Customer Success Representative Jobs in Kansas
Customer Success Representative jobs in Kansas are concentrated in the technology, financial services, and healthcare software sectors, with steady demand at both associate and mid-level experience tiers. Wichita, Kansas City, and Overland Park account for the largest share of openings, anchored by employers such as Cerner (now Oracle Health), Spirit AeroSystems, and INTRUST Bank, all of which maintain substantial Kansas operations and regularly hire for customer-facing success roles. The most in-demand specializations are SaaS onboarding, B2B account management, and technical support escalation. Find a role that fits below and apply directly.
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Showing 5 of 6+ Customer Success Representative jobs
The customer success manager (CSM) is responsible for helping Bankers’ Bank of Kansas (BBOK) deliver its mission to provide exceptional experiences and value-added products and services to current bank customers and prospects. The CSM maintains a broad understanding of each customer bank and their current product and service usage, and consults with the bank leadership or operational staff on future needs. The CSM will be the primary point of contact for assigned banks; as such, he/she will be expected to build strong relationships with customers by demonstrating a high degree of professionalism, knowledge and credibility.
Compensation is base plus commission.
Essential Duties and Responsibilities:
- Acquire and maintain in-depth product and pricing knowledge across all of the bank’s lines of business
- Stay abreast of trends in the banking industry and competitor offerings
- Provide an excellent customer experience for customers by offering a high level of service and being a trusted advisor
- Collaborate with various departments to identify prospects
- Take a lead role in the sales process including participating in demos, contract and proposal negotiations, and the closing process.
- Establish and effectively manage a short, mid and long-term sales pipeline to track business opportunities and achieve sales and revenue targets in conjunction with department goals
- Ensure a seamless transition to the appropriate department or subject matter expert and periodically monitor customer satisfaction
- Keep effective calling notes
- Attend relevant banking events, conferences and tradeshows to maintain visibility, share knowledge and identify prospects
- Maintain knowledge of and be in compliance with all rules and regulations as appropriate, including but not limited to GLBA and safeguarding customer information
- Other duties as assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill/ or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Proven success working in a business development role or in business-to-business sales
- Demonstrated ability to achieve sales goals
- Excellent analytical and problem-solving skills
- Effective time management and organizational skills
- Exceptional negotiation and decision-making skills
- Excellent verbal and written communication skills
- The ability to travel, up to 50% of which may include overnight travel
- Proficiency in all Microsoft Office applications
The customer success manager (CSM) is responsible for helping Bankers’ Bank of Kansas (BBOK) deliver its mission to provide exceptional experiences and value-added products and services to current bank customers and prospects. The CSM maintains a broad understanding of each customer bank and their current product and service usage, and consults with the bank leadership or operational staff on future needs. The CSM will be the primary point of contact for assigned banks; as such, he/she will be expected to build strong relationships with customers by demonstrating a high degree of professionalism, knowledge and credibility.
Compensation is base plus commission.
Essential Duties and Responsibilities:
- Acquire and maintain in-depth product and pricing knowledge across all of the bank’s lines of business
- Stay abreast of trends in the banking industry and competitor offerings
- Provide an excellent customer experience for customers by offering a high level of service and being a trusted advisor
- Collaborate with various departments to identify prospects
- Take a lead role in the sales process including participating in demos, contract and proposal negotiations, and the closing process.
- Establish and effectively manage a short, mid and long-term sales pipeline to track business opportunities and achieve sales and revenue targets in conjunction with department goals
- Ensure a seamless transition to the appropriate department or subject matter expert and periodically monitor customer satisfaction
- Keep effective calling notes
- Attend relevant banking events, conferences and tradeshows to maintain visibility, share knowledge and identify prospects
- Maintain knowledge of and be in compliance with all rules and regulations as appropriate, including but not limited to GLBA and safeguarding customer information
- Other duties as assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill/ or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Proven success working in a business development role or in business-to-business sales
- Demonstrated ability to achieve sales goals
- Excellent analytical and problem-solving skills
- Effective time management and organizational skills
- Exceptional negotiation and decision-making skills
- Excellent verbal and written communication skills
- The ability to travel, up to 50% of which may include overnight travel
- Proficiency in all Microsoft Office applications
See All 6 Customer Success Representative Jobs in Kansas
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Find JobsCustomer Success Representative Jobs by City in Kansas
Where Kansas roles are concentrated, by current openings.
Customer Success Representative Job Market in Kansas
A snapshot from current Kansas openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
What Kansas Employers Look For
The qualifications that appear most often in customer success representative jobs across Kansas.
- Bachelor's degree in business, communications, or a related field preferred by most Kansas employers
- One to three years of customer-facing experience in SaaS, financial services, or healthcare technology
- Demonstrated ability to manage a portfolio of accounts and drive measurable retention outcomes
- Proficiency with CRM platforms such as Salesforce or HubSpot used across Kansas hiring organizations
- Strong written and verbal communication skills suited to remote and in-person client interactions
- Familiarity with data reporting tools to track customer health scores and escalate risk accounts
Customer Success Representative Jobs in Kansas: Frequently Asked Questions
How do you become a customer success representative in Kansas?
Customer success representative roles in Kansas require no state-issued license or exam, so the path centers on education and experience. Most Kansas employers expect a bachelor's degree in business, communications, marketing, or a related field, though relevant work history in account management or technical support can substitute. Building proficiency in CRM software and pursuing vendor certifications such as Salesforce Administrator credentials strengthens any application in the Kansas market.
Which companies hire customer success representatives in Kansas?
Companies currently hiring customer success representatives in Kansas include Basys, Tenex.Ai, and Canonical, per current listings on Migrate Mate as of August 2026. Kansas's concentration of health technology, aviation software, and regional financial services firms means openings skew toward B2B and enterprise-focused customer success roles rather than consumer-facing positions.
Which Kansas cities have the most customer success representative jobs?
Overland Park, Home, and Lenexa account for the most customer success representative openings in Kansas. Overland Park and Kansas City drive volume through their dense concentration of technology companies and corporate headquarters, while Wichita contributes steady demand from aviation industry suppliers and regional healthcare organizations that maintain dedicated customer success teams for their software and services divisions.
Are there remote customer success representative jobs in Kansas?
Yes, and more than most fields, because customer success work is fundamentally communication and software-driven rather than on-site. About 75% of customer success representative openings tied to Kansas are remote or hybrid as of August 2026, reflecting the role's strong compatibility with distributed work. Onboarding coordination and ongoing account management are the functions most frequently offered on a fully remote basis by Kansas-based employers.
How can I get hired as a customer success representative in Kansas with little or no experience?
The most realistic entry path is a lateral move from a customer support or inside sales role, which Kansas employers in Overland Park's technology corridor and Wichita's manufacturing software sector regularly treat as direct pipelines into junior customer success positions. Applying to associate customer success or customer onboarding specialist roles at mid-size Kansas SaaS companies gives candidates hands-on account exposure. Completing a Salesforce or HubSpot certification before applying signals readiness to manage the tools these employers use from day one.
Where can I find and apply to customer success representative jobs in Kansas?
You can find and apply to customer success representative jobs in Kansas on Migrate Mate, which lists current openings across Wichita, Overland Park, Kansas City, and other Kansas markets. Search the listings for roles that match your experience level and specialization, then apply directly to the ones that fit.
See All 6 Customer Success Representative Jobs in Kansas
Find roles in Kansas that match your experience and apply in just a few clicks.
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