City University of New York Visa Sponsorship Jobs USA
City University of New York is one of the largest public university systems in the United States, spanning more than 20 campuses across New York City. CUNY has a history of sponsoring international faculty, researchers, and professional staff, making it a legitimate target for job seekers pursuing Green Card and other visa pathways in higher education.
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Get Access To All JobsIT Support Assistant (Multiple Vacancies)
GENERAL DUTIES
I.T. Support Assistants support routine operations and problem resolution of computing and/or communications functions at a College or Unit. They work in technical support, applications development, operations, help desk, and similar environments, as well as in the field where equipment may be located.
Work tasks include:
- Operating, transporting, adjusting, and installing/configuring computing and related equipment
- Communicating with technology users and staff to understand, identify, document and resolve problems
- Performing simple repairs to computing and related equipment.
This job is in CUNY's Classified Civil Service. The full specification is available on our web site at http://www.cuny.edu/about/administration/offices/hr/classified-civil-service/ccsjobs/
CONTRACT TITLE
IT Support Assistant
FLSA
Non-exempt
CAMPUS SPECIFIC INFORMATION
“At Baruch College we believe that student success is everyone’s responsibility”
The Service Desk Technician is responsible for providing first-level technical support to end-users across the College. This role involves troubleshooting hardware, software, and network issues, resolving service requests, and ensuring timely and effective communication with users. The technician serves as the primary point of contact for IT-related inquiries and works to maintain high levels of customer satisfaction by resolving problems efficiently and providing support.
General Work Task:
- Respond to incoming service requests via phone, ticketing system, or walk-ins.
- Oversee the lifecycle of service requests and incidents in ServiceNow, including tracking, routing, updating, and resolution.
- Diagnose and resolve technical issues related to desktops, laptops, mobile devices (iOS/Android), and peripherals.
- Support campus-specific applications such as learning management systems (e.g., Brightspace), student information systems, and email platforms.
- Troubleshoot and resolve issues related to Windows and macOS operating systems.
- Install, configure, and maintain software applications and system updates.
- Support and troubleshoot network printers and multifunction devices.
- Assist with user account management, permissions, and access control.
- Diagnose and resolve hardware, software, and connectivity issues.
- Maintain accurate documentation of issues, solutions, and procedures to ensure consistency and effectiveness.
- Collaborate with other IT team members to escalate and resolve complex issues.
- Support remote users via remote desktop tools and mobile device management (MDM) platforms.
MINIMUM QUALIFICATIONS
- High School Diploma, G.E.D., or equivalent
- Eighteen months of related full-time work experience or equivalent, such as completion of eighteen college credits in Information Technology
- Demonstrated English Language proficiency
- A Motor Vehicle Driver's license, valid in New York State, may be required for some, but not all positions.
PREFERRED QUALIFICATIONS
- Proven experience in technical support or a similar IT support role.
- Proficiency in supporting Windows 11 and macOS environments.
- Familiarity with mobile device platforms (iOS, Android) and MDM tools.
- Working understanding of TCP/IP networking, DNS, DHCP, and VPN.
- Basic knowledge of server environments (Windows Server, Active Directory).
- Experience with ticketing systems and remote support tools.
- Excellent problem-solving and communication skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Customer-focused mindset with a commitment to service excellence.
- Patience and empathy, proactive, and technically curious.
- Good written, oral, and interpersonal communication skills.
- Ability to be a team player and proactive problem solver.
- Ability to multi-task and manage time efficiently.
- Well-organized and detail oriented.
COMPENSATION
- New Hire: $44,746*
-
Incumbent: $50,564
-
This amount reflects a 13% salary suppression in effect for the first 24 months of employment only.
BENEFITS
CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.
HOW TO APPLY
Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information. Candidates must attach a resume and cover letter.
CLOSING DATE
May 28, 2026.
JOB SEARCH CATEGORY
CUNY Job Posting: Information Technology/Technical
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID: 32237
Location: Baruch College
Job Type: Full-Time
IT Support Assistant (Multiple Vacancies)
GENERAL DUTIES
I.T. Support Assistants support routine operations and problem resolution of computing and/or communications functions at a College or Unit. They work in technical support, applications development, operations, help desk, and similar environments, as well as in the field where equipment may be located.
Work tasks include:
- Operating, transporting, adjusting, and installing/configuring computing and related equipment
- Communicating with technology users and staff to understand, identify, document and resolve problems
- Performing simple repairs to computing and related equipment.
This job is in CUNY's Classified Civil Service. The full specification is available on our web site at http://www.cuny.edu/about/administration/offices/hr/classified-civil-service/ccsjobs/
CONTRACT TITLE
IT Support Assistant
FLSA
Non-exempt
CAMPUS SPECIFIC INFORMATION
“At Baruch College we believe that student success is everyone’s responsibility”
The Service Desk Technician is responsible for providing first-level technical support to end-users across the College. This role involves troubleshooting hardware, software, and network issues, resolving service requests, and ensuring timely and effective communication with users. The technician serves as the primary point of contact for IT-related inquiries and works to maintain high levels of customer satisfaction by resolving problems efficiently and providing support.
General Work Task:
- Respond to incoming service requests via phone, ticketing system, or walk-ins.
- Oversee the lifecycle of service requests and incidents in ServiceNow, including tracking, routing, updating, and resolution.
- Diagnose and resolve technical issues related to desktops, laptops, mobile devices (iOS/Android), and peripherals.
- Support campus-specific applications such as learning management systems (e.g., Brightspace), student information systems, and email platforms.
