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About this opportunity:

Are you a hands-on professional with a knack for field service management? Ericsson may have the perfect opening for you that helps you amplify your skills while propelling our business forward. As a Field Services professional at Ericsson, you'll play a pivotal role in the coordination, management, and execution of field service activities. You will support our Operations and Engineering units when onsite activities are required, ensuring that our services are continuously available and are performing to the Service Level Agreement (SLA) standards. As a local job role, your field site will be your primary workspace where you will coordinate the activities of the various operations functions and some SIP functions, mainly as a result of engineering or deployment assignments. Your commitment to upholding Project OHS requirements is critical to this role.

What you will do:

- Execute corrective maintenance activities.
- Conduct visual inspections of the workspace for safety issues.
- Prepare site-specific risk assessments and ensure all PPE is appropriately utilized at all times.
- Manage interaction with onsite landlords, site environment preservation and general site maintenance.
- Update site information and report on incidents and near misses promptly in the relevant tool.
- Supervise third party activities and intervene in any unsafe behavior.
- Handle activation/deactivation of on-site services.
- Collect optimization data and execute preventative maintenance.
- Coordinate spare parts handling logistics, update inventory database, and manage spare part interface.
- Manage site access permissions, enforce security rules, and escalate any security incidents.
- Adhere to the MS OHS framework and conduct safety audits.

The skills you bring:

- Occupational health and safety.
- Physical Site Access Management.
- Site Handler.
- Service Activation/Deactivation On-site.
- MS TOP.
- Spare part handling.
- Site Facility Management.
- Preventive Maintenance.
- Workplace Safety.
- Work Order.
- Third Party Supervision.
- Systems Integration.
- Knowledge Sharing and Collaboration Skills.
- FO operations and maintenance.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.americas@ericsson.com.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: USA, Ohio

Job details: Field Services

Job Stage: Job Stage 1

Primary Recruiter: Maria Jessica Ponce

Hiring Manager: Kevin Obrien

Compensation and Benefits at Ericsson

At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

Your Pay

The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.

The salary range for this position is
- LOCATION: $38,500.00 - $50,400.00

Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.

Your Health

Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.

Your Financial Security

We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson’s full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.

Your Time

Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Additional Benefits

Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.