide insights into recommendations, analysis and drive improvements in operations, sales and the overall profitability of the plant. The Business Finance & Accounting Leader will be a business partner to the site General Manager and accountable for the bottom-line results of the facility. This is an on-site position that will sit at our plant in Clinton, IA. This is a highly visible opportunity, and we are looking for a leader that will bring partnership, collaboration, and strategic thinking to the organization.
How you will impact Smurfit Westrock:
-
Budget & Financial preparation and reporting.
- Prepares annual budget and quarterly forecasts in conjunction with the plant General manager with a goal of forecast accuracy.
- Utilize KPI’s and plant initiatives to project future plant growth opportunities, encourage going beyond just the traditional product cost.
- Collaboration with Commercial Business leads to challenge and validation of top line revenue expectations.
- The Business Finance and Accounting Leader should be able to effectively communicate the organization’s values.
- Creates simplified budget and reporting processes.
- Balances financial and non-financial indicators
- Clearly reports and articulates key impactful items to the business results.
- Serves as a consultant to business partners to help develop action plans for improvement.
- Cost Take out support, review and tracking.
-
Strategic Planning (CAPEX)
- Partner with the General Manger on future and long-range Capital needs to sustain and or grow the sites business opportunities.
- Understand competitor strengths and weaknesses.
-
Internal Controls
- The Business Finance and Accounting Leader is accountable for overseeing all internal controls and failures of the site(s).
- They ensure decisions are made by those with authority to do so.
- They ensure key processes follow documented company policies.
- They ensure adequate control over the company’s local assets and financial reporting.
- They find the right balance between effectiveness in value creation and control efficiency.
- Responsible for optimizing processes through IT improvement and implementation.
- Drive process improvements through the utilization of best practices across the organization.
-
Profitability Analysis
- Leverage data systems to provide ongoing customer profitability analysis to help catch and correct margin erosion.
- Facilitate open discussion among business leaders on how to drive more margin through volume, price or operational changes.
-
Accounting
- Actively review and validate plant WIP, Finished Goods and raw materials values.
- Creation and/or review of site monthly Journal Entries
- Review P&L accounts for the necessary reclassification of costs.
- Facilitate and assist with plant inventory counts, count verifications and reconciliation processes.
- Other tasks as deemed necessary
-
Working Capital/ Cash flow monitoring
- Serve as the facilitator to their business partners on decision making processes that drive working capital improvements or that prevent negative impacts.
- Ad Hoc Analysis
- Plant Comps in performance to other “like” plants or businesses
- Profitability Improvement programs if the plant is on an improvement plan
- Compiling and Delivering Plant visit decks to Senior leadership during onsite or Teams meetings.
What you need to succeed:
- Bachelor’s degree in Accounting or Finance; MBA or CMA strongly preferred.
- A minimum of 5 years of related experience in Pulp and Paper industry or manufacturing is preferred.
- Strong analytical and problem-solving skills
- Advanced skills in Excel, Hyperion SmartView; experience with QlikView a plus
- Strong understanding of key metrics
- Large capital project financial management preferred.
- Detailed oriented team player who can consistently meet deadlines, adapt quickly, work well with all levels of the organization, and possess the ability to work independently as needed.
- Strong interpersonal, communication, computer, and team building skills.
- Strong organizational skills and ability to multitasks in a continuously changing environment.
What we offer:
- Corporate culture based on integrity, respect, accountability, and excellence
- Comprehensive training with numerous learning and development opportunities
- An attractive salary reflecting skills, competencies and potential
- A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
See All 31 Service Delivery Manager Jobs in Iowa
Find roles in Iowa that match your experience and apply in just a few clicks.
Find Service Delivery Manager JobsService Delivery Manager Jobs by City in Iowa
Where Iowa roles are concentrated, by current openings.
Service Delivery Manager Job Market in Iowa
A snapshot from current Iowa openings, updated as new roles post.
Who's Hiring
- Waverly Health Center4
- Trinity Health3
- Voyage Health2V
- Fidelity On Call2F
- American Traveler2
Top Industries Hiring
- Healthcare & Medical Services8
- Insurance3
- Energy2
- Education2
- Technology & Software2
What Iowa Employers Look For
The qualifications that appear most often in service delivery manager jobs across Iowa.
- Bachelor's degree in business, information technology, or a related field required
- 3 or more years of service delivery, IT operations, or client services management experience
- ITIL Foundation certification or higher strongly preferred by Iowa employers
- Proven ability to manage SLAs, escalations, and cross-functional delivery teams
- Experience with ITSM platforms such as ServiceNow, Jira, or Remedy
- Strong written and verbal communication skills for client-facing reporting and reviews
Service Delivery Manager Jobs in Iowa: Frequently Asked Questions
How do you become a service delivery manager in Iowa?
Service delivery manager is not a state-licensed role in Iowa, so there is no Iowa-specific board exam or registration required. Most employers expect a bachelor's degree in business, information technology, or a related field, combined with several years of experience in IT operations, client services, or project coordination. Earning an ITIL Foundation certification is the most widely recognized credential for breaking into the role, and many Iowa employers list it as a hiring preference.
How much do service delivery managers make in Iowa?
Service delivery managers in Iowa earn a median of about $143,780 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $101,340 for the lowest 10% to over $213,730 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire service delivery managers in Iowa?
Employers hiring service delivery managers in Iowa right now include Waverly Health Center, Trinity Health, and Voyage Health, based on current listings on Migrate Mate as of July 2026. Iowa's concentration of large insurance carriers, regional financial institutions, and health system IT departments makes it a consistent market for this role year-round.
Which Iowa cities have the most service delivery manager jobs?
Des Moines, Waverly, and Council Bluffs have the most service delivery manager openings in Iowa. Des Moines leads because it is home to major insurance and financial services headquarters, while Cedar Rapids draws hiring from technology and manufacturing firms, and the Quad Cities corridor along the Mississippi benefits from multi-state employers with Iowa operations.
Are there remote service delivery manager jobs in Iowa?
Yes, and more than most fields. About 23% of service delivery manager openings tied to Iowa are remote or hybrid as of July 2026, reflecting how much of the role centers on communication, reporting, and platform-based coordination rather than physical presence. Client review calls, SLA reporting, and escalation management translate well to remote work, though roles tied to on-site infrastructure teams more often require in-person availability.
How can I get hired as a service delivery manager in Iowa with little or no experience?
The most realistic entry path is moving into a service delivery manager role from a help desk, IT support, or project coordinator position within an Iowa employer. Large institutions such as Principal Financial Group, UnityPoint Health, and regional managed service providers regularly hire associates or coordinators who build toward delivery management. Earning an ITIL Foundation certification before applying signals readiness and is a concrete edge, and internal transfers from client success or operations analyst roles are a common stepping stone.
Where can I find and apply to service delivery manager jobs in Iowa?
You can find and apply to service delivery manager jobs in Iowa on Migrate Mate, which lists current Iowa openings. Search the roles that fit your background and apply directly to the ones that match your experience and location preferences.
See All 31 Service Delivery Manager Jobs in Iowa
Find roles in Iowa that match your experience and apply in just a few clicks.
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