Service Delivery Manager Jobs in Kentucky
Service Delivery Manager jobs in Kentucky are consistently active, with strong demand across healthcare IT, logistics, and managed services as the state's economy continues to grow. Louisville, Lexington, and Covington are the primary hiring hubs, home to established employers such as Humana, Ashland Inc., and Lexmark International that regularly seek service delivery talent. The most in-demand specialties are IT service management, client account operations, and supply chain service delivery. See the openings below and apply to the ones that match your experience.
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Compensation Data
Starting Pay: $20.00 – 22.00 per hour dependent on experience
Sign On Bonus: $1000
Company Overview
For more than 70 years, TBC Corporation has been a leader in the mobility industry and one of North America’s largest marketers and distributors of automotive replacement tires through wholesale operations. Additionally, TBC responds to the needs of consumers in search of total car care at nearly 470 franchised tire and automotive service centers under the award-winning Big O Tires® brand. TBC is headquartered in Palm Beach Gardens, Florida.
With $5 billion in revenue and more than 3,000 employees in the U.S. and Mexico, TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers and with proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan’s major integrated trading and investment business enterprises. In 2018, Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.
Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day – in everything we do:
- Integrity - We act honestly because nothing is more important than our reputation.
- Teamwork - We are better together.
- People-Focused - We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.
- Accountability - We own our actions and decisions; we do what we say we are going to do.
- Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future.
Description
Start a Career Not a Job!
If you are looking for a full time career with a respected International Company - we want to talk to you! We are hiring newly experienced and seasoned delivery drivers.
Our Service and Delivery Drivers are responsible for delivering excellent service to our customers by delivering product in a professional and safe manner using company vehicles. Also assisting with the general maintenance and organization of inventory within the warehouse.
This full time Warehouse Delivery Driver position can lead to career growth opportunities.
Responsibilities
In this friendly work environment you will be responsible for:
- Operate company vehicles in a safe, efficient, and courteous manner within TBC policies
- Pick, stage and load trucks as requested
- Understand and adhere to DOT regulations including hours of service requirements
- Maintain a thorough knowledge of products and operating procedures
- Adhere to pre-determined route sequencing when delivering tires/equipment to customers
- Securely handle COD (cash or check) when applicable as required per company COD policy
- Maintain a clean, safe and secure vehicle and work area
- Maintain exception Customer Service based on our People Focused Values
- Come to work in a Clean and Laundered Uniform that is provided by NTW
- Operate various MHE (Material Handling Equipment) in a safe and efficient manner as needed
- Other duties as requested or needed
Additional Responsibilities
Continued Responsibilities
Added Responsibilities
Qualifications
- Safety 1st Mentality
- 1+ years of experience, box truck experience and/or delivery experience preferred
- 1+ years of no At-fault accidents,
- clean MVR
- Maintain a current driver’s license relevant to the types/classes of vehicles driven during company business
- Must be able to obtain and maintain a DOT Certificate while operating an NTW vehicle
- Must be 21 years or older
- Ability to lift up to 50lbs repetitively while bending and twisting and ability to occasionally lift more than 50lbs
- Complete Driver Vehicle Inspection reports as required by company policy and DOT regulations
- Abide by all Federal, State, and Local laws
- Employment is contingent upon a conditional offer and completion of all required pre-employment screenings, as permitted by law.
Benefits
- Market competitive compensation
- 401(k) and Roth with company match. Immediate 100% vesting
- Comprehensive benefits including medical, dental and vision
- Company paid short term disability and employer subsidized long term disability
- Company paid life insurance
- Discounted tire purchasing
- Tuition reimbursement
- Employee assistance program
- Generous paid vacation and paid time off
- Customizable voluntary benefits
- and More!!!
TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.
See All 6 Service Delivery Manager Jobs in Kentucky
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Find Service Delivery Manager JobsService Delivery Manager Jobs by City in Kentucky
Where Kentucky roles are concentrated, by current openings.
Service Delivery Manager Job Market in Kentucky
A snapshot from current Kentucky openings, updated as new roles post.
Who's Hiring



What Kentucky Employers Look For
The qualifications that appear most often in service delivery manager jobs across Kentucky.
- Bachelor's degree in business, information technology, or a related field required
- Three or more years of experience managing IT or operations service delivery teams
- ITIL Foundation certification or higher strongly preferred by Kentucky employers
- Demonstrated experience with SLA management, ticketing systems, and escalation protocols
- Strong client-facing communication skills and stakeholder reporting experience
- Proficiency with project management tools such as ServiceNow, Jira, or equivalent platforms
Service Delivery Manager Jobs in Kentucky: Frequently Asked Questions
How do you become a service delivery manager in Kentucky?
Most service delivery managers in Kentucky start with a bachelor's degree in business administration, information technology, or operations management, then build several years of experience in service coordination or IT support roles. Kentucky does not require a state-issued license for this position. Earning an ITIL certification is the most common credential Kentucky employers look for, and candidates who pair it with hands-on experience managing SLAs or vendor relationships tend to move into management roles more quickly.
How much do service delivery managers make in Kentucky?
Service delivery managers in Kentucky earn a median of about $140,360 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $85,770 for the lowest 10% to over $217,000 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire service delivery managers in Kentucky?
Employers hiring service delivery managers in Kentucky right now include CARVANA, Primo Brands, and TBC Corporation, based on current listings on Migrate Mate as of November 2026. Kentucky's concentration of healthcare, insurance, and logistics companies means demand tends to be steady across multiple industries throughout the year.
Which Kentucky cities have the most service delivery manager jobs?
Paris, Brooks, and Danville have the most service delivery manager openings in Kentucky. Louisville dominates the distribution as home to major healthcare and insurance headquarters, while Lexington draws demand from the university medical system and regional tech firms, and Covington benefits from its proximity to the greater Cincinnati metro and its cross-border corporate campuses.
Are there remote service delivery manager jobs in Kentucky?
Yes, and they are fairly common given the desk-based, client-coordination nature of the role. About 100% of service delivery manager openings tied to Kentucky are remote or hybrid as of November 2026, reflecting strong employer flexibility in this function. The parts of the role most suited to remote work are client reporting, SLA monitoring, and escalation management, while onboarding and team leadership often require at least periodic on-site presence.
How can I get hired as a service delivery manager in Kentucky with little or no experience?
The most realistic entry path is to start in a service desk, IT support coordinator, or operations associate role at a Kentucky employer such as a regional healthcare system or managed services provider, then build toward management. Humana and Lexmark both offer structured rotational and associate programs that develop operations talent internally. Earning an ITIL Foundation certification early signals readiness for service management responsibilities and gives candidates a measurable edge when applying for team lead or junior service delivery roles.
Where can I find and apply to service delivery manager jobs in Kentucky?
You can find and apply to service delivery manager jobs in Kentucky on Migrate Mate, which lists current openings tied to Kentucky employers. Search the listings to find roles that match your experience level and location preference, then apply directly to the ones that fit.
See All 6 Service Delivery Manager Jobs in Kentucky
Find roles in Kentucky that match your experience and apply in just a few clicks.
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