Service Tech Jobs in Washington
Service Tech jobs in Washington are concentrated in Seattle, Tacoma, and Spokane, where demand runs from entry-level bench technicians to senior field service engineers across HVAC, industrial equipment, and medical device maintenance. Major employers with lasting Washington footprints include Boeing, Amazon, and Providence Health, all of which operate large facilities requiring ongoing technical support staff. The most consistently active specialties are commercial HVAC systems, electronics and instrumentation, and healthcare equipment servicing. Scan the live roles below and apply to whichever ones fit.
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Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.
Job Description
Position Summary:
US – Seattle only: This position is open to candidates in the Seattle area. You’ll work on-site at our casual, pet-friendly office five days a week.
The IT Service Desk Technician II provides advanced technical support to employees by resolving hardware, software, network, and endpoint-related issues across Windows and macOS environments. This role serves as a key escalation resource, ensuring timely issue resolution, maintaining critical IT systems and documentation, and delivering an exceptional end-user experience. The ideal candidate is a customer focused problem solver who thrives in a fast-paced environment and contributes to continuous improvement of IT services, processes, and technology initiatives.
Key Responsibilities:
- Deliver Tier II technical support for desktop, laptop, software, hardware, and network-related incidents and service requests.
- Install, configure, upgrade, and maintain end-user computing devices, operating systems, applications, and peripheral equipment.
- Accurately document incidents, resolutions, system changes, and support activities within the JIRA platform.
- Collaborate with internal IT teams to identify root causes, implement corrective actions, and enhance overall service delivery.
- Maintain high levels of employee satisfaction by providing responsive, reliable, and professional technical support.
- Perform, schedule, and monitor system alerts, work queues, back-ups, and recovery activities.
- Support mobile device management (MDM) platforms such as Intune, including device enrollment and basic configuration
- Provide support for conferencing and AV systems in meeting rooms and shared spaces
- Contribute to internal documentation and knowledge base resources
- Assist with broader IT initiatives, including system rollouts, procurement, and asset management
- Offer occasional after-hours or weekend support when needed
-
Deep Windows expertise (required), including:
- OS-level troubleshooting (BSOD, event logs, performance tuning)
- BitLocker, driver/hardware issues, and power/thermal management
Qualifications
- 4+ years of experience in help desk, desktop support, or IT support (internship or academic lab experience considered)
- Experience supporting macOS and/or Windows in a professional environment
- Familiarity with Microsoft 365 and basic Azure Active Directory functions (e.g., user management, password resets)
- Exposure to ITSM platforms such as ServiceNow or Jira Service Management
- Understanding of MDM tools; experience with Intune is a plus
- Strong communication skills with a user-focused, service-oriented mindset
- Comfort using AI tools (e.g., CoPilot, Gemini) to improve efficiency and problem-solving
- Degree in IT, Computer Science, or related field preferred (or equivalent experience); CompTIA A+ is a plus
- Strong understanding of networking fundamentals (Wi-Fi, VPN, LAN, firewalls)
Additional Information
Skills:
Advanced analytical and troubleshooting skills with the ability to identify root causes and resolve complex technical issues efficiently
Experience working in global, distributed, or multicultural organizations and supporting a diverse employee population
Proven ability to identify process improvement opportunities and contribute to service desk optimization initiatives
Strong technical documentation and knowledge management skills, including creating clear procedures and support articles
Excellent organizational and time-management skills with the ability to manage competing priorities in a fast-paced environment
Strong written and verbal communication skills with the ability to build positive relationships across technical and non-technical teams.
Compensation:
The base hourly range for this position is $33.65 - $35.33 on a full-time schedule.
Along with base compensation, Trupanion employees are currently eligible for monthly bonuses.
We want all employees to be invested in Trupanion’s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.
Benefits and Perks:
- Full medical, dental, and vision benefits at no cost to the employee
- Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)
- Five-week sabbatical after five years of employment
- Open, casual, pet-friendly, and fun office environment
- Free medical health insurance for your pet (1 dog or cat)
- Paid time off to volunteer at nonprofit organizations
- Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.
For more information about Trupanion, visit https://trupanion.com/about
Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ
Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.
We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.
Job Description
Position Summary:
US – Seattle only: This position is open to candidates in the Seattle area. You’ll work on-site at our casual, pet-friendly office five days a week.
The IT Service Desk Technician II provides advanced technical support to employees by resolving hardware, software, network, and endpoint-related issues across Windows and macOS environments. This role serves as a key escalation resource, ensuring timely issue resolution, maintaining critical IT systems and documentation, and delivering an exceptional end-user experience. The ideal candidate is a customer focused problem solver who thrives in a fast-paced environment and contributes to continuous improvement of IT services, processes, and technology initiatives.
Key Responsibilities:
- Deliver Tier II technical support for desktop, laptop, software, hardware, and network-related incidents and service requests.
- Install, configure, upgrade, and maintain end-user computing devices, operating systems, applications, and peripheral equipment.
- Accurately document incidents, resolutions, system changes, and support activities within the JIRA platform.
- Collaborate with internal IT teams to identify root causes, implement corrective actions, and enhance overall service delivery.
- Maintain high levels of employee satisfaction by providing responsive, reliable, and professional technical support.
- Perform, schedule, and monitor system alerts, work queues, back-ups, and recovery activities.
