Service Delivery Manager Jobs in Wisconsin
Service Delivery Manager jobs in Wisconsin concentrate heavily in enterprise IT services, managed services, healthcare technology, and manufacturing operations, with demand at both mid-level and senior tiers. Milwaukee, Madison, and Green Bay are the primary hiring hubs, where established employers like Fiserv, Epic Systems, and Kohl's maintain large technology and operations teams that rely on service delivery managers. Contract and project management specialties tied to ITIL frameworks and vendor oversight are among the most sought-after sub-areas statewide. Scan the live roles below and apply to whichever ones fit.
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Insight FS is headquartered in Jefferson, Wisconsin with 23 branches across the state and upper peninsula of Michigan. Insight FS has 430+ employees (including seasonal workers) and approximately 50,000 customers. The cooperative does business in agronomy, agri-finance, precision agriculture, nutrient management, energy, feed, grain, and turf. Insight FS is part of the GROWMARK System, an agricultural cooperative serving more than 100,000 customers across North America and Ontario, Canada.
PURPOSE AND SUMMARY STATEMENT
Provides energy product deliveries and services to customers and assists with resolving customer complaints in accordance with the company policies and procedures.
ESSENTIAL JOB FUNCTIONS
Delivers all energy products utilizing a single or tandem axle truck and performs work related to the propane, petroleum, lubricant, and service areas.
Delivers to farm, home and commercial customer accounts.
Safely handles all energy products at all times.
Sets propane and petroleum tanks, services propane equipment, performs necessary propane safety checks, and works on propane regulator updates.
Effectively communicates with customers to ensure service work is being performed to their satisfaction.
Completes technical and product training in order to stay up-to-date and knowledgeable of product changes.
Reports all complaints to supervisor and utilizes appropriate procedures in handling complaints.
Assists supervision with complaint resolutions.
OTHER JOB FUNCTIONS
Assists with inventory making sure it is done correctly, on time, and sent to the main office.
Takes necessary steps to control/manage shrink.
Inspects truck and bulk plant on a regular basis and ensures a timely repair.
Displays good judgment, positive attitude and enthusiasm in dealing with customers and fellow employees.
Maintains a good working knowledge of and utilizes applicable company computer programs such as, wEBS, FBS, and email.
Supports and contributes to total company goals and objectives through collaboration efforts.
Responsible for maintaining the assigned vehicle according to company standards , adheres to the uniform policy, and maintains the appropriate professional image.
Follows GROWMARK’s Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply.
Performs all other duties as assigned .
REQUIREMENTS
Normally requires a h igh school diploma or the equivalent thereof, and 1 - 3 years or more of delivery driver and/or applicable service related work experience to de monstrate knowledge necessary to operate a single or tandem axle truck .
Demonstrates essential abilities including business knowledge, collaboration, communication, customer focus, decision making and skill development .
Must obtain and maintain all applicable licenses, certifications, and/or permits as required in order to perform the required duties.
Must have and maintain a valid driver’s license, a satisfactory driving record, and have the ability to travel independently and overnight.
Ability to work extended hours as business conditions warrant.
Product deliveries may be required after hours, evenings, weekends, and/or holidays, based on customer needs.
Frequently exposed to or required to perform work tasks that may include:
Extreme weather conditions (hot, cold, wet, mud, snow, ice, wind, etc.)
Noisy conditions
Conditions may include dust, fumes, chemicals, electrical, and mechanical hazards with appropriate safety measures
Lifting 51 - 70 lbs.
Push/pull heavy objects
May be required to work at varying heights
Ability and willingness to participate in required training that may include education on GROWMARK’s policies and procedures and additional training as it relates to the requirements of the position.
SECURING YOUR FUTURE, ONE BENEFIT AT A TIME.
Our benefits packages are designed to support every aspect of our employees’ well-being—from health plans to life insurance, robust retirement plans, and more. We provide benefits that meet their needs today while also ensuring a secure future.
Offerings may include, but are not limited to:
UNITED STATES:
- Fully Funded Pension*
- 401(k) & Employer Match
- Medical, Dental, Vision
- HSA & Employer Contributions
- Life Insurance
- Disability
- Identity Protection
- The pension plan is subject to individual company participation. Those who do not participate in the pension plan enjoy a higher 401(k) employer match.
