Technical Representative Jobs in Virginia
Technical Representative jobs in Virginia are concentrated in Northern Virginia, Richmond, and Hampton Roads, where defense contractors, federal agencies, and technology firms drive steady demand for field-level expertise. Leidos, General Dynamics, and Northrop Grumman all maintain a durable presence in the state and regularly hire technical representatives across systems integration, network infrastructure, and government solutions. Openings range from entry-level support roles to senior customer-facing positions, and the Northern Virginia corridor in particular ranks among the most active markets in the mid-Atlantic region. See the openings below and apply to the ones that match your experience.
Find Technical Representative JobsOverview
Showing 5 of 9+ Technical Representative jobs
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
As a Technical Support Representative, you will be working in a positive cultural environment, working through timely technical responses to inquiries from CVS store employees, pharmacy, and Minute Clinic employees regarding solving, diagnosing, and resolving problems for the stores on Hardware, Pharmacy, Point of Sale systems, Minute Clinic and Photo. Reporting to the Manager of Technical Support, this role requires a detailed knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues. Related online knowledge articles are used for troubleshooting; incidents are supervised in a case tracking system. The main responsibility of this employee is to take live troubleshooting calls daily. This candidate must deliver outstanding customer service in a timely, efficient manner, with a shown dedication to 1st call resolution and overall customer happiness.
Work from home options are available. You must have a quiet, private work area with a closed door. You must arrange dependent and child-care, as if you were onsite. You must have a secure internet connection with a speed of 150 mbps to work from home. If your internet or power gets interrupted and you are not able to fix the connection problem in a timely manner you will need to come into the call center to finish your shift, you are to arrive no longer than an hour after your connection was interrupted. You may also come into the call center to work if you prefer to work onsite.
Key Responsibilities:
Document problems, complete problem tickets, and request information in the support tools.
Maintain knowledge with accurate up-to-date information relating to current policies, procedures, and troubleshooting techniques.
Effectively manages call workload.
Provide outstanding customer support by analyzing, diagnosing, and resolving problems and requests within service level agreements.
Collaborate well in a team environment.
The full-time employee will work 5 days a week and must be able to work one weekend shift a week.
Required Qualifications:
6 months of technical and/or call center experience
Preferred Qualifications:
Experience in a help desk/call center environment providing technical support in a retail environment.
Experience using computer hardware and software applications.
Education:
High School Diploma or GED required or 2 years equivalent experience.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$17.00 - $34.15This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 08/19/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
As a Technical Support Representative, you will be working in a positive cultural environment, working through timely technical responses to inquiries from CVS store employees, pharmacy, and Minute Clinic employees regarding solving, diagnosing, and resolving problems for the stores on Hardware, Pharmacy, Point of Sale systems, Minute Clinic and Photo. Reporting to the Manager of Technical Support, this role requires a detailed knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues. Related online knowledge articles are used for troubleshooting; incidents are supervised in a case tracking system. The main responsibility of this employee is to take live troubleshooting calls daily. This candidate must deliver outstanding customer service in a timely, efficient manner, with a shown dedication to 1st call resolution and overall customer happiness.
Work from home options are available. You must have a quiet, private work area with a closed door. You must arrange dependent and child-care, as if you were onsite. You must have a secure internet connection with a speed of 150 mbps to work from home. If your internet or power gets interrupted and you are not able to fix the connection problem in a timely manner you will need to come into the call center to finish your shift, you are to arrive no longer than an hour after your connection was interrupted. You may also come into the call center to work if you prefer to work onsite.
Key Responsibilities:
Document problems, complete problem tickets, and request information in the support tools.
Maintain knowledge with accurate up-to-date information relating to current policies, procedures, and troubleshooting techniques.
Effectively manages call workload.
Provide outstanding customer support by analyzing, diagnosing, and resolving problems and requests within service level agreements.
Collaborate well in a team environment.
The full-time employee will work 5 days a week and must be able to work one weekend shift a week.
Required Qualifications:
6 months of technical and/or call center experience
Preferred Qualifications:
Experience in a help desk/call center environment providing technical support in a retail environment.
Experience using computer hardware and software applications.
Education:
High School Diploma or GED required or 2 years equivalent experience.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$17.00 - $34.15This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 08/19/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
See All 9 Technical Representative Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find Technical Representative JobsTechnical Representative Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
Technical Representative Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring
What Virginia Employers Look For
The qualifications that appear most often in technical representative jobs across Virginia.
- Bachelor's degree in engineering, computer science, or a closely related technical field
- Demonstrated ability to explain complex technical products to non-technical customers
- Minimum two years of experience in a technical sales, support, or field engineering role
- Active DoD security clearance or eligibility to obtain one, required by many Virginia defense contractors
- Proficiency with CRM platforms and technical documentation tools such as Salesforce or Confluence
- Willingness to travel to customer sites within Virginia and the broader mid-Atlantic region
Technical Representative Jobs in Virginia: Frequently Asked Questions
How do you become a technical representative in Virginia?
Most Virginia employers require a bachelor's degree in an engineering, computer science, or applied science discipline as the baseline qualification. Virginia does not issue a state-specific license for general technical representatives, but roles tied to defense or federal work often require a DoD security clearance processed through the Defense Counterintelligence and Security Agency. Candidates who add vendor certifications in relevant platforms, such as Cisco, AWS, or Salesforce, move to the front of most hiring queues in the state.
Which companies hire technical representatives in Virginia?
Virginia technical representative roles are posted by Disabled Veteran Solutions, CVS Health, and Cellebrite and others right now, based on current listings on Migrate Mate as of August 2026. Northern Virginia's dense concentration of defense primes and federal IT contractors makes it the single largest source of ongoing demand in the state.
Which Virginia cities have the most technical representative jobs?
Virginia, Tysons, and Ashland account for the largest share of technical representative openings in Virginia. Northern Virginia's proximity to the Pentagon and major federal agencies anchors demand there, Richmond draws openings from corporate headquarters and state government technology programs, and Hampton Roads benefits from a large military and naval installation base that keeps contractor hiring active year-round.
Are there remote technical representative jobs in Virginia?
Yes, but they are less common than in purely desk-based fields, because the role frequently requires on-site product demonstrations, system installations, or customer visits. About 83% of technical representative openings tied to Virginia are remote or hybrid as of August 2026, which reflects the hands-on nature of much of the work. Pre-sales and inside technical support positions are the most likely to offer fully remote arrangements.
How can I get hired as a technical representative in Virginia with little or no experience?
The most realistic entry path is a junior technical support or associate field engineer role, which large Virginia defense and IT firms such as Leidos and General Dynamics post specifically for candidates early in their careers. Completing a relevant vendor certification, such as CompTIA A+ or an AWS Cloud Practitioner credential, before applying gives an immediate edge. Lateral moves from adjacent roles like help desk analyst, solutions analyst, or inside sales representative are a common bridge into technical representative work across the state.
Where can I find and apply to technical representative jobs in Virginia?
You can find and apply to technical representative jobs in Virginia on Migrate Mate, which lists current Virginia openings. Search the listings to find roles that match your background and apply directly to the ones that fit.
See All 9 Technical Representative Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find Technical Representative Jobs