Customer Program Manager Jobs in Kentucky
Customer Program Manager jobs in Kentucky are steadily active, with concentrated demand in manufacturing, logistics, and healthcare services sectors that anchor the state's economy. Louisville and Lexington lead hiring volume, followed by Bowling Green, where employers like Humana, Toyota Motor Manufacturing, and Tempur Sealy International maintain substantial customer-facing operations teams. The most in-demand specialties are enterprise account management, implementation program oversight, and post-sale customer success within B2B and healthcare contexts. Scan the live roles below and apply to whichever ones fit.
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Are you a natural-born leader who thrives in a fast-paced, customer-centric environment?
At Watson’s, we don’t just sell home leisure products; “Life’s Best Moments Start Here.” From pools and spas to high-end patio furniture and home theater seating, our mission is to help our customers create their dream home oasis. To keep that dream alive, we need a high-energy Customer Service Represenative to help our technical team and ensure our customers receive world-class post-purchase care.
The Role
As our Customer Service Represenative, you are the bridge between technical excellence and customer satisfaction. You’ll be part of our inside service team, scheduling, and ensure every repair or installation meets the "Watson’s Standard.
Key Responsibilities:
- Customer Champion: Resolve complex service issues with empathy and a "can-do" attitude.
- Operational Excellence: Oversee parts inventory, warranty claims, and service fleet maintenance.
- Efficiency Expert: Optimize routing and workflows to maximize daily appointments and minimize downtime.
What You Bring to the Table
- Leadership Experience: At least 3–5 years in a customer service represenative or similar role is preferred but not neccessary. (Experience in HVAC, pool/spa, or appliances is a huge plus).
- Tech-Savviness: Comfortable with service management software and logistics tools.
- Problem-Solving Skills: You stay cool under pressure and find solutions where others see roadblocks.
- Communication: The ability to explain technical fixes to customers in a way that’s clear and reassuring.
Why Join the Watson’s Family?
- Competitive Salary
- Comprehensive Benefits: Health, dental, and vision insurance.
- Growth Potential: We promote from within and invest in our leaders.
- The Perk: Significant employee discounts on the coolest products in the industry.
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
See All 166+ Customer Program Manager Jobs in Kentucky
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Find Customer Program Manager JobsCustomer Program Manager Jobs by City in Kentucky
Where Kentucky roles are concentrated, by current openings.
Customer Program Manager Job Market in Kentucky
A snapshot from current Kentucky openings, updated as new roles post.
Who's Hiring
- State Farm24
- Circle K18
- Five Below5
- U-Haul4
- David's Bridal4
Top Industries Hiring
- Insurance23
- Retail20
- Banking & Financial Services7
- Technology & Software6
- Transportation & Logistics6
What Kentucky Employers Look For
The qualifications that appear most often in customer program manager jobs across Kentucky.
- Bachelor's degree in business, communications, or a related field required
- Three or more years of customer-facing program or account management experience
- Demonstrated ability to manage cross-functional projects and meet client deliverables
- Proficiency with CRM platforms such as Salesforce or Microsoft Dynamics
- Strong written and verbal communication skills for executive-level client interaction
- Experience with data reporting tools and ability to translate metrics into client strategy
Customer Program Manager Jobs in Kentucky: Frequently Asked Questions
How do you become a customer program manager in Kentucky?
Most customer program manager roles in Kentucky require a bachelor's degree in business administration, communications, or a related discipline, along with several years of client-facing experience. No state-issued license is required for this role in Kentucky. Employers in Louisville and Lexington typically expect familiarity with program management frameworks and CRM tools, and a Project Management Professional credential strengthens applications considerably in manufacturing and healthcare environments.
Which companies hire customer program managers in Kentucky?
Companies currently hiring customer program managers in Kentucky include State Farm, Circle K, and Five Below, per current listings on Migrate Mate as of July 2026. Kentucky's concentration of insurance, automotive, and logistics employers means openings frequently sit within large enterprise accounts teams or post-sale customer success functions.
Which Kentucky cities have the most customer program manager jobs?
Louisville, Lexington, and Florence hold the most customer program manager openings in Kentucky. Louisville dominates because it is home to major healthcare, logistics, and financial services headquarters, while Lexington's technology and education-adjacent employers drive demand there, and Bowling Green's manufacturing base, anchored by Toyota and related suppliers, generates consistent need for customer program oversight roles.
Are there remote customer program manager jobs in Kentucky?
Yes, and remote work is fairly common for this role given its desk-based, communication-driven nature. About 16% of customer program manager openings tied to Kentucky are remote or hybrid as of July 2026, reflecting how much of the work involves digital collaboration and client calls. Strategy, reporting, and account planning functions are the most frequently offered remotely.
How can I get hired as a customer program manager in Kentucky with little or no experience?
The most realistic entry path is moving into the role from an adjacent customer-facing position such as customer success coordinator, account coordinator, or project support analyst. Large Kentucky employers in healthcare and logistics often post associate program manager or junior account management roles that do not require prior program management titles. Pursuing a Project Management Professional certification or completing a Google Project Management certificate builds credibility quickly, and Louisville-area employers in particular respond well to candidates who demonstrate CRM proficiency and structured client communication skills even without a formal program management background.
Where can I find and apply to customer program manager jobs in Kentucky?
You can find and apply to customer program manager jobs in Kentucky on Migrate Mate, which lists current Kentucky openings across industries and experience levels. Search the roles available, find the ones that match your background and location preference, and apply directly to the positions that fit.
See All 166+ Customer Program Manager Jobs in Kentucky
Find roles in Kentucky that match your experience and apply in just a few clicks.
Find Customer Program Manager Jobs