Customer Marketing Manager Jobs in Rhode Island
Customer Marketing Manager jobs in Rhode Island are active across the state's retail, financial services, and healthcare sectors, with openings at the coordinator level through senior strategic roles. Providence, Warwick, and Cranston anchor most of the hiring activity, where established employers like Amica Mutual, CVS Health, and Textron maintain marketing teams with ongoing customer retention and lifecycle needs. The most consistent demand is for candidates with expertise in CRM-driven campaigns, customer lifecycle strategy, and loyalty program management. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 42+ Customer Marketing Manager jobs
Job Overview
The Sales Manager is responsible for planning, developing, and implementing sales and marketing strategies to maximize revenue, increase occupancy rates, and enhance the overall brand presence of the hotel. This individual manages the sales team and plays a crucial role in achieving the hotel's financial and business objectives. This position requires a strong understanding of the hospitality industry, market trends, and effective promotional tactics.
What You'll be Doing
- Sales Strategy and Management:
- Develop and execute a comprehensive sales plan that targets various market segments and accounts for group, corporate, and leisure business.
- Lead the sales team in identifying new business opportunities, maintaining existing client relationships, and achieving revenue targets.
- Manage the hotel's online presence, including the website, social media channels, and online travel agencies.
- Analyze market trends and guest feedback to identify opportunities for improvement and innovation.
- Monitor sales performance, track key metrics, and provide regular reports to the company.
- Collaborate with other departments to ensure seamless coordination for group events, meetings, and conventions.
- Revenue Management:
- Work closely with revenue management teams to optimize pricing strategies and maximize revenue per available room (RevPAR).
- Implement effective yield management practices to balance occupancy and rates.
- Monitor and analyze competitive set pricing and adjust strategies as needed.
- Relationship Building:
- Cultivate strong relationships with key clients, industry partners, and stakeholders.
- Attend industry events, conferences, and trade shows to network and stay updated on industry trends.
- Budgeting and Financial Analysis:
- Develop and manage the sales and marketing budget, allocating resources effectively.
- Conduct regular financial analysis to measure the effectiveness of campaigns and strategies.
- Make data-driven decisions to improve ROI on marketing initiatives.
- Relationship Building:
- Cultivate strong relationships with key clients, industry partners, and stakeholders.
- Attend industry events, conferences, and trade shows to network and stay updated on industry trends.
- Team Leadership:
- Recruit, train, and lead a high-performing sales and marketing team.
- Provide guidance, coaching, and performance evaluations to team members.
- Foster a collaborative and motivated work environment that encourages creativity and innovation.
Qualifications
- Bachelor's degree in hospitality management, Business, Marketing, or a related field.
- Proven experience in hotel sales and marketing, with a track record of achieving revenue goals.
- Strong leadership and team management skills.
- Excellent communication, negotiation, and presentation abilities.
- Proficiency in using hotel management systems, sales software and marketing analytics tools.
- In-depth knowledge of the local and regional hospitality market.
The Sales Manager plays a pivotal role in driving a hotel's revenue growth and brand recognition. This role demands a dynamic blend of strategic thinking, interpersonal skills, and industry expertise to succeed in a competitive hospitality landscape.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Full benefits package for full-time employees may include:
- Health, Dental and Vision Insurances
- Disability Insurances
- Supplemental Life Insurances
- Flexible Spending Accounts
- 401(k) Retirement Plan with Company Match
- Paid Time Off, Vacation and Holidays
- AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
Experience
Preferred- 1 year(s): Previous Hotel Sales experience
Behaviors
Required- Thought Provoking: Capable of making others think deeply on a subject
- Team Player: Works well as a member of a group
- Loyal: Shows firm and constant support to a cause
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Functional Expert: Considered a thought leader on a subject
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Peer Recognition: Inspired to perform well by the praise of coworkers
- Job Security: Inspired to perform well by the knowledge that your job is safe
- Self-Starter: Inspired to perform without outside help
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Goal Completion: Inspired to perform well by the completion of tasks
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Job Overview
The Sales Manager is responsible for planning, developing, and implementing sales and marketing strategies to maximize revenue, increase occupancy rates, and enhance the overall brand presence of the hotel. This individual manages the sales team and plays a crucial role in achieving the hotel's financial and business objectives. This position requires a strong understanding of the hospitality industry, market trends, and effective promotional tactics.
What You'll be Doing
- Sales Strategy and Management:
- Develop and execute a comprehensive sales plan that targets various market segments and accounts for group, corporate, and leisure business.
- Lead the sales team in identifying new business opportunities, maintaining existing client relationships, and achieving revenue targets.
- Manage the hotel's online presence, including the website, social media channels, and online travel agencies.
- Analyze market trends and guest feedback to identify opportunities for improvement and innovation.
- Monitor sales performance, track key metrics, and provide regular reports to the company.
- Collaborate with other departments to ensure seamless coordination for group events, meetings, and conventions.
- Revenue Management:
- Work closely with revenue management teams to optimize pricing strategies and maximize revenue per available room (RevPAR).
- Implement effective yield management practices to balance occupancy and rates.
- Monitor and analyze competitive set pricing and adjust strategies as needed.
- Relationship Building:
- Cultivate strong relationships with key clients, industry partners, and stakeholders.
- Attend industry events, conferences, and trade shows to network and stay updated on industry trends.
- Budgeting and Financial Analysis:
- Develop and manage the sales and marketing budget, allocating resources effectively.
- Conduct regular financial analysis to measure the effectiveness of campaigns and strategies.
