Account Associate Jobs in Hawaii
Account Associate jobs in Hawaii are steadily active, concentrated in financial services, insurance, hospitality, and healthcare administration, with openings ranging from entry-level client support to senior relationship management. Honolulu accounts for the bulk of hiring, followed by smaller but consistent activity in Kailua-Kona and Kahului, where First Hawaiian Bank, HMSA, and Aloha United Way maintain ongoing account and client-facing teams. The most in-demand specialties are insurance account servicing, commercial banking support, and healthcare account coordination. Scan the live roles below and apply to whichever ones fit.
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Job Description
Position: Associate Account Manager
Location: Honolulu, California, Washington: Must be able to work on Hawaii time zone
About Acrisure:
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Job Summary:
Processing daily service requests while adhering to our department policies, workflows & procedures is the core responsibility of this position. We look for team members to embrace our philosophies/culture and who can identify and seek out opportunities to enhance the experience of clients and fellow team members.
Acrisure is the fastest-growing insurance brokerage firm in the U.S. with over 600 Agency Partner locations globally. We are a committed network of entrepreneurs dedicated to providing specialty insurance programs, risk management services, and unique products for an ever-growing market. Our team is comprised of innovative, talented individuals who are the driving force of the success we have experienced and continue to achieve in this fast-paced industry.
Processing daily service requests while adhering to our department policies, workflows & procedures is the core responsibility of this position. We look for team members to embrace our philosophies/culture and who can identify and seek out opportunities to enhance the experience of clients and fellow team members.
Essential Duties and Responsibilities:
- Assist our Commercial Account Managers with various service requests, for example, taking customer service calls, emails, etc. to obtain information for endorsements, claim reporting and follow-ups, billing questions, audits, certificates, cancellations, and reinstatements, including processing in EPIC.
- Assist our Commercial Account Managers with their renewals by obtaining renewal requirements from the carrier/broker, obtaining renewal updates/apps from the insured (using Indio), creating draft renewal presentations, obtaining finance agreements, creating dummy invoices, entering WC submissions online with carriers for marketing (when needed), and creating draft renewal emails for the AM to send to the insured.
- Policy checking of WC policies (using EPIC policy check feature)
- Issue certificates/EPIs through EPIC and CSR24 as needed
- Obtain quotes for limit increases, AI forms, etc. when needed for certificates
- Claims-enter in EPIC, submit to the carrier, follow up/document file & set to AM per instructions
This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.
Competencies:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Active Listening (giving full attention to what other people are saying, taking time to understand the points being made and asking appropriate questions)
- Professional correspondence (clear, concise, and without errors) with internal and external to obtain or provide information
- Speaking (conveying information clearly and effectively) and Group Presentation
- Appropriate Communication – the ability to make wise decisions related to what, who, and how to communicate when dealing with confidential or sensitive situations
- Writing (considering the style of the recipient when drafting letters, emails, PowerPoint presentations, etc.; using proper spelling, grammar and punctuation is important)
- Critical Thinking (using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems)
- Time Management (managing one's own time and respecting the time of others)
- Prompt response to all email and voicemail correspondence
- Document EPIC using clear, concise wording/notes, such that if another person were to go into an activity, they would easily know what had happened and what needs to happen next, thus providing seamless concierge service to our internal and external clients.
Education and/or Experience:
- Minimum of a High School Diploma
- Property/Casualty license
Technology Skills:
- PC Computer (including strong typing skills)
- EPIC Agency Management System (preferred)
- Microsoft Word, Outlook, including Quick Parts, Excel
- Microsoft Internet Explorer/Chrome/Firefox
- Company Online Rating/Service Sites (helpful but not required)
Pay Details:
The base compensation range for this position is $28 - $34. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
… and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.
Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.
Job Description
Position: Associate Account Manager
Location: Honolulu, California, Washington: Must be able to work on Hawaii time zone
About Acrisure:
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Job Summary:
Processing daily service requests while adhering to our department policies, workflows & procedures is the core responsibility of this position. We look for team members to embrace our philosophies/culture and who can identify and seek out opportunities to enhance the experience of clients and fellow team members.
Acrisure is the fastest-growing insurance brokerage firm in the U.S. with over 600 Agency Partner locations globally. We are a committed network of entrepreneurs dedicated to providing specialty insurance programs, risk management services, and unique products for an ever-growing market. Our team is comprised of innovative, talented individuals who are the driving force of the success we have experienced and continue to achieve in this fast-paced industry.
Processing daily service requests while adhering to our department policies, workflows & procedures is the core responsibility of this position. We look for team members to embrace our philosophies/culture and who can identify and seek out opportunities to enhance the experience of clients and fellow team members.
Essential Duties and Responsibilities:
- Assist our Commercial Account Managers with various service requests, for example, taking customer service calls, emails, etc. to obtain information for endorsements, claim reporting and follow-ups, billing questions, audits, certificates, cancellations, and reinstatements, including processing in EPIC.
