Technical Architect Jobs at JPMorganChase with Visa Sponsorship
Technical Architect roles at JPMorganChase sit at the intersection of enterprise-scale infrastructure and financial services complexity. The firm has a consistent track record of sponsoring international talent for this function, making it a realistic target for skilled architects pursuing U.S. work authorization.
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Get Access To All JobsJOB DESCRIPTION
Join the Customer Loyalty Analytics Team within Consumer & Community Banking Data & Analytics and help shape how Customer Experience survey data is managed, governed, and activated across the firm.
In this role, you will lead the data domain architecture and operating framework that enables scalable survey execution, interactive reporting, and actionable insights across channels, products, and Customer Experience functions.
You will partner with stakeholders to modernize processes, improve data quality and controls, and unlock more value from platforms like Qualtrics.
If you enjoy building pragmatic data solutions, influencing roadmaps, and enabling teams to make better decisions, this role offers meaningful impact and strong career growth.
Job summary
As a Data Domain Architect Lead - VP in the Customer Loyalty Analytics Team within Consumer & Community Banking Data & Analytics, you will define and drive the strategy, operating framework, and technical capabilities for Customer Experience survey data.
You will lead efforts to ensure data is fit-for-use, governed as a corporate asset, and delivered through reliable platforms, pipelines, and analytics products (e.g., dashboards, taxonomies, automated execution workflows).
You will translate business needs into scalable data designs while ensuring adherence to controls and operational risk requirements.
You will help stakeholders efficiently identify themes and insights from structured and unstructured feedback, enabling measurable improvements to the customer journey.
You will be a key connector across product, channel, analytics, and technology partners—balancing strategic roadmap development with hands-on design, testing, and delivery.
Your work will focus on maximizing enterprise platform capabilities (including Qualtrics XM), improving automation and operational efficiency, and reducing duplication across data domains.
You will also evaluate emerging technologies (including Generative AI tooling where appropriate) to improve how survey data is prepared, interpreted, and delivered to users.
Job responsibilities
- Own the operating framework and deployment strategy for Customer Experience survey data, leveraging appropriate platforms and tools.
- Maximize value from the Qualtrics Experience Management platform by enabling adoption of key features and scalable capabilities.
- Deliver Customer Experience reporting solutions (e.g., interactive dashboards) to support internal stakeholder decision-making.
- Lead the development and refinement of Customer Experience taxonomies to enable efficient identification of themes in unstructured feedback (e.g., survey verbatim).
- Lead the design, testing, and deployment of technical solutions that enable survey execution and improve efficiency through automation.
- Drive operational risk reduction and execute activities required to adhere to controls requirements.
- Profile, wrangle, and prepare data from diverse sources; develop transformation logic using Python or SAS and/or tools such as Alteryx.
- Analyze business processes to identify data needs and determine whether available data is fit for use for specific processes and outcomes.
- Lead use case and requirements definition and support design, testing, and implementation of data delivery and analytics capabilities.
- Define and manage data as a corporate asset by establishing metadata, authoritative sources, data quality rules, security requirements, and data flows, aligned to firm principles, standards, and controls.
- Build and maintain strategic roadmaps for the Customer Experience survey data domain, identifying opportunities to improve utility and eliminate duplication across domains and platforms.
Required qualifications, capabilities, and skills
- Bachelor’s degree or equivalent experience in a quantitative or related field.
- 5+ years of related professional experience in data, analytics, or Customer Experience technology and reporting.
- 3+ years of experience with the Qualtrics Experience Management (XM) platform.
- 1+ year of experience using Generative AI tools such as LLM Suite.
- Demonstrated ability to define data requirements and translate business needs into scalable technical designs and delivery plans.
- Proven ability to define data governance artifacts including metadata, authoritative sources, data quality rules, security requirements, and data lineage/flows.
- Experience profiling and transforming data using languages such as Python or SAS and/or tools such as Alteryx.
- Strong stakeholder management skills with experience delivering reporting or analytics products to business users.
- Ability to lead design, testing, and deployment activities while managing operational risk and controls expectations.
