Customer Program Manager Jobs in Kentucky
Customer Program Manager jobs in Kentucky are steadily active, with concentrated demand in manufacturing, logistics, and healthcare services sectors that anchor the state's economy. Louisville and Lexington lead hiring volume, followed by Bowling Green, where employers like Humana, Toyota Motor Manufacturing, and Tempur Sealy International maintain substantial customer-facing operations teams. The most in-demand specialties are enterprise account management, implementation program oversight, and post-sale customer success within B2B and healthcare contexts. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 6+ Customer Program Manager jobs
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Description
We are seeking a proven Program Management Supervisor who will serve as the primary point of contact for complex Healthcare customers that use one or more of the UPS portfolio offerings. The individual will support performance reliability and execution, promote customer retention and growth, and foster a differentiated customer experience with UPS.
Key Responsibilities:
- Conduct short- and medium-term project management
- Provide client advocacy and critical issue resolution
- Support compliance collaboration, risk mitigation, process improvement, and other value-added service
- Oversee standard operating procedures (SOPs), manage statements of work (SOWs), and support other operational and technical engagements
- Coordinate and deliver regular reporting
- Drive quantified value for our customers
- Facilitate internal and external meetings
- Understand UPS Healthcare offerings, products and services
Qualifications:
- Effective written and verbal communication skills
- Demonstrated ability to collaboratively work with customer service, operational, technical, quality, financial and other functional teams
- Proficient in Microsoft Office applications
- Ability to analyze data and translate insight into recommendations
- Bachelor’s degree or 5+ years of equivalent experience
- Healthcare Logistics Distribution experience preferred
OTHER CRITERIA:
It is preferred that the candidate resides in the greater Louisville, KY area.
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Additional Information for Internal Candidates
This job is a grade 20E.
Employee Type:
PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Description
We are seeking a proven Program Management Supervisor who will serve as the primary point of contact for complex Healthcare customers that use one or more of the UPS portfolio offerings. The individual will support performance reliability and execution, promote customer retention and growth, and foster a differentiated customer experience with UPS.
Key Responsibilities:
- Conduct short- and medium-term project management
- Provide client advocacy and critical issue resolution
- Support compliance collaboration, risk mitigation, process improvement, and other value-added service
- Oversee standard operating procedures (SOPs), manage statements of work (SOWs), and support other operational and technical engagements
- Coordinate and deliver regular reporting
- Drive quantified value for our customers
- Facilitate internal and external meetings
- Understand UPS Healthcare offerings, products and services
Qualifications:
- Effective written and verbal communication skills
- Demonstrated ability to collaboratively work with customer service, operational, technical, quality, financial and other functional teams
- Proficient in Microsoft Office applications
- Ability to analyze data and translate insight into recommendations
- Bachelor’s degree or 5+ years of equivalent experience
- Healthcare Logistics Distribution experience preferred
OTHER CRITERIA:
It is preferred that the candidate resides in the greater Louisville, KY area.
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Additional Information for Internal Candidates
This job is a grade 20E.
Employee Type:
PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
See All 6 Customer Program Manager Jobs in Kentucky
Find roles in Kentucky that match your experience and apply in just a few clicks.
Find Customer Program Manager JobsCustomer Program Manager Jobs by City in Kentucky
Where Kentucky roles are concentrated, by current openings.
Customer Program Manager Job Market in Kentucky
A snapshot from current Kentucky openings, updated as new roles post.
Who's Hiring
What Kentucky Employers Look For
The qualifications that appear most often in customer program manager jobs across Kentucky.
- Bachelor's degree in business, communications, or a related field required
- Three or more years of customer-facing program or account management experience
- Demonstrated ability to manage cross-functional projects and meet client deliverables
- Proficiency with CRM platforms such as Salesforce or Microsoft Dynamics
- Strong written and verbal communication skills for executive-level client interaction
- Experience with data reporting tools and ability to translate metrics into client strategy
Customer Program Manager Jobs in Kentucky: Frequently Asked Questions
How do you become a customer program manager in Kentucky?
Most customer program manager roles in Kentucky require a bachelor's degree in business administration, communications, or a related discipline, along with several years of client-facing experience. No state-issued license is required for this role in Kentucky. Employers in Louisville and Lexington typically expect familiarity with program management frameworks and CRM tools, and a Project Management Professional credential strengthens applications considerably in manufacturing and healthcare environments.
Which companies hire customer program managers in Kentucky?
Companies currently hiring customer program managers in Kentucky include Lockheed Martin, DHL, and UPS, per current listings on Migrate Mate as of September 2026. Kentucky's concentration of insurance, automotive, and logistics employers means openings frequently sit within large enterprise accounts teams or post-sale customer success functions.
Which Kentucky cities have the most customer program manager jobs?
Louisville, Hebron, and Lexington hold the most customer program manager openings in Kentucky. Louisville dominates because it is home to major healthcare, logistics, and financial services headquarters, while Lexington's technology and education-adjacent employers drive demand there, and Bowling Green's manufacturing base, anchored by Toyota and related suppliers, generates consistent need for customer program oversight roles.
How can I get hired as a customer program manager in Kentucky with little or no experience?
The most realistic entry path is moving into the role from an adjacent customer-facing position such as customer success coordinator, account coordinator, or project support analyst. Large Kentucky employers in healthcare and logistics often post associate program manager or junior account management roles that do not require prior program management titles. Pursuing a Project Management Professional certification or completing a Google Project Management certificate builds credibility quickly, and Louisville-area employers in particular respond well to candidates who demonstrate CRM proficiency and structured client communication skills even without a formal program management background.
Where can I find and apply to customer program manager jobs in Kentucky?
You can find and apply to customer program manager jobs in Kentucky on Migrate Mate, which lists current Kentucky openings across industries and experience levels. Search the roles available, find the ones that match your background and location preference, and apply directly to the positions that fit.
See All 6 Customer Program Manager Jobs in Kentucky
Find roles in Kentucky that match your experience and apply in just a few clicks.
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