Support Engineer Jobs in South Carolina
Support Engineer jobs in South Carolina are concentrated in Columbia, Charleston, and Greenville, where employers across defense contracting, financial technology, and manufacturing operations hire at every level from entry-level tier-one support to senior systems engineers. Companies like Bosch, Michelin, and SCANA Energy (now Dominion Energy South Carolina) have long-established technical operations in the state and consistently recruit support engineers to maintain complex infrastructure. The most in-demand specialties right now are IT systems support, industrial controls support, and customer-facing technical support for enterprise software. See the openings below and apply to the ones that match your experience.
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We are seeking an experienced Application Support Engineer to provide end-to-end operational and technical support for the InspectionWorks Archive (IWA) application and its associated manufacturing inspection ecosystem.
The role will support a business-critical application operating across a hybrid technology environment, including Windows-based on-premises application servers, database servers, manufacturing shop-floor workstations, data pipelines, integrated desktop applications, and cloud-hosted services.
The ideal candidate will have strong experience in L2/L3 application support, Windows environments, application and infrastructure troubleshooting, data integration, database support, production deployments, monitoring, incident/problem management, and operational documentation. The individual should be comfortable independently owning production support activities and coordinating with application owners, infrastructure teams, database teams, cybersecurity teams, and external vendors.
Key Responsibilities
1. Application Support & Maintenance
Provide Tier 2/Tier 3 production support for InspectionWorks Archive and associated inspection/review applications deployed on manufacturing shop-floor PCs.
Support Windows VM-based, on-premises application environments, including troubleshooting, configuration management, patching, maintenance, and application deployments.
Diagnose and resolve application availability, performance, connectivity, integration, and data-flow issues.
Support integrations between the inspection archival platform and other shop-floor desktop applications.
Ensure inspection data is successfully captured, processed, transferred, and archived across interconnected systems.
Support application releases, configuration changes, infrastructure changes, pipeline modifications, and database schema changes in accordance with established change-management processes.
Maintain accurate technical documentation covering system configurations, dependencies, interfaces, and integration points.
Work closely with the Product/Application Owner and application vendor for deployments, upgrades, troubleshooting, and production support.
2. Infrastructure & Hybrid Environment Support
Support application connectivity across:
Manufacturing shop-floor PCs
Windows virtual machines
On-premises application servers
On-premises database servers
Cloud-hosted services
Troubleshoot network, server, database, application, and integration-related dependencies affecting application functionality.
Coordinate with infrastructure, network, database, cloud, and cybersecurity teams to resolve cross-platform production issues.
Help maintain reliable connectivity and data movement between on-premises and cloud environments.
3. Data Pipeline Monitoring & Observability
Monitor end-to-end inspection data pipelines, including data capture, transformation, transfer, and archival.
Monitor pipeline health, throughput, processing failures, and potential bottlenecks.
Investigate missing, delayed, incomplete, or failed inspection-data transactions.
Troubleshoot data-flow issues across application, database, infrastructure, and cloud components.
Monitor relevant cloud storage utilization, including Amazon S3, where applicable.
Identify recurring operational issues and recommend improvements to monitoring, alerting, and support processes.
4. Incident, Problem & Service Management
Respond to production incidents impacting application availability, system performance, or inspection-data flow within agreed service-level targets.
Perform structured troubleshooting and drive incidents through resolution.
Perform root-cause analysis (RCA) for recurring or high-impact incidents.
Identify and implement corrective and preventive actions to reduce repeat incidents.
Engage appropriate internal support teams and/or vendors when issues require specialized expertise.
Escalate risks, blockers, and unresolved technical issues promptly to the Application Owner.
Maintain appropriate incident, problem, change, and operational records in ServiceNow.
5. Operational Support & Reporting
Execute daily, weekly, and scheduled operational activities according to established application runbooks and support schedules.
Ensure activities due on a given business day are completed by close of business.
Take end-to-end ownership of assigned activities, including coordination with interfacing technology teams.
Provide regular operational reporting covering:
Incident volumes
Open and aging issues
Data-pipeline health and throughput
S3/storage utilization
Production risks and dependencies
Upcoming releases and maintenance activities
Proactively communicate issues that may affect production operations or manufacturing users.
6. Cybersecurity & Compliance
Follow organizational cybersecurity and access-control requirements applicable to manufacturing and shop-floor systems.