- Assist our Commercial Account Managers with their renewals by obtaining renewal requirements from the carrier/broker, obtaining renewal updates/apps from the insured (using Indio), creating draft renewal presentations, obtaining finance agreements, creating dummy invoices, entering WC submissions online with carriers for marketing (when needed), and creating draft renewal emails for the AM to send to the insured.
- Policy checking of WC policies (using EPIC policy check feature)
- Issue certificates/EPIs through EPIC and CSR24 as needed
- Obtain quotes for limit increases, AI forms, etc. when needed for certificates
- Claims-enter in EPIC, submit to the carrier, follow up/document file & set to AM per instructions
This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.
Competencies:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Active Listening (giving full attention to what other people are saying, taking time to understand the points being made and asking appropriate questions)
- Professional correspondence (clear, concise, and without errors) with internal and external to obtain or provide information
- Speaking (conveying information clearly and effectively) and Group Presentation
- Appropriate Communication – the ability to make wise decisions related to what, who, and how to communicate when dealing with confidential or sensitive situations
- Writing (considering the style of the recipient when drafting letters, emails, PowerPoint presentations, etc.; using proper spelling, grammar and punctuation is important)
- Critical Thinking (using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems)
- Time Management (managing one's own time and respecting the time of others)
- Prompt response to all email and voicemail correspondence
- Document EPIC using clear, concise wording/notes, such that if another person were to go into an activity, they would easily know what had happened and what needs to happen next, thus providing seamless concierge service to our internal and external clients.
Education and/or Experience:
- Minimum of a High School Diploma
- Property/Casualty license
Technology Skills:
- PC Computer (including strong typing skills)
- EPIC Agency Management System (preferred)
- Microsoft Word, Outlook, including Quick Parts, Excel
- Microsoft Internet Explorer/Chrome/Firefox
- Company Online Rating/Service Sites (helpful but not required)
Pay Details:
The base compensation range for this position is $28 - $34. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
… and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.
Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.
See All 10 Account Associate Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
Find Account Associate JobsAccount Associate Jobs by City in Hawaii
Where Hawaii roles are concentrated, by current openings.
Account Associate Job Market in Hawaii
A snapshot from current Hawaii openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Insurance
What Hawaii Employers Look For
The qualifications that appear most often in account associate jobs across Hawaii.
- Associate or bachelor's degree in business, finance, or a related field required
- One or more years of client-facing account management or customer service experience
- Proficiency in CRM platforms such as Salesforce or Microsoft Dynamics
- Strong written and verbal communication skills for client correspondence and reporting
- Ability to manage multiple accounts and prioritize competing deadlines independently
- Familiarity with Hawaii's insurance or financial services regulatory environment preferred
Account Associate Jobs in Hawaii: Frequently Asked Questions
How do you become a account associate in Hawaii?
Most account associate roles in Hawaii require at minimum an associate degree, though a bachelor's degree in business, finance, or marketing is increasingly standard among employers like banks and insurance carriers. Candidates moving into insurance account work should be aware that Hawaii's Insurance Division oversees producer licensing, and some employers expect or sponsor that credential. Building familiarity with Hawaii's dominant industries, particularly financial services, hospitality, and healthcare, strengthens a candidacy considerably.
Which companies hire account associates in Hawaii?
Hawaii account associate roles are posted by State Farm, Acrisure, and Applied Medical and others right now, based on current listings on Migrate Mate as of November 2026. Hawaii's concentrated economy means large financial institutions, regional insurance carriers, and healthcare organizations account for a disproportionate share of openings compared to most mainland states.
Which Hawaii cities have the most account associate jobs?
Honolulu, Hilo, and Lihue have the most account associate openings in Hawaii right now. Honolulu dominates because it is home to the state's major financial institutions, insurance headquarters, and healthcare networks, while activity in Kailua-Kona and Kahului reflects the tourism and hospitality industries that anchor those communities and generate steady client-services demand.
How can I get hired as a account associate in Hawaii with little or no experience?
The most realistic entry path is a customer service or administrative support role at a Hawaii bank, insurance office, or healthcare organization, then lateral movement into an account associate position once you understand the client base. First Hawaiian Bank and Bank of Hawaii both run structured new-hire programs that move candidates from teller or service-rep roles into relationship and account functions. A Hawaii insurance producer license, even if not required on day one, signals commitment and gives you a practical edge with insurance-sector employers across the islands.
Where can I find and apply to account associate jobs in Hawaii?
You can find and apply to account associate jobs in Hawaii on Migrate Mate, which lists current Hawaii openings from employers actively hiring right now. Search the listings, find roles that match your background and location preference, and apply directly to the ones that fit.
See All 10 Account Associate Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
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