Operations Jobs at Generac Power Systems with Visa Sponsorship
Operations jobs at Generac Power Systems span manufacturing, supply chain, and production management, with a strong track record of sponsoring international talent through employment-based visa pathways. If you're targeting a hands-on or leadership Operations position in the power generation industry, Generac is worth pursuing.
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Get Access To All JobsWe believe power is a promise - a shared commitment to be there for others when it matters most.
For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.
Ready to Power a Smarter World with us?
Director of Service Operations - Data Centers
The Director of Service Operations - Data Centers, is responsible for delivering exceptional and comprehensive aftersales support for various stationary power generation equipment as offered from the Industrial business unit of Generac Power Systems. This position will develop and manage parts & field support strategies, create and manage direct Field support organizations as well as coordinating dealer support strategy, own the internal and external product training strategy, and collaborate with product teams to resolve issues to enhance customer satisfaction.
Key Responsibilities
- Responsible for overseeing a 24/7 consumer support operation of 100+ agents in a high-volume B2C manufacturing environment. This role ensures a seamless, customer-centric post-sale experience by driving performance across all support channels, meeting key service metrics, and leading process improvements. Mentors team leaders and collaborates cross-functionally to resolve issues and continuously improve the end-to-end experience.
- Build, lead, and mentor a high-performing team of field service professionals, setting clear performance metrics and driving continuous development.
- Develop and execute regional dealer, training, and aftersales/parts support strategies to improve coverage and effectiveness.
- Oversee troubleshooting and resolution of technical issues for stationary power generation equipment with a speed-to-resolution and quality-first mindset.
- Implement support strategies and processes that enhance customer satisfaction, operational efficiency, and effective resource balancing.
- Drive continuous improvement initiatives to reduce downtime, optimize product performance, and elevate service execution.
- Partner cross-functionally with product development, sales, and technical support to resolve issues and provide feedback for product enhancements.
- Build and maintain strong client and dealer relationships through proactive communication, reporting, and responsiveness to performance metrics.
Minimum Qualifications
- Bachelor’s degree (or equivalent knowledge) in Engineering (Electrical preferred), Business Administration, or equivalent knowledge.
- 7 years of experience in large diesel or natural gas generators product support, technical service management, or a related field.
- 4 years of management level experience.
- Experience with large Data Center SLA requirements.
Leadership Principles
- PMP and Lean Six Sigma certified, with additional product support and service certifications (CMRP, CTSP, CSM) and Uptime Institute credentials (ATD, ATS, AOP).
- 10+ years of experience with power generation equipment, including reciprocating-engine generators, transfer switches, and spark-ignited systems.
- Advanced expertise in engine maintenance, natural gas fuel systems, electronics, electromechanical technology, and data center design.
- Strong working knowledge of mechanical design, AC/DC circuitry, power generation systems, wiring schematics, and connection diagrams.
- Highly skilled in troubleshooting and independent decision-making, with experience using SAP (or equivalent ERP) and Salesforce.
Great Reasons to Work for Generac
- Competitive Benefits: Health, Dental, Vision, 401k and many more.
- State-of-the-art facility with an onsite gym, walking trails, café, free parking and many employee activities.
- Scheduled events throughout the year that allow our employees, both current and retirees, to gather together and enjoy their time with their families and co-workers.
- Enjoy summer hours (Memorial Day – Labor Day).
- Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits, many employees volunteer their time with the customer support team or on the production line, while others go right into storm-affected areas to repair generators.
- Make a positive impact. Generac has always been community-minded and dedicated to giving back. The company proudly offers a Volunteer Time Off program, inviting team members to participate in charitable volunteer opportunities on company time.
- We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days.
- We’re an inclusive company that celebrates differences and keeps equity and respect at the forefront.
- We offer product loan and discount programs.
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
We believe power is a promise - a shared commitment to be there for others when it matters most.
For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.
Ready to Power a Smarter World with us?
Director of Service Operations - Data Centers
The Director of Service Operations - Data Centers, is responsible for delivering exceptional and comprehensive aftersales support for various stationary power generation equipment as offered from the Industrial business unit of Generac Power Systems. This position will develop and manage parts & field support strategies, create and manage direct Field support organizations as well as coordinating dealer support strategy, own the internal and external product training strategy, and collaborate with product teams to resolve issues to enhance customer satisfaction.
Key Responsibilities
- Responsible for overseeing a 24/7 consumer support operation of 100+ agents in a high-volume B2C manufacturing environment. This role ensures a seamless, customer-centric post-sale experience by driving performance across all support channels, meeting key service metrics, and leading process improvements. Mentors team leaders and collaborates cross-functionally to resolve issues and continuously improve the end-to-end experience.
- Build, lead, and mentor a high-performing team of field service professionals, setting clear performance metrics and driving continuous development.
- Develop and execute regional dealer, training, and aftersales/parts support strategies to improve coverage and effectiveness.
- Oversee troubleshooting and resolution of technical issues for stationary power generation equipment with a speed-to-resolution and quality-first mindset.
- Implement support strategies and processes that enhance customer satisfaction, operational efficiency, and effective resource balancing.
- Drive continuous improvement initiatives to reduce downtime, optimize product performance, and elevate service execution.
- Partner cross-functionally with product development, sales, and technical support to resolve issues and provide feedback for product enhancements.
- Build and maintain strong client and dealer relationships through proactive communication, reporting, and responsiveness to performance metrics.
