CRM Manager Jobs in New York
CRM Manager jobs in New York represent one of the most active markets in the country, with strong demand at every level from coordinator through senior and director, concentrated in financial services, retail, media, and technology. Most openings are based in New York City, with additional activity in White Plains and Jersey City, where firms like JPMorgan Chase, Salesforce, and American Express have long maintained significant operations. The most sought-after specializations include Salesforce administration, lifecycle marketing automation, and customer data platform management. Find a role that fits below and apply directly.
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Showing 5 of 23+ CRM Manager jobs
The opportunity
Pay
Minimum – Anticipated Maximum Base Salary: $95,900 - $129,400 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.
What we offer
- Medical, dental, and vision insurance
- 401(k) with up to 4% company match
- Annual performance bonus based on level, as well as individual, company, and location performance
- Paid vacation days and holidays
- Paid parental bonding leave
- Tuition and/or professional certification reimbursement
- Generous friends-and-family discounts at many of our hotels and resorts
What will you do?
- Collaborate with the CRM team to centralize email service providers into a single omnichannel solution, identifying inefficiencies and automating manual processes
- Manage daily tasks of the team, ensuring adherence to standard operating procedures and processes, while supervising a team of five email specialists and providing training and support on CRM systems and best practices
- Align CRM initiatives with business goals by collaborating with internal stakeholders and partnering with external vendors and agencies
- Lead integration projects with other systems and tools, implementing workflows and automation processes to improve efficiency, while ensuring data integrity and security
- Develop custom reports and dashboards to provide insights into sales and marketing performance, continuously analyzing data for trends, insights, and areas of improvement, while serving as the first point of contact for platform-related issues
More about you
- Bachelor’s degree in marketing, business administration, or a related field; a master’s degree is a plus
- Minimum of 5 years of experience in CRM management, preferably in the hospitality industry.
- Proficiency in CRM software and analytics tools, including Salesforce, HubSpot, and Google Analytics, and database management
- Strong analytical skills with the ability to interpret complex data and translate insights into actionable strategies
- Results-oriented mindset with a focus on driving customer engagement, retention, and revenue growth
Shift details
M-F
Who we are
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
$95,900 - $129,400 / year
The opportunity
Pay
Minimum – Anticipated Maximum Base Salary: $95,900 - $129,400 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.
What we offer
- Medical, dental, and vision insurance
- 401(k) with up to 4% company match
- Annual performance bonus based on level, as well as individual, company, and location performance
- Paid vacation days and holidays
- Paid parental bonding leave
- Tuition and/or professional certification reimbursement
- Generous friends-and-family discounts at many of our hotels and resorts
What will you do?
- Collaborate with the CRM team to centralize email service providers into a single omnichannel solution, identifying inefficiencies and automating manual processes
- Manage daily tasks of the team, ensuring adherence to standard operating procedures and processes, while supervising a team of five email specialists and providing training and support on CRM systems and best practices
- Align CRM initiatives with business goals by collaborating with internal stakeholders and partnering with external vendors and agencies
- Lead integration projects with other systems and tools, implementing workflows and automation processes to improve efficiency, while ensuring data integrity and security
- Develop custom reports and dashboards to provide insights into sales and marketing performance, continuously analyzing data for trends, insights, and areas of improvement, while serving as the first point of contact for platform-related issues
More about you
- Bachelor’s degree in marketing, business administration, or a related field; a master’s degree is a plus
- Minimum of 5 years of experience in CRM management, preferably in the hospitality industry.
- Proficiency in CRM software and analytics tools, including Salesforce, HubSpot, and Google Analytics, and database management
- Strong analytical skills with the ability to interpret complex data and translate insights into actionable strategies
- Results-oriented mindset with a focus on driving customer engagement, retention, and revenue growth
Shift details
M-F
Who we are
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
$95,900 - $129,400 / year
See All 23 CRM Manager Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find CRM Manager JobsCRM Manager Jobs by City in New York
Where New York roles are concentrated, by current openings.
CRM Manager Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Consulting & Professional Services
- Technology & Software
- Aerospace & Defense
- Accounting & Auditing
- Staffing & Recruiting
What New York Employers Look For
The qualifications that appear most often in CRM manager jobs across New York.
- Bachelor's degree in marketing, business, or a related field required
- Hands-on experience with Salesforce, HubSpot, or comparable CRM platforms
- Proven ability to manage customer segmentation, lifecycle campaigns, and retention programs
- Experience analyzing CRM data and reporting on engagement and conversion metrics
- Familiarity with marketing automation tools such as Marketo, Pardot, or Klaviyo
- Strong cross-functional collaboration skills with sales, product, and analytics teams
CRM Manager Jobs in New York: Frequently Asked Questions
How do you become a crm manager in New York?
Most crm managers in New York enter the role through a bachelor's degree in marketing, business, or data analytics, followed by hands-on experience in CRM administration, email marketing, or customer success. There is no state-issued license required to work as a crm manager in New York. Building platform certifications, such as Salesforce Administrator or HubSpot CRM credentials, significantly strengthens a candidate's profile for New York employers across finance, retail, and media.
Which companies hire crm managers in New York?
Employers hiring crm managers in New York right now include BairesDev, ServiceNow, and ELEMIS, based on current listings on Migrate Mate as of October 2026. New York's dense concentration of financial institutions, major retailers, and global media companies means crm manager openings appear consistently throughout the year across a wide range of industries.
Which New York cities have the most crm manager jobs?
The cities with the most crm manager openings in New York are New York, Buffalo, and Jericho. New York City drives the overwhelming share of demand given the headquarters presence of major banks, consumer brands, and media groups, while suburban markets like White Plains reflect the regional offices and mid-market companies that also rely on dedicated CRM teams.
Are there remote crm manager jobs in New York?
Yes, and more than most fields. About 83% of crm manager openings tied to New York are remote or hybrid as of October 2026, reflecting how central digital tools and platform-based workflows are to the role. Campaign management, data analysis, and automation configuration are the functions most likely to be performed fully remotely or on a flexible schedule.
How can I get hired as a crm manager in New York with little or no experience?
The most realistic entry path is through a CRM coordinator or marketing operations associate role at a mid-size New York company in retail, media, or fintech, where smaller teams give early-career candidates platform ownership quickly. Large New York employers in financial services often post rotational marketing analyst programs that include CRM as a core function. Earning a Salesforce Administrator certification before applying gives candidates without direct experience a concrete, verifiable credential that New York hiring managers recognize.
Where can I find and apply to crm manager jobs in New York?
You can find and apply to crm manager jobs in New York on Migrate Mate, which lists current openings tied to the New York market. Search the listings, find roles that match your experience and specialization, and apply directly to the ones that fit.
See All 23 CRM Manager Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find CRM Manager Jobs