**Some benefits are subject to the hiring company.
CANADA:
- DC Pension Plan
- RRSP
- Medical, Dental, Vision
- Life Insurance
- Disability
- Volunteer Day
- Benefit eligibility may be dependent on employment type
Nearest Major Market: Wausau
Job Segment: Electrical, Logistics, Scientific, Technician, Customer Service, Engineering, Operations, Technology
Insight FS is headquartered in Jefferson, Wisconsin with 23 branches across the state and upper peninsula of Michigan. Insight FS has 430+ employees (including seasonal workers) and approximately 50,000 customers. The cooperative does business in agronomy, agri-finance, precision agriculture, nutrient management, energy, feed, grain, and turf. Insight FS is part of the GROWMARK System, an agricultural cooperative serving more than 100,000 customers across North America and Ontario, Canada.
PURPOSE AND SUMMARY STATEMENT
Provides energy product deliveries and services to customers and assists with resolving customer complaints in accordance with the company policies and procedures.
ESSENTIAL JOB FUNCTIONS
Delivers all energy products utilizing a single or tandem axle truck and performs work related to the propane, petroleum, lubricant, and service areas.
Delivers to farm, home and commercial customer accounts.
Safely handles all energy products at all times.
Sets propane and petroleum tanks, services propane equipment, performs necessary propane safety checks, and works on propane regulator updates.
Effectively communicates with customers to ensure service work is being performed to their satisfaction.
Completes technical and product training in order to stay up-to-date and knowledgeable of product changes.
Reports all complaints to supervisor and utilizes appropriate procedures in handling complaints.
Assists supervision with complaint resolutions.
OTHER JOB FUNCTIONS
Assists with inventory making sure it is done correctly, on time, and sent to the main office.
Takes necessary steps to control/manage shrink.
Inspects truck and bulk plant on a regular basis and ensures a timely repair.
Displays good judgment, positive attitude and enthusiasm in dealing with customers and fellow employees.
Maintains a good working knowledge of and utilizes applicable company computer programs such as, wEBS, FBS, and email.
Supports and contributes to total company goals and objectives through collaboration efforts.
Responsible for maintaining the assigned vehicle according to company standards , adheres to the uniform policy, and maintains the appropriate professional image.
Follows GROWMARK’s Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply.
Performs all other duties as assigned .
REQUIREMENTS
Normally requires a h igh school diploma or the equivalent thereof, and 1 - 3 years or more of delivery driver and/or applicable service related work experience to de monstrate knowledge necessary to operate a single or tandem axle truck .
Demonstrates essential abilities including business knowledge, collaboration, communication, customer focus, decision making and skill development .
Must obtain and maintain all applicable licenses, certifications, and/or permits as required in order to perform the required duties.
Must have and maintain a valid driver’s license, a satisfactory driving record, and have the ability to travel independently and overnight.
Ability to work extended hours as business conditions warrant.
Product deliveries may be required after hours, evenings, weekends, and/or holidays, based on customer needs.
Frequently exposed to or required to perform work tasks that may include:
Extreme weather conditions (hot, cold, wet, mud, snow, ice, wind, etc.)
Noisy conditions
Conditions may include dust, fumes, chemicals, electrical, and mechanical hazards with appropriate safety measures
Lifting 51 - 70 lbs.
Push/pull heavy objects
May be required to work at varying heights
Ability and willingness to participate in required training that may include education on GROWMARK’s policies and procedures and additional training as it relates to the requirements of the position.
SECURING YOUR FUTURE, ONE BENEFIT AT A TIME.
Our benefits packages are designed to support every aspect of our employees’ well-being—from health plans to life insurance, robust retirement plans, and more. We provide benefits that meet their needs today while also ensuring a secure future.
Offerings may include, but are not limited to:
UNITED STATES:
- Fully Funded Pension*
- 401(k) & Employer Match
- Medical, Dental, Vision
- HSA & Employer Contributions
- Life Insurance
- Disability
- Identity Protection
- The pension plan is subject to individual company participation. Those who do not participate in the pension plan enjoy a higher 401(k) employer match.