Minimum Qualifications
- Bachelor’s degree (or equivalent knowledge) in Engineering (Electrical preferred), Business Administration, or equivalent knowledge.
- 7 years of experience in large diesel or natural gas generators product support, technical service management, or a related field.
- 4 years of management level experience.
- Experience with large Data Center SLA requirements.
Leadership Principles
- PMP and Lean Six Sigma certified, with additional product support and service certifications (CMRP, CTSP, CSM) and Uptime Institute credentials (ATD, ATS, AOP).
- 10+ years of experience with power generation equipment, including reciprocating-engine generators, transfer switches, and spark-ignited systems.
- Advanced expertise in engine maintenance, natural gas fuel systems, electronics, electromechanical technology, and data center design.
- Strong working knowledge of mechanical design, AC/DC circuitry, power generation systems, wiring schematics, and connection diagrams.
- Highly skilled in troubleshooting and independent decision-making, with experience using SAP (or equivalent ERP) and Salesforce.
Great Reasons to Work for Generac
- Competitive Benefits: Health, Dental, Vision, 401k and many more.
- State-of-the-art facility with an onsite gym, walking trails, café, free parking and many employee activities.
- Scheduled events throughout the year that allow our employees, both current and retirees, to gather together and enjoy their time with their families and co-workers.
- Enjoy summer hours (Memorial Day – Labor Day).
- Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits, many employees volunteer their time with the customer support team or on the production line, while others go right into storm-affected areas to repair generators.
- Make a positive impact. Generac has always been community-minded and dedicated to giving back. The company proudly offers a Volunteer Time Off program, inviting team members to participate in charitable volunteer opportunities on company time.
- We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days.
- We’re an inclusive company that celebrates differences and keeps equity and respect at the forefront.
- We offer product loan and discount programs.
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
See all Operations Jobs at Generac Power Systems
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Operations Jobs at Generac Power Systems.
Get Access To All JobsTips for Finding Operations Jobs at Generac Power Systems
Align Your Experience to Manufacturing Operations
Generac prioritizes candidates with direct manufacturing or production operations backgrounds. Frame your resume around process improvement, supply chain coordination, or plant-floor experience to match the operational scale of a power generation manufacturer.
Verify Your Role Qualifies as a Specialty Occupation
H-1B eligibility requires your Operations role to meet USCIS's specialty occupation standard, meaning it normally needs a bachelor's degree in a specific field. Operations generalist titles sometimes face RFEs, so confirm the job description ties clearly to an engineering, industrial, or supply chain discipline.
Target Generac Roles with PERM-Eligible Structures
If your goal is a Green Card, look for Operations positions where duties are well-defined and repeatable. PERM labor certification through DOL requires the employer to document a specific job requirement, so roles with narrow, specialized duties are easier to sponsor than broad operational management titles.
Time Your Application Around H-1B Cap Deadlines
H-1B registrations open each March for an October 1 start date. If you're targeting a Generac Operations role, aim to have an offer finalized by February so your employer has time to file before the USCIS registration window closes.
Use Migrate Mate to Find Open Operations Roles
Identifying which Generac Operations postings are actively open for sponsored candidates saves significant time. Use Migrate Mate to filter Generac's current Operations openings by visa type so you're applying to roles where sponsorship is already on the table.
Prepare Your Credentials for DOL Wage Compliance
Generac must file a Labor Condition Application with the DOL confirming your offered wage meets the prevailing wage for your Operations role and location. Research the relevant wage level for your specific title in Wisconsin before negotiating your offer.
Frequently Asked Questions
Does Generac Power Systems sponsor H-1B visas for Operations roles?
Yes, Generac Power Systems sponsors H-1B visas for qualifying Operations positions. Sponsorship is most straightforward for roles that clearly meet USCIS's specialty occupation standard, meaning the position requires a bachelor's degree or higher in a specific field like industrial engineering, supply chain management, or operations management. Broad generalist titles may require stronger documentation to support the H-1B petition.
How do I apply for Operations jobs at Generac Power Systems?
Apply directly through Generac's careers page, targeting Operations roles that list visa sponsorship as available. You can also use Migrate Mate to browse Generac's open Operations positions filtered by sponsorship eligibility. When applying, tailor your resume to reflect manufacturing-specific experience such as production planning, process optimization, or supply chain coordination, which align closely with Generac's operational environment.
Which visa types does Generac Power Systems commonly use for Operations hires?
Generac sponsors both H-1B nonimmigrant visas and employment-based immigrant visas including EB-2 and EB-3 Green Cards for Operations roles. H-1B is the most common path for initial employment, while EB-2 and EB-3 are used for longer-term sponsorship. The visa type depends on your role's complexity, your educational background, and how far along you are in your immigration journey.
What qualifications does Generac look for in sponsored Operations candidates?
Generac typically seeks Operations candidates with a bachelor's degree in industrial engineering, supply chain, operations management, or a related technical field. Hands-on experience in a manufacturing environment, familiarity with lean or Six Sigma methodologies, and exposure to production planning or logistics are common differentiators. For H-1B sponsorship, your degree must directly relate to the specific duties of the role.
How long does the visa sponsorship process take for Operations roles at Generac?
For H-1B sponsorship, Generac must first file a Labor Condition Application with the DOL, which typically takes seven business days, then submit the H-1B petition to USCIS. Standard processing takes three to five months. Premium processing, available for an additional USCIS fee, reduces the adjudication window to 15 business days. For Green Card sponsorship via PERM, the full process from labor certification to visa issuance can take two to four years or more depending on your country of birth.