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PRIMARY RESPONSIBILITIES - OTHER DUTIES MAY BE ASSIGNED

• Perform daily truck building and routing using Pin Routes or equivalent
• Apply Freight costs per customer, including stone hauling rates, to orders accurately
• Assign carriers, haulers or internal drivers based on cost and availability
• Verify the completion or complete load confirmations with carriers and brokers
• Optimize routes based on cart recoveries, mileage and customer windows
• Manage Freight Program: negotiate carrier contracts, set freight rates, and ensure costs are applied per customer (including stone hauling)
• Liaise with other departments to align shipping with sales and operations
• Handle escalated service failures or disputes with carriers/haulers
• Working with the Traffic Manager, review and renew contracts for next season with RFP, Brokers and Carriers
• Determine billable rates for third-party trucking services
• Foster strong communication with other Willoway departments to ensure efficient transportation needs
• Work with software providers (Lakeshore, PinRoutes, etc.)
• Act as a liaison between sales, customers, dispatching dock personnel, carriers and brokers
• Oversee Lakeshore Logistics RFP process and review contracts with carriers. Work with the Traffic Manager to do so
• Oversee truck routing and scheduling
• Oversee the Traffic Administrative Assistant duties and position. Responsible for annual performance review

OTHER RESPONSIBILITIES

• Review and Manage KPI’s pertaining to freight, routing, etc.
• Conduct Carrier hauling performance reviews

TRAINING & BACKUP RESPONSIBILITIES:

• Serve as a backup for the Administrative Assistant and Traffic Operations Supervisor in their absence, ensuring continuity of operations

ADDITIONAL RESPONSIBILITIES:

• Accountability – Lead by example with the Winning with Accountability mindset (Clarity, Specificity, Ownership, Sharing). Hold all direct reports accountable for meeting expectations and timelines
• Safety – Foster a culture of safety at all levels of the company by continuously creating, improving, implementing, and enforcing safety policies and procedures
• GGOB – Communicate effectively and establish credibility throughout the organization on GGOB principles and open book management. Coach direct reports on financial literacy, strategic direction of the company. Continue to develop a positive culture
• Brand Harmony – Develop, build, and support internal and external Brand Harmony creating the ultimate customer experience at every touchpoint

SKILLS:

• Working knowledge of Microsoft Office
• ERP handling and function
• Analytical skillset
• Effective problem solving

KNOWLEDGE:

• Microsoft Office products
• FileMaker Data Base
• Great Plains Data Base

ABILITIES:

• Strong interpersonal skills – ability to communicate well in both written and verbal form
• Able to navigate and execute several functions at once while maintaining accuracy
• Skilled at balancing and executing several competing priorities simultaneously
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Strong organizational and time management skills
• Detail oriented

EDUCATION and/or EXPERIENCE

3-5 years related experience and/or training; or equivalent combination of education and experience

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry

WORK ENVIRONMENT

Office 100%

WORK SCHEDULE

Schedule start and stop times will vary based on Season

• Spring, 50+ hours per week, possible weekend work
• Summer and Fall, 40-50 hours per week
• Winter, about 40 hours per week

Average hours worked per year: 2200

HOURLY RATE RANGE $29 - $31 Based on Experience

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Willoway Nurseries is proud to have a Drug Free Workplace Safety Program

Note that marijuana became legal in Ohio in 2016 for medical use. However, Willoway Nurseries, Inc. Drug Free Safety Policy does not recognize medical or recreational marijuana as acceptable in the workplace, regardless of whether the employee has a prescription or not. The presence of THC will still be considered a positive test result. This mirrors Federal law, which does not recognize marijuana as legal, as the laws are written and voted on at the State level.