CRM Manager Jobs in New York
CRM Manager jobs in New York represent one of the most active markets in the country, with strong demand at every level from coordinator through senior and director, concentrated in financial services, retail, media, and technology. Most openings are based in New York City, with additional activity in White Plains and Jersey City, where firms like JPMorgan Chase, Salesforce, and American Express have long maintained significant operations. The most sought-after specializations include Salesforce administration, lifecycle marketing automation, and customer data platform management. Find a role that fits below and apply directly.
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Showing 5 of 10+ CRM Manager jobs
Our Story
We were founded by early Twitter software engineers who wanted to take what they knew about social connections and create a way for families to come together around their best memories. The combination of seamless sharing across a smartphone app and a beautiful digital frame resonated, and Aura is now used by millions of families. People love our product – it connects them with their loved ones and makes them smile. Wirecutter calls us the best digital picture frame, and we're now available in thousands of leading retail stores across North America and Europe.
Role:
We’re looking for a CRM Manager who will assist with the executing Aura’s CRM program by coordinating email, SMS, push notifications, in-app marketing and direct mail campaigns. This role reports to the Director of CRM and is a critical part of scaling our retention marketing efforts and driving revenue growth and profitability.
What You’ll Do
- Own North America CRM channels (email, SMS, push, and direct mail), including the master campaign calendar and end-to-end project management with internal stakeholders
- Brief creative and other partners on campaign goals, messaging, assets, and timelines — then build and QA campaigns, including targeting, logic, templates, copy, links, rendering, and tracking
- Design and execute lifecycle programs across the full funnel: triggered journeys and retention campaigns that reduce churn and maximize LTV
- Create personalized, 1:1 customer experiences through segmentation and database management to support retention KPIs
- Serve as the key CRM stakeholder for cross-functional initiatives, ensuring lifecycle programs align with product launches, promotions, and seasonal moments
- Manage list hygiene, deliverability health, and sender reputation across all CRM channels
- Monitor message frequency and communication orchestration across tracks to minimize customer fatigue
- Analyze performance metrics — including LTV, reorder rates, upgrade rates, and churn — and build dashboards to track engagement, conversion, retention, and revenue contribution
- Drive a culture of continuous improvement through A/B testing, standard operating procedures, and CRM best practices
Key Qualifications
- 5+ years in CRM, lifecycle, or retention marketing for a direct-to-consumer brand
- Hands-on experience building and managing campaigns in Klaviyo, Braze, Iterable, or a comparable platform
- Strong analytical skills with the ability to turn data into clear next steps
- Solid understanding of A/B testing methodologies
- Familiarity with GDPR and CAN-SPAM compliance requirements
- Basic proficiency in HTML/CSS for email is a plus
- Familiarity with CDP tools (Segment, mParticle, or similar) is a plus
- Highly organized, detail-oriented, and a strong communicator
- Self-starter who thrives in a fast-paced environment with shifting priorities
- NYC-based; hybrid role with an average of 3 days per week in office
Because you matter:
We believe in creating a happy and supportive work environment, so you can excel at your job and enjoy coming into work each day. We know that not everyone fulfills every single job requirement. If you believe you are a strong fit, we invite you to apply for the role.
Compensation, Benefits, and Perks:
At Aura, we believe in creating a great work environment so you are set up to succeed in your job and do the best work of your career. We have offices in New York City and San Francisco. We offer the following benefits to all full-time Aura employees based in the U.S.:
- Competitive compensation, including an employer-sponsored 401(k) — and we fully match the first 4% of contributions
- Comprehensive health plans: we pay up to 100% of the premium for employees and ~50% for families
- Generous stock option program, which begins vesting after 1 year at the company
- Flexible time off – you’re required to take off at least 10 days in addition to all company holidays
- A monthly fitness and wellness allowance of up to $150
- Lunch and snacks on us every day in our NYC and SF offices
(Benefits may differ for part-time or international roles.)