- Make data-driven decisions to improve ROI on marketing initiatives.
- Relationship Building:
- Cultivate strong relationships with key clients, industry partners, and stakeholders.
- Attend industry events, conferences, and trade shows to network and stay updated on industry trends.
- Team Leadership:
- Recruit, train, and lead a high-performing sales and marketing team.
- Provide guidance, coaching, and performance evaluations to team members.
- Foster a collaborative and motivated work environment that encourages creativity and innovation.
Qualifications
- Bachelor's degree in hospitality management, Business, Marketing, or a related field.
- Proven experience in hotel sales and marketing, with a track record of achieving revenue goals.
- Strong leadership and team management skills.
- Excellent communication, negotiation, and presentation abilities.
- Proficiency in using hotel management systems, sales software and marketing analytics tools.
- In-depth knowledge of the local and regional hospitality market.
The Sales Manager plays a pivotal role in driving a hotel's revenue growth and brand recognition. This role demands a dynamic blend of strategic thinking, interpersonal skills, and industry expertise to succeed in a competitive hospitality landscape.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Full benefits package for full-time employees may include:
- Health, Dental and Vision Insurances
- Disability Insurances
- Supplemental Life Insurances
- Flexible Spending Accounts
- 401(k) Retirement Plan with Company Match
- Paid Time Off, Vacation and Holidays
- AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
Experience
Preferred- 1 year(s): Previous Hotel Sales experience
Behaviors
Required- Thought Provoking: Capable of making others think deeply on a subject
- Team Player: Works well as a member of a group
- Loyal: Shows firm and constant support to a cause
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Functional Expert: Considered a thought leader on a subject
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Peer Recognition: Inspired to perform well by the praise of coworkers
- Job Security: Inspired to perform well by the knowledge that your job is safe
- Self-Starter: Inspired to perform without outside help
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Goal Completion: Inspired to perform well by the completion of tasks
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
See All 42 Customer Marketing Manager Jobs in Rhode Island
Find roles in Rhode Island that match your experience and apply in just a few clicks.
Find JobsCustomer Marketing Manager Jobs by City in Rhode Island
Where Rhode Island roles are concentrated, by current openings.
Customer Marketing Manager Job Market in Rhode Island
A snapshot from current Rhode Island openings, updated as new roles post.
Who's Hiring
- CVS Health8
- Gilbane4
- Teknor Apex Company2
- BD1
- CBIZ1
Top Industries Hiring
- Healthcare & Medical Services8
- Construction & Real Estate4
- Consulting & Professional Services2
- Energy1
- Retail1
What Rhode Island Employers Look For
The qualifications that appear most often in customer marketing manager jobs across Rhode Island.
- Bachelor's degree in marketing, business, or a related field is typically required
- Three or more years of experience in customer or lifecycle marketing roles
- Proficiency with CRM platforms such as Salesforce, HubSpot, or similar tools
- Demonstrated ability to develop and execute multi-channel customer retention campaigns
- Strong analytical skills for interpreting customer data and measuring campaign performance
- Experience collaborating cross-functionally with sales, product, and customer success teams
Customer Marketing Manager Jobs in Rhode Island: Frequently Asked Questions
How do you become a customer marketing manager in Rhode Island?
The most direct path is a bachelor's degree in marketing, business communications, or a related field, followed by several years in customer marketing, CRM, or loyalty program roles. Rhode Island does not require a state-issued license for this position. Many candidates build their way up through coordinator or specialist roles at Providence-area companies in financial services, healthcare, or retail, where customer lifecycle marketing is well established.
Which companies hire customer marketing managers in Rhode Island?
Rhode Island customer marketing manager roles are posted by CVS Health, Gilbane, and Teknor Apex Company and others right now, based on current listings on Migrate Mate as of July 2026. Rhode Island's concentration of financial services firms, regional healthcare networks, and mid-sized retail brands means steady demand for customer retention and engagement marketing talent.
Which Rhode Island cities have the most customer marketing manager jobs?
Providence, Rhode Island, and Smithfield account for most customer marketing manager openings in Rhode Island. Providence drives the largest share as the state's commercial and corporate headquarters hub, while Warwick and Cranston attract roles from regional retail, insurance, and healthcare employers whose main offices and operations centers are located just outside the capital.
Are there remote customer marketing manager jobs in Rhode Island?
Yes, and more than many fields, since customer marketing work is largely strategic, digital, and data-driven rather than location-dependent. About 41% of customer marketing manager openings tied to Rhode Island are remote or hybrid as of July 2026, reflecting broad employer flexibility for this role type. Campaign management, CRM strategy, and customer journey planning are the functions most commonly offered remotely.
How can I get hired as a customer marketing manager in Rhode Island with little or no experience?
The most realistic entry point is a marketing coordinator or CRM associate role at a Providence-area employer in insurance, retail, or healthcare, where customer communication programs run continuously. CVS Health and Amica Mutual, for example, regularly bring on associates and rotational program participants. Building hands-on experience with email platforms, segmentation tools, and campaign reporting, and obtaining a recognized CRM or digital marketing certification, gives candidates a measurable edge when applying for manager-track roles.
Where can I find and apply to customer marketing manager jobs in Rhode Island?
You can find and apply to customer marketing manager jobs in Rhode Island on Migrate Mate, which lists current Rhode Island openings updated in real time. Search the available roles, find the ones that match your background and goals, and apply directly to the positions that fit.
See All 42 Customer Marketing Manager Jobs in Rhode Island
Find roles in Rhode Island that match your experience and apply in just a few clicks.
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