Field Service Coordinator Jobs in USA with Visa Sponsorship
Field Service Coordinator roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree in a directly related field such as engineering, operations management, or supply chain. Employers in industrial equipment, medical devices, and utilities actively file Labor Condition Applications for this title.
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The Field Service Coordinator (Care Coach 1) assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Service Coordinator work assignments are often straightforward and of moderate complexity. This role involves meeting members in their location, spending quality time assessing their needs and barriers and then connecting our members with quality services to promote their ultimate well-being and drive health outcomes.
Responsibilities
- Administer initial and ongoing long-term services and support (LTSS) related assessments through person-centered thinking approaches.
- Contacts members both telephonically and/or in-person to establish goals and priorities, evaluate resources, develop plan of care and identify LTSS providers and community partnerships to provide a combination of services and supports that best meet the needs and goals of member and caregiver through person centered thinking approaches.
- Development and continuous modification of Service Plan and involve applicable members of the care team in care planning (Informal caregiver coach, PCP, etc.)
- Support members through navigation of their LTSS and related environmental and social needs. Utilize available information pertaining to member to prevent the need for administration of duplicative assessments.
- Focuses on supporting members and/or caregivers in accessing long term services and support, social, housing, educational and other services, regardless of funding sources to meet their needs.
- Assisting members in maintaining Medicaid eligibility.
- Collaborate with Medical Director/Geriatrician/Care Coordinator as deemed necessary to ensure cohesive, holistic service delivery and support positive member outcomes.
Use your skills to make an impact
Required Qualifications
- Bachelor's degree in health and human services field
- 2 or more years of related experience
- Knowledge of Microsoft Office Word and Excel
- Exceptional verbal/written communication and interpersonal skills
- Ability to use a variety of electronic information applications/software programs
- This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
- This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher
- Must have a separate room with a locked door that can be used as a home office to ensure continuous privacy while you work
Preferred Qualifications
- Prior experience with Medicare & Medicaid recipients
- Previous experience with electronic case note documentation and experienced with documenting in multiple computer applications/systems
- Experience with health promotion, coaching and wellness
- Knowledge of community health and social service agencies and additional community resources
Additional Information
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$53,700 - $72,600 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Become a part of our caring community
The Field Service Coordinator (Care Coach 1) assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Service Coordinator work assignments are often straightforward and of moderate complexity. This role involves meeting members in their location, spending quality time assessing their needs and barriers and then connecting our members with quality services to promote their ultimate well-being and drive health outcomes.
Responsibilities
- Administer initial and ongoing long-term services and support (LTSS) related assessments through person-centered thinking approaches.
- Contacts members both telephonically and/or in-person to establish goals and priorities, evaluate resources, develop plan of care and identify LTSS providers and community partnerships to provide a combination of services and supports that best meet the needs and goals of member and caregiver through person centered thinking approaches.
- Development and continuous modification of Service Plan and involve applicable members of the care team in care planning (Informal caregiver coach, PCP, etc.)
- Support members through navigation of their LTSS and related environmental and social needs. Utilize available information pertaining to member to prevent the need for administration of duplicative assessments.
- Focuses on supporting members and/or caregivers in accessing long term services and support, social, housing, educational and other services, regardless of funding sources to meet their needs.
- Assisting members in maintaining Medicaid eligibility.
- Collaborate with Medical Director/Geriatrician/Care Coordinator as deemed necessary to ensure cohesive, holistic service delivery and support positive member outcomes.
Use your skills to make an impact
Required Qualifications
- Bachelor's degree in health and human services field
- 2 or more years of related experience
- Knowledge of Microsoft Office Word and Excel
- Exceptional verbal/written communication and interpersonal skills
- Ability to use a variety of electronic information applications/software programs
- This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
- This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher
- Must have a separate room with a locked door that can be used as a home office to ensure continuous privacy while you work
Preferred Qualifications
- Prior experience with Medicare & Medicaid recipients
- Previous experience with electronic case note documentation and experienced with documenting in multiple computer applications/systems
- Experience with health promotion, coaching and wellness
- Knowledge of community health and social service agencies and additional community resources
Additional Information
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$53,700 - $72,600 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
See all 426+ Field Service Coordinator Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Field Service Coordinator roles.
Get Access To All JobsTips for Finding Visa Sponsorship as a Field Service Coordinator
Align your degree to the role
H-1B eligibility hinges on a direct connection between your degree field and the coordinator role. A degree in mechanical engineering or operations management strengthens your case far more than a general business credential when USCIS evaluates specialty occupation.
Search LCA filings by industry sector
Field Service Coordinator LCAs cluster in industrial equipment, medical device, and utility companies. Pull OFLC public disclosure data filtered by job title to identify which sectors file consistently, then target those employers before applying.
Verify prevailing wage before negotiating
Your employer's LCA must certify a wage at or above the DOL prevailing wage for your location and role. Run the OFLC Wage Search for your metro area before salary discussions so you understand the floor they're legally required to meet.
Use Migrate Mate to find verified sponsors
Target employers with confirmed LCA filing history for field service roles rather than guessing from job postings. Migrate Mate lists U.S. employers with verified sponsorship history, searchable by role and city, so your applications go to realistic prospects.
Prepare field certification documentation early
Many Field Service Coordinator roles require OEM-specific or vendor certifications alongside your degree. Gather these documents before an offer comes through, since your employer will need them to support the specialty occupation argument in the I-129 petition.
Confirm the employer files before accepting
Once you receive an offer, ask HR directly whether the company has filed H-1B petitions before and whether they use an immigration attorney. First-time filers face longer timelines and higher RFE risk, which affects your start date planning significantly.
Frequently Asked Questions
Does a Field Service Coordinator role qualify as a specialty occupation for H-1B purposes?
It depends on how the employer defines the position. If the job description requires at least a bachelor's degree in a specific field like engineering, operations management, or supply chain, it can qualify. Generic coordinator roles that accept any degree, or no degree at all, are more likely to receive a Request for Evidence from USCIS challenging specialty occupation status.
Which visa types realistically cover Field Service Coordinator positions?
H-1B is the primary path for most nationalities. Australian citizens can pursue the E-3 visa, which has no lottery and a cap that has never been exhausted. Chilean nationals may use the H-1B1 visa and Singaporean nationals have their own H-1B1 allocation. TN visa status is not applicable to Field Service Coordinator roles, as the position does not appear on the USMCA profession list.
What degree background do employers typically require for sponsored Field Service Coordinator roles?
Employers supporting H-1B sponsorship for this title most often require a bachelor's degree in mechanical engineering, electrical engineering, industrial engineering, or operations management. Some employers in medical device or software sectors accept computer science or biomedical engineering. A degree in a non-technical field makes it harder for the employer to argue specialty occupation to USCIS.
How do I find Field Service Coordinator employers who actively sponsor visas?
Migrate Mate shows employers with verified LCA filing history for field service roles, searchable by city and job type, so you can focus your applications on companies that have sponsored before rather than applying broadly and hoping.
Can I transfer my H-1B to a new Field Service Coordinator employer mid-status?
Yes. If you're already in H-1B status, a new employer can file a transfer petition and you can start working once that petition is filed, without waiting for approval. The new employer must file a fresh LCA with DOL certifying prevailing wage compliance for your new work location, since Field Service Coordinators often work across multiple sites.
What is the prevailing wage requirement for sponsored Field Service Coordinator jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.