Support security controls relating to:
Data in transit
Data at rest
User/system access
Application and infrastructure configuration
Ensure operational practices align with applicable manufacturing inspection-record, quality-system, security, and compliance requirements.
Coordinate with cybersecurity teams to address application vulnerabilities, remediation activities, and security-related configuration changes when required.
7. Documentation & Knowledge Management
Maintain accurate and current:
Application support runbooks
Architecture diagrams
Data-flow diagrams
Interface/integration documentation
Configuration documentation
Troubleshooting guides
Known-error and resolution documentation
Operational procedures
Document recurring issues and reusable resolutions to improve support efficiency.
Conduct knowledge-transfer sessions with internal application and support teams as required.
Required Technical Skills
Candidates should have strong hands-on experience with several of the following:
L2/L3 Application Production Support
Windows Server / Windows VM environments
Enterprise application troubleshooting
On-premises application and infrastructure support
Application deployment and release support
Database connectivity and basic database troubleshooting
SQL / database querying for troubleshooting
Application-to-database integrations
Data pipeline / interface troubleshooting
Hybrid on-premises and cloud environments
AWS / Amazon S3 exposure
Monitoring and observability
Incident, problem, change, and release management
Root-cause analysis
ServiceNow or similar ITSM platforms
Application configuration and patch management
Technical documentation and runbook creation
Preferred Skills
Experience in the following areas would be particularly valuable:
Manufacturing or shop-floor application support
Inspection, quality, manufacturing execution, or archival systems
InspectionWorks or similar industrial inspection platforms
AWS cloud services and S3 storage
Data movement between shop-floor systems and cloud platforms
Production data pipelines and file-transfer/integration mechanisms
Enterprise monitoring and alerting platforms
Relational databases and SQL troubleshooting
Windows-based client/server applications
Working with third-party application vendors
Controlled production environments governed by formal change-management processes
Professional / Behavioral Expectations
This role requires a high degree of ownership and responsiveness.
The successful candidate will be expected to:
Maintain reliable availability during approximately 8:00 AM–4:00 PM Eastern Time standard working hours.
Communicate proactively when working an alternate schedule or unavailable for an extended period.
Respond promptly to Teams messages and emails from the Application Owner and internal stakeholders.
Actively manage Outlook meeting invitations by accepting, proposing alternate times when conflicts occur, or declining with appropriate context when unavailable.
Execute scheduled operational activities on time and complete daily commitments by COB.
Take full ownership of assigned incidents, operational tasks, and technical activities through completion.
Proactively coordinate with interfacing teams rather than waiting for issues to be resolved by others.
Raise blockers or requests for assistance to the Application Owner promptly, ideally within the same business day.
Demonstrate disciplined follow-through and clear stakeholder communication.
Pay: $35.00 - $40.00 per hour
Application Question(s):
- are you a US Citizen
Work Location: In person
We are seeking an experienced Application Support Engineer to provide end-to-end operational and technical support for the InspectionWorks Archive (IWA) application and its associated manufacturing inspection ecosystem.
The role will support a business-critical application operating across a hybrid technology environment, including Windows-based on-premises application servers, database servers, manufacturing shop-floor workstations, data pipelines, integrated desktop applications, and cloud-hosted services.
The ideal candidate will have strong experience in L2/L3 application support, Windows environments, application and infrastructure troubleshooting, data integration, database support, production deployments, monitoring, incident/problem management, and operational documentation. The individual should be comfortable independently owning production support activities and coordinating with application owners, infrastructure teams, database teams, cybersecurity teams, and external vendors.
Key Responsibilities
1. Application Support & Maintenance
Provide Tier 2/Tier 3 production support for InspectionWorks Archive and associated inspection/review applications deployed on manufacturing shop-floor PCs.
Support Windows VM-based, on-premises application environments, including troubleshooting, configuration management, patching, maintenance, and application deployments.
Diagnose and resolve application availability, performance, connectivity, integration, and data-flow issues.
Support integrations between the inspection archival platform and other shop-floor desktop applications.
Ensure inspection data is successfully captured, processed, transferred, and archived across interconnected systems.
Support application releases, configuration changes, infrastructure changes, pipeline modifications, and database schema changes in accordance with established change-management processes.