Compensation: $110,000 - $120,000, commensurate with experience
Aura Home Inc. All rights reserved, Aura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply.
We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
California Applicant Privacy Notice: If you are a California resident, Aura Home, Inc., collects and uses personal information submitted in connection with your application to evaluate your candidacy and administer recruitment, maintain security, and comply with legal obligations. We may disclose this information to our service providers that support recruiting. Our careers site may use cookies or similar technologies that constitute “sharing” under California law; you may opt out and we honor recognized opt-out preference signals (e.g., Global Privacy Control) where required. For details, see our Privacy Notice: LINK.
Our Story
We were founded by early Twitter software engineers who wanted to take what they knew about social connections and create a way for families to come together around their best memories. The combination of seamless sharing across a smartphone app and a beautiful digital frame resonated, and Aura is now used by millions of families. People love our product – it connects them with their loved ones and makes them smile. Wirecutter calls us the best digital picture frame, and we're now available in thousands of leading retail stores across North America and Europe.
Role:
We’re looking for a CRM Manager who will assist with the executing Aura’s CRM program by coordinating email, SMS, push notifications, in-app marketing and direct mail campaigns. This role reports to the Director of CRM and is a critical part of scaling our retention marketing efforts and driving revenue growth and profitability.
What You’ll Do
- Own North America CRM channels (email, SMS, push, and direct mail), including the master campaign calendar and end-to-end project management with internal stakeholders
- Brief creative and other partners on campaign goals, messaging, assets, and timelines — then build and QA campaigns, including targeting, logic, templates, copy, links, rendering, and tracking
- Design and execute lifecycle programs across the full funnel: triggered journeys and retention campaigns that reduce churn and maximize LTV
- Create personalized, 1:1 customer experiences through segmentation and database management to support retention KPIs
- Serve as the key CRM stakeholder for cross-functional initiatives, ensuring lifecycle programs align with product launches, promotions, and seasonal moments
- Manage list hygiene, deliverability health, and sender reputation across all CRM channels
- Monitor message frequency and communication orchestration across tracks to minimize customer fatigue
- Analyze performance metrics — including LTV, reorder rates, upgrade rates, and churn — and build dashboards to track engagement, conversion, retention, and revenue contribution
- Drive a culture of continuous improvement through A/B testing, standard operating procedures, and CRM best practices
Key Qualifications
- 5+ years in CRM, lifecycle, or retention marketing for a direct-to-consumer brand
- Hands-on experience building and managing campaigns in Klaviyo, Braze, Iterable, or a comparable platform
- Strong analytical skills with the ability to turn data into clear next steps
- Solid understanding of A/B testing methodologies
- Familiarity with GDPR and CAN-SPAM compliance requirements
- Basic proficiency in HTML/CSS for email is a plus
- Familiarity with CDP tools (Segment, mParticle, or similar) is a plus
- Highly organized, detail-oriented, and a strong communicator
- Self-starter who thrives in a fast-paced environment with shifting priorities
- NYC-based; hybrid role with an average of 3 days per week in office
Because you matter:
We believe in creating a happy and supportive work environment, so you can excel at your job and enjoy coming into work each day. We know that not everyone fulfills every single job requirement. If you believe you are a strong fit, we invite you to apply for the role.
Compensation, Benefits, and Perks:
At Aura, we believe in creating a great work environment so you are set up to succeed in your job and do the best work of your career. We have offices in New York City and San Francisco. We offer the following benefits to all full-time Aura employees based in the U.S.:
- Competitive compensation, including an employer-sponsored 401(k) — and we fully match the first 4% of contributions
- Comprehensive health plans: we pay up to 100% of the premium for employees and ~50% for families
- Generous stock option program, which begins vesting after 1 year at the company
- Flexible time off – you’re required to take off at least 10 days in addition to all company holidays
- A monthly fitness and wellness allowance of up to $150
- Lunch and snacks on us every day in our NYC and SF offices
(Benefits may differ for part-time or international roles.)