**Some benefits are subject to the hiring company.
CANADA:
- DC Pension Plan
- RRSP
- Medical, Dental, Vision
- Life Insurance
- Disability
- Volunteer Day
- Benefit eligibility may be dependent on employment type
Nearest Major Market: Wausau
Job Segment: Electrical, Logistics, Scientific, Technician, Customer Service, Engineering, Operations, Technology
See All 15 Service Delivery Manager Jobs in Wisconsin
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Find Service Delivery Manager JobsService Delivery Manager Jobs by City in Wisconsin
Where Wisconsin roles are concentrated, by current openings.
Service Delivery Manager Job Market in Wisconsin
A snapshot from current Wisconsin openings, updated as new roles post.
Who's Hiring
What Wisconsin Employers Look For
The qualifications that appear most often in service delivery manager jobs across Wisconsin.
- Bachelor's degree in information technology, business administration, or a related field
- Three or more years managing IT service delivery or operations teams
- ITIL Foundation certification or higher, recognized by Wisconsin employers
- Demonstrated experience with SLA management and vendor contract oversight
- Proficiency with service management platforms such as ServiceNow or Remedy
- Strong communication skills for coordinating cross-functional teams and client escalations
Service Delivery Manager Jobs in Wisconsin: Frequently Asked Questions
How do you become a service delivery manager in Wisconsin?
Most service delivery manager roles in Wisconsin require a bachelor's degree in information technology, business, or a related discipline, followed by several years in IT support, project coordination, or operations. Wisconsin does not issue a state license for this role, but employers strongly favor candidates holding an ITIL certification and, for healthcare-adjacent positions, familiarity with HIPAA compliance frameworks. Progressing from roles like IT team lead, helpdesk manager, or operations analyst is the most common path into the position.
How much do service delivery managers make in Wisconsin?
Service delivery managers in Wisconsin earn a median of about $160,140 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $99,260 for the lowest 10% to over $230,980 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire service delivery managers in Wisconsin?
Companies currently hiring service delivery managers in Wisconsin include Amazon, United Cooperative, and CARVANA, per current listings on Migrate Mate as of November 2026. Wisconsin's concentration of financial technology firms, large healthcare IT organizations, and national retailers operating technology centers in the state makes it a consistent market for this role.
Which Wisconsin cities have the most service delivery manager jobs?
Watertown, Antigo, and Wausau account for the largest share of service delivery manager openings in Wisconsin. Milwaukee drives the most volume as home to major financial technology and professional services employers, while Madison's concentration of healthcare IT companies anchored by Epic Systems and university-affiliated institutions sustains strong demand, and Green Bay contributes openings through its regional manufacturing and logistics operations.
Are there remote service delivery manager jobs in Wisconsin?
Yes, and more than many comparable roles, since service delivery management centers on coordination, reporting, and vendor communication that translate well to remote settings. About 0% of service delivery manager openings tied to Wisconsin are remote or hybrid as of November 2026, reflecting broader IT sector norms in the state. Fully remote arrangements are most common in pure IT service management roles, while positions involving on-site client or data center oversight typically require a local presence.
How can I get hired as a service delivery manager in Wisconsin with little or no experience?
The most realistic entry path is moving laterally from an IT helpdesk supervisor, junior project coordinator, or technical support lead role into a service delivery associate or junior service delivery manager position. Large Wisconsin employers in the managed services and healthcare IT space, including firms operating in the Milwaukee and Madison corridors, regularly hire candidates from these adjacent roles. Earning an ITIL Foundation certification before applying gives candidates a concrete credential that substitutes for tenure, and building experience with ticketing platforms used by Wisconsin employers strengthens an application considerably.
Where can I find and apply to service delivery manager jobs in Wisconsin?
You can find and apply to service delivery manager jobs in Wisconsin on Migrate Mate, which lists current Wisconsin openings updated in real time. Search the listings, identify the roles that match your experience and location, and apply directly through each posting without any additional steps required.
See All 15 Service Delivery Manager Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
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