Maintain accurate technical documentation covering system configurations, dependencies, interfaces, and integration points.
Work closely with the Product/Application Owner and application vendor for deployments, upgrades, troubleshooting, and production support.
2. Infrastructure & Hybrid Environment Support
Support application connectivity across:
Manufacturing shop-floor PCs
Windows virtual machines
On-premises application servers
On-premises database servers
Cloud-hosted services
Troubleshoot network, server, database, application, and integration-related dependencies affecting application functionality.
Coordinate with infrastructure, network, database, cloud, and cybersecurity teams to resolve cross-platform production issues.
Help maintain reliable connectivity and data movement between on-premises and cloud environments.
3. Data Pipeline Monitoring & Observability
Monitor end-to-end inspection data pipelines, including data capture, transformation, transfer, and archival.
Monitor pipeline health, throughput, processing failures, and potential bottlenecks.
Investigate missing, delayed, incomplete, or failed inspection-data transactions.
Troubleshoot data-flow issues across application, database, infrastructure, and cloud components.
Monitor relevant cloud storage utilization, including Amazon S3, where applicable.
Identify recurring operational issues and recommend improvements to monitoring, alerting, and support processes.
4. Incident, Problem & Service Management
Respond to production incidents impacting application availability, system performance, or inspection-data flow within agreed service-level targets.
Perform structured troubleshooting and drive incidents through resolution.
Perform root-cause analysis (RCA) for recurring or high-impact incidents.
Identify and implement corrective and preventive actions to reduce repeat incidents.
Engage appropriate internal support teams and/or vendors when issues require specialized expertise.
Escalate risks, blockers, and unresolved technical issues promptly to the Application Owner.
Maintain appropriate incident, problem, change, and operational records in ServiceNow.
5. Operational Support & Reporting
Execute daily, weekly, and scheduled operational activities according to established application runbooks and support schedules.
Ensure activities due on a given business day are completed by close of business.
Take end-to-end ownership of assigned activities, including coordination with interfacing technology teams.
Provide regular operational reporting covering:
Incident volumes
Open and aging issues
Data-pipeline health and throughput
S3/storage utilization
Production risks and dependencies
Upcoming releases and maintenance activities
Proactively communicate issues that may affect production operations or manufacturing users.
6. Cybersecurity & Compliance
Follow organizational cybersecurity and access-control requirements applicable to manufacturing and shop-floor systems.
Support security controls relating to:
Data in transit
Data at rest
User/system access
Application and infrastructure configuration
Ensure operational practices align with applicable manufacturing inspection-record, quality-system, security, and compliance requirements.
Coordinate with cybersecurity teams to address application vulnerabilities, remediation activities, and security-related configuration changes when required.
7. Documentation & Knowledge Management
Maintain accurate and current:
Application support runbooks
Architecture diagrams
Data-flow diagrams
Interface/integration documentation
Configuration documentation
Troubleshooting guides
Known-error and resolution documentation
Operational procedures
Document recurring issues and reusable resolutions to improve support efficiency.
Conduct knowledge-transfer sessions with internal application and support teams as required.
Required Technical Skills
Candidates should have strong hands-on experience with several of the following:
L2/L3 Application Production Support
Windows Server / Windows VM environments
Enterprise application troubleshooting
On-premises application and infrastructure support
Application deployment and release support
Database connectivity and basic database troubleshooting
SQL / database querying for troubleshooting
Application-to-database integrations
Data pipeline / interface troubleshooting
Hybrid on-premises and cloud environments
AWS / Amazon S3 exposure
Monitoring and observability
Incident, problem, change, and release management
Root-cause analysis
ServiceNow or similar ITSM platforms
Application configuration and patch management
Technical documentation and runbook creation
Preferred Skills
Experience in the following areas would be particularly valuable:
Manufacturing or shop-floor application support
Inspection, quality, manufacturing execution, or archival systems
InspectionWorks or similar industrial inspection platforms
AWS cloud services and S3 storage
Data movement between shop-floor systems and cloud platforms
Production data pipelines and file-transfer/integration mechanisms
Enterprise monitoring and alerting platforms
Relational databases and SQL troubleshooting
Windows-based client/server applications
Working with third-party application vendors
Controlled production environments governed by formal change-management processes
Professional / Behavioral Expectations
This role requires a high degree of ownership and responsiveness.