- Troubleshoot and resolve issues related to Windows and macOS operating systems.
- Install, configure, and maintain software applications and system updates.
- Support and troubleshoot network printers and multifunction devices.
- Assist with user account management, permissions, and access control.
- Diagnose and resolve hardware, software, and connectivity issues.
- Maintain accurate documentation of issues, solutions, and procedures to ensure consistency and effectiveness.
- Collaborate with other IT team members to escalate and resolve complex issues.
- Support remote users via remote desktop tools and mobile device management (MDM) platforms.
MINIMUM QUALIFICATIONS
- High School Diploma, G.E.D., or equivalent
- Eighteen months of related full-time work experience or equivalent, such as completion of eighteen college credits in Information Technology
- Demonstrated English Language proficiency
- A Motor Vehicle Driver's license, valid in New York State, may be required for some, but not all positions.
PREFERRED QUALIFICATIONS
- Proven experience in technical support or a similar IT support role.
- Proficiency in supporting Windows 11 and macOS environments.
- Familiarity with mobile device platforms (iOS, Android) and MDM tools.
- Working understanding of TCP/IP networking, DNS, DHCP, and VPN.
- Basic knowledge of server environments (Windows Server, Active Directory).
- Experience with ticketing systems and remote support tools.
- Excellent problem-solving and communication skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Customer-focused mindset with a commitment to service excellence.
- Patience and empathy, proactive, and technically curious.
- Good written, oral, and interpersonal communication skills.
- Ability to be a team player and proactive problem solver.
- Ability to multi-task and manage time efficiently.
- Well-organized and detail oriented.
COMPENSATION
- New Hire: $44,746*
-
Incumbent: $50,564
-
This amount reflects a 13% salary suppression in effect for the first 24 months of employment only.
BENEFITS
CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.
HOW TO APPLY
Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information. Candidates must attach a resume and cover letter.
CLOSING DATE
May 28, 2026.
JOB SEARCH CATEGORY
CUNY Job Posting: Information Technology/Technical
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID: 32237
Location: Baruch College
Job Type: Full-Time
Job Roles at City University of New York
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Get Access To All JobsTips for Finding City University of New York Visa Sponsorship Jobs USA
Target faculty and research roles first
CUNY's sponsorship activity is concentrated in academic and research positions. Faculty lines, postdoctoral fellowships, and research staff roles are where visa sponsorship is most likely to be offered. Focus your search on these categories rather than administrative or support positions.
Understand CUNY's Green Card track record
CUNY has a stronger track record with permanent residence sponsorship than temporary work visas. If your goal is a Green Card pathway through employment, CUNY's education sector profile makes it a more relevant target than employers focused primarily on H-1B sponsorship.
Research individual campus hiring independently
CUNY operates as a decentralized system, hiring decisions are made at the campus level, not centrally. A sponsorship-friendly history at one college doesn't guarantee the same at another. Research each campus's department directly when applying.
Leverage OPT and CPT for an internal foothold
CUNY sponsors F-1 OPT and CPT, which means hiring international students is within their established process. If you're on OPT, targeting CUNY gives you a realistic entry point that could develop into longer-term sponsorship as you build tenure at the institution.
Align your application with J-1 exchange visitor programs
CUNY participates in J-1 sponsorship, which is common in universities for visiting scholars and exchange researchers. If you're early in your U.S. career, a J-1 role at CUNY can serve as a structured pathway into the institution before pursuing permanent sponsorship.
Use Migrate Mate to filter for verified sponsorship history
Not every CUNY job listing will mention visa sponsorship upfront. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history, helping you identify which open CUNY roles have a genuine track record before you invest time in the application.
Frequently Asked Questions
Does City University of New York sponsor H-1B visas?
CUNY's sponsorship activity has historically leaned toward Green Card pathways rather than H-1B visa petitions. While many large universities do sponsor H-1B visas for qualifying specialty occupation roles, CUNY's documented sponsorship is more concentrated in permanent residence cases. If H-1B sponsorship is a priority, confirm with the specific campus and department during the hiring process, as practices can vary significantly across CUNY's many colleges.
Which visa types does City University of New York sponsor?
CUNY has sponsored EB-2 and EB-3 Green Cards, F-1 OPT, F-1 CPT, TN visas, and J-1 visa exchange visitor visas. This range reflects the university's engagement with both students and professional hires. Green Card sponsorship through the EB-2 or EB-3 pathway is particularly relevant for faculty and long-term research staff seeking permanent residence.
Which departments or roles at CUNY are most likely to sponsor visas?
Academic departments, particularly those in STEM fields, social sciences, and professional schools, are where sponsorship is most likely at CUNY. Faculty positions, postdoctoral researchers, and senior research staff have the strongest alignment with CUNY's documented sponsorship patterns. Administrative and clerical roles rarely attract sponsorship at large public university systems like CUNY.
How do I find open jobs at City University of New York that offer visa sponsorship?
The most reliable approach is to search for CUNY positions through Migrate Mate, which filters employers by verified sponsorship history so you're not guessing from job descriptions alone. You can identify open roles at CUNY campuses where sponsorship has actually been filed and documented, saving you the time of applying to positions where immigration support was never on the table.
How do I approach the application timeline if I need visa sponsorship at CUNY?
Higher education hiring moves slower than the private sector. Faculty searches at CUNY can take six to twelve months from posting to offer, and Green Card sponsorship through PERM adds additional time on top of that. Start your search well before your current work authorization expires, and be transparent with hiring departments about your immigration timeline early in the interview process, universities generally prefer this over last-minute surprises.