- Support mobile device management (MDM) platforms such as Intune, including device enrollment and basic configuration
- Provide support for conferencing and AV systems in meeting rooms and shared spaces
- Contribute to internal documentation and knowledge base resources
- Assist with broader IT initiatives, including system rollouts, procurement, and asset management
- Offer occasional after-hours or weekend support when needed
-
Deep Windows expertise (required), including:
- OS-level troubleshooting (BSOD, event logs, performance tuning)
- BitLocker, driver/hardware issues, and power/thermal management
Qualifications
- 4+ years of experience in help desk, desktop support, or IT support (internship or academic lab experience considered)
- Experience supporting macOS and/or Windows in a professional environment
- Familiarity with Microsoft 365 and basic Azure Active Directory functions (e.g., user management, password resets)
- Exposure to ITSM platforms such as ServiceNow or Jira Service Management
- Understanding of MDM tools; experience with Intune is a plus
- Strong communication skills with a user-focused, service-oriented mindset
- Comfort using AI tools (e.g., CoPilot, Gemini) to improve efficiency and problem-solving
- Degree in IT, Computer Science, or related field preferred (or equivalent experience); CompTIA A+ is a plus
- Strong understanding of networking fundamentals (Wi-Fi, VPN, LAN, firewalls)
Additional Information
Skills:
Advanced analytical and troubleshooting skills with the ability to identify root causes and resolve complex technical issues efficiently
Experience working in global, distributed, or multicultural organizations and supporting a diverse employee population
Proven ability to identify process improvement opportunities and contribute to service desk optimization initiatives
Strong technical documentation and knowledge management skills, including creating clear procedures and support articles
Excellent organizational and time-management skills with the ability to manage competing priorities in a fast-paced environment
Strong written and verbal communication skills with the ability to build positive relationships across technical and non-technical teams.
Compensation:
The base hourly range for this position is $33.65 - $35.33 on a full-time schedule.
Along with base compensation, Trupanion employees are currently eligible for monthly bonuses.
We want all employees to be invested in Trupanion’s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.
Benefits and Perks:
- Full medical, dental, and vision benefits at no cost to the employee
- Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)
- Five-week sabbatical after five years of employment
- Open, casual, pet-friendly, and fun office environment
- Free medical health insurance for your pet (1 dog or cat)
- Paid time off to volunteer at nonprofit organizations
- Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.
For more information about Trupanion, visit https://trupanion.com/about
Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ
Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.
We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
See All 12 Service Tech Jobs in Washington
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Find Service Tech JobsService Tech Jobs by City in Washington
Where Washington roles are concentrated, by current openings.
Service Tech Job Market in Washington
A snapshot from current Washington openings, updated as new roles post.
Who's Hiring
What Washington Employers Look For
The qualifications that appear most often in service tech jobs across Washington.
- Valid Washington State driver's license and clean driving record for field service roles
- Associate degree or technical certification in electronics, HVAC, or a related field
- Hands-on experience diagnosing and repairing mechanical or electronic equipment
- Proficiency with diagnostic tools, multimeters, and manufacturer service software
- Ability to lift equipment and work in confined or elevated spaces as needed
- Strong written communication skills for completing service reports and work orders
Service Tech Jobs in Washington: Frequently Asked Questions
How do you become a service tech in Washington?
The path depends on your specialty. HVAC service techs in Washington must hold an EPA Section 608 refrigerant certification and, for certain work, a Washington State contractor registration through the Department of Labor and Industries. Most employers also expect a certificate or associate degree from a Washington technical college such as Renton Technical College or Bellingham Technical College. For medical device or electronics roles, employer-sponsored training and manufacturer certifications typically substitute for a state credential.
Which companies hire service techs in Washington?
Employers hiring service techs in Washington right now include BIRDON, Zavtek, and Pep Boys, based on current listings on Migrate Mate as of August 2026. Washington's aerospace, healthcare, and commercial real estate sectors generate steady demand, so openings cycle through consistently rather than in seasonal bursts.
Which Washington cities have the most service tech jobs?
Seattle, Monroe, and Yakima account for the largest share of service tech openings in Washington. Seattle's dense concentration of tech campuses, hospitals, and commercial high-rises drives the volume there, while Tacoma's port-adjacent industrial base and Spokane's healthcare systems sustain strong hiring outside the primary metro.
Are there remote service tech jobs in Washington?
Yes, but they're rare. Most service tech work is hands-on and tied to a physical site, so remote roles represent a small slice of the market. About 0% of service tech openings tied to Washington are remote or hybrid as of August 2026, and those tend to be in technical support, warranty coordination, or remote diagnostics roles rather than traditional field service.
How can I get hired as a service tech in Washington with little or no experience?
The most realistic entry point is an apprenticeship or entry-level field technician assistant role, which Washington employers like Providence Health, Facilities and Operations departments at University of Washington, and regional HVAC contractors regularly post for candidates who have completed a certificate program. Renton Technical College and Lake Washington Institute of Technology run programs specifically designed to place graduates with local employers. Holding an EPA Section 608 certification before applying gives candidates a clear edge even without field hours, and moving laterally from a parts counter, facilities aide, or warehouse technician role is a common first step.
Where can I find and apply to service tech jobs in Washington?
You can find and apply to service tech jobs in Washington on Migrate Mate, which lists current openings across the state. Search the roles, find the ones that match your experience and specialty, and apply directly to each listing.
See All 12 Service Tech Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
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