The successful candidate will be expected to:
Maintain reliable availability during approximately 8:00 AM–4:00 PM Eastern Time standard working hours.
Communicate proactively when working an alternate schedule or unavailable for an extended period.
Respond promptly to Teams messages and emails from the Application Owner and internal stakeholders.
Actively manage Outlook meeting invitations by accepting, proposing alternate times when conflicts occur, or declining with appropriate context when unavailable.
Execute scheduled operational activities on time and complete daily commitments by COB.
Take full ownership of assigned incidents, operational tasks, and technical activities through completion.
Proactively coordinate with interfacing teams rather than waiting for issues to be resolved by others.
Raise blockers or requests for assistance to the Application Owner promptly, ideally within the same business day.
Demonstrate disciplined follow-through and clear stakeholder communication.
Pay: $35.00 - $40.00 per hour
Application Question(s):
- are you a US Citizen
Work Location: In person
See All 20 Support Engineer Jobs in South Carolina
Find roles in South Carolina that match your experience and apply in just a few clicks.
Find Support Engineer JobsSupport Engineer Jobs by City in South Carolina
Where South Carolina roles are concentrated, by current openings.
Support Engineer Job Market in South Carolina
A snapshot from current South Carolina openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Manufacturing
What South Carolina Employers Look For
The qualifications that appear most often in support engineer jobs across South Carolina.
- Bachelor's degree in computer science, information technology, or a related technical field
- Hands-on experience troubleshooting hardware, software, or network systems in a professional environment
- Proficiency with ticketing and incident management platforms such as ServiceNow or Jira
- Strong written and verbal communication skills for working with end users and technical teams
- Relevant industry certifications such as CompTIA A+, Network+, or Microsoft certifications preferred
- Ability to work on-site at South Carolina facilities and participate in on-call rotation schedules
Support Engineer Jobs in South Carolina: Frequently Asked Questions
How do you become a support engineer in South Carolina?
Most support engineer roles in South Carolina require at least an associate or bachelor's degree in information technology, computer science, or engineering technology, with no state-issued license required for the general role. Employers in the state's defense and manufacturing sectors often look for candidates with CompTIA certifications or vendor-specific credentials from Microsoft or Cisco. Building hands-on experience through internships at South Carolina technical colleges or co-op programs at the state's major industrial employers strengthens a candidate's profile considerably.
Which companies hire support engineers in South Carolina?
South Carolina support engineer roles are posted by Lockheed Martin, Amazon, and SAS and others right now, based on current listings on Migrate Mate as of November 2026. The state's mix of automotive manufacturing, defense systems, and financial services creates steady demand across both large enterprise employers and mid-size technology contractors.
Which South Carolina cities have the most support engineer jobs?
Greenville, Columbia, and Anderson lead South Carolina for support engineer openings. Columbia's concentration of state government agencies, defense contractors, and financial institutions drives its volume, while Charleston's growing technology corridor and port-adjacent logistics operations fuel demand there, and Greenville's automotive and advanced manufacturing base anchors hiring in the Upstate region.
Are there remote support engineer jobs in South Carolina?
Yes, and they make up a meaningful share of the market, since much of the work involves managing systems and supporting users remotely. About 14% of support engineer openings tied to South Carolina are remote or hybrid as of November 2026, reflecting demand from financial technology firms and software companies that operate statewide. Roles tied to on-site hardware, industrial controls, or government-cleared environments are typically required to be in person.
How can I get hired as a support engineer in South Carolina with little or no experience?
The most realistic entry path is through a tier-one help desk or IT support specialist role, which large South Carolina employers like state agencies and healthcare systems use as a pipeline for more senior support engineers. Greenville Technical College and Midlands Technical College both offer applied IT programs with employer partnerships that lead to entry roles. A CompTIA A+ certification combined with even a short internship gives a candidate a meaningful edge when applying to South Carolina's manufacturing and financial services employers.
Where can I find and apply to support engineer jobs in South Carolina?
You can find and apply to support engineer jobs in South Carolina on Migrate Mate, which lists current openings tied to the state. Search the listings to find roles that match your experience level and specialization, then apply directly to the ones that fit. No sign-up is needed to see the openings.
See All 20 Support Engineer Jobs in South Carolina
Find roles in South Carolina that match your experience and apply in just a few clicks.
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