Compensation: $110,000 - $120,000, commensurate with experience
Aura Home Inc. All rights reserved, Aura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply.
We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
California Applicant Privacy Notice: If you are a California resident, Aura Home, Inc., collects and uses personal information submitted in connection with your application to evaluate your candidacy and administer recruitment, maintain security, and comply with legal obligations. We may disclose this information to our service providers that support recruiting. Our careers site may use cookies or similar technologies that constitute “sharing” under California law; you may opt out and we honor recognized opt-out preference signals (e.g., Global Privacy Control) where required. For details, see our Privacy Notice: LINK.
See All 10 CRM Manager Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find CRM Manager JobsCRM Manager Jobs by City in New York
Where New York roles are concentrated, by current openings.
CRM Manager Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- BairesDev2
- ANINE BING1
- American Civil Liberties Union1
- Aura/Space Telescope Science Institute1
- Boston Scientific1
Top Industries Hiring
- Consulting & Professional Services4
- Technology & Software3
- Accounting & Auditing1
- Aerospace & Defense1
- Distribution & Wholesale1
What New York Employers Look For
The qualifications that appear most often in CRM manager jobs across New York.
- Bachelor's degree in marketing, business, or a related field required
- Hands-on experience with Salesforce, HubSpot, or comparable CRM platforms
- Proven ability to manage customer segmentation, lifecycle campaigns, and retention programs
- Experience analyzing CRM data and reporting on engagement and conversion metrics
- Familiarity with marketing automation tools such as Marketo, Pardot, or Klaviyo
- Strong cross-functional collaboration skills with sales, product, and analytics teams
CRM Manager Jobs in New York: Frequently Asked Questions
How do you become a crm manager in New York?
Most crm managers in New York enter the role through a bachelor's degree in marketing, business, or data analytics, followed by hands-on experience in CRM administration, email marketing, or customer success. There is no state-issued license required to work as a crm manager in New York. Building platform certifications, such as Salesforce Administrator or HubSpot CRM credentials, significantly strengthens a candidate's profile for New York employers across finance, retail, and media.
Which companies hire crm managers in New York?
Employers hiring crm managers in New York right now include BairesDev, ANINE BING, and American Civil Liberties Union, based on current listings on Migrate Mate as of June 2026. New York's dense concentration of financial institutions, major retailers, and global media companies means crm manager openings appear consistently throughout the year across a wide range of industries.
Which New York cities have the most crm manager jobs?
The cities with the most crm manager openings in New York are New York, Albany, and Brooklyn. New York City drives the overwhelming share of demand given the headquarters presence of major banks, consumer brands, and media groups, while suburban markets like White Plains reflect the regional offices and mid-market companies that also rely on dedicated CRM teams.
Are there remote crm manager jobs in New York?
Yes, and more than most fields. About 60% of crm manager openings tied to New York are remote or hybrid as of June 2026, reflecting how central digital tools and platform-based workflows are to the role. Campaign management, data analysis, and automation configuration are the functions most likely to be performed fully remotely or on a flexible schedule.
How can I get hired as a crm manager in New York with little or no experience?
The most realistic entry path is through a CRM coordinator or marketing operations associate role at a mid-size New York company in retail, media, or fintech, where smaller teams give early-career candidates platform ownership quickly. Large New York employers in financial services often post rotational marketing analyst programs that include CRM as a core function. Earning a Salesforce Administrator certification before applying gives candidates without direct experience a concrete, verifiable credential that New York hiring managers recognize.
Where can I find and apply to crm manager jobs in New York?
You can find and apply to crm manager jobs in New York on Migrate Mate, which lists current openings tied to the New York market. Search the listings, find roles that match your experience and specialization, and apply directly to the ones that fit.
See All 10 CRM Manager Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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