Customer Support Jobs at Jobot with Visa Sponsorship
Customer Support jobs at Jobot are available across its staffing and recruiting operations, and the company has a track record of working with candidates who need visa sponsorship. If you're on an H-1B visa, F-1 OPT, or TN visa, these positions are worth targeting.
Find Customer Support Jobs at JobotOverview
Showing 5 of 87+ Customer Support Jobs at Jobot
See all 87+ Customer Support Jobs at Jobot
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Support Jobs at Jobot.
Get Access To All JobsINTRODUCTION
Want to learn more about this role and Jobot? Click our Jobot logo and follow our LinkedIn page!
ABOUT THE JOB
Job details: Premier supplier of environmental control systems
This Jobot Job is hosted by: Courtney Hoogervorst
Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume.
Salary: $90,000 - $110,000 per hour
A bit about us:
A premier supplier of environmental control systems tailored for commercial and industrial HVAC markets
Why join us?
- Career Advancement Opportunities
- Stable Client Base/Tenured Staff
- 401K plan
- Company Cell Phone / Laptop
- Health/Dental insurance
- Paid time off + Holidays + Sick time
JOB DETAILS
A leading distributor in the building automation industry is seeking a Technical Support Specialist to join their team in the Baltimore market. This position will provide hands-on expertise and guidance to our contractor partners. This role is ideal for someone with a strong background in BAS systems who enjoys problem-solving, sharing knowledge, and supporting others in the field.
ABOUT THE ROLE:
As a Technical Support Specialist, you’ll serve as the go-to resource for our Building Automation contractors, providing advanced technical support, troubleshooting assistance, and product guidance. You’ll leverage your Niagara certifications and BAS experience to ensure our partners can deliver high-performing systems to their end clients. This position is based in Baltimore and offers the chance to work closely with contractors, engineers, and internal teams to strengthen customer relationships and drive successful outcomes.
Responsibilities
- Provide technical support and troubleshooting for BAS contractors on Niagara and related building automation platforms.
- Assist contractors with product selection, configuration, and integration.
- Deliver training, demonstrations, and best practices to contractors and end-users.
- Collaborate with internal sales and engineering teams to ensure accurate solutions and project support.
- Stay current on industry trends, software updates, and new product offerings to support evolving customer needs.
- Maintain documentation of customer issues and solutions to build a strong technical knowledge base.
BASIC QUALIFICATIONS
- Niagara Certification(s) required
- Hands-on experience with BAS systems (DDC controls, HVAC integration, networking, and system programming).
- Strong troubleshooting and problem-solving skills.
- Excellent communication skills with the ability to guide and support contractors.
- Customer-focused mindset and ability to build strong professional relationships.
- Prior experience in a distributor, manufacturer’s rep, or systems integrator environment is a plus.
Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy
Want to learn more about this role and Jobot?
Click our Jobot logo and follow our LinkedIn page!
INTRODUCTION
Want to learn more about this role and Jobot? Click our Jobot logo and follow our LinkedIn page!
ABOUT THE JOB
Job details: Premier supplier of environmental control systems
This Jobot Job is hosted by: Courtney Hoogervorst
Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume.
Salary: $90,000 - $110,000 per hour
A bit about us:
A premier supplier of environmental control systems tailored for commercial and industrial HVAC markets
Why join us?
- Career Advancement Opportunities
- Stable Client Base/Tenured Staff
- 401K plan
- Company Cell Phone / Laptop
- Health/Dental insurance
- Paid time off + Holidays + Sick time
JOB DETAILS
A leading distributor in the building automation industry is seeking a Technical Support Specialist to join their team in the Baltimore market. This position will provide hands-on expertise and guidance to our contractor partners. This role is ideal for someone with a strong background in BAS systems who enjoys problem-solving, sharing knowledge, and supporting others in the field.
ABOUT THE ROLE:
As a Technical Support Specialist, you’ll serve as the go-to resource for our Building Automation contractors, providing advanced technical support, troubleshooting assistance, and product guidance. You’ll leverage your Niagara certifications and BAS experience to ensure our partners can deliver high-performing systems to their end clients. This position is based in Baltimore and offers the chance to work closely with contractors, engineers, and internal teams to strengthen customer relationships and drive successful outcomes.
Responsibilities
- Provide technical support and troubleshooting for BAS contractors on Niagara and related building automation platforms.
- Assist contractors with product selection, configuration, and integration.
- Deliver training, demonstrations, and best practices to contractors and end-users.
- Collaborate with internal sales and engineering teams to ensure accurate solutions and project support.
- Stay current on industry trends, software updates, and new product offerings to support evolving customer needs.
- Maintain documentation of customer issues and solutions to build a strong technical knowledge base.
BASIC QUALIFICATIONS
- Niagara Certification(s) required
- Hands-on experience with BAS systems (DDC controls, HVAC integration, networking, and system programming).
- Strong troubleshooting and problem-solving skills.
- Excellent communication skills with the ability to guide and support contractors.
- Customer-focused mindset and ability to build strong professional relationships.
- Prior experience in a distributor, manufacturer’s rep, or systems integrator environment is a plus.
Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy
Want to learn more about this role and Jobot?
Click our Jobot logo and follow our LinkedIn page!
See all 87+ Customer Support Jobs at Jobot
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Support Jobs at Jobot.
Get Access To All JobsTips for Finding Customer Support Jobs at Jobot
Frame your resume around client-facing metrics
Jobot's Customer Support roles sit inside a staffing environment, so hiring managers expect to see measurable outcomes. Quantify ticket resolution rates, CSAT scores, or client retention numbers rather than listing responsibilities.
Confirm OPT work authorization before applying
If you're on F-1 OPT, verify your EAD card is active and your SEVP portal reflects your current employer authorization before submitting. A staffing firm like Jobot moves quickly from interview to offer, and authorization gaps can stall onboarding.
Ask about H-1B filing timelines during the offer stage
Jobot has sponsored H-1B visas for support roles, but staffing firms file on a client-placement model. Clarify upfront whether Jobot or an end client will be the petitioner of record before USCIS, so you know whose LCA covers your position.
Target Jobot's high-volume Customer Support listings strategically
Jobot posts a large volume of Customer Support openings at any given time, but not all are sponsorship-eligible. Use Migrate Mate to filter specifically for Jobot roles that match your visa type so you're not wasting applications on positions that won't move forward.
Prepare credentials for TN if you qualify
Canadian and Mexican nationals in customer-facing roles may qualify under the TN Management Consultant or other eligible categories. Have your degree transcripts and a detailed job offer letter ready since Customs and Border Protection adjudicates TN status at the port of entry, not USCIS.
Get a written sponsorship commitment before your 60-day grace period ends
If you're between jobs and in your 60-day grace period after an H-1B termination, confirm Jobot will file an H-1B transfer with premium processing before that window closes. A verbal commitment is not enough; you need the I-129 receipt notice.
Frequently Asked Questions
Does Jobot sponsor H-1B visas for Customer Supports?
Yes, Jobot has sponsored H-1B visas for Customer Support positions. Because Jobot operates as a staffing and recruiting firm, the sponsorship structure can differ from a direct employer. In some placements, Jobot acts as the petitioner on the H-1B filing, while in others the end client takes that role. Clarify this distinction during the offer stage so you understand who will be filing with USCIS on your behalf.
How do I apply for Customer Support jobs at Jobot?
You can browse and apply for Customer Support openings at Jobot directly through their careers page or through Migrate Mate, which filters Jobot listings by visa type so you only see roles where sponsorship aligns with your situation. When applying, note your visa status clearly in your application and confirm sponsorship eligibility with the recruiter early in the process, before any technical screens or offer conversations begin.
Which visa types are commonly used for Customer Support roles at Jobot?
Jobot has worked with candidates on H-1B, F-1 OPT, and TN visas for Customer Support roles. F-1 OPT is common for recent graduates moving into support positions, while the H-1B is the most typical long-term sponsorship path. TN may apply for qualifying Canadian or Mexican nationals depending on how the role is scoped and documented in the job offer letter.
What qualifications are expected for Customer Support roles at Jobot?
Jobot's Customer Support postings in the staffing and recruiting space typically look for candidates with client communication experience, CRM platform familiarity, and the ability to manage high-volume interactions. A bachelor's degree is often listed as preferred rather than required. For H-1B sponsorship, however, a degree in a related field strengthens the specialty occupation argument, so document your educational background carefully even if the posting doesn't strictly require it.
How do I time my Customer Support application at Jobot around visa deadlines?
If you're on F-1 OPT, apply at least three to four months before your EAD expires so there's time for an H-1B cap filing in the April lottery window. H-1B registrations open in March and USCIS processes them on a random selection basis. If you miss the cap, Jobot may be able to place you with a cap-exempt employer as a bridge. Get your timeline sorted before your status becomes urgent.