Preferred qualifications, capabilities, and skills
- Broad expertise in data technologies such as data warehousing, ETL, data quality concepts, business intelligence, analytics tooling, unstructured data, and machine learning.
- Technical understanding of relational database systems such as Teradata and Oracle.
- Hands-on experience with data modeling techniques and tools.
- Excellent command of SQL.
- Advanced analytical thinking and problem-solving skills.
- Strong interpersonal and communication skills.
About us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
JOB DESCRIPTION
Join the Customer Loyalty Analytics Team within Consumer & Community Banking Data & Analytics and help shape how Customer Experience survey data is managed, governed, and activated across the firm.
In this role, you will lead the data domain architecture and operating framework that enables scalable survey execution, interactive reporting, and actionable insights across channels, products, and Customer Experience functions.
You will partner with stakeholders to modernize processes, improve data quality and controls, and unlock more value from platforms like Qualtrics.
If you enjoy building pragmatic data solutions, influencing roadmaps, and enabling teams to make better decisions, this role offers meaningful impact and strong career growth.
Job summary
As a Data Domain Architect Lead - VP in the Customer Loyalty Analytics Team within Consumer & Community Banking Data & Analytics, you will define and drive the strategy, operating framework, and technical capabilities for Customer Experience survey data.
You will lead efforts to ensure data is fit-for-use, governed as a corporate asset, and delivered through reliable platforms, pipelines, and analytics products (e.g., dashboards, taxonomies, automated execution workflows).
You will translate business needs into scalable data designs while ensuring adherence to controls and operational risk requirements.
You will help stakeholders efficiently identify themes and insights from structured and unstructured feedback, enabling measurable improvements to the customer journey.
You will be a key connector across product, channel, analytics, and technology partners—balancing strategic roadmap development with hands-on design, testing, and delivery.
Your work will focus on maximizing enterprise platform capabilities (including Qualtrics XM), improving automation and operational efficiency, and reducing duplication across data domains.
You will also evaluate emerging technologies (including Generative AI tooling where appropriate) to improve how survey data is prepared, interpreted, and delivered to users.
Job responsibilities
- Own the operating framework and deployment strategy for Customer Experience survey data, leveraging appropriate platforms and tools.
- Maximize value from the Qualtrics Experience Management platform by enabling adoption of key features and scalable capabilities.
- Deliver Customer Experience reporting solutions (e.g., interactive dashboards) to support internal stakeholder decision-making.
- Lead the development and refinement of Customer Experience taxonomies to enable efficient identification of themes in unstructured feedback (e.g., survey verbatim).
- Lead the design, testing, and deployment of technical solutions that enable survey execution and improve efficiency through automation.
- Drive operational risk reduction and execute activities required to adhere to controls requirements.
- Profile, wrangle, and prepare data from diverse sources; develop transformation logic using Python or SAS and/or tools such as Alteryx.
- Analyze business processes to identify data needs and determine whether available data is fit for use for specific processes and outcomes.
- Lead use case and requirements definition and support design, testing, and implementation of data delivery and analytics capabilities.
- Define and manage data as a corporate asset by establishing metadata, authoritative sources, data quality rules, security requirements, and data flows, aligned to firm principles, standards, and controls.
- Build and maintain strategic roadmaps for the Customer Experience survey data domain, identifying opportunities to improve utility and eliminate duplication across domains and platforms.
Required qualifications, capabilities, and skills
- Bachelor’s degree or equivalent experience in a quantitative or related field.
- 5+ years of related professional experience in data, analytics, or Customer Experience technology and reporting.
- 3+ years of experience with the Qualtrics Experience Management (XM) platform.
- 1+ year of experience using Generative AI tools such as LLM Suite.
- Demonstrated ability to define data requirements and translate business needs into scalable technical designs and delivery plans.
- Proven ability to define data governance artifacts including metadata, authoritative sources, data quality rules, security requirements, and data lineage/flows.
- Experience profiling and transforming data using languages such as Python or SAS and/or tools such as Alteryx.
- Strong stakeholder management skills with experience delivering reporting or analytics products to business users.
- Ability to lead design, testing, and deployment activities while managing operational risk and controls expectations.
Preferred qualifications, capabilities, and skills
- Broad expertise in data technologies such as data warehousing, ETL, data quality concepts, business intelligence, analytics tooling, unstructured data, and machine learning.
- Technical understanding of relational database systems such as Teradata and Oracle.
- Hands-on experience with data modeling techniques and tools.
- Excellent command of SQL.
- Advanced analytical thinking and problem-solving skills.
- Strong interpersonal and communication skills.
About us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
See all 33+ Technical Architect at JPMorganChase jobs
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Get Access To All JobsTips for Finding Technical Architect Jobs at JPMorganChase Jobs
Align your credentials to JPMorganChase's architecture domains
JPMorganChase prioritizes Technical Architects with demonstrable depth in cloud infrastructure, microservices, or payments systems at enterprise scale. Tailor your resume to reflect architecture decision-making, not just implementation, since their hiring panels distinguish between the two.
Target roles across multiple JPMorganChase lines of business
JPMorganChase posts Technical Architect openings across Consumer and Community Banking, Corporate and Investment Bank, and Asset Management. Each line has distinct stack preferences, so review the job description carefully and apply to divisions where your domain expertise maps most directly.
Search open Technical Architect roles through Migrate Mate
Use Migrate Mate to filter Technical Architect openings at JPMorganChase by visa type, so you can see which roles align with your sponsorship situation before investing time in a full application and recruiter outreach.
Understand how JPMorganChase structures its H-1B filings
JPMorganChase files H-1B petitions through the annual USCIS lottery, with registrations submitted in March for an October 1 start date. If you're currently on OPT, confirm your STEM extension timeline so there's no gap between OPT expiration and H-1B activation.
Prepare for a multi-stage technical interview process
JPMorganChase typically runs Technical Architect candidates through system design interviews, architecture review sessions, and a leadership or stakeholder communication round. Documenting past decisions, trade-offs you evaluated, and outcomes you influenced strengthens your case significantly.
Clarify sponsorship scope before accepting an offer
When you receive an offer, confirm in writing whether JPMorganChase will sponsor both the initial nonimmigrant visa and any future PERM-based Green Card filing. Financial services employers sometimes sponsor short-term status without committing to permanent residency pathways.
Technical Architect at JPMorganChase jobs are hiring across the US. Find yours.
Find Technical Architect at JPMorganChase JobsFrequently Asked Questions
Does JPMorganChase sponsor H-1B visas for Technical Architects?
Yes, JPMorganChase sponsors H-1B visas for Technical Architect roles. The firm participates in the annual USCIS H-1B lottery, which opens for registration each March for an October 1 start date. If you're on OPT or another transitional status, confirm your timeline with the recruiter early so your authorization doesn't lapse between stages.
Which visa types does JPMorganChase commonly use for Technical Architect roles?
JPMorganChase sponsors H-1B, H-1B1, and E-3 visas for Technical Architect positions, along with employment-based Green Card pathways including EB-2 and EB-3. H-1B is the most common route for candidates from most countries, while H-1B1 is available to Chilean and Singaporean nationals and E-3 is exclusive to Australian citizens.
How do I apply for Technical Architect jobs at JPMorganChase?
Browse current Technical Architect openings at JPMorganChase through Migrate Mate, which filters listings by visa sponsorship type so you can identify roles that match your authorization needs. Apply directly through the JPMorganChase careers portal and include specific architecture examples in your application. Recruiters at the firm typically move quickly from phone screen to technical panel.
What qualifications does JPMorganChase expect for Technical Architect roles?
JPMorganChase generally expects a bachelor's or master's degree in Computer Science, Engineering, or a closely related field for Technical Architect positions, which is also required to meet the H-1B specialty occupation standard. Practical experience with large-scale distributed systems, cloud platforms, and architecture governance in regulated industries strengthens your candidacy considerably.
How do I manage the sponsorship timeline when joining JPMorganChase as a Technical Architect?
If JPMorganChase selects you in the H-1B lottery, your start date is October 1 at the earliest. For candidates on OPT, USCIS allows a 60-day grace period after employment ends, so coordinate your offer date carefully. Once hired, ask your HR contact when they initiate the PERM process if a Green Card pathway is part of your longer